Digital identities

Grok incident renews scrutiny of generative AI safety

Elon Musk’s Grok chatbot has triggered international backlash after generating sexualised images of women and girls in response to user prompts on X, raising renewed concerns over AI safeguards and platform accountability.

The images, some depicting minors in minimal clothing, circulated publicly before being removed. Grok later acknowledged failures in its own safeguards, stating that child sexual abuse material is illegal and prohibited, while xAI initially offered no public explanation.

European officials reacted swiftly. French ministers referred the matter to prosecutors, calling the output illegal, while campaigners in the UK argued the incident exposed delays in enforcing laws against AI-generated intimate images.

In contrast, US lawmakers largely stayed silent despite xAI holding a major defence contract. Musk did not directly address the controversy; instead, posting unrelated content as criticism mounted on the platform.

The episode has intensified debate over whether current AI governance frameworks are sufficient to prevent harm, particularly when generative systems operate at scale with limited real-time oversight.

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ChatGPT reaches 40 million daily users for health advice

More than 40 million people worldwide now use ChatGPT daily for health-related advice, according to OpenAI.

Over 5 percent of all messages sent to the chatbot relate to healthcare, with three in five US adults reporting use in the past three months. Many interactions occur outside clinic hours, highlighting the demand for AI guidance in navigating complex medical systems.

Users primarily turn to AI to check symptoms, understand medical terms, and explore treatment options.

OpenAI emphasises that ChatGPT helps patients gain agency over their health, particularly in rural areas where hospitals and specialised services are scarce.

The technology also supports healthcare professionals by reducing administrative burdens and providing timely information.

Despite growing adoption, regulatory oversight remains limited. Some US states have attempted to regulate AI in healthcare, and lawsuits have emerged over cases where AI-generated advice has caused harm.

OpenAI argues that ChatGPT supplements rather than replaces medical services, helping patients interpret information, prepare for care, and navigate gaps in access.

Healthcare workers are also increasingly using AI. Surveys show that two in five US professionals, including nurses and pharmacists, use generative AI weekly to draft notes, summarise research, and streamline workflows.

OpenAI plans to release healthcare policy recommendations to guide the responsible adoption of AI in clinical settings.

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Social Security move to digital payments

The US Social Security Administration has ended the routine issuance of paper benefit cheques in favour of electronic payments after a 30 September federal deadline. Electronic methods such as direct deposit or prepaid cards are now standard for most beneficiaries.

US officials say the shift speeds up payment delivery and strengthens security since electronic payments are less likely to be lost or stolen than mailed cheques. The move also aims to help reduce federal costs and fraud risks.

A small number of recipients can still receive paper cheques if they qualify for an exemption by showing they lack access to banking services or digital payment systems. People must contact Treasury to request a waiver.

SSA urges beneficiaries to set up or confirm direct deposit details through their online account or use a prepaid card to avoid delays. Recipients without bank accounts are encouraged to enrol for secure electronic options.

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Sedgwick breach linked to TridentLocker ransomware attack

Sedgwick has confirmed a data breach at its government-focused subsidiary after the TridentLocker ransomware group claimed responsibility for stealing 3.4 gigabytes of data. The incident underscores growing threats to federal contractors handling sensitive US agency information.

The company said the breach affected only an isolated file transfer system used by Sedgwick Government Solutions, which serves agencies such as DHS, ICE, and CISA. Segmentation reportedly prevented any impact on wider corporate systems or ongoing client operations.

TridentLocker, a ransomware-as-a-service group that appeared in late 2025, listed Sedgwick Government Solutions on its dark web leak site and posted samples of stolen documents. The gang is known for double-extortion tactics, combining data encryption and public exposure threats.

Sedgwick has informed US law enforcement and affected clients while continuing to investigate with external cybersecurity experts. The firm emphasised operational continuity and noted no evidence of intrusion into its claims management servers.

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Researchers launch AURA to protect AI knowledge graphs

A novel framework called AURA has been unveiled by researchers aiming to safeguard proprietary knowledge graphs in AI systems by deliberately corrupting stolen copies with realistic yet false data.

The approach is designed to preserve full utility for authorised users while rendering illicit copies ineffective instead of relying solely on traditional encryption or watermarking.

AURA works by injecting ‘adulterants’ into critical nodes of knowledge graphs, chosen using advanced algorithms to minimise changes while maximising disruption for unauthorised users.

Tests with GPT-4o, Gemini-2.5, Qwen-2.5, and Llama2-7B showed that 94–96% of correct answers in stolen data were flipped, while authorised access remained unaffected.

The framework protects valuable intellectual property in sectors such as pharmaceuticals and manufacturing, where knowledge graphs power advanced AI applications.

Unlike passive watermarking or offensive poisoning, AURA actively degrades stolen datasets, offering robust security against offline and private-use attacks.

With GraphRAG applications proliferating, major technology firms, including Microsoft, Google, and Alibaba, are evaluating AURA to defend critical AI-driven knowledge.

The system demonstrates how active protection strategies can complement existing security measures, ensuring enterprises maintain control over their data in an AI-driven world.

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Meet the voice-first AI companion with personality

Portola has launched Tolan, a voice-first AI companion that learns from ongoing conversations through personalised, animated characters. Tolan is designed for open-ended dialogue, making voice interactions more natural and engaging than standard text-based AI.

Built around memory and character design, the platform uses real-time context reconstruction to maintain personality and track shifting topics. Each turn, the system retrieves user memories, persona traits, and conversation tone, enabling coherent, adaptive responses.

GPT‑5.1 has improved latency, steerability, and consistency, reducing memory recall errors by 30% and boosting next-day retention over 20%.

Tolan’s architecture combines fast vector-based memory, dynamic emotional adjustment, and layered persona scaffolds. Sub-second responses and context rebuilding help the AI handle topic changes, maintain tone, and feel more human-like.

Since February 2025, Tolan has gained over 200,000 monthly users, earning a 4.8-star rating on the App Store. Future plans focus on multimodal voice agents integrating vision, context, and enhanced steerability to expand the boundaries of interactive AI.

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Universal Music Group partners with NVIDIA on AI music strategy

UMG has entered a strategic collaboration with NVIDIA to reshape how billions of fans discover, experience and engage with music by using advanced AI.

An initiative that combines NVIDIA’s AI infrastructure with UMG’s extensive global catalogue, aiming to elevate music interaction instead of relying solely on traditional search and recommendation systems.

The partnership will focus on AI-driven discovery and engagement that interprets music at a deeper cultural and emotional level.

By analysing full-length tracks, the technology is designed to surface music through narrative, mood and context, offering fans richer exploration while helping artists reach audiences more meaningfully.

Artist empowerment sits at the centre of the collaboration, with plans to establish an incubator where musicians and producers help co-design AI tools.

The goal is to enhance originality and creative control instead of producing generic outputs, while ensuring proper attribution and protection of copyrighted works.

Universal Music Group and NVIDIA also emphasise responsible AI development, combining technical safeguards with industry oversight.

By aligning innovation with artist rights and fair compensation, both companies aim to set new standards for how AI supports creativity across the global music ecosystem.

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ChatGPT Health offers personalised health support

OpenAI has launched ChatGPT Health, a secure platform linking users’ health information with ChatGPT’s intelligence. The platform supports, rather than replaces, medical care, helping users understand test results, prepare for appointments, and manage their wellness.

ChatGPT Health allows users to safely connect medical records and apps such as Apple Health, Function, and MyFitnessPal. All data is stored in a separate Health space with encryption and enhanced privacy to keep sensitive information secure.

Conversations in Health are not used to train OpenAI’s models.

The platform was developed with input from more than 260 physicians worldwide, ensuring guidance is accurate, clinically relevant, and prioritises safety.

HealthBench, a physician-informed evaluation framework, helps measure quality, clarity, and appropriate escalation in responses, supporting users in making informed decisions about their health.

ChatGPT Health is initially available outside the EEA, Switzerland, and the UK, with wider access coming in the coming weeks. Users can sign up for a waitlist and begin connecting records and wellness apps to receive personalised, context-aware health insights.

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Roblox rolls out facial age checks for chat

The online gaming platform, Roblox, has begun a global rollout requiring facial age checks before users can access chat features, expanding a system first tested in selected regions late last year.

The measure applies wherever chat is available and aims to create age-appropriate communication environments across the platform.

Instead of relying on self-declared ages, Roblox uses facial age estimation to group users and restrict interactions, limiting contact between adults and children under 16. Younger users need parental consent to chat, while verified users aged 13 and over can connect more freely through Trusted Connections.

The company says privacy safeguards remain central, with images deleted immediately after secure processing and no image sharing allowed in chat. Appeals, ID verification and parental controls support accuracy, while ongoing behavioural checks may trigger repeat age verification if discrepancies appear.

Roblox plans to extend age checks beyond chat later in 2026, including creator tools and community features, as part of a broader push to strengthen online safety and rebuild trust in youth-focused digital platforms.

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Digi Yatra glitch delays identical twins at Mumbai airport

Identical twins were briefly delayed at Mumbai airport after Digi Yatra facial recognition failed to distinguish between them. The incident occurred during automated entry at Chhatrapati Shivaji Maharaj International Airport.

Mumbai airport staff stepped in quickly, carrying out manual identity checks using physical documents. Both passengers were cleared to travel without missing their flight.

Digi Yatra officials stated that such mismatches are rare and can occur in cases of identical twins. Passengers always retain the option of conventional ID-based verification.

The episode has renewed debate around biometric reliability and the need for human oversight. Experts stress technology must support, not replace, assisted passenger checks.

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