Online education

OpenAI launches GPT‑5.2 for professional knowledge work

OpenAI has introduced GPT‑5.2, its most advanced model series to date, designed to enhance professional knowledge work. Users report significant time savings, with daily reductions of 40-60 minutes and more than 10 hours per week for heavy users.

The new model excels at generating spreadsheets, presentations, and code, while also handling complex, multi-step projects with improved speed and accuracy.

Performance benchmarks show GPT‑5.2 surpasses industry professionals on GDPval tasks across 44 occupations, producing outputs over eleven times faster and at a fraction of the cost.

Coding abilities have also reached a new standard, encompassing debugging, refactoring, front-end UI work, and multi-language software engineering tasks, providing engineers with a more reliable daily assistant.

GPT‑5.2 Thinking improves long-context reasoning, vision, and tool-calling capabilities. It accurately interprets long documents, charts, and graphical interfaces while coordinating multi-agent workflows.

The model also demonstrates enhanced factual accuracy and fewer hallucinations, making it more dependable for research, analysis, and decision-making.

The rollout includes ChatGPT Instant, Thinking, and Pro plans, as well as API access for developers. Early tests show GPT‑5.2 accelerates research, solves complex problems, and improves professional workflows, setting a new benchmark for real-world AI tasks.

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Reddit challenges Australia’s teen social media ban

The US social media company, Reddit, has launched legal action in Australia as the country enforces the world’s first mandatory minimum age for social media access.

Reddit argues that banning users under 16 prevents younger Australians from taking part in political debate, instead of empowering them to learn how to navigate public discussion.

Lawyers representing the company argue that the rule undermines the implied freedom of political communication and could restrict future voters from understanding the issues that will shape national elections.

Australia’s ban took effect on December 10 and requires major platforms to block underage users or face penalties that can reach nearly 50 million Australian dollars.

Companies are relying on age inference and age estimation technologies to meet the obligation, although many have warned that the policy raises privacy concerns in addition to limiting online expression.

The government maintains that the law is designed to reduce harm for younger users and has confirmed that the list of prohibited platforms may expand as new safety issues emerge.

Reddit’s filing names the Commonwealth of Australia and Communications Minister Anika Wells. The minister’s office says the government intends to defend the law and will prioritise the protection of young Australians, rather than allowing open access to high-risk platforms.

The platform’s challenge follows another case brought by an internet rights group that claims the legislation represents an unfair restriction on free speech.

A separate list identifies services that remain open for younger users, such as Roblox, Pinterest and YouTube Kids. At the same time, platforms including Instagram, TikTok, Snapchat, Reddit and X are blocked for those under sixteen.

The case is expected to shape future digital access rights in Australia, as online communities become increasingly central to political education and civic engagement among emerging voters.

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EU survey shows strong public backing for digital literacy in schools

A new Eurobarometer survey finds that Europeans want digital skills to hold the same status in schools as reading, mathematics and science.

Citizens view digital competence as essential for learning, future employment and informed participation in public life.

Nine in ten respondents believe that schools should guide pupils on how to handle the harmful effects of digital technologies on their mental health and well-being, rather than treating such issues as secondary concerns.

Most Europeans also support a more structured approach to online information. Eight in ten say digital literacy helps them avoid misinformation, while nearly nine in ten want teachers to be fully prepared to show students how to recognise false content.

A majority continues to favour restrictions on smartphones in schools, yet an even larger share supports the use of digital tools specifically designed for learning.

More than half find that AI brings both opportunities and risks for classrooms, which they believe should be examined in greater depth.

Almost half want the EU to shape standards for the use of educational technologies, including rules on AI and data protection.

The findings will inform the European Commission’s 2030 Roadmap on digital education and skills, scheduled for release next year as part of the Union of Skills initiative.

A survey carried out across all member states reflects a growing expectation that digital education should become a central pillar of Europe’s teaching systems, rather than an optional enhancement.

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AI teachers and deepfakes tested to ease UK teacher shortages

Amid a worsening recruitment and retention crisis in UK education, some schools are trialling AI-based teaching solutions, including remote teachers delivered via video links and even proposals for deepfake avatars to give lessons.

These pilots are part of efforts to maintain educational provision where qualified staff are scarce, with proponents arguing that technology can help reduce teacher workload and address gaps in core subjects, such as mathematics.

However, many teachers and unions remain sceptical or critical. Some educators argue that remote or AI-led instruction cannot replace the human presence, interpersonal support and contextual knowledge provided by in-room teachers.

Union activity and petitions opposing virtual teaching arrangements reflect broader concerns about the implications for job security, education quality and the potential de-professionalisation of teaching.

The BBC’s reporting highlighted specific examples, such as a Lancashire secondary school bringing in a remote maths teacher based hundreds of miles away, a move that sparked debate among local teachers who emphasise the irreplaceable role of in-person interaction in effective teaching.

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DeVry improves student support with AI

In the US, DeVry University has upgraded its student support system by deploying Salesforce Agentforce 360, aiming to offer faster and more personalised assistance to its 32,000 learners.

The new AI agents provide round-the-clock support for DeVryPro, the university’s online learning programme, ensuring students receive timely guidance.

The platform also simplifies course enrolment through a self-service website, allowing learners to manage enrolment and payments efficiently. Real-time guidance replaces the previous chatbot, helping students access course information and support outside regular hours.

With Data 360 integrating information from multiple systems, DeVry can deliver personalised recommendations while automating time-consuming tasks such as weekly onboarding.

Advisors can now focus on building stronger connections with students and supporting the development of workforce skills.

University leaders emphasise that these advancements reflect a commitment to preparing learners for an AI-driven workforce, combining innovative technology with personalised academic experiences. The initiative positions DeVry as a leader in integrating AI into higher education.

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Adobe brings its leading creative tools straight into ChatGPT

Yesterday, Adobe opened a new chapter for digital creativity by introducing Photoshop, Adobe Express and Adobe Acrobat inside ChatGPT.

The integration gives 800 million weekly users direct access to trusted creative and productivity tools through a conversational interface. Adobe aims to make creative work easier for newcomers by linking its technology to simple written instructions.

Photoshop inside ChatGPT offers selective edits, tone adjustments and creative effects, while Adobe Express brings quick design templates and animation features to people who want polished content without switching between applications.

Acrobat adds powerful document controls, allowing users to organise, edit or redact PDFs inside the chat. Each action blends conversation with Adobe’s familiar toolsets, giving users either simple text-driven commands or fine control through intuitive sliders.

The launch reflects Adobe’s broader investment in agentic AI and its Model Context Protocol. Earlier releases such as Acrobat Studio and AI Assistants for Photoshop and Adobe Express signalled Adobe’s ambition to expand conversational creative experiences.

Adobe also plans to extend an upcoming Firefly AI Assistant across multiple apps to support faster movement from an idea to a finished design.

All three apps are now available to ChatGPT users on desktop, web and iOS, with Android support expanding soon. Adobe positions the integration as an entry point for new audiences who may later move into the full desktop versions for deeper control.

The company expects the partnership to widen access to creative expression by letting anyone edit images, produce designs or transform documents simply by describing what they want to achieve.

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Three in ten US teens now use AI chatbots every day, survey finds

According to new data from the Pew Research Center, roughly 64% of US teens (aged 13–17) say they have used an AI chatbot; about three in ten (≈ 30%) report daily use. Among those teens, the leading chatbot is ChatGPT (used by 59%), followed by Gemini (23%) and Meta AI (20%).

The widespread adoption raises growing safety and welfare concerns. As teenagers increasingly rely on AI for information, companionship or emotional support, critics point to potential risks, including exposure to biased content, misinformation, or emotionally manipulative interactions, particularly among vulnerable youth.

Legal action has already followed, with families of at least two minors suing AI-developer companies after alleged harmful advice from chatbots.

Demographic patterns reveal that Black and Hispanic teens report higher daily usage rates (around 33-35%) compared to their White peers (≈ 22%). Daily use is also more common among older teens (15–17) than younger ones.

For policymakers and digital governance stakeholders, the findings add urgency to calls for AI-specific safeguarding frameworks, especially where young people are concerned. As AI tools become embedded in adolescent life, ensuring transparency, responsible design, and robust oversight will be critical to preventing unintended harms.

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Australian families receive eSafety support as the social media age limit takes effect

Australia has introduced a minimum age requirement of 16 for social media accounts during the week, marking a significant shift in its online safety framework.

The eSafety Commissioner has begun monitoring compliance, offering a protective buffer for young people as they develop digital skills and resilience. Platforms now face stricter oversight, with potential penalties for systemic breaches, and age assurance requirements for both new and current users.

Authorities stress that the new age rule forms part of a broader effort aimed at promoting safer online environments, rather than relying on isolated interventions. Australia’s online safety programmes continue to combine regulation, education and industry engagement.

Families and educators are encouraged to utilise the resources on the eSafety website, which now features information hubs that explain the changes, how age assurance works, and what young people can expect during the transition.

Regional and rural communities in Australia are receiving targeted support, acknowledging that the change may affect them more sharply due to limited local services and higher reliance on online platforms.

Tailored guidance, conversation prompts, and step-by-step materials have been produced in partnership with national mental health organisations.

Young people are reminded that they retain access to group messaging tools, gaming services and video conferencing apps while they await eligibility for full social media accounts.

eSafety officials underline that the new limit introduces a delay rather than a ban. The aim is to reduce exposure to persuasive design and potential harm while encouraging stronger digital literacy, emotional resilience and critical thinking.

Ongoing webinars and on-demand sessions provide additional support as the enforcement phase progresses.

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Global network strengthens AI measurement and evaluation

Leaders around the world have committed to strengthening the scientific measurement and evaluation of AI following a recent meeting in San Diego.

Representatives from major economies agreed to intensify collaboration under the newly renamed International Network for Advanced AI Measurement, Evaluation and Science.

The UK has assumed the role of Network Coordinator, guiding efforts to create rigorous, globally recognised methods for assessing advanced AI systems.

A network that includes Australia, Canada, the EU, France, Japan, Kenya, the Republic of Korea, Singapore, the UK and the US, promoting shared understanding and consistent evaluation practices.

Since its formation in November 2024, the Network has fostered knowledge exchange to align countries on AI measurement and evaluation best practices. Boosting public trust in AI remains central, unlocking innovations, new jobs, and opportunities for businesses and innovators to expand.

The recent San Diego discussions coincided with NeurIPS, allowing government, academic and industry stakeholders to collaborate more deeply.

AI Minister Kanishka Narayan highlighted the importance of trust as a foundation for progress, while Adam Beaumont, Interim Director of the AI Security Institute, stressed the need for global approaches to testing advanced AI.

The Network aims to provide practical and rigorous evaluation tools to ensure the safe development and deployment of AI worldwide.

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OpenAI launches training courses for workers and teachers

OpenAI has unveiled two training courses designed to prepare workers and educators for careers shaped by AI. The new AI Foundations course is delivered directly inside ChatGPT, enabling learners to practise tasks, receive guidance, and earn a credential that signals job-ready skills.

Employers, including Walmart, John Deere, Lowe’s, BCG and Accenture, are among the early adopters. Public-sector partners in the US are also joining pilots, while universities such as Arizona State and the California State system are testing certification pathways for students.

A second course, ChatGPT Foundations for Teachers, is available on Coursera and is designed for K-12 educators. It introduces core concepts, classroom applications and administrative uses, reflecting growing teacher reliance on AI tools.

OpenAI states that demand for AI skills is increasing rapidly, with workers trained in the field earning significantly higher salaries. The company frames the initiative as a key step toward its upcoming jobs platform.

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