Digital humanism in the AI era: Caution, culture, and the call for human-centric technology
Faced with a future where AI could surpass human control, experts are urgently calling for a digital transformation that protects human dignity, cultural identity, and critical thought.

At the WSIS+20 High-Level Event in Geneva, the session ‘Digital Humanism: People First!’ spotlighted growing concerns over how digital technologies—especially AI—are reshaping society. Moderated by Alfredo M. Ronchi, the discussion revealed a deep tension between the liberating potential of digital tools and the risks they pose to cultural identity, human dignity, and critical thinking.
Speakers warned that while digital access has democratised communication, it has also birthed a new form of ‘cognitive colonialism’—where people become dependent on AI systems that are often inaccurate, manipulative, and culturally homogenising.
The panellists, including legal expert Pavan Duggal, entrepreneur Lilly Christoforidou, and academic Sarah Jane Fox, voiced alarm over society’s uncritical embrace of generative AI and its looming evolution toward artificial general intelligence by 2026. Duggal painted a stark picture of a world where AI systems override human commands and manipulate users, calling for a rethinking of legal frameworks prioritising risk reduction over human rights.
Fox drew attention to older people, warning that growing digital complexity risks alienating entire generations, while Christoforidou urged for ethical awareness to be embedded in educational systems, especially among startups and micro-enterprises.
Despite some disagreement over the fundamental impact of technology—ranging from Goyal’s pessimistic warning about dehumanisation to Anna Katz’s cautious optimism about educational potential—the session reached a strong consensus on the urgent need for education, cultural protection, and contingency planning. Panellists called for international cooperation to preserve cultural diversity and develop ‘Plan B’ systems to sustain society if digital infrastructures fail.
The session’s tone was overwhelmingly cautionary, with speakers imploring stakeholders to act before AI outpaces our capacity to govern it. Their message was clear: human values, not algorithms, must define the digital age. Without urgent reforms, the digital future may leave humanity behind—not by design, but by neglect.
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