Digital identities Archives | Page 3 of 180

Technology reshapes pensions engagement

New technology is reshaping how people engage with pensions, according to Financial Conduct Authority chief executive Nikhil Rathi. Speaking in London, he highlighted the growing role of AI and digital tools in helping savers better understand their retirement finances.

Pensions dashboards are expected to give millions a clearer view of their savings, potentially driving greater engagement and behavioural change. Increased visibility may encourage actions such as consolidating pension pots or adjusting contributions.

London officials warn that stronger engagement brings risks as well as opportunities, with many consumers still lacking clear retirement plans. Policymakers aim to balance protection with flexibility, promoting informed decisions while avoiding overly restrictive systems.

Advances in AI are also enabling more personalised financial guidance, making it easier for users to explore retirement scenarios. Experts say the future of pensions will depend on integrating savings, housing and wider financial planning into a more connected system.

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Italy fines major bank over data protection failures

The Italian Data Protection Authority has imposed a €31.8 million fine on Intesa Sanpaolo following serious shortcomings in its handling of personal data.

The case stems from unauthorised access by an employee to thousands of customer accounts, raising concerns about internal oversight and data protection safeguards.

Investigations revealed that monitoring systems failed to detect repeated unjustified access to sensitive financial information over an extended period. The breach also involved high-risk individuals, highlighting weaknesses in risk-based controls instead of robust, targeted protection measures.

Authorities in Italy identified violations of core data protection principles, including integrity, confidentiality and accountability. Additional concerns arose from delays in notifying both regulators and affected individuals, limiting the ability to respond effectively to the incident.

The case of Intesa Sanpaolo underscores increasing regulatory scrutiny of data governance practices in the financial sector. Strengthening internal controls and ensuring timely breach reporting remain essential for maintaining trust and compliance in data-driven banking environments.

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New Microsoft Copilot update brings deeper enterprise AI integration

Microsoft has expanded its Microsoft 365 Copilot platform with new AI capabilities designed to handle complex, multi-step workflows across workplace applications. The update integrates AI into business tools, combining multiple models to improve reasoning and execution.

A key addition is Copilot Cowork, a system designed to manage longer tasks by breaking down user requests into structured plans. It can coordinate actions across apps, manage schedules, and track progress while allowing users to intervene at each stage.

The feature is currently available through Microsoft’s Frontier programme.

Further upgrades come through Researcher, an AI tool that synthesises information from multiple sources to produce detailed reports with citations. A new Critique function uses two models, one generating outputs and the other refining them to improve accuracy and reliability.

Microsoft says the updates aim to shift Copilot from a content-generation tool to an execution-focused assistant capable of carrying out real work processes. Early adopters report better planning, scheduling, and structured deliverables in enterprise environments.

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UK-Philippines partnership advances digital education and EdTech

The British Embassy in Manila and the Philippines’ Department of Education have expanded cooperation to advance EdTech and digital learning, focusing on inclusive and evidence-based approaches instead of fragmented implementation.

A partnership that aims to strengthen foundational learning while supporting long-term resilience in the education system.

Support is being delivered through EdTech Hub, with initiatives centred on developing a National EdTech Policy, improving responses to climate-related disruptions, and expanding the use of AI in education administration.

The programme includes pilot projects and evaluation frameworks designed to ensure technology adoption remains effective, scalable, and responsive to local needs.

A key component involves participation in global AI initiatives, including an observatory and challenge programme to build institutional capacity and encourage experimentation.

These efforts seek to enhance efficiency in education systems while supporting innovation in teaching and learning environments, particularly in areas affected by environmental and structural challenges.

The collaboration between the UK and the Philippines reflects a broader commitment to digital transformation in education across Southeast Asia, aiming to ensure equitable access to learning opportunities.

By combining research, policy development, and technological innovation, both sides seek to prepare students and institutions for evolving demands while maintaining a focus on inclusion and long-term sustainability.

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UK authorities have fined an Apple subsidiary over a sanctions breach

The UK has fined Apple Inc. subsidiary Apple Distribution International £390,000 for breaching sanctions linked to Russia. The penalty relates to payments routed through a UK bank to a Russian streaming platform.

The payments, totalling more than £635,000, were made to Okko from a UK-based account. The subsidiary, responsible for Apple product sales across Europe and the Middle East, instructed the transfers despite the platform’s ownership links to sanctioned entities.

The Office of Financial Sanctions Implementation found the funds were linked to Sberbank and a company later sanctioned after the 2022 Ukraine invasion. Payments were made shortly after those restrictions came into force.

Regulators said the firm had voluntarily disclosed the transactions and had not been aware of the sanctions breach at the time. Apple stated it follows all applicable laws and has strengthened its compliance procedures following the incident.

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New AI features reshape Samsung browsing experience

Samsung Electronics has launched its Samsung Browser for Windows, extending its mobile browsing experience to PCs while introducing new AI-driven capabilities. The update aims to connect devices, letting users switch between mobile and desktop seamlessly.

Cross-device continuity sits at the core of the update, enabling users to resume browsing sessions exactly where they left off. Features such as synchronised bookmarks, history, and integration with Samsung Pass simplify logins and improve convenience while maintaining security.

A key addition comes through a partnership with Perplexity AI, bringing an embedded agentic AI assistant directly into the browser. The system understands language and page context, helping users summarise content, manage tabs, and create plans without leaving the page.

Enhanced intelligence extends to search and navigation, allowing users to query browsing history in plain language, compare information across multiple tabs, and even locate specific moments within videos.

The browser is available on Windows 10 and 11, although its advanced AI features are currently limited to users in the United States.

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Brazil study maps age assurance practices across 25 digital services

A new study by CGI.br and NIC.br examines how digital services in Brazil implement age assurance measures. Presented in Brasília during an event on the Digital Child and Adolescent Statute (ECA Digital), the study reviewed 25 popular online services used by children and adolescents.

The study found that most of the services analysed do not apply age checks at the point of registration, including some platforms aimed at adults. According to the release, age assurance usually appears later, when users try to access specific features such as livestreaming or monetisation.

Titled ‘Age assurance practices in 25 digital services used by children in Brazil’, the study analysed governance documents published before the ECA Digital entered into force. From 18 March, the law requires information-society services aimed at children and adolescents in Brazil, or likely to be accessed by them, to adopt effective age-assurance measures and parental supervision.

The study found that 11 of the 25 platforms relied on third-party age-assurance services, particularly social media and generative AI platforms. Official identity document submission was the most common verification method, while selfie-based checks were the most common age-estimation tool. Differences were also found between the minimum ages stated by services and those listed in app stores, and some adult-oriented platforms could still be accessed by younger users with parental consent.

Parental supervision tools were available in 15 of the 25 services, but activation was usually optional and depended on parents or guardians. Transparency also emerged as a weakness: only six services published Brazil-specific reports, and only one explained how its minimum-age policy was applied. Policies were often spread across multiple pages, averaging 22 pages per service, and around 40% of the services provided related information in other languages.

Fábio Senne, General Research Coordinator at Cetic.br | NIC.br, said: ‘One of the study’s central aims was to verify the integrity of the information made available by digital services in Brazil. It is essential that data on age protection be communicated clearly and accessibly, allowing more informed and effective parental supervision.’

Juliana Cunha, manager of the Digital Public Policy Advisory Office at CGI.br | NIC.br, said: ‘This survey was developed to support the debate on implementation of the ECA Digital and to offer a clear understanding of the current landscape. This initiative forms part of a broader set of actions by CGI.br and NIC.br aimed at providing technical evidence to support effective enforcement of the law. Our commitment is to foster a safer and more responsible digital ecosystem for children and adolescents in Brazil.’

The release says the study used as a methodological reference the OECD technical paper ‘Age assurance practices of 50 online services used by children’, published in 2025. Information was collected between 10 and 30 January 2026 from public documents made available by the services in Brazil, totalling 550 pages analysed. The event also marked the launch of TIC Kids Online Brazil 2025, a publication on internet use by children and adolescents aged 9 to 17 in Brazil.

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South Korea sets ambition to become AI leader

South Korea has unveiled a national strategy to become one of the world’s top three AI powers by 2028. The plan combines investment in digital infrastructure, data systems and next-generation connectivity.

Authorities aim to expand networks by advancing 5G capabilities and preparing for the commercial deployment of 6G by 2030. Cybersecurity and data integration are also key priorities to support a stronger digital ecosystem.

The strategy includes developing talent across education levels and investing in core technologies such as semiconductors and quantum computing. AI adoption is expected to expand across sectors, including manufacturing, healthcare and agriculture.

The South Korean officials also plan to promote digital inclusion through learning centres and assistive technologies. Coordination between ministries will be strengthened to ensure effective delivery of the long-term roadmap.

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Boston schools expand AI learning initiative

A new partnership led by the City of Boston aims to expand AI literacy across public schools, supported by funding from tech entrepreneur Paul English. The initiative brings together government, academia and industry to strengthen digital skills.

The programme will introduce AI-focused learning in high schools, alongside teacher training and the development of industry-informed curricula. Plans include creating student ambassador roles and offering access to advanced courses.

University of Massachusetts Boston in the US will help design educational content and provide resources through its applied AI institute. The collaboration aims to prepare students for changing job markets shaped by emerging technologies.

Officials say the effort will support responsible and ethical use of AI while opening career pathways. An advisory board of industry experts will guide the programme and connect schools with the wider technology sector.

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Campaign highlights risks of profit-driven digital platforms

A global campaign led by the Norwegian Consumer Council (NCC) has drawn attention to the decline in quality across digital platforms, a phenomenon widely referred to as ‘enshitification’, in which services deteriorate over time as companies prioritise monetisation over user experience.

The initiative has gained momentum through a viral video and coordinated advocacy efforts across multiple regions.

Inshitification is a term coined by journalist Cory Doctorow that describes a pattern in which platforms initially serve users well, then shift towards extracting value from both users and business partners.

In practice, it often results in increased advertising, paywalls, and reduced functionality, with platforms leveraging user dependence to introduce less favourable conditions.

More than 70 advocacy groups across the EU, the US and Norway have urged policymakers to take stronger action, arguing that declining competition and market concentration allow platforms to degrade services without losing users.

Network effects and high switching costs further limit consumer choice, making it difficult to move to alternative platforms even when dissatisfaction grows.

Existing frameworks, such as the Digital Markets Act and the Digital Services Act, aim to address some of these issues by promoting interoperability, transparency, and accountability.

However, experts argue that enforcement remains too slow and insufficient to deter harmful practices, suggesting that stronger regulatory intervention will be necessary to restore balance between consumers, platforms, and competition in the digital economy.

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