Retailers face escalating cyber threats as hackers increasingly target customer data, eroding trust and damaging long-term brand value.
Deloitte warns that data breaches and ransomware attacks are becoming more frequent and costly, with some retailers facing losses reaching hundreds of millions, alongside declining consumer confidence.
The expansion of AI-driven personalisation has intensified privacy concerns, as customers weigh convenience against data protection.
While many shoppers accept sharing personal information in exchange for value, confidence depends on clear safeguards, transparent data use and credible security practices across digital channels.
Deloitte argues that leading retailers integrate cybersecurity into their core business strategy, rather than treating it as a compliance obligation.
Priorities include protecting critical digital assets, modernising security operations and building cyber-aware cultures capable of responding to AI-enabled fraud, preserving customer trust and sustaining revenue growth.
Would you like to learn more aboutAI, tech and digital diplomacy? If so, ask our Diplo chatbot!
Vietnam’s 5G network now reaches approximately 59 percent of the population, slightly over one year after commercial services launched in October 2024.
Government data presented at Internet Day 2025 show that Vietnam ranks 10th globally for fixed broadband speed and 15th for mobile broadband, reflecting rapid improvements in national connectivity.
Officials described the Internet as a second living space for citizens, with nearly 80 million users spending an average of seven hours online each day for work, education and social interaction.
Authorities highlighted that expanded 5G coverage supports the development of a digital economy, e-government services and a more connected digital society.
Alongside infrastructure growth, policymakers stressed the need for stronger digital trust.
Vietnam is shifting towards clearer legal frameworks instead of reliance on voluntary self-regulation, while prioritising cybersecurity, data governance and protection against online fraud, deepfakes and AI-driven deception to sustain long-term digital transformation.
Would you like to learn more aboutAI, tech and digital diplomacy? If so, ask our Diplo chatbot!
Cybersecurity researchers are urging greater caution as Christmas approaches, warning that seasonal scams are multiplying rapidly. Check Point has recorded over 33,500 festive phishing emails and more than 10,000 deceptive social ads within two weeks.
AI tools are helping criminals craft convincing messages that mirror trusted brands and local languages. Attackers are also deploying fake e-commerce sites with AI chatbots, as well as deepfake audio and scripted calls to strengthen vishing attempts.
Smishing alerts imitating delivery firms are becoming more widespread, with recent months showing a marked rise in fraudulent parcel scams. Victims are often tricked into sharing payment details through links that imitate genuine logistics updates.
Experts say fake shops and giveaway scams remain persistent risks, frequently launched from accounts created within the past three months. Users are being advised to ignore unsolicited links, verify retailers and treat unexpected offers with scepticism.
Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!
The third UK-EU Cyber Dialogue was held in Brussels on 9 and 10 December 2025, bringing together senior officials under the UK-EU Trade and Cooperation Agreement to strengthen cooperation on cybersecurity and digital resilience.
The meeting was co-chaired by Andrew Whittaker from the UK Foreign, Commonwealth and Development Office and Irfan Hemani from the Department for Science, Innovation and Technology, alongside EU representatives from the European External Action Service and the European Commission.
Officials from Europol and ENISA also participated, reinforcing operational and regulatory coordination rather than fragmented policy approaches.
Discussions covered cyber legislation, deterrence strategies, countering cybercrime, incident response and cyber capacity development, with an emphasis on maintaining strong security standards while reducing unnecessary compliance burdens on industry.
Both sides confirmed that the next UK-EU Cyber Dialogue will take place in London in 2026.
Would you like to learn more aboutAI, tech and digital diplomacy? If so, ask our Diplo chatbot!
US credit reporting company 700Credit has confirmed a data breach affecting more than 5.6 million individuals after attackers exploited a compromised third-party API used to exchange consumer data with external integration partners.
An incident that originated from a supply chain failure after one partner was breached earlier in 2025 and failed to notify 700Credit.
The attackers launched a sustained, high-volume data extraction campaign starting on October 25, 2025, which operated for more than two weeks before access was shut down.
Around 20 percent of consumer records were accessed, exposing names, home addresses, dates of birth and Social Security numbers, while internal systems, payment platforms and login credentials were not compromised.
Despite the absence of financial system access, the exposed personal data significantly increases the risk of identity theft and sophisticated phishing attacks impersonating credit reporting services.
The breach has been reported to the Federal Trade Commission and the FBI, with regulators coordinating responses through industry bodies representing affected dealerships.
Individuals impacted by the incident are currently being notified and offered two years of free credit monitoring, complimentary credit reports and access to a dedicated support line.
Authorities have urged recipients to act promptly by monitoring their credit activity and taking protective measures to minimise the risk of fraud.
Would you like to learn more aboutAI, tech and digital diplomacy? If so, ask our Diplo chatbot!
SoundCloud has confirmed a recent security incident that temporarily affected platform availability and involved the limited exposure of user data. The company detected unauthorised activity on an ancillary service dashboard and acted immediately to contain the situation.
Third-party cybersecurity experts were engaged to investigate and support the response. The incident resulted in two brief denial-of-service attacks, temporarily disrupting web access.
Approximately 20% of users were affected; however, no sensitive data, such as passwords or financial details, were compromised. Only email addresses and publicly visible profile information were involved.
In response, SoundCloud has strengthened its systems, enhancing monitoring, reviewing identity and access controls, and auditing related systems. Some configuration updates have led to temporary VPN connectivity issues, which the company is working to resolve.
SoundCloud emphasises that user privacy remains a top priority and encourages vigilance against phishing. The platform will continue to provide updates and take steps to minimise the risk of future incidents.
Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!
Merriam-Webster has chosen ‘slop’ as its 2025 word of the year, reflecting the rise of low-quality digital content produced by AI. The term originally meant soft mud, but now describes absurd or fake online material.
Greg Barlow, Merriam-Webster’s president, said the word captures how AI-generated content has fascinated, annoyed and sometimes alarmed people. Tools like AI video generators can produce deepfakes and manipulated clips in seconds.
The spike in searches for ‘slop’ shows growing public awareness of poor-quality content and a desire for authenticity. People want real, genuine material rather than AI-driven junk content.
AI-generated slop includes everything from absurd videos to fake news and junky digital books. Merriam-Webster selects its word of the year by analysing search trends and cultural relevance.
Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!
Podcasts generated by AI are rapidly reshaping the audio industry, with automated shows flooding platforms such as Spotify, Apple Podcasts and YouTube.
Advances in voice cloning and speech synthesis have enabled the production to large volumes of content at minimal cost, allowing AI hosts to compete directly with human creators in an already crowded market.
Some established podcasters are experimenting cautiously, using cloned voices for translation, post-production edits or emergency replacements. Others have embraced full automation, launching synthetic personalities designed to deliver commentary, biographies and niche updates at speed.
Studios, such as Los Angeles-based Inception Point AI, have scaled the model to scale, producing hundreds of thousands of episodes by targeting micro-audiences and trending searches instead of premium advertising slots.
The rapid expansion is fuelling concern across the industry, where trust and human connection remain central to listener loyalty.
Researchers and networks warn that large-scale automation risks devaluing premium content, while creators and audiences question how far AI voices can replace authenticity without undermining the medium itself.
Would you like to learn more aboutAI, tech and digital diplomacy? If so, ask our Diplo chatbot!
Investors keen to buy TikTok’s US operations say they are left waiting as the sale is delayed again. ByteDance, TikTok’s Chinese owner, was required to sell or be blocked under a 2024 law.
US President Donald Trump seems set to extend the deadline for a fifth time. Billionaires, including Frank McCourt, Alexis Ohanian and Kevin O’Leary, are awaiting approval.
Investor McCourt confirmed his group has raised the necessary capital and is prepared to move forward once the sale is allowed. National security concerns remain the main reason for the ongoing delays.
Project Liberty, led by McCourt, plans to operate TikTok without Chinese technology, including the recommendation algorithm. The group has developed alternative systems to run the platform independently.
Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!
Models ranging from 600 million to 13 billion parameters (such as Pythia) were affected, highlighting the scale-independent nature of the weakness. A planted phrase such as ‘sudo’ caused output collapse, raising concerns about targeted disruption and the ease of manipulating widely trained systems.
Security specialists note that denial-of-service effects are worrying, yet deceptive outputs pose far greater risk. Prior studies already demonstrated that medical and safety-critical models can be destabilised by tiny quantities of misleading data, heightening the urgency for robust dataset controls.
Researchers warn that open ecosystems and scraped corpora make silent data poisoning increasingly feasible. Developers are urged to adopt stronger provenance checks and continuous auditing, as reliance on LLMs continues to expand for AI purposes across technical and everyday applications.
Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!