Psychologists have urged caution over using AI to write Valentine’s Day messages, after research suggested people judge such use negatively in intimate contexts.
A University of Kent study surveyed 4,000 participants about their perceptions of people who relied on AI to complete various tasks. Respondents viewed AI use more negatively when it was applied to writing love letters, apologies, and wedding vows.
According to the findings, people who used AI for personal messages were seen as less caring, less authentic, less trustworthy, and lazier, even when the writing quality was high, and the AI use was disclosed.
The research forms part of the Trust in Moral Machines project, supported by the University of Exeter. Lead researcher Dr Scott Claessens said people judge not only outcomes, but also the process behind them, particularly in socially meaningful tasks.
Dr Jim Everett, also from the University of Kent, said relying on AI for relationship-focused communication risks signalling lower effort and care. He added that AI could not replace the personal investment that underpins close human relationships.
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