Switzerland

As of early 2024, there are almost 8.7 million internet users in the country, representing a remarkable 97% internet penetration rate. Additionally, 6.92 million people are active on social media, which accounts for 78.4% of the population. On the mobile front, Switzerland boasts 10.77 million cellular mobile connections, exceeding its population with a rate of 122.1%. This growth reflects a 1.4% increase in mobile connections from the previous year, indicating a robust digital landscape that continues to evolve rapidly.

Internet governance

Switzerland is renowned for its sophisticated and inclusive approach to governance. The country’s framework is built upon democratic principles that prioritise multistakeholder participation, transparency, and protection of fundamental rights. This approach also extends to the governance of the internet; at a national level, Switzerland follows these three principles when developing and implementing governance frameworks that relate to the internet; at an international level, the country is a strong promoter of Internet governance approaches that are balanced, inclusive, and respects the diverse interests of all stakeholders involved.

Key Principles

Switzerland ensures that various stakeholders, including government bodies, private sector entities, civil society organisations, academic institutions, and technical communities are involved in the decision-making processes. This inclusive approach fosters diverse perspectives and solutions. Regular dialogues and consultations are held among stakeholders to address internet related challenges, ensuring that policies are well rounded and representative of different interests.

Switzerland promotes transparency by keeping stakeholders informed about the processes, decisions, and implementations of internet policies. Public consultations and forums are frequently organised to discuss policy proposals and their implications; the Swiss Internet Governance Forum is one example. Mechanisms hold governing bodies accountable for their actions and decisions. Regular audits, reports, and reviews are conducted to ensure adherence to established policies and principles.

The country places a strong emphasis on protecting fundamental rights, including data protection and freedom of expression. Switzerland has stringent data protection laws, including the Swiss Federal Act on Data Protection (FADP), which regulates the processing of personal data and ensures privacy rights of individuals. Policies and regulations are designed to protect freedom of expression online while balancing the need to prevent misuse of the internet for harmful activities.

Initiatives are in place to ensure that all citizens, regardless of socio-economic status, have access to digital technologies and the internet. Programmes to enhance digital literacy and provide affordable internet access are prioritised. Efforts are made to ensure that digital services are accessible to people with disabilities, ensuring inclusivity in the digital space.

Switzerland provides a supportive environment for startups and tech companies through funding, tax incentives, and a robust legal framework that encourages innovation. Investments in research and development are made to keep pace with technological advancements and to promote the development of cutting-edge digital solutions.

Key Institutions

Federal Office of Communications (OFCOM)

The Federal Office of Communications (OFCOM) is the primary regulatory authority overseeing telecommunications, broadcasting, and postal services in Switzerland. Established under the Federal Department of the Environment, Transport, Energy, and Communications (DETEC), OFCOM’s mandate includes implementing federal policies, managing the radio spectrum, and ensuring compliance with telecommunications regulations.

OFCOM ensures fair competition in the telecommunications market, protecting consumer interests by addressing complaints and resolving disputes. It plays a pivotal role in licensing and regulating service providers, and overseeing the efficient use of communication resources. OFCOM also works on developing strategies and frameworks to enhance the country’s digital infrastructure and services, contributing to Switzerland’s reputation as a leader in digital innovation.

Federal Data Protection and Information Commissioner (FDPIC)

The Federal Data Protection and Information Commissioner (FDPIC) is the independent authority responsible for overseeing personal data protection in Switzerland. The FDPIC ensures compliance with the Swiss Federal Act on Data Protection (FADP) and monitors the application of data protection regulations across public and private sectors.The FDPIC’s responsibilities include advising individuals and organisations on data protection issues, investigating complaints related to data privacy violations, and conducting audits to ensure compliance with data protection laws. The commissioner also plays an educational role, raising awareness about data protection rights and best practices among the general public and businesses. The FDPIC collaborates with international data protection authorities to align Swiss data protection standards with global best practices and regulations, including the EU General Data Protection Regulation (GDPR).

International Engagement

Switzerland actively engages in international forums and organisations to contribute to global internet governance processes and align its policies with international standards. Switzerland participates in the Internet Governance Forum (IGF), sharing its experiences and best practices in internet policies, and advocating for a multistakeholder approach and the protection of fundamental rights at the global level.

As a member of the International Telecommunication Union (ITU), Switzerland collaborates on the development of global telecommunication standards and policies. Switzerland actively participates in ITU conferences and working groups, contributing to the formulation of international telecommunication regulations. Switzerland is also an active contributor to a wide range of intergovernmental organisations dealing with various internet-related policy issues, from the WTO to WIPO, and from CSTD to UNESCO.

Although not an EU member, Switzerland aligns its internet-related policies with EU initiatives to ensure harmonisation of standards and regulations. Switzerland cooperates with EU countries on digital policy issues, cybersecurity measures, and data protection regulations.

Digital strategies

Switzerland has implemented a comprehensive set of digital strategies aimed at fostering innovation, ensuring digital inclusion, and maintaining its competitive edge in the global digital economy. These strategies are designed to address various aspects of digital transformation, including infrastructure development, e-government, cybersecurity, data protection, and fostering a digitally literate society.

Digital Switzerland Strategy

The Digital Switzerland Strategy serves as a key framework for the country’s digital transformation efforts. Launched by the Federal Council, this strategy outlines the vision and priorities for leveraging digital technologies to drive economic growth, enhance societal well-being, and ensure sustainable development.

Key objectives of the Digital Switzerland Strategy include:

  1. Digital infrastructure: Ensuring the availability of high-quality, high-speed digital infrastructure across the country to support economic activities and social inclusion.
  2. E-Government: Promoting the digitalisation of public services to enhance efficiency, accessibility, and transparency. This includes the development of user-friendly e-government services for citizens and businesses.
  3. Digital skills and education: Enhancing digital literacy and skills among the population to ensure that everyone can participate in the digital economy. This involves integrating digital education into the school curriculum and offering lifelong learning opportunities.
  4. Innovation and competitiveness: Creating a conducive environment for innovation by supporting startups and tech companies through funding, tax incentives, and regulatory support.
  5. Cybersecurity: Strengthening cybersecurity measures to protect critical infrastructure, businesses, and citizens from cyberthreats. This includes establishing robust cybersecurity frameworks and promoting collaboration among stakeholders.
  6. Data protection and privacy: Ensuring the protection of personal data and privacy through comprehensive data protection laws and regulations that align with international standards.
  7. Sustainable development: Integrating digital strategies with sustainable development goals to ensure that digital transformation contributes to environmental sustainability and social equity.

E-Government Strategy Switzerland

The E-Government Strategy Switzerland (Digital Public Services Switzerland strategy for 2024-2027) aims to digitise public administration services, making them more accessible, efficient, and transparent. 

Key components of the E-Government Strategy include:

  1. Online services: Expanding the range of available online public services, including tax filing, business registration, and access to public records.
  2. Interoperability: Ensuring that different government systems and services are interoperable, allowing for seamless data exchange and collaboration across various public administration levels.
  3. Citizen engagement: Promoting citizen participation in the development and improvement of e-government services through feedback mechanisms and public consultations.

Data security: Implementing robust data security measures to protect sensitive information and ensure the integrity of digital public services.

Cybersecurity

The country’s cybersecurity strategy is comprehensive and involves multiple stakeholders, including government agencies, private sector entities, and the civil society. Switzerland places a strong emphasis on international cooperation, ensuring that its cybersecurity measures are aligned with global standards and best practices.

Swiss National Cyber Strategy (NCS)

The Swiss National Cyber Strategy (NCS) serves as the blueprint for the country’s cybersecurity efforts. The strategy, which is periodically updated to address emerging threats and technological advancements, outlines the key objectives and measures to enhance cybersecurity across various sectors.

Key objectives of the NCS

  1. Protection of critical infrastructure: The NCS prioritises the protection of critical infrastructure, including energy, finance, transportation, and healthcare sectors. Measures are implemented to ensure the resilience and security of these infrastructures against cyberthreats. This includes the development of cybersecurity standards, regular risk assessments, and the implementation of protective measures.
  2. Incident response: Efficient incident response mechanisms are crucial for the detection, response, and recovery from cyber incidents. The NCS outlines the establishment of incident response teams and protocols to manage and mitigate the impact of cyberattacks. Coordination among different stakeholders is emphasised to ensure a swift and effective response.
  3. Public-private partnerships: Collaboration between the public and private sectors is a cornerstone of Switzerland’s cybersecurity strategy. Information sharing, joint exercises, and collaborative initiatives are promoted to enhance the cybersecurity capabilities of all stakeholders. Public-private partnerships are essential for addressing complex cyberthreats that require coordinated efforts.
  4. Cybersecurity education and awareness: Raising awareness and educating the public, businesses, and government employees about cybersecurity is a key focus of the NCS. Initiatives are undertaken to promote cybersecurity best practices, increase awareness of cyberthreats, and provide training and resources to enhance cybersecurity knowledge and skills.
  5. International cooperation: Cyberthreats are global in nature, and Switzerland actively engages in international cooperation to address this aspect. It participates in various international forums and collaborates with other nations to share information, develop common strategies, and align its cybersecurity measures with international standards.

Key Institutions in Swiss Cybersecurity

National Cyber Security Centre (NCSC): The NCSC is the central body responsible for coordinating and implementing Switzerland’s cybersecurity strategy. It acts as a hub for cybersecurity information and expertise, providing guidance and support to various stakeholders. The NCSC is involved in monitoring cyberthreats, managing incident response, and promoting cybersecurity best practices.

Federal Intelligence Service (FIS): The FIS plays a significant role in identifying and addressing cyber threats that pose a risk to national security. It works closely with other government agencies and international partners to gather intelligence, analyse threats, and develop strategies to mitigate cyber risks.

Federal Office of Communications (OFCOM): OFCOM is responsible for overseeing telecommunications and ensuring the security and reliability of communication networks. It collaborates with the NCSC and other agencies to implement cybersecurity measures in the telecommunications sector.

AI strategies and policies

The country has established itself as a hub for AI research and development, supported by a strong ecosystem of academic institutions, industry leaders, and government initiatives. Switzerland’s approach to AI emphasises ethical considerations, transparency, and collaboration, ensuring that AI technologies are developed and deployed responsibly.

Key Elements of the AI Landscape

Academic excellence: Switzerland is home to world-renowned universities and research institutions that contribute significantly to AI research. Institutions like the Swiss Federal Institute of Technology in Zurich (ETH Zurich) and the Swiss Federal Institute of Technology in Lausanne (EPFL) are at the forefront of AI advancements, conducting cutting-edge research in machine learning, robotics, and data science.

Industry leadership: Swiss industries are increasingly integrating AI technologies to enhance productivity, innovation, and competitiveness. Sectors such as finance, healthcare, manufacturing, and logistics are leveraging AI for various applications, including predictive analytics, automated decision-making, and personalised services. Leading Swiss companies and startups are making significant contributions to AI development and commercialisation.

Government initiatives: The Swiss government actively supports AI through various initiatives and policies aimed at fostering innovation and ensuring the ethical use of AI technologies.

The Federal Council made AI a core theme of the Digital Switzerland Strategy in 2018 and set up an interdepartmental working group under SERI guidance. In December 2019, the working group published a report showing that Switzerland is well positioned overall to meet the challenges of artificial intelligence. In 2020, the working group drew up guidelines on the use of AI within the Federal Administration.

The Federal Council adopted these guidelines in November 2020, which provide a general frame of reference for federal agencies and external partners entrusted with governmental tasks. The guidelines must be adhered to in the following specific contexts:

  • When developing sectoral AI strategies;
  • When introducing or adapting specific, sectoral regulations;
  • When developing and using AI systems within the Federal Administration;
  • When helping to shape the international regulatory framework on AI.

The guidelines are closely based on the broad discussion at national and international level.

Key Institutions and Initiatives

The Dalle Molle Institute for Artificial Intelligence Research (IDSIA) is a leading research institution in AI, machine learning, and optimisation. IDSIA conducts research on various AI topics, including neural networks, evolutionary algorithms, and reinforcement learning, contributing to advancements in AI theory and applications.

The ETH AI Center at ETH Zurich brings together researchers, industry experts, and policymakers to collaborate on AI research and innovation. The centre focuses on interdisciplinary research, addressing fundamental AI challenges, and developing practical AI solutions for various industries.

The Swiss Digital Initiative focuses on promoting digital trust and ethical standards in AI development. The initiative aims to ensure that AI technologies are developed and used in a manner that respects human rights, privacy, and ethical principles.

Digital diplomacy

Switzerland released its Digital Foreign Policy Strategy 2021–24 in December 2020. The strategy is based on the  Swiss Foreign Policy Strategy 2020–23, which itself already paid explicit attention to digitisation as one of its four focus areas.

The strategy outlines four priority areas: (a) digital governance, (b) prosperity and sustainable development, (c) cybersecurity, and (d) digital self-determination. These are further broken down into thematic areas. For example, digital governance comprises sections on a call for moderate regulation, capacity building, International Geneva, and science diplomacy.

Learn more about Swiss and other digital diplomacy initiatives.

Mapping of diplomatic missions

Discover the fascinating world of Swiss diplomacy with our comprehensive mapping of diplomatic missions. See how Switzerland connects with the world and how the world connects with Switzerland!

Learn more at the Diplomatic Profile oof Switzerland including map of diplomatic missions to and from Switzerland.

Swiss international connectivity

Switzerland is connected to neighbouring countries such as France, Germany, Italy, and Austria through high-capacity terrestrial fibre optic cables. These cables facilitate cross-border data exchange and connect Switzerland to major European internet hubs. Switzerland is in the centre of the so-called ‘communication banana’, from Northern Italy to Amsterdam and London via Frankfurt, the main European digital hub (see: bellow).

 Chart, Plot, Map, Atlas, Diagram, Nature, Outdoors, Sea, Water

While Switzerland itself does not have direct undersea cable landings due to its landlocked geography, it benefits from undersea cables that land in neighbouring countries. For example, France and Italy have several undersea cable landings that connect to other continents, providing indirect access to Swiss networks.

Canada

Canada’s digital economy performs well on the global stage, particularly in terms of digital infrastructure and innovation capacity. One of the key indicators of this performance is digital adoption. According to the Digital Economy Compass 2022, Canada ranks highly, with a significant percentage of the population utilizing digital services for various activities such as banking, shopping, and entertainment.

In terms of innovation, Canada is ranked 15th in the Global Innovation Index 2023. This ranking reflects the country’s strong innovation ecosystem, which is supported by world-class universities, research institutions, and a favourable policy environment. The combination of these factors fosters an environment conducive to innovation and technological advancement, positioning Canada as a competitive player in the global digital economy.

Internet governance

Internet governance in Canada involves a multifaceted approach that encompasses various policies, regulatory frameworks, and collaborative efforts among governmental bodies, private sector entities, civil society, and international organisations. The governance framework is designed to ensure that the internet remains open, secure, and accessible to all Canadians while fostering innovation and protecting user rights.

Key Institutions and Stakeholders:

Government of Canada: The federal government plays a crucial role in shaping internet governance through departments such as Innovation, Science and Economic Development Canada (ISED) and the Canadian Radio-television and Telecommunications Commission (CRTC). These bodies are responsible for creating policies and regulations that ensure the Internet’s accessibility and security.

Canadian Radio-television and Telecommunications Commission (CRTC): The CRTC regulates and supervises broadcasting and telecommunications in Canada. It ensures that Canadian content is available to internet users and that telecommunications services are accessible, competitive, and responsive to user needs.

Innovation, Science and Economic Development Canada (ISED): ISED develops policies related to innovation, science, and technology, including those that affect internet infrastructure and services. It aims to foster a competitive and innovative digital economy.

Canadian Internet Registration Authority (CIRA): CIRA manages the .ca domain and contributes to the development of Canada’s internet infrastructure. It also supports initiatives that enhance the security and stability of the internet in Canada.

Private Sector and Civil Society: Internet service providers (ISPs), tech companies, and civil society organisations (CSOs) are essential stakeholders. They engage in policy dialogues, advocate for user rights, and develop technologies that shape internet governance.

Digital strategies

Canada has implemented a comprehensive set of digital strategies to promote innovation, enhance economic growth, and improve the quality of life for its citizens. These strategies encompass various aspects of digital transformation, including digital infrastructure, digital government, digital economy, and digital inclusion.

Canada’s Digital Charter aims to build trust in the digital and data-driven economy by establishing principles that guide digital policy and behaviour. The Charter focuses on ensuring universal access, protecting Canadians from cyber threats, giving individuals control over their data, ensuring transparency in data collection and usage, and promoting open and modern digital government services.

Canada’s Connectivity Strategy seeks to provide high-speed internet access to all Canadians, particularly those in rural and remote areas. This strategy involves significant investment in broadband infrastructure through initiatives like the Universal Broadband Fund, with the goal of achieving universal high-speed internet coverage by 2030. It also emphasises collaboration with provincial and territorial governments, as well as the private sector, to expand connectivity.

The Digital Government Strategy is designed to modernise the delivery of government services, making them more accessible, user-friendly, and efficient through digital transformation. This strategy includes digitalising government services to improve accessibility and efficiency, developing secure digital identity solutions for citizens, and promoting transparency and accountability by making government data and processes open and accessible.

The Innovation and Skills Plan aims to drive economic growth through innovation by supporting businesses and preparing the workforce for the digital economy. Key focus areas of this plan include establishing innovation superclusters to drive collaboration between industry, academia, and government, investing in digital literacy and skills training programs to prepare Canadians for jobs in the digital economy, and providing funding and resources to support the growth of innovative startups and small businesses.

The Data Strategy Roadmap for the Federal Public Service seeks to improve data governance and management within the federal public service, enhancing data-driven decision-making. This involves establishing clear roles and responsibilities for data stewardship across government departments, promoting the sharing of data between departments and with external partners while ensuring privacy and security, and developing the skills and capabilities of public servants to effectively use and manage data.

Cybersecurity

The Canadian government has implemented several strategies, policies, and initiatives to address these challenges, with a strong emphasis on collaboration and innovation.

Key Policies and Strategies

National Cyber Security Strategy (2018)

The National Cyber Security Strategy outlines Canada’s plan to enhance cybersecurity across the nation. The strategy focuses on three main pillars:

  • Security and Resilience: Enhancing the cybersecurity of government systems, critical infrastructure, and the broader economy.
  • Cyber Innovation: Encouraging the development of advanced cybersecurity technologies and fostering a skilled workforce.
  • Leadership and Collaboration: Promoting national and international partnerships to address cyber threats collectively.

National Cyber Security Action Plan (2019-2024)

This action plan supports the National Cyber Security Strategy by detailing specific initiatives and investments. Key areas include:

  • Enhancing the capabilities of the Canadian Centre for Cyber Security.
  • Supporting small and medium-sized enterprises (SMEs) in improving their cybersecurity posture.
  • Investing in cybersecurity research and development.

The Canadian Centre for Cyber Security

The Canadian Centre for Cyber Security (Cyber Centre) is a central authority for cybersecurity within the federal government. It provides advice, guidance, and services to protect Canada’s critical infrastructure and networks. Key functions include:

  • Monitoring cyber threats and coordinating responses.
  • Providing cybersecurity advice and guidance to government departments and private sector organizations.
  • Raising public awareness about cybersecurity threats and best practices.

Critical Infrastructure Protection

Canada’s critical infrastructure, including energy, finance, healthcare, and telecommunications sectors, is a primary focus of cybersecurity efforts. The government collaborates with industry partners to enhance the resilience of these sectors against cyber attacks. Initiatives include:

Legislation and Regulations

Several laws and regulations underpin Canada’s cybersecurity framework, ensuring that organizations adhere to high standards of security and privacy. Notable examples include:

Cybersecurity Awareness and Education

Raising awareness and educating the public and businesses about cybersecurity is a critical component of Canada’s strategy. Initiatives include:

  • Get Cyber Safe: A national public awareness campaign that provides resources and tips to help Canadians protect themselves online.
  • Cyber Security Awareness Month: An annual event in October that promotes cybersecurity awareness and education through various activities and programs.

International Collaboration

Canada recognizes that cybersecurity is a global issue requiring international cooperation. The country actively participates in international forums and collaborates with allies to address cyber threats. Key partnerships include:

  • Five Eyes Alliance: A collaborative effort between Canada, the United States, the United Kingdom, Australia, and New Zealand to share intelligence and coordinate responses to cyber threats.
  • NATO Cyber Defence: Canada contributes to NATO’s efforts to enhance cybersecurity across member states.
AI strategies and policies

Canada is recognized as one of a global leaders in artificial intelligence (AI), boasting a vibrant ecosystem of academic institutions, research centres, startups, and government initiatives. The country’s approach to AI emphasizes ethical considerations, innovation, and collaboration between public and private sectors. Key hubs such as Toronto, Montreal, and Edmonton have become focal points for AI research and development, driving the growth of this transformative technology.

Academic and Research Institutions

Canada is home to some of the world’s leading AI research institutions, which contribute significantly to advancements in AI technology.

  • Vector Institute (Toronto): Focuses on cutting-edge AI research, particularly in deep learning. It collaborates with industry partners to translate research into practical applications.
  • Mila – Quebec AI Institute (Montreal): Led by renowned AI researcher Yoshua Bengio, Mila is a hub for AI research and development, specializing in deep learning and reinforcement learning.
  • Amii – Alberta Machine Intelligence Institute (Edmonton): Known for its expertise in machine learning and AI, Amii collaborates with businesses to integrate AI into their operations.

2. Government Initiatives

The Canadian government has implemented several initiatives to support the growth and development of AI:

  • Pan-Canadian Artificial Intelligence Strategy (2017): A $125 million investment to support AI research and talent development across the country. This strategy aims to position Canada as a world leader in AI.
  • Innovation Superclusters Initiative: This initiative includes the SCALE.AI supercluster, focused on applying AI to improve supply chain efficiency. It brings together industry, academia, and government to drive innovation.

3. Startups and Industry

Canada’s AI landscape features a thriving startup ecosystem and active participation from established industries:

  • AI Startups: Canada is home to numerous AI startups that are developing innovative solutions across various sectors, including healthcare, finance, and transportation. Companies like Element AI (recently acquired by ServiceNow), BlueDot, and Ada are notable examples.
  • Industry Adoption: Major Canadian companies, including financial institutions and telecommunications firms, are increasingly integrating AI into their operations to enhance efficiency, customer experience, and decision-making processes.

Ethical AI and Regulation

Canada places a strong emphasis on the ethical development and use of AI:

International Collaboration

Canada actively engages in international collaborations to advance AI research and address global challenges:

  • Global Partnership on Artificial Intelligence (GPAI): An international initiative that promotes collaboration on AI projects that respect human rights and democratic values. Canada is one of the founding members.
  • AI4Good: Canada participates in global initiatives that leverage AI for social good, addressing issues such as healthcare, climate change, and sustainable development.

Serbia

Serbia is a candidate country for the European Union membership and has been pursuing economic and political reforms to align with the EU standards and values. Serbia has a diverse and dynamic digital landscape, with a growing ICT sector, a vibrant start-up scene, and a strong commitment to developing AI for social and economic benefits.

Internet governance

Serbia participates in the Berlin process for the Western Balkans, highlighting digital connectivity as one of the areas of cooperation under the ‘connectivity agenda.’ One key initiative from the perspective of IG within the Berlin process is the establishment of the EU’s Digital Agenda for the Western Balkans, focused on promoting digital connectivity and infrastructure development in the region, including expanding broadband access, improving digital literacy, and supporting digital entrepreneurship and innovation. In addition, the initiative has supported the establishment of a regional cybersecurity platform to enhance cooperation on cybersecurity issues and promote the development of cyber resilience in the WB. Other digital aspects of the Berlin Process include support for developing e-government and digital public services, and efforts to promote digital skills development and training.

Serbian stakeholders are active participants in various internet governance forums and initiatives at the regional and global levels. Serbian stakeholders participate in the annual South Eastern European Dialogue on Internet Governance (SEE+) and Dialogue on Internet Governance (EuroDIG) events, which bring together stakeholders from the region to discuss digital policy-related issues and challenges. At the global level, Serbia is a member of the Internet Governance Forum (IGF).

Serbia also has a national internet governance initiative called Serbian IGF, which was established as a bottom-up, multistakeholder platform for discussing internet-related public policy issues in Serbia.

The first national IGF Serbia was held in May 2022 in Belgrade. However, this is not the first time that a multistakeholder dialogue on IG issues has occurred in Serbia. The first meeting to focus on IG issues took place in 2009 in the form of panel debates. Between 2012 and 2014, an annual event, Serbian Internet Dialogue, was also held.

Digital strategies

Serbia has adopted several digital strategies in recent years to guide its digital transformation process.

  • Strategy for Development of Information Security 2019-2023 is a strategy that aims to improve the level of information security in Serbia and protect the rights and interests of citizens, businesses, and public administration in the digital environment. The strategy covers five areas: legal framework, institutional framework, capacity development, awareness raising, and international cooperation.
  • Digital Skills Development Strategy (2020-2024): contribute to raising the quality of life of all citizens in a modern environment, as well as to greater employment, work efficiency and the overall economic growth of society. Strategic measures are aimed at improving digital competences in the education system, acquiring and developing basic and advanced digital skills for all citizens, raising digital skills in relation to the needs of the labor market and implementing programs intended for ICT experts to monitor development and progress in technology. This strategy has four key strategic objectives
    • Improving digital competencies in the education system.
    • Improving basic and advanced digital skills for all citizens.
    • Developing digital skills in relation to the needs of the labour market.
    • Lifelong learning of ICT professionals.
Cybersecurity

Serbia has taken several steps to enhance its cybersecurity capabilities and resilience in recent years. Some of these steps are:

AI strategies and policies

Serbia has adopted a Strategy for Development of Artificial Intelligence in Serbia for the Period 2020-2025 in 2020 as the first national strategy on AI in the region. The strategy was developed through a participatory and inclusive process involving various stakeholders from academia, industry, government, civil society, and international organizations. The strategy aims to position Serbia as a regional leader in AI research and development and to use AI as a driver of economic growth, social welfare, and democratic values.

As part of the strategy, Serbia has announced the establishment of the Institute for Artificial Intelligence Research and Development in Serbia which will deal with the research into AI applications in various fields. The aim of the institute’s work is to create future personnel and attract investments in the field of AI.
The Serbian AI Society exemplifies the MSH approach through its incorporation of actors from various sectors, including academia, civil society, computer science, the government, and private industry. The society’s initiatives centre on enhancing capacity, facilitating discussions, conducting research, promoting awareness, and facilitating ecosystem collaboration in the field of AI.

Poland

Poland’s digital economy has been growing rapidly, driven by strong investments in ICT infrastructure and a flourishing startup ecosystem. The value of Poland’s digital economy was forecast at 122.6 billion euros in 2030. Poland also has a vibrant startup ecosystem, supported by government programs such as the Start In Poland initiative. This program provides funding and support for tech startups, fostering innovation, especially in areas like fintech, gaming, and health tech.

Internet governance

Poland has been actively working on improving internet governance to ensure a safe, secure, and open internet environment. The country’s efforts are aligned with both European Union regulations and global internet governance principles.

Through various agencies such as the Office of Electronic Communications (UKE), the Polish government regulates the internet to ensure compliance with national and EU laws. This includes managing internet service providers, digital broadcasting, and telecommunications.

Following the EU’s General Data Protection Regulation (GDPR), Poland has updated its data protection frameworks to ensure robust privacy protections. The Personal Data Protection Office (UODO) enforces these regulations.

In previous years, significant investments have been made to enhance broadband connectivity across urban and rural areas. Poland aims to provide high-speed internet access nationwide as part of the Digital Poland Projects Centre (CPPC) initiative, which focuses on reducing digital divides.

The government is also focusing on improving digital literacy and skills among the population. Initiatives like the Digital School program and various vocational training programs aim to prepare citizens for the demands, opportunities, and challenges of the digital world.

Poland has been improving the provision of digital public services. The ePUAP platform is a central point for accessing public administration services online, streamlining processes like filing taxes, registering residences, and more.

Polish stakeholders are active participants in various internet governance forums and initiatives at the regional and global levels. Polish stakeholders also participate in the Dialogue on Internet Governance (EuroDIG) events, which bring together stakeholders from the region to discuss digital policy-related issues and challenges. At the global level, Poland is also a member of the Internet Governance Forum (IGF).

Poland also has a national internet governance initiative called IGF Poland, which was established as a bottom-up, multistakeholder platform for discussing internet-related public policy issues within the country.

Digital strategies

Poland is making significant strides toward enhancing its digital landscape through strategic initiatives aimed at fostering economic growth, improving public services, and bolstering digital literacy across the nation. These efforts are part of a broader commitment to leverage digital technologies to modernise various sectors and prepare the population for the demands of a digitally driven future.

A cornerstone of Poland’s digital strategy is the Integrated State Computerisation Programme, managed by the Ministry of Digital Affairs in collaboration with an array of public and private stakeholders. Launched in 2014 and set to continue through 2022, this initiative focuses on modernising public administration and enhancing the efficiency of state operations through innovative digital technologies. The programme’s overarching goal is to streamline the interaction between citizens and public administration, thus making governmental services more accessible and efficient.

Looking ahead, the Digital Competence Development Programme 2020-2030 sets an ambitious agenda to significantly enhance digital skills across various demographic and professional groups. This extensive initiative targets not only general citizens but also government employees, ICT specialists, and workers within small and medium-sized enterprises (SMEs). By doing so, it aims to equip a broad segment of society with the necessary skills to navigate and thrive in a rapidly evolving digital world.

The programme is structured to address the urgent need for increased digital fluency, ensuring that all layers of society are prepared for the technological advancements shaping modern economies. From basic digital literacy to more specialised technical skills, the initiative is a key component of Poland’s strategy to enhance its human capital in the digital age.

One of the foremost priorities in Poland’s digital strategy is the expansion and enhancement of digital infrastructure. This includes significant investments in broadband and mobile internet access, particularly focusing on bridging the digital divide between urban and rural areas. The government aims to provide nationwide high-speed internet access, which is seen as crucial for enabling digital services and fostering economic growth. To this end, Poland has adopted ‘5G for Poland Strategy‘. The 5G strategy for Poland focuses on developing fifth-generation wireless communication networks as a high priority for the Polish government, aiming to significantly boost the economy. By 2025, the plan is to provide universal access to the internet with a minimum bandwidth of 100 Mb/s or higher for all Poles. 

Cybersecurity

In recent years, Poland has emerged as a focal point in the global landscape of cybersecurity. The onset of the Russian-Ukraine war has exacerbated the situation, leading to a significant uptick in cyber-attacks targeting the nation. These attacks are not only prevalent but also span a diverse array of sectors, including healthcare, finance, and government institutions, marking a critical era in Poland’s digital defence strategy.

In response to the growing cyber threats, the Polish government, spearheaded by the Ministry of Digital Affairs, has developed and implemented the Cybersecurity Strategy of the Republic of Poland for 2019-2024. This strategic document underscores the importance of resilience against cyber-attacks and the safeguarding of data across both military and private sectors. The primary objectives of the strategy include bolstering the national cybersecurity framework, enhancing the sharing of information pertaining to cyber threats, and refining the coordination among various law enforcement entities.

On the international stage, Poland is actively engaged in international cybersecurity collaboration, with the NASK Institute playing a pivotal role in both the research and implementation of effective cybersecurity measures. Poland has also ratified the Council of Europe Convention on Cybercrime, commonly known as the Budapest Convention.

Poland has established several critical response units known as Computer Security Incident Response Teams (CSIRT) and Computer Emergency Response Teams (CERT). These include:

  • CERT.PL (CERT POLSKA): Operating under the Research and Academic Computer Network (NASK), it focuses on national cybersecurity threats.
  • CERT Orange: Initially known as CSIRT Telekomunikacja Polska, this team caters to the cybersecurity needs of telecom service users.
  • CERT.GOV.PL: Serving government agencies, this bilingual (Polish and English) team addresses cybersecurity issues pertinent to the government sector.
  • Government Center for Security (RCB): This center plays a crucial role in the national security landscape, focusing on cybersecurity among other responsibilities.
AI strategies and policies

In December 2020, Poland unveiled a national AI strategy with goals to transform the education system, foster the growth and innovation of AI companies, bolster national and international AI partnerships, develop a robust data ecosystem, and strengthen digital infrastructure.

Core Areas of Focus:

Society, Education, and Science:

  • Educate the population on the benefits and necessities of AI.
  • Overhaul the education system to enhance AI and digital literacy.
  • Offer AI training programs and IT courses.

Economy and Public Affairs:

  • Create a virtual research institute for AI in partnership with corporations, universities, and NGOs.
  • Support AI research, development, and innovation across multiple facets.
  • Implement AI technologies in the public sector to maximize their potential.

Regulation:

  • Set up observatories and professorships to tackle ethical and legal issues in AI.
  • Keep track of AI regulations both from European and international bodies.

Infrastructure:

  • Develop a data policy that ensures the availability of high-quality data and enhances data sharing.
  • Establish virtual data warehouses to facilitate industry data sharing among companies.

Societal Challenges:

  • Fund AI projects that align with the objectives of the European Green Deal, which includes transforming energy production, advancing circular manufacturing, and cutting emissions.

The strategy’s overarching goals are to transform the education system, foster the growth and innovation of AI companies, bolster national and international AI partnerships, develop a robust data ecosystem, and strengthen digital infrastructure.

Greece

Greece, officially the Hellenic Republic, is a country in Southeast Europe. It is situated on the southern tip of the Balkans and is located at the crossroads of Europe, Asia, and Africa. Greece shares land borders with Albania to the northwest, North Macedonia and Bulgaria to the north, and Turkey to the northeast. The Aegean Sea lies to the east of the mainland, the Ionian Sea to the west, and the Sea of Crete and the Mediterranean Sea to the south. Greece has the longest coastline on the Mediterranean Basin, featuring thousands of islands. Athens is the nation’s capital and largest city, followed by Thessaloniki and Patras.

Finland

Finland is a Nordic country in Northern Europe. It shares land borders with Sweden to the northwest, Norway to the north, and Russia to the east, with the Gulf of Bothnia to the west and the Gulf of Finland across Estonia to the south. Helsinki is the capital and largest city, forming a larger metropolitan area with the neighbouring cities of Espoo, Kauniainen, and Vantaa.

Portugal

The internet economy in Portugal is a rapidly growing sector that significantly contributes to the nation’s overall economic development. This digital economy encompasses various industries and activities, including e-commerce, digital services, tech startups, and the digital transformation of traditional businesses. The Portugal e-commerce market is expected to reach USD 5.88 billion in 2024 and grow at a compound annual growth rate (CAGR) of 11.16% to reach USD 9.98 billion by 2029. Robust digital infrastructure and connectivity are fundamental to the growth of Portugal’s internet economy. The country has made significant investments in expanding high-speed internet access, including the deployment of 5G networks.

Internet governance

Internet governance in Portugal involves the development and implementation of policies, standards, and practices that regulate the internet infrastructure, digital services, and online activities within the country. This process relies on a multistakeholder approach that includes government bodies, private sector entities, civil society organisations, and academic institutions, all working towards the common goal of ensuring a secure, inclusive, and innovative digital environment.

A key institution in this realm is the National Regulatory Authority (ANACOM). ANACOM is responsible for overseeing electronic communications and postal services in Portugal. It ensures compliance with both national and European Union regulations, promotes competition, and protects consumer rights. ANACOM’s functions include spectrum management, monitoring the quality of service provided by telecom operators, initiating cybersecurity measures, and fostering innovation within the telecommunications sector.

The Ministry of Economy and Digital Transition is also pivotal in shaping and implementing digital policies in Portugal. This ministry spearheads several initiatives aimed at promoting digital transformation across various sectors.

Regulation and legislation also play a vital role in Portugal’s internet governance. The country adheres to the General Data Protection Regulation (GDPR) to ensure the protection of personal data. Additionally, the implementation of the Network and Information Systems (NIS) Directive enhances cybersecurity across critical sectors, ensuring that robust measures are in place to protect digital assets and infrastructure.

Portugal actively participates in the IGF, contributing to global discussions and debates on internet governance. This involvement is facilitated through several key institutions and stakeholders:

Representatives from the National Regulatory Authority (ANACOM) have participated in the IGF, bringing expertise in regulation, compliance, and spectrum management. ANACOM’s contributions to the IGF help to inform global discussions on telecommunications regulation, market competition, and consumer protection.

Portuguese government officials, civil society organisations and academic institutions also play an active role in the IGF. These stakeholders bring diverse perspectives on digital inclusion, human rights, and the socio-economic impacts of internet governance, enriching the overall dialogue.

At the national level, the Portuguese Internet Governance Forum Initiative serves as a platform for dialogue. It brings together public and private stakeholders, academia, the internet technical community, and society at large to inform, reflect, and debate internet governance in an open and interactive manner. Portuguese stakeholders are also actively involved in the Lusophone Internet Governance Forum, which brings together Portuguese-speaking stakeholders from around the world. This forum provides an international platform for Portuguese speakers to collaborate, share experiences, and address common challenges in internet governance, strengthening the global dialogue on digital issues.

Digital strategies

Action Plan for Digital Transition

One of the significant policy frameworks guiding internet governance in Portugal is the Action Plan for Digital Transition. This plan aims to accelerate the digital transformation of the Portuguese economy and society. It focuses on enhancing digital skills, fostering innovation, and ensuring digital inclusion. The Action Plan encompasses digital education and training programs, support for businesses undergoing digital transformation, development of digital public services, and the enhancement of digital infrastructure, including the deployment of 5G technology. The plan also aims to modernise public services through digitalization. This includes developing user-friendly e-government services, enhancing cybersecurity, and improving the efficiency and accessibility of public administration.

Portugal 2030

Portugal 2030 is another strategic framework that plays a crucial role in shaping the country’s digital future. This framework is designed to guide Portugal’s development with a significant emphasis on digital transformation and internet governance. The goals of Portugal 2030 include improving connectivity, promoting digital literacy, and fostering an innovative digital economy. The framework outlines policy options such as investments in digital infrastructure, support for research and development in digital technologies, and initiatives to enhance digital skills across various sectors.

National Digital Skills Initiative

The National Digital Skills Initiative is another significant strategy aimed at fostering digital literacy and skills across Portugal. Launched in 2017, this initiative addresses the need for digital competencies in an increasingly digital world. It focuses on inclusion, ensuring that all citizens have access to digital tools and the internet, reducing the digital divide. It integrates digital skills and knowledge into the education system, from primary schools to higher education. It provides training and reskilling programs for the workforce to meet the demands of the digital economy. Encouraging advanced digital skills and specialisation in emerging technologies such as artificial intelligence, cybersecurity, and data science is also a critical focus. Additionally, it promotes research and development in digital technologies to drive innovation and economic growth. The initiative collaborates with various stakeholders, including government agencies, educational institutions, and private sector partners, to implement its programs effectively.

Digital Innovation Hubs

Digital Innovation Hubs (DIHs) are key components of Portugal’s strategy to support technological innovation and digital transformation. These hubs act as one-stop shops that help companies, particularly SMEs, become more competitive by providing access to technology testing, financing advice, market intelligence, and networking opportunities. DIHs are designed to create a collaborative environment where businesses can experiment with new technologies and find solutions to digital challenges. They bring together academia, industry, and government to foster innovation and knowledge transfer. Notable DIHs in Portugal include the Portugal Digital Innovation Hub and the Manufacturing Technology Centre (MTI). These hubs play a critical role in the digital ecosystem by promoting the adoption of Industry 4.0 technologies, such as AI, robotics, and the internet of things (IoT), thereby enhancing the competitiveness of the Portuguese industry on a global scale.

Cybersecurity

National Cybersecurity Strategy

At the heart of Portugal’s cybersecurity efforts is the National Cybersecurity Strategy. The strategy outlines the country’s comprehensive approach to safeguarding its digital assets and ensuring the resilience of its information systems. It is designed to address a wide range of cybersecurity challenges, from protecting critical information infrastructures to enhancing incident response capabilities.

The strategy is coordinated by the Portuguese National Cybersecurity Centre (CNCS). The CNCS plays a pivotal role in implementing and monitoring the strategy, ensuring that all measures are effectively executed. The centre’s responsibilities include developing national cybersecurity policies, coordinating responses to cyber incidents, and promoting cybersecurity awareness among citizens and organisations.

Portuguese National Cybersecurity Centre (CNCS)

The CNCS is the cornerstone of Portugal’s cybersecurity infrastructure. It operates under the Ministry of the Presidency and Administrative Modernisation and is tasked with enhancing national cybersecurity through a variety of initiatives. These initiatives include the protection of critical infrastructures, incident response coordination, and fostering a culture of cybersecurity.

One of the CNCS’s primary functions is to develop and implement cybersecurity policies that align with both national and European Union standards. This ensures a cohesive and effective approach to cybersecurity across all sectors. The centre also provides guidelines and best practices for organisations to enhance their cybersecurity posture, covering areas such as risk management, data protection, and secure software development.

Critical Information Infrastructure Protection

Portugal’s approach to critical information infrastructures (CIIs) protection involves close collaboration between the public and private sectors. The CNCS works with various stakeholders to identify vulnerabilities, assess risks, and implement security measures to safeguard these vital infrastructures. This collaborative effort ensures that CIIs are protected against a wide range of cyber threats, from sophisticated attacks by state actors to opportunistic attacks by cybercriminals.

Incident Response and Coordination

A robust incident response capability is essential for mitigating the impact of cyber incidents. The CNCS coordinates national efforts to respond to and recover from cyber incidents, providing support and guidance to affected organisations. This includes the establishment of incident response teams, the development of incident response plans, and the provision of training and resources to enhance response capabilities.

Portugal also participates in international efforts to improve incident response and coordination. This includes collaboration with European Union agencies such as the European Union Agency for Cybersecurity (ENISA) and participation in international cybersecurity exercises. These efforts help to strengthen Portugal’s ability to respond to cross-border cyber threats and enhance its overall cybersecurity resilience.

Promoting Cybersecurity Awareness

Raising cybersecurity awareness among citizens and organisations is a critical component of Portugal’s cybersecurity strategy. The CNCS conducts various awareness campaigns, educational programs, and training sessions to promote a culture of cybersecurity.

Educational programs are integrated into the national education system to ensure that students are taught the fundamentals of cybersecurity from a young age. For businesses and professionals, the CNCS offers specialised training and resources to help them stay updated on the latest cybersecurity trends and best practices.

International Collaboration and Standards

Cybersecurity is a global challenge that requires international collaboration. Portugal actively participates in various international forums and initiatives to enhance global cybersecurity. This includes cooperation with the EU, NATO, and other international organisations to share information, develop joint strategies, and coordinate responses to cyber threats.

A key element of Portugal’s commitment to international cybersecurity standards is its ratification of the Council of Europe Convention on Cybercrime, commonly known as the Budapest Convention. This treaty is the first international treaty seeking to address internet and computer crime by harmonizing national laws, improving investigative techniques, and increasing cooperation among nations.

AI strategies and policies

Academic Excellence and Research

Portugal boasts a robust academic infrastructure with several universities and research institutions at the forefront of AI research. Institutions such as the University of Lisbon, the University of Porto, and the NOVA University of Lisbon are known for their cutting-edge research in AI, machine learning, and data science.

The Institute for Systems and Robotics (ISR) and the Portuguese Laboratory of Artificial Intelligence and Computer Science (LIAAD) are notable research centers contributing to the AI field. These institutions focus on a range of AI topics, including robotics, computer vision, natural language processing, and intelligent systems, driving forward Portugal’s AI capabilities.

Dynamic Startup Ecosystem

Portugal’s startup ecosystem is vibrant and growing. Lisbon, in particular, has become a hub for tech innovation, attracting entrepreneurs and investors from around the world. The annual Web Summit in Lisbon is one of the largest technology conferences globally, showcasing Portugal’s commitment to fostering innovation and entrepreneurship.

Notable AI startups in Portugal include Unbabel, definedCrowd, and Feedzai. Unbabel uses AI to provide translation services, combining machine learning with human post-editing to ensure high-quality translations. DefinedCrowd offers AI training data solutions, facilitating the development of more accurate machine learning models. Feedzai specialises in AI-driven fraud detection, helping financial institutions prevent fraud and enhance security.

Government Support and Policy Initiatives

The Portuguese government has implemented several initiatives to support the growth of AI and digital transformation. The National Strategy for Artificial Intelligence, known as AI Portugal 2030, outlines the country’s vision and strategic objectives for AI development. This strategy focuses on fostering research and innovation, promoting AI adoption across industries, and ensuring ethical and responsible AI use.

AI Portugal 2030 aims to create a favourable environment for AI startups and companies by providing funding, infrastructure, and regulatory support. The strategy also emphasises the importance of digital skills, aiming to equip the workforce with the necessary competencies to thrive in an AI-driven economy.

France

The 2023 DESI (Digital Economy and Society Index) report highlights France’s progress towards the EU’s Digital Decade targets for 2030. In the area of digital skills, 82% of the population regularly uses the internet, with 54% possessing at least basic digital skills and 26% having above basic digital skills. When it comes to digital infrastructure, 41% of households have broadband with speeds of at least 100 Mbps, while 16% have access to 1 Gbps broadband. The coverage for fixed very high-capacity networks (VHCN) reaches 71% of households, and mobile broadband subscriptions stand at 100 per 100 people. France also boasts 80% 5G coverage in populated areas and has assigned 56% of its total 5G spectrum.

In the digital transformation of businesses, 55% of SMEs have at least a basic level of digital intensity. Electronic information sharing is adopted by 34% of enterprises, while 46% use social media. Adoption rates for big data and cloud services are lower, at 22%, and 20% of enterprises utilize AI. In e-commerce, 18% of SMEs sell online, generating 15% of their turnover from e-commerce, with 9% engaging in cross-border sales.

Regarding the digitalisation of public services, 65% of internet users in France engage with e-government services, and the country scores 67 in digital public services for citizens, slightly below the EU average of 68. Overall, while France is making progress towards its digital targets, there is a need for accelerated efforts in cloud adoption, AI, and e-commerce to fully realize its digital potential and economic value.

Internet governance

Internet governance in France involves a multi-faceted approach that encompasses regulation, policy-making, and international cooperation. It aims to balance the promotion of digital innovation with the protection of citizens’ rights and national security. The French government plays an active role in shaping the internet landscape through various regulatory bodies, legal frameworks, and participation in international forums.

Regulatory Bodies

  1. ARCEP (Autorité de Régulation des Communications Électroniques et des Postes): ARCEP is the independent agency responsible for regulating telecommunications in France. It oversees the implementation of internet policies, ensures fair competition among service providers, and protects consumer rights.
  2. CNIL (Commission Nationale de l’Informatique et des Libertés): CNIL is the French data protection authority. It enforces compliance with data privacy laws, such as the General Data Protection Regulation (GDPR), and ensures that individuals’ personal data is protected.

Key Policies and Legal Frameworks

  1. General Data Protection Regulation (GDPR): As an EU member state, France enforces GDPR, which provides robust protections for personal data and sets stringent requirements for data handling by organizations.
  2. Digital Republic Act (Loi pour une République numérique): This law, enacted in 2016, aims to promote digital inclusion, enhance data protection, and foster the digital economy. Key provisions include open data initiatives, stronger privacy protections, and support for digital innovation.
  3. Hate Speech Regulation: France has implemented laws to combat online hate speech, including the Avia Law, which requires social media platforms to remove hateful content within 24 hours of notification. Although parts of the law were struck down by the Constitutional Council, it reflects France’s commitment to addressing harmful online behavior.
  4. Digital Services Act (DSA) and Digital Markets Act (DMA): These EU regulations, which France supports and implements, aim to create a safer and fairer digital space. The DSA focuses on content moderation and platform accountability, while the DMA addresses competition issues and monopolistic practices by large tech companies.

International Engagement

France actively participates in international internet governance forums and organizations, such as:

  1. Internet Governance Forum (IGF): France engages in the IGF to discuss global internet governance issues and promote its perspectives on digital policy.
  2. Council of Europe: France contributes to the Council of Europe’s work on internet governance, particularly in areas such as human rights online and cybercrime.
  3. European Union: As an EU member, France collaborates with other member states to shape digital policies and regulations that impact the entire region.
Digital strategies

France has developed comprehensive digital strategies and policies to foster innovation, enhance digital infrastructure, promote cybersecurity, and ensure digital inclusion. These initiatives aim to position France as a leader in the digital economy while protecting the rights and privacy of its citizens.

Key Strategies and Policies

France Numérique 2020

  • Objectives: Launched in 2018, this strategy aims to boost the digital transformation of French businesses, particularly small and medium-sized enterprises (SMEs). It focuses on increasing the adoption of digital tools, improving digital skills, and supporting digital innovation.
  • Initiatives: The program includes financial support for digital projects, training programs, and the creation of digital hubs to foster collaboration and innovation.

National Broadband Plan (Plan France Très Haut Débit)

  • Objectives: Launched in 2013, this plan aims to provide high-speed internet access to all French households by 2022. It seeks to bridge the digital divide and ensure equitable access to digital services.
  • Initiatives: The plan involves significant investment in fiber optic networks, subsidies for rural broadband deployment, and collaboration with local governments and private sector partners.

Digital Education Strategy

  • Objectives: To integrate digital technologies into the French education system at all levels, from primary schools to universities. This strategy aims to enhance digital literacy, equip students with essential digital skills, and promote innovative teaching methods.
  • Initiatives: Includes the deployment of digital devices in classrooms, development of digital educational resources, and training programs for teachers to effectively use digital tools in education.

E-Government Strategy (Action Publique 2022)

  • Objectives: To modernize the French public administration by leveraging digital technologies to improve efficiency, transparency, and service delivery. The strategy focuses on providing citizens and businesses with easy access to public services online.
  • Initiatives: Key initiatives include the development of a single digital portal for all government services, the implementation of electronic identification systems, and the digitization of administrative processes.

Digital Inclusion Strategy

  • Objectives: To ensure that all citizens, including those in rural and underserved areas, have access to digital technologies and the skills needed to use them effectively. This strategy aims to bridge the digital divide and promote social inclusion.
  • Initiatives: The strategy includes the establishment of digital inclusion hubs, provision of digital training programs for vulnerable populations, and subsidies for low-income households to access digital devices and internet services.

National Strategy for Cloud Computing (Cloud First)

  • Objectives: To promote the adoption of cloud computing services in both the public and private sectors. This strategy aims to enhance data security, improve operational efficiency, and support digital transformation efforts.
  • Initiatives: Key initiatives include the development of a secure and sovereign cloud infrastructure, support for cloud-based innovation projects, and guidelines for public sector cloud adoption.
Cybersecurity

France has developed a robust cybersecurity framework to address the increasing threats in the digital world. The country’s approach encompasses a wide range of strategies, regulations, and initiatives designed to protect its national security, critical infrastructure, and citizens’ data.

Key Organizations

  1. ANSSI (Agence Nationale de la Sécurité des Systèmes d’Information)
    • Role: ANSSI is the national authority responsible for cybersecurity in France. It plays a central role in the development and implementation of national cybersecurity policies and provides guidance and support to both public and private sectors.
    • Initiatives: ANSSI oversees the protection of government networks, conducts audits and assessments of critical infrastructure, and promotes cybersecurity best practices across various industries​ (AI Watch)​.
  2. CLUSIF (Club de la Sécurité de l’Information Français)
    • Role: CLUSIF is a non-profit organization that brings together cybersecurity professionals to share knowledge and best practices. It plays a significant role in raising awareness about cybersecurity issues and promoting a culture of security within French organizations.
  3. CERT-FR (Centre gouvernemental de veille, d’alerte et de réponse aux attaques informatiques)
    • Role: CERT-FR is the national Computer Emergency Response Team. It is responsible for responding to cybersecurity incidents, issuing alerts and warnings about threats, and coordinating responses to cyberattacks.
    • Initiatives: CERT-FR operates under ANSSI, providing critical incident response services, threat intelligence, and cybersecurity advisories to mitigate risks and manage incidents effectively​.

Key Strategies and Policies

  1. National Cybersecurity Strategy
    • Objectives: To enhance the resilience of national infrastructure, protect critical information systems, and ensure the security of digital services. This strategy focuses on both defensive and offensive capabilities.
    • Initiatives: The strategy includes the development of a national cybersecurity certification framework, support for cybersecurity research and innovation, and strengthening international cooperation in cybersecurity efforts​.
  2. Cybersecurity Act (Loi de Programmation Militaire 2019-2025)
    • Objectives: Part of the broader military programming law, this act includes provisions for enhancing cybersecurity capabilities within the French armed forces and protecting critical military and civilian infrastructure.
    • Initiatives: The law mandates increased investment in cybersecurity technologies, the establishment of cyber defense units, and the development of a national cyber defense strategy.
  3. Cyber Campus
    • Objectives: Launched as a central hub for cybersecurity in France, the Cyber Campus aims to foster collaboration between government, industry, and academia. It serves as a center for innovation, training, and operational cooperation in cybersecurity.
    • Initiatives: The campus hosts various cybersecurity startups, research institutions, and public sector entities, providing a space for the development of new cybersecurity solutions and the sharing of best practices​.

International Cooperation

France actively participates in international cybersecurity efforts through collaboration with other countries, international organizations, and regional initiatives. This includes involvement in the European Union Agency for Cybersecurity (ENISA), NATO’s Cooperative Cyber Defence Centre of Excellence, and the Global Forum on Cyber Expertise.

AI strategies and policies

France is actively positioning itself as a global leader in artificial intelligence (AI) through strategic investments, robust policies, and international collaborations. The French government, academic institutions, and private sector are all contributing to the development and implementation of AI technologies.

National Strategy for Artificial Intelligence (AI)

Launched in 2018 and updated in 2021, the National AI Strategy aims to establish France as a leader in AI by focusing on research, ethics, and the application of AI across various sectors. The strategy was reinforced in 2021 with a second phase to increase the number of trained professionals and support sector-specific AI innovations.

  • Funding: The strategy is backed by a significant investment, initially €1.5 billion over 2018-2022, with an additional €2.22 billion allocated for 2021-2025. This includes public and private funding aimed at enhancing AI research, development, and deployment.

Key Institutions and Initiatives

  1. Inria (National Institute for Research in Computer Science and Automation)
    • Role: Inria is a leading institution in AI research and development in France, coordinating various AI projects and initiatives. It collaborates with other research institutions, industry partners, and international organizations.
    • Initiatives: Inria coordinates the 3IA Institutes (Interdisciplinary Institutes for Artificial Intelligence), which focus on advancing AI research and promoting interdisciplinary collaboration​.
  2. ANR (National Research Agency)
    • Role: ANR supports AI research through funding and grants, fostering innovation and technological advancement.
    • Initiatives: The agency funds collaborative AI research projects, including the trilateral French-Japanese-German research projects on AI​.
  3. AI for Humanity Initiative
    • Objectives: This initiative focuses on the ethical development and deployment of AI technologies. It emphasizes transparency, fairness, and the responsible use of AI.
    • Initiatives: Establishment of the Pilot National Digital Ethics Committee (CNPEN), which leads public discussions on AI ethics and governance.
  4. AI France Hub
    • Role: The AI France Hub serves as a central point for AI research, innovation, and collaboration. It brings together startups, research institutions, and industry players to foster AI development.
    • Initiatives: The hub hosts various events, workshops, and training programs to promote AI adoption and innovation​.