Protecting the vulnerable online: Global lawmakers push for new digital safety standards

At the 2025 Internet Governance Forum in Lillestrøm, Norway, a parliamentary session titled ‘Click with Care: Protecting Vulnerable Groups Online’ gathered lawmakers, regulators, and digital rights experts from around the world to confront the urgent issue of online harm targeting marginalised communities. Speakers from Uganda, the Philippines, Malaysia, Pakistan, the Netherlands, Portugal, and Kenya shared insights on how current laws often fall short, especially in the Global South where women, children, and LGBTQ+ groups face disproportionate digital threats.

Research presented showed alarming trends—one in three African women experience online abuse, often with no support or recourse, and platforms’ moderation systems are frequently inadequate, slow, or biassed in favor of users from the Global North.

The session exposed critical gaps in enforcement and accountability, particularly regarding large platforms like Meta and Google, which frequently resist compliance with national regulations. Malaysian Deputy Minister Teo Nie Ching and others emphasised that individual countries struggle to hold tech giants accountable, leading to calls for stronger regional blocs and international cooperation.

Meanwhile, Philippine lawmaker Raoul Manuel highlighted legislative progress, including extraterritorial jurisdiction for child exploitation and expanded definitions of online violence, though enforcement remains patchy. In Pakistan, Nighat Dad raised the alarm over AI-generated deepfakes and the burden placed on victims to monitor and report their own abuse.

Panellists also stressed that simply taking down harmful content isn’t enough. They called for systemic platform reform, including greater algorithm transparency, meaningful reporting tools, and design changes that prevent harm before it occurs.

Behavioural economist Sandra Maximiano introduced the concept of ‘nudging’ safer user behavior through design interventions that account for human cognitive biases—approaches that could complement legal strategies by embedding protection into the architecture of online spaces.

Why does it matter?

A powerful takeaway from the session was the consensus that online safety must be treated as both a technological and human challenge. Participants agreed that coordinated global responses, inclusive policymaking, and engagement with community structures are essential to making the internet a safer place—particularly for those who need protection the most.

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World gathers in Norway to shape digital future

The Internet Governance Forum (IGF) 2025 opened in Lillestrøm, Norway, marking its 20th anniversary and coinciding with the World Summit on the Information Society Plus 20 (WSIS+20) review.

UN Secretary-General António Guterres, in a video message, underscored that digital cooperation has shifted from aspiration to necessity. He highlighted global challenges such as the digital divide, online hate speech, and concentrated tech power, calling for immediate action to ensure a more equitable digital future.

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Norwegian leaders, including Prime Minister Jonas Gahr Støre and Digitisation Minister Karianne Tung, reaffirmed their country’s commitment to democratic digital governance and human rights, echoing broader forum themes of openness, transparency, and multilateral cooperation. They emphasised the importance of protecting the internet as a public good in an era marked by fragmentation, misinformation, and increasing geopolitical tension.

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The ceremony brought together diverse voices—from small island states and the EU to civil society and the private sector. Mauritius’ President Dharambeer Gokhool advocated for a citizen-centered digital transformation, while European Commission Vice President Henna Virkkunen introduced a new EU international digital strategy rooted in human rights and sustainability.

Actor and digital rights activist Joseph Gordon-Levitt cautioned against unregulated AI development, arguing for governance frameworks that protect human agency and economic fairness.

Why does it matter?

Echoing across speeches was a shared call to action: to strengthen the multistakeholder model of internet governance, bridge the still-massive digital divide, and develop ethical, inclusive digital policies. As stakeholders prepare to delve into deeper dialogues during the forum, the opening ceremony made clear that the next chapter of digital governance must be collaborative, human-centered, and urgently enacted.

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Small states, big ambitions: How startups and nations are shaping the future of AI

At the Internet Governance Forum 2025 in Lillestrøm, Norway, a dynamic discussion unfolded on how small states and startups can influence the global AI landscape. The session, hosted by Norway, challenged the notion that only tech giants can shape AI’s future. Instead, it presented a compelling vision of innovation rooted in agility, trust, contextual expertise, and collaborative governance.

Norway’s Digitalisation Minister, Karianne Tung, outlined her country’s ambition to become the world’s most digitalised nation by 2030, citing initiatives like the Olivia supercomputer and open-access language models tailored to Norwegian society. Startups such as Cognite showcased how domain-specific data—particularly in energy and industry—can give smaller players a strategic edge.

Meanwhile, Professor Ole-Christopher Granmo introduced the Tsetlin Machine, an energy-efficient, transparent alternative to traditional deep learning, aligning AI development with environmental sustainability and ethical responsibility. Globally, voices like Rwanda’s Esther Kunda and Brookings Fellow Chinasa T. Okolo emphasised the power of contextual innovation, data sovereignty, and peer collaboration.

They argued that small nations can excel not by replicating the paths of AI superpowers, but by building inclusive, locally-relevant models and regulatory frameworks. Big tech representatives from Microsoft and Meta echoed the importance of open infrastructure, sovereign cloud services, and responsible partnerships, stressing that the future of AI must be co-created across sectors and scales.

The session concluded on a hopeful note: small players need not merely adapt to AI’s trajectory—they can actively shape it. By leveraging unique national strengths, fostering multistakeholder collaboration, and prioritising inclusive, ethical, and sustainable design, small nations and startups are positioned to become strategic leaders in the AI era.

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Rethinking AI in journalism with global cooperation

At the Internet Governance Forum 2025 in Lillestrøm, Norway, a vibrant multistakeholder session spotlighted the ethical dilemmas of AI in journalism and digital content. The event was hosted by R&W Media and introduced the Haarlem Declaration, a global initiative to promote responsible AI practices in digital media.

Central to the discussion was unveiling an ‘ethical AI checklist,’ designed to help organisations uphold human rights, transparency, and environmental responsibility while navigating AI’s expanding role in content creation. Speakers emphasised a people-centred approach to AI, advocating for tools that support rather than replace human decision-making.

Ernst Noorman, the Dutch Ambassador for Cyber Affairs, called for AI policies rooted in international human rights law, highlighting Europe’s Digital Services and AI Acts as potential models. Meanwhile, grassroots organisations from the Global South shared real-world challenges, including algorithmic bias, language exclusions, and environmental impacts.

Taysir Mathlouthi of Hamleh detailed efforts to build localised AI models in Arabic and Hebrew, while Nepal’s Yuva organisation, represented by Sanskriti Panday, explained how small NGOs balance ethical use of generative tools like ChatGPT with limited resources. The Global Forum for Media Development’s Laura Becana Ball introduced the Journalism Cloud Alliance, a collective aimed at making AI tools more accessible and affordable for newsrooms.

Despite enthusiasm, participants acknowledged hurdles such as checklist fatigue, lack of capacity, and the need for AI literacy training. Still, there was a shared sense of urgency and optimism, with the consensus that ethical frameworks must be embedded from the outset of AI development and not bolted on as an afterthought.

In closing, organisers invited civil society and media groups to endorse the Harlem Declaration and co-create practical tools for ethical AI governance. While challenges remain, the forum set a clear agenda: ethical AI in media must be inclusive, accountable, and co-designed by those most affected by its implementation.

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Cybersecurity vs freedom of expression: IGF 2025 panel calls for balanced, human-centred digital governance

At the 2025 Internet Governance Forum in Lillestrøm, Norway, experts from government, civil society, and the tech industry convened to discuss one of the thorniest challenges of the digital age: how to secure cyberspace without compromising freedom of expression and fundamental human rights. The session, moderated by terrorism survivor and activist Bjørn Ihler, revealed a shared urgency across sectors to move beyond binary thinking and craft nuanced, people-centred approaches to online safety.

Paul Ash, head of the Christchurch Call Foundation, warned against framing regulation and inaction as the only options, urging legislators to build human rights safeguards directly into cybersecurity laws. Echoing him, Mallory Knodel of the Global Encryption Coalition stressed the foundational role of end-to-end encryption, calling it a necessary boundary-setting tool in an era where digital surveillance and content manipulation pose systemic risks. She warned that weakening encryption compromises privacy and invites broader security threats.

Representing the tech industry, Meta’s Cagatay Pekyrour underscored the complexity of moderating content across jurisdictions with over 120 speech-restricting laws. He called for more precise legal definitions, robust procedural safeguards, and a shift toward ‘system-based’ regulatory frameworks that assess platforms’ processes rather than micromanage content.

Meanwhile, Romanian regulator and former MP Pavel Popescu detailed his country’s recent struggles with election-related disinformation and cybercrime, arguing that social media companies must shoulder more responsibility, particularly in responding swiftly to systemic threats like AI-driven scams and coordinated influence operations.

While perspectives diverged on enforcement and regulation, all participants agreed that lasting digital governance requires sustained multistakeholder collaboration grounded in transparency, technical expertise, and respect for human rights. As the digital landscape evolves rapidly under the influence of AI and new forms of online harm, this session underscored that no single entity or policy can succeed alone, and that the stakes for security and democracy have never been higher.

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Civil society pushes for digital rights and justice in WSIS+20 review at IGF 2025

At a packed session during Day 0 of the Internet Governance Forum 2025 in Lillestrøm, Norway, civil society leaders gathered to strategise how the upcoming WSIS+20 review can deliver on the promise of digital rights and justice. Organised by the Global Digital Justice Forum and the Global Digital Rights Coalition for WSIS, the brainstorming session brought together voices from across the globe to assess the ‘elements paper’ recently issued by review co-facilitators from Albania and Kenya.

Anna Oosterlinck of ARTICLE 19 opened the session by noting significant gaps in the current draft, especially in its treatment of human rights and multistakeholder governance.

Ellie McDonald of Global Partners Digital, speaking on behalf of the Global Digital Rights Coalition, presented the group’s three strategic pillars: anchoring digital policy in international human rights law, reinforcing multistakeholder governance based on São Paulo guidance, and strengthening WSIS institutions like the Internet Governance Forum. She warned that current policy language risks drifting away from established human rights commitments and fails to propose concrete steps for institutional resilience.

Nandini Chami of the Global Digital Justice Forum outlined their campaign’s broader structural agenda, including a call for an integrated human rights framework fit for the digital age, safeguarding the internet as a global commons, ensuring sustainable digital transitions, and creating a fair international digital economy that combats digital colonialism. She stressed the importance of expanding rights protections to include people affected by AI and data practices, even those not directly online.

Zach Lampell from the International Centre for Not-for-Profit Law closed the session with a stark reminder: those who control internet infrastructure hold immense power over how digital rights are exercised. He and others urged participants to provide feedback by 15 July through an open consultation process, emphasising the need for strong, unified civil society input. The organising coalitions committed to publishing a summary paper to advance advocacy ahead of the final WSIS+20 outcome document.

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Grassroots internet governance faces crossroads at IGF 2025

At the Internet Governance Forum 2025 in Lillestrøm, Norway, the IGF Support Association convened a critical session addressing the long-term sustainability of National and Regional Internet Initiatives (NRIs). With over 170 NRIs worldwide playing a key role in connecting local voices to global internet policy, participants discussed how a potential renewal of the IGF’s UN mandate might influence their operations.

While many, including internet pioneer Vint Cerf, welcomed the idea of institutional stability through UN backing, most agreed it wouldn’t automatically resolve the chronic funding and legitimacy challenges NRIs face on the ground. A recurring concern was the disconnect between expectations and resources.

After nearly two decades, most NRIs still operate on volunteer labour despite being expected to deliver professional-level outcomes. Sandra Hoferichter of EuroDIG warned that this grassroots model is reaching a breaking point, echoing others who called for more stable secretariats and professional staffing.

Joyce Chen and Fiona Asonga emphasised the importance of formalising multistakeholder teams to prevent initiatives from collapsing when key individuals depart. Funding strategies were a central theme, with diverse models discussed—from partnerships with ccTLD managers and technical communities to modest support from national governments.

Yet securing sustainable private sector investment remains difficult, partly because the IGF’s non-decisional format makes it a harder sell to business. Several speakers stressed the need to articulate clear value propositions, especially for big tech companies that benefit from an open and stable internet but often contribute little to maintaining its governance structures.

The session closed with a consensus that real sustainability demands more than money: NRIs need legitimacy, inclusivity, and a deeper integration with national policymaking. Proposals ranged from establishing parliamentary tracks to expanding sub-national IGFs, all with the aim of grounding internet governance in local realities while keeping it globally connected.

Why does it matter?

Despite unresolved questions, the mood remained constructive, with calls to continue the conversation and co-develop innovative models for the next chapter of grassroots digital governance.

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Global digital dialogue opens at IGF 2025 in Norway

The 2025 Internet Governance Forum (IGF) commenced in Lillestrøm, Norway, with a warm welcome from Chengetai Masango, Head of the UN IGF Secretariat. Marking the sixth year of its parliamentary track, the event gathered legislators from across the globe, including nations such as Nepal, Lithuania, Spain, Zimbabwe, and Uruguay.

Masango highlighted the growing momentum of parliamentary engagement in global digital governance and emphasised Norway’s deep-rooted value of freedom of expression as a guiding principle for shaping responsible digital futures. In his remarks, Masango praised the unique role of parliamentarians in bridging local realities with global digital policy discussions, underlining the importance of balancing human rights with digital security.

He encouraged continued collaboration, learning, and building upon the IGF’s past efforts, primarily through local leadership and national implementation of ideas born from multistakeholder dialogue. Masango concluded by urging participants to engage in meaningful exchanges and form new partnerships, stressing that their contributions matter far beyond the forum itself.

Andy Richardson from the IGF Secretariat reiterated these themes, noting how parliamentary involvement underscores the urgency and weight of digital policy issues in the legislative realm. He drew attention to the critical intersection of AI and democracy, referencing recent resolutions and efforts to track parliamentary actions worldwide. With over 37 national reports on AI-related legislation already compiled, Richardson stressed the IGF’s ongoing commitment to staying updated and learning from legislators’ diverse experiences.

The opening session closed with an invitation to continue discussions in the day’s first panel, titled ‘Digital Deceit: The Societal Impact of Online Misinformation and Disinformation.’ Simultaneous translations were made available, highlighting the IGF’s inclusive and multilingual approach as it moved into a day of rich, cross-cultural policy conversations.

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Spyware accountability demands Global South leadership at IGF 2025

At the Internet Governance Forum 2025 in Lillestrøm, Norway, a powerful roundtable titled ‘Spyware Accountability in the Global South’ brought together experts, activists, and policymakers to confront the growing threat of surveillance technologies in the world’s most vulnerable regions. Moderated by Nighat Dad of Pakistan’s Digital Rights Foundation, the session featured diverse perspectives from Mexico, India, Lebanon, the UK, and the private sector, each underscoring how spyware like Pegasus has been weaponised to target journalists, human rights defenders, and civil society actors across Latin America, South Asia, and the Middle East.

Ana Gaitán of R3D Mexico revealed how Mexican military forces routinely deploy spyware to obstruct investigations into abuses like the Ayotzinapa case. Apar Gupta from India’s Internet Freedom Foundation warned of the enduring legacy of colonial surveillance laws enabling secret spyware use. At the same time, Mohamad Najem of Lebanon’s SMEX explained how post-Arab Spring authoritarianism has fueled a booming domestic and export market for surveillance tools in the Gulf region. All three pointed to the urgent need for legal reform and international support, noting the failure of courts and institutions to provide effective remedies.

Representing regulatory efforts, Elizabeth Davies of the UK Foreign Commonwealth and Development Office outlined the Pall Mall Process, a UK-France initiative to create international norms for commercial cyber intrusion tools. Former UN Special Rapporteur David Kaye emphasised that such frameworks must go beyond soft law, calling for export controls, domestic legal safeguards, and litigation to ensure enforcement.

Rima Amin of Meta added a private sector lens, highlighting Meta’s litigation against NSO Group and pledging to reinvest any damages into supporting surveillance victims. Despite emerging international efforts, the panel agreed that meaningful spyware accountability will remain elusive without centring Global South voices, expanding technical and legal capacity, and bridging the North-South knowledge gap.

With spyware abuse expanding faster than regulation, the call from Lillestrøm was clear: democratic protections and digital rights must not be a privilege of geography.

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WGIG reunion sparks calls for reform at IGF 2025 in Norway

At the Internet Governance Forum (IGF) 2025 in Lillestrøm, Norway, a reunion of the original Working Group on Internet Governance (WGIG) marked a significant reflection and reckoning moment for global digital governance. Commemorating the 20th anniversary of WGIG’s formation, the session brought together pioneers of the multistakeholder model that reshaped internet policy discussions during the World Summit on the Information Society (WSIS).

Moderated by Markus Kummer and organised by William J. Drake, the panel featured original WGIG members, including Ayesha Hassan, Raul Echeberria, Wolfgang Kleinwächter, Avri Doria, Juan Fernandez, and Jovan Kurbalija, with remote contributions from Alejandro Pisanty, Carlos Afonso, Vittorio Bertola, Baher Esmat, and others. While celebrating their achievements, speakers did not shy away from blunt assessments of the IGF’s present state and future direction.

Speakers universally praised WGIG’s groundbreaking work in legitimising multi-stakeholderism within the UN system. The group’s broad, inclusive definition of internet governance—encompassing technical infrastructure and social and economic policies—was credited for transforming how global internet issues are addressed.

Participants emphasised the group’s unique working methodology, prioritising transparency, pluralism, and consensus-building without erasing legitimate disagreements. Many argue that these practices remain instructive amid today’s fragmented digital governance landscape.

However, as the conversation shifted from legacy to present-day performance, participants voiced deep concerns about the IGF’s limitations. Despite successes in capacity-building and agenda-setting, the forum was criticised for its failure to tackle controversial issues like surveillance, monopolies, and platform accountability.

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Jovan Kurbalija, Executive Director of Diplo

Speakers such as Vittorio Bertola and Avri Doria lamented its increasingly top-down character. At the same time, Nandini Chami and Ariette Esterhuizen raised questions about the IGF’s relevance and inclusiveness in the face of growing power imbalances. Some, including Bertrand de la Chapelle and Jovan Kurbalija, proposed bold reforms, including establishing a new working group to address the interlinked challenges of AI, data governance, and digital justice.

The session closed on a forward-looking note, urging the IGF community to recapture WGIG’s original spirit of collaborative innovation. As emerging technologies raise the stakes for global cooperation, participants agreed that internet governance must evolve—not only to reflect new realities but to stay true to the inclusive, democratic ideals that defined its founding two decades ago.

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