UN AI dialogue urges human rights to become the foundation of AI governance

Human rights must move from the margins to the centre of AI governance if societies are to harness AI without undermining democracy, equality and public trust, speakers argued during the fourth thematic discussion of the UN Global Dialogue on AI Governance.

Bringing together governments, UN agencies, civil society, academia and industry, the session examined how AI systems can better respect human rights through stronger transparency, accountability and human oversight. Participants agreed that AI governance should be grounded in international human rights law throughout the entire AI lifecycle, from design and development to deployment and oversight.

AI deserves the same safeguards as medicines

UN High Commissioner for Human Rights Volker Türk opened the discussion by comparing AI regulation to the approval process for new medicines. Drugs undergo years of testing before reaching patients, he noted, yet AI systems are being deployed at unprecedented speed despite already contributing to mass surveillance, online disinformation, discrimination and growing risks to children.

Türk rejected the notion that regulation inevitably slows innovation, arguing instead that robust safeguards enable societies to trust new technologies. International human rights law, he said, already provides a binding framework for addressing issues such as privacy, equality, non-discrimination and access to justice, and should guide AI governance rather than being treated as an afterthought.

He also stressed that human oversight must be meaningful rather than symbolic, with clearly identified individuals empowered to intervene or halt AI systems when necessary. Summarising his vision for responsible innovation, Türk contrasted the technology industry’s pursuit of ‘bigger, faster, better’ with what he described as a more appropriate goal: ‘smarter, kinder, wiser.’

Women and children bear disproportionate AI risks

The first panel focused on how AI is amplifying existing inequalities, particularly for women, children and other vulnerable groups.

UN Women Executive Director Sima Bahous presented evidence showing that 44% of assessed AI systems exhibit gender bias, while up to 99% of online sexual deepfakes target women. She also noted that women remain significantly underrepresented in AI development, with only a minority of national AI strategies explicitly addressing gender equality.

Bahous argued that governments remain the primary duty bearers under international human rights law and called for mandatory human rights impact assessments before and after AI deployment, alongside the meaningful participation of women, indigenous communities, disability advocates and civil society in AI governance.

Sonia Livingstone, a member of the Independent International Scientific Panel on AI, highlighted growing evidence that AI-generated child sexual abuse material is increasing rapidly and warned that many AI companion systems currently fail basic child safety standards. Rather than excluding young people from digital technologies, she argued, policymakers should ensure that children’s rights to participation, education and expression remain protected while embedding safeguards into AI systems from the outset.

Agentic AI raises new accountability challenges

Speakers also warned that increasingly autonomous AI systems are exposing significant legal and governance gaps.

Morocco’s Minister Delegate Amal El Fallah Seghrouchni described agentic AI as one of the most important governance challenges of the coming decade. As AI systems increasingly rely on networks of autonomous agents making decisions without direct human instruction, identifying responsibility when something goes wrong becomes considerably more difficult.

She proposed several practical measures, including documenting the actions of AI agents throughout decision-making processes, ensuring that a clearly identifiable human remains responsible for AI-enabled public services, and guaranteeing timely avenues for redress when individuals are harmed.

Samuel Arias Arzeno, Judge of the Supreme Court of the Dominican Republic, similarly argued that governance only becomes meaningful when someone believes an AI system has violated their rights and seeks justice. Courts, he said, must remain central institutions for ensuring that AI-assisted decisions remain subject to human accountability.

Rights protections should not depend on geography

A recurring concern throughout the discussion was that meaningful human rights protections are often applied unevenly across different regions.

Digital Rights Foundation founder Nighat Dad argued that robust human rights due diligence is largely conducted only where legislation requires it, particularly in Europe, while identical AI systems may be deployed elsewhere without comparable safeguards. She described this as a structural choice rather than a capacity gap, creating what she called a ‘two-tier’ human rights regime.

Dad called for mandatory gender and child rights impact assessments before deployment, consistent due diligence obligations across all markets where AI systems operate, and repeated assessments whenever AI capabilities change significantly.

Alvitta Ottley, also a member of the Independent Scientific Panel on AI, highlighted what she described as an ‘evaluation mismatch’. Current AI assessments often measure technical performance such as speed and accuracy, she explained, while policymakers and societies are instead asking whether AI protects human rights, strengthens accountability and improves people’s lives. Closing this evidence gap will require interdisciplinary research and much stronger evaluation of AI’s long-term societal impacts.

UN Assistant Secretary-General for Youth Affairs Felipe Paullier added that young people remain among AI’s most active users and innovators, yet rarely participate in decisions shaping the technology’s future. He urged governments to create meaningful opportunities for youth participation within national AI governance frameworks.

Global South voices call for more inclusive governance

Audience interventions reinforced the need for AI governance that is genuinely inclusive rather than shaped primarily by a handful of countries and companies.

Brazil highlighted its Digital Statute for Children and Adolescents, which requires child protection measures to be incorporated from the design stage and restricts platform features that encourage excessive use. Poland pointed to the Council of Europe Framework Convention on AI as an important legally binding instrument placing AI within the broader framework of human rights, democracy and the rule of law, while the Republic of Korea presented its AI Basic Act, which requires human rights assessments for high-impact AI systems.

Civil society organisations called for stronger global action. Access Now urged governments to establish binding human rights safeguards and prohibit AI applications that pose unacceptable risks, while the Association for Progressive Communications argued that communities should be viewed as ‘the first mile, not the last mile’ of AI governance, emphasising that meaningful connectivity and local participation remain prerequisites for equitable AI development.

In the closing discussion, co-chair Linda Bonyo highlighted another overlooked barrier to inclusive governance: many Global South experts remain unable to participate in international discussions because of restrictive visa processes, illustrating that exclusion from AI governance can begin long before negotiations start.

Closing the session, Spain’s Minister for Digital Transformation and Public Service Óscar López Águeda acknowledged that governments are already behind the pace of technological change but insisted the direction ahead is clear. AI governance, he argued, is ultimately about defending democracy, human dignity and human agency, ensuring that AI helps societies become better rather than simply more technologically advanced.

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Germany launches Agentic AI Hub for public administration

Germany is testing agentic AI in public administration through a federal programme that brings startups and municipalities together to automate routine administrative work.

The Federal Ministry runs the Agentic AI Hub for Digital Transformation and Government Modernization and DigitalService.

The initiative focuses on autonomous systems that can review requests, analyse documents and prepare decision proposals.

BMDS and DigitalService selected 20 pilot projects involving 19 municipalities and nine startups from almost 600 applications.

The pilots cover five areas: citizen interaction, social benefit and care applications, internal administrative processes, digital tools and infrastructure for sovereign AI applications.

Examples include support for housing entitlement certificates, housing assistance, long-term care assistance, naturalisation processes, meeting transcription, request pre-sorting and AI orchestration layers.

The pilots ran from March to the end of May 2026 and are being assessed for effectiveness and scalability.

DigitalService says the programme is intended to identify legal, organisational and technological conditions for broader use of agentic AI in public administration.

Why does it matter?

Germany’s Agentic AI Hub shows how governments are beginning to test AI agents in real administrative workflows, not only in strategy papers or chatbots. Municipalities are a critical testing ground because they often face staff shortages, high case volumes and legacy processes. The key policy question is whether agentic AI can reduce administrative burdens while preserving legality, accountability, human oversight, data protection and digital sovereignty.

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UNESCO highlights civil servants’ role in AI governance

UNESCO’s AI literacy training for civil servants has highlighted the importance of public-sector capacity in responsible AI governance.

The programme focuses on AI ethics, governance, risk management and responsible use, rather than only on productivity tools or prompt-writing skills.

UNESCO said many participants initially expected practical training on AI tools, but later connected issues such as accountability, transparency, bias, procurement and oversight to their own public-sector responsibilities.

The experience showed that meaningful human oversight depends not only on technical safeguards inside AI systems, but also on the capacity of officials involved in procuring, deploying, regulating and monitoring those systems.

UNESCO said participants often finished the programme with more questions than they had at the beginning. The organisation framed that as a sign of growing awareness of the complexity of AI governance, not as a lack of understanding.

Localisation also proved important. Through the AI Ethics Experts Without Borders network, training was adapted to national contexts and delivered in languages used by officials in their daily work, including cohorts in Egypt and Tunisia.

UNESCO said AI literacy should be seen as a foundation for broader institutional readiness, including risk assessment methods, procurement guidance, monitoring processes, internal governance structures and cross-government coordination.

Why does it matter?

AI governance often focuses on principles, laws and technical safeguards, but implementation depends on the officials who must apply those tools in practice. Civil servants involved in procurement, regulation, service delivery and oversight need enough AI literacy to ask informed questions, identify risks and challenge vendor or institutional assumptions. Without that capacity, “human oversight” can become a procedural checkbox rather than a meaningful accountability mechanism.

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AI for Good Global Commission launches to expand trusted AI access

Rwanda’s President Paul Kagame, Salesforce Chair and CEO Marc Benioff and International Telecommunication Union Secretary-General Doreen Bogdan-Martin have announced the launch of the AI for Good Global Commission.

The Commission brings together more than 40 founding members, including heads of state and government, technology executives and heads of UN agencies.

It is co-chaired by Kagame and Benioff, with Bogdan-Martin serving as vice-chair. ITU said the Commission will work to identify practical pathways to strengthen trust, expand access and unlock AI’s potential to address real-world challenges.

The initiative will focus on technical, socioeconomic and policy questions around AI, with an emphasis on responsible innovation, human capability and broad-based economic and social benefits.

Access is a central part of the Commission’s mandate. ITU said 2.2 billion people remain offline, limiting their ability to benefit from AI developments.

The Commission builds on ITU/UNESCO Broadband Commission for Sustainable Development, which has focused on connectivity, digital inclusion and economic development.

Its inaugural meeting will take place during the AI for Good Global Summit 2026 from 7 to 10 July. The Summit is part of Digital Week, which also includes the first UN-mandated Global Dialogue on AI Governance and the WSIS Forum 2026.

Why does it matter?

The AI for Good Global Commission places digital inclusion at the centre of global AI governance debates. Its launch highlights a key challenge: many countries and communities cannot benefit from AI if they lack connectivity, infrastructure, skills and institutional capacity. The Commission’s relevance will depend on whether it can move beyond high-level commitments and help turn access, trust and responsible innovation into practical support for developing countries.

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India launches WhatsApp chatbot for public health services

India’s Union Health Minister Jagat Prakash Nadda has launched Ayushman Sarathi, a WhatsApp chatbot developed by the National Health Authority to provide round-the-clock access to services under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY), the country’s government-funded health insurance scheme.

Built on secure API integrations with the PM-JAY digital platform, the chatbot enables beneficiaries to check their eligibility, apply for and download Ayushman Cards, complete electronic Know Your Customer (eKYC) verification, link their Aadhaar identity, view treatment history, locate empanelled hospitals and access other PM-JAY services directly through WhatsApp.

Users can also register, track and withdraw grievances, request callbacks, view wallet balances, and submit feedback after hospital discharge. According to the Ministry of Health and Family Welfare, the chatbot is intended to improve accessibility, transparency and beneficiary engagement while reducing reliance on physical visits and call centres.

The chatbot also supports feedback collection and grievance management, providing health authorities with additional insight into service delivery while helping monitor PM-JAY implementation across India.

Why does it matter?

The launch reflects India’s continued expansion of digital public services by integrating government programmes into widely used consumer platforms. Delivering PM-JAY services through WhatsApp could make it easier for millions of beneficiaries to access healthcare information and administrative services without visiting government offices or contacting call centres.

The initiative also illustrates how digital public infrastructure is reshaping healthcare delivery. By combining secure digital identity, online service access and feedback mechanisms, the chatbot aims to improve efficiency, transparency and user engagement while supporting better monitoring of one of the world’s largest public health insurance programmes.

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Spain’s AI sandbox offers early test for biometric AI compliance

Spain’s AI regulatory sandbox is becoming an early test of how high-risk AI systems may prepare for compliance with the EU AI Act, with facial recognition among the technologies examined.

Spanish company Herta said it has completed the sandbox process for its facial-recognition video-surveillance system, BioSurveillance. The company presented the pilot as a step towards AI Act-ready deployments in public settings.

Herta describes BioSurveillance as a real-time video-surveillance system capable of detecting multiple faces, enrolling individuals during operation, identifying previously registered people and managing alerts. Its BioSurveillance NEXT product is designed for simultaneous identification in crowded and changing environments.

Spain’s AI agency, AESIA, says practical guides developed through the national AI regulatory sandbox are intended to help companies that develop or deploy high-risk AI systems prepare for their obligations under the EU AI Act. The guides provide recommendations while harmonised EU standards are still being developed.

However, sandbox participation should not be treated as approval for public facial recognition deployments. Remote biometric identification in publicly accessible spaces remains one of the most sensitive areas under the EU AI Act. It is subject to strict limits, depending on the use case, operator and context.

The case highlights how companies developing biometric AI systems are seeking early compliance pathways, while regulators face pressure to balance innovation, public safety, privacy and fundamental rights.

Why does it matter?

Facial recognition is one of the most contested areas of AI regulation because it combines public-space surveillance, biometric data processing and risks to privacy and fundamental rights. Spain’s sandbox offers an early view of how high-risk AI providers may prepare documentation, testing and compliance processes under the EU AI Act. The case also shows why compliance language must be used carefully: participation in a sandbox may support readiness, but it does not remove the legal restrictions surrounding biometric identification in public spaces.

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EU launches funding for youth-centred social media platforms

The European Commission has launched a €1.48 million call for proposals to support the development and testing of safer, more inclusive social media platforms designed for young people.

The initiative aims to involve young people from diverse backgrounds in designing digital services that prioritise privacy, well-being, accessibility and user safety.

Selected projects will develop or enhance protocol-based social media platforms aligned with EU values, while giving users greater control over their data, content moderation and overall online experience.

The programme also supports market analysis, platform development, adoption strategies and recommendations for the future of social media in the EU.

Why does it matter?

The initiative reflects the EU’s growing emphasis on promoting digital platforms that prioritise user wellbeing, privacy and safety rather than engagement-driven business models. By supporting protocol-based alternatives, the Commission is seeking to encourage a more open and user-centric social media ecosystem.

It also highlights a broader policy shift towards involving young people directly in the design of digital services. Giving users greater control over their data, online experience and content moderation aligns with the EU’s wider objectives on digital rights, platform accountability and safer online environments.

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EU drops browser-based cookie consent proposal from Digital Omnibus

The European Commission had proposed replacing cookie banners with an automated browser-based privacy signal as part of its ‘Digital Omnibus’ package, a move that would have allowed devices to communicate users’ tracking preferences directly to websites. The plan, outlined in Article 88b of the GDPR, was intended to cut red tape and reduce the burden on consumers navigating consent requests across the web.

According to digital rights organisation noyb, cookie banners were not created by data protection law but emerged as a mechanism for the online advertising industry to obtain users’ consent for data sharing with third parties. Studies suggest only 3 to 10 per cent of users actually wish to be tracked, yet so-called dark patterns, such as hidden ‘no’ buttons and pre-ticked boxes, allow the industry to achieve consent rates of up to 90 per cent. Across more than 450 million EU citizens, this results in billions of unnecessary clicks each year.

According to noyb, a lobbying document submitted by Google argued that removing cookie banners would effectively halt all online advertising, citing figures that the European Commission has since described as highly exaggerated. The Commission had made clear that consent would still be possible on a per-website and per-purpose basis, meaning users could grant access to specific outlets while withholding it from others. Google’s paper also claimed that media outlets would be harmed, despite the fact that they are explicitly exempt from the proposed provision.

According to noyb, the lobbying campaign appears to have influenced the legislative process. In the Council’s position paper of 18 June 2026, Article 88b was removed entirely from the Digital Omnibus. Noyb added that Germany, France, and Poland were among the member states supporting the article’s removal following lobbying by the online advertising industry.

The outcome is particularly striking given that many of the same member states have long called on the EU to simplify regulation and cut red tape. noyb, the European digital rights organisation, has described the result as a victory for lobbying over public interest, noting that the majority of EU citizens have consistently expressed frustration with cookie banners.

The European Parliament has not yet taken a position on Article 88b, and negotiations between the Parliament and the Council are ongoing. Noyb has urged the European Parliament to support reinstating Article 88b during the next stage of negotiations.

Why does it matter?

The debate highlights the growing tension between digital simplification efforts, privacy protection and the economic interests of the online advertising ecosystem. Browser-based privacy signals have long been discussed as a way to reduce repetitive consent requests while preserving users’ ability to decide when and how their personal data may be used.

The proposal’s removal also illustrates the influence that industry stakeholders can have during the EU legislative process. Whether Article 88b is reinstated during negotiations with the European Parliament could shape the future of online consent management in Europe, affecting digital advertising, user experience and the practical implementation of data protection rules.

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Spain advances law to protect minors in digital environments

Spain’s Minister for Youth and Children, Sira Rego, has said she expects the country’s Law for the Protection of Minors in Digital Environments to be approved by Congress in autumn 2026.

Rego said the bill responds to growing social concern over children’s safety online and the need to regulate digital spaces more effectively.

The bill is currently moving through the Congress of Deputies. Rego said Spain would have a pioneering law to regulate digital environments and that major platforms must take greater responsibility for practices that are especially harmful to children and adolescents.

The proposed law draws on recommendations from a 50-member expert committee convened by the Ministry of Youth and Children. The government says the framework is intended to strengthen the rights of minors in digital spaces, including privacy, reputation, image rights, access to truthful information and responsible technology use.

Measures in the bill include mandatory parental control systems for mobile devices, rules on loot boxes in video games and on platforms, and requirements for schools to regulate the use of mobile phones and digital devices.

The proposal would also introduce criminal law changes covering digital violence. These include penalties restricting aggressors from contacting victims online, offences linked to making pornography indiscriminately available to minors, and criminalisation of sexual or seriously degrading deepfakes.

Large audiovisual service providers and major influencers would also be required to provide reporting channels for inappropriate content, inform users about content that may harm minors, use effective age verification systems and separate pornographic or violent content from other material.

Why does it matter?

Spain’s proposal reflects a wider shift towards stronger child online safety regulation, moving beyond awareness campaigns towards legal duties for platforms, device makers, schools and digital service providers. The bill also shows how child protection debates are expanding from harmful content to design features, age assurance, deepfakes, loot boxes and digital violence. If adopted, it could become one of Europe’s more comprehensive national frameworks for protecting minors online.

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Google expands financial ad verification across EU and EEA

Google has announced the expansion of its financial services advertiser verification programme to every country in the EU and European Economic Area, extending requirements aimed at reducing fraudulent financial advertising.

The rollout will cover 24 additional countries and builds on an existing programme already active in six EU member states and the United Kingdom.

Under the programme, advertisers seeking to promote financial products or services must complete an additional verification process showing that the relevant national regulator authorises them. Google said it will check credentials against official registries across the EU and EEA.

The requirements will be introduced in phases. Businesses will have 30 days to complete the process after notification, and unverified advertisers will have their financial services ads restricted until verification is completed.

Google said the additional requirements build on its wider advertiser identity verification programme, which it says already covers more than 98% of ads seen across the EU. The company also said its systems blocked or removed more than 1.6 billion ads in the EU last year.

The expansion comes amid continuing concern over online financial scams, including fraudulent ads that impersonate legitimate financial services providers or promote misleading investment products.

Why does it matter?

Financial scams increasingly rely on digital advertising to reach consumers at scale. Google’s expansion adds another gatekeeping layer for financial advertisers across Europe by linking ad eligibility to authorisation in official regulatory registers. The measure also shows how large platforms are being pushed, by regulators and reputational pressure, to take more responsibility for the trustworthiness of high-risk advertising categories such as finance.

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