Digital identities

OpenAI launches GPT‑5.2 for professional knowledge work

OpenAI has introduced GPT‑5.2, its most advanced model series to date, designed to enhance professional knowledge work. Users report significant time savings, with daily reductions of 40-60 minutes and more than 10 hours per week for heavy users.

The new model excels at generating spreadsheets, presentations, and code, while also handling complex, multi-step projects with improved speed and accuracy.

Performance benchmarks show GPT‑5.2 surpasses industry professionals on GDPval tasks across 44 occupations, producing outputs over eleven times faster and at a fraction of the cost.

Coding abilities have also reached a new standard, encompassing debugging, refactoring, front-end UI work, and multi-language software engineering tasks, providing engineers with a more reliable daily assistant.

GPT‑5.2 Thinking improves long-context reasoning, vision, and tool-calling capabilities. It accurately interprets long documents, charts, and graphical interfaces while coordinating multi-agent workflows.

The model also demonstrates enhanced factual accuracy and fewer hallucinations, making it more dependable for research, analysis, and decision-making.

The rollout includes ChatGPT Instant, Thinking, and Pro plans, as well as API access for developers. Early tests show GPT‑5.2 accelerates research, solves complex problems, and improves professional workflows, setting a new benchmark for real-world AI tasks.

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EU survey shows strong public backing for digital literacy in schools

A new Eurobarometer survey finds that Europeans want digital skills to hold the same status in schools as reading, mathematics and science.

Citizens view digital competence as essential for learning, future employment and informed participation in public life.

Nine in ten respondents believe that schools should guide pupils on how to handle the harmful effects of digital technologies on their mental health and well-being, rather than treating such issues as secondary concerns.

Most Europeans also support a more structured approach to online information. Eight in ten say digital literacy helps them avoid misinformation, while nearly nine in ten want teachers to be fully prepared to show students how to recognise false content.

A majority continues to favour restrictions on smartphones in schools, yet an even larger share supports the use of digital tools specifically designed for learning.

More than half find that AI brings both opportunities and risks for classrooms, which they believe should be examined in greater depth.

Almost half want the EU to shape standards for the use of educational technologies, including rules on AI and data protection.

The findings will inform the European Commission’s 2030 Roadmap on digital education and skills, scheduled for release next year as part of the Union of Skills initiative.

A survey carried out across all member states reflects a growing expectation that digital education should become a central pillar of Europe’s teaching systems, rather than an optional enhancement.

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Users gain new control with Instagram feed algorithm

Instagram has unveiled a new AI-powered feature called ‘Your Algorithm’, giving users control over the topics shown in their Reels feed. The tool analyses viewing history and allows users to indicate which subjects they want to see more or less of.

The feature displays a summary of each user’s top interests and allows typing in specific topics to fine-tune recommendations in real-time. Instagram plans to expand the tool beyond Reels to Explore and other areas of the app.

Launch started in the US, with a global rollout in English expected soon. The initiative comes amid growing calls for social media platforms to provide greater transparency over algorithmic content and avoid echo chambers.

By enabling users to adjust their feeds directly, Instagram aims to offer more personalised experiences while responding to regulatory pressures and societal concerns over harmful content.

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Three in ten US teens now use AI chatbots every day, survey finds

According to new data from the Pew Research Center, roughly 64% of US teens (aged 13–17) say they have used an AI chatbot; about three in ten (≈ 30%) report daily use. Among those teens, the leading chatbot is ChatGPT (used by 59%), followed by Gemini (23%) and Meta AI (20%).

The widespread adoption raises growing safety and welfare concerns. As teenagers increasingly rely on AI for information, companionship or emotional support, critics point to potential risks, including exposure to biased content, misinformation, or emotionally manipulative interactions, particularly among vulnerable youth.

Legal action has already followed, with families of at least two minors suing AI-developer companies after alleged harmful advice from chatbots.

Demographic patterns reveal that Black and Hispanic teens report higher daily usage rates (around 33-35%) compared to their White peers (≈ 22%). Daily use is also more common among older teens (15–17) than younger ones.

For policymakers and digital governance stakeholders, the findings add urgency to calls for AI-specific safeguarding frameworks, especially where young people are concerned. As AI tools become embedded in adolescent life, ensuring transparency, responsible design, and robust oversight will be critical to preventing unintended harms.

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Australian families receive eSafety support as the social media age limit takes effect

Australia has introduced a minimum age requirement of 16 for social media accounts during the week, marking a significant shift in its online safety framework.

The eSafety Commissioner has begun monitoring compliance, offering a protective buffer for young people as they develop digital skills and resilience. Platforms now face stricter oversight, with potential penalties for systemic breaches, and age assurance requirements for both new and current users.

Authorities stress that the new age rule forms part of a broader effort aimed at promoting safer online environments, rather than relying on isolated interventions. Australia’s online safety programmes continue to combine regulation, education and industry engagement.

Families and educators are encouraged to utilise the resources on the eSafety website, which now features information hubs that explain the changes, how age assurance works, and what young people can expect during the transition.

Regional and rural communities in Australia are receiving targeted support, acknowledging that the change may affect them more sharply due to limited local services and higher reliance on online platforms.

Tailored guidance, conversation prompts, and step-by-step materials have been produced in partnership with national mental health organisations.

Young people are reminded that they retain access to group messaging tools, gaming services and video conferencing apps while they await eligibility for full social media accounts.

eSafety officials underline that the new limit introduces a delay rather than a ban. The aim is to reduce exposure to persuasive design and potential harm while encouraging stronger digital literacy, emotional resilience and critical thinking.

Ongoing webinars and on-demand sessions provide additional support as the enforcement phase progresses.

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UK partners with DeepMind to boost AI innovation

The UK Department for Science, Innovation and Technology (DSIT) has entered a strategic partnership with Google DeepMind to advance AI across public services, research, and security.

The non-legally binding memorandum of understanding outlines a shared commitment to responsible AI development, while enhancing national readiness for transformative technologies.

The collaboration will explore AI solutions for public services, including education, government departments, and the Incubator for AI (i.AI). Google DeepMind may provide engineering support and develop AI tools, including a government-focused version of Gemini aligned with the national curriculum.

Researchers will gain priority access to DeepMind’s AI models, including AlphaEvolve, AlphaGenome, and WeatherNext, with joint initiatives supporting automated R&D and lab facilities in the UK. The partnership seeks to accelerate innovation in strategically important areas such as fusion energy.

AI security will be strengthened through the UK AI Security Institute, which will share model insights, address emerging risks, and enhance national cyber preparedness. The MoU is voluntary, spans 36 months, and ensures compliance with data privacy laws, including UK GDPR.

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Online data exposure heightens threats to healthcare workers

Healthcare workers are facing escalating levels of workplace violence, with more than three-quarters reporting verbal or physical assaults, prompting hospitals to reassess how they protect staff from both on-site and external threats.

A new study examining people search sites suggests that online exposure of personal information may worsen these risks. Researchers analysed the digital footprint of hundreds of senior medical professionals, finding widespread availability of sensitive personal data.

The study shows that many doctors appear across multiple data broker platforms, with a significant share listed on five or more sites, making it difficult to track, manage, or remove personal information once it enters the public domain.

Exposure varies by age and geography. Younger doctors tend to have smaller digital footprints, while older professionals are more exposed due to accumulated public records. State-level transparency laws also appear to influence how widely data is shared.

Researchers warn that detailed profiles, often available for a small fee, can enable harassment or stalking at a time when threats against healthcare leaders are rising. The findings renew calls for stronger privacy protections for medical staff.

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Workplace study highlights Gemini’s impact on creativity

Google’s new research on the impact of Gemini AI in Workspace reveals that the technology is reshaping how teams collaborate, with surveyed workers reporting weekly time savings and increasing confidence in AI-supported tasks.

The findings, based on input from more than 1,200 leaders and employees across six countries, suggest generative AI is becoming integral to routine workflows.

Many users report that Gemini helps them accomplish more in less time, generate ideas faster, and redirect their attention from repetitive tasks to higher-value work.

The report highlights wider organisational benefits. Leaders see AI as a driver of innovation, but a gap remains between executive ambitions and employee readiness. Google says structured training and phased rollouts are key to building trust and improving adoption accuracy.

New and updated Workspace features aim to address these needs. Recent Gemini releases offer improved task automation, enhanced email drafting, and advanced storytelling tools, while no-code agent builders support more complex workflow design without specialist skills.

The research points to a broader transformation in digital productivity. Companies using Gemini report fewer hours spent on administrative work, higher engagement, and stronger collaboration as AI becomes a functional layer that supports rather than replaces human judgement.

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Rising UK screen time sparks concerns for wellbeing

UK internet use has risen sharply, with adults spending over four and a half hours a day online in 2025, according to Ofcom’s latest Online Nation report.

Public sentiment has cooled, as fewer people now believe the internet is good for society, despite most still judging its benefits to outweigh the risks.

Children report complex online experiences, with many enjoying their digital time while also acknowledging adverse effects such as the so-called ‘brain rot’ linked to endless scrolling.

Significant portions of young people’s screen time occur late at night on major platforms, raising concerns about well-being.

New rules requiring age checks for UK pornography sites prompted a surge in VPN use as people attempted to bypass restrictions, although numbers have since declined.

Young users increasingly turn to online tools such as ASMR for relaxation, yet many also encounter toxic self-improvement content and body shaming.

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Google faces scrutiny over AI use of online content

The European Commission has opened an antitrust probe into Google over concerns it used publisher and YouTube content to develop its AI services on unfair terms.

Regulators are assessing whether Google used its dominant position to gain unfair access to content powering features like AI Overviews and AI Mode. They are examining whether publishers were disadvantaged by being unable to refuse use of their content without losing visibility on Google Search.

The probe also covers concerns that YouTube creators may have been required to allow the use of their videos for AI training without compensation, while rival AI developers remain barred from using YouTube content.

The investigation will determine whether these practices breached EU rules on abuse of dominance under Article 102 TFEU. Authorities intend to prioritise the case, though no deadline applies.

Google and national competition authorities have been formally notified as the inquiry proceeds.

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