UK expert panel to shape online safety policy

The UK Department for Science, Innovation and Technology has published the terms of reference for the Growing Up in the Online World expert panel, an independent group that will advise the government on children’s digital experiences.

The panel will provide impartial, evidence-based advice to support government policy development on children’s online well-being. Its remit includes digital technology, social media, gaming, AI chatbots, and proposals under the Growing up in the online world consultation.

DSIT said the panel will help identify evidence gaps and priority research needs for 2026 to 2027 and beyond. It is also intended to provide independent assurance that policy options are considered in the context of the evolving evidence base.

The panel’s responsibilities include reviewing emerging data on children’s online experiences, online safety, and design interventions. It will also scrutinise DSIT’s presentation of consultation evidence, identify risks and dependencies, and provide recommendations to inform advice to ministers.

Members will serve in a personal capacity and must declare conflicts of interest. DSIT said it will publish the panel’s membership once it has been agreed, along with declarations of conflicts of interest.

The panel will bring together expertise in child development, psychology, education, digital harms, online safety, behavioural science, platform design, data infrastructure, algorithmic systems, ethics, safeguarding, equality, human rights, and lived experience.

DSIT expects the panel to meet monthly via Microsoft Teams for the initial 4-month period, with additional meetings around key milestones. The panel will not set government policy, publish independent reports, represent employers or sectors, or engage with media on behalf of DSIT.

Why does it matter?

The panel shows how the UK is trying to ground children’s online safety and well-being policy in a broader evidence base covering platform design, AI chatbots, gaming, behavioural science, safeguarding, and lived experience. Its creation also points to a more formal advisory process around future policy choices, even though the panel itself will not set policy.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

EU advances DSA researcher access with platform roundtable

The European Commission and a group of Digital Services Coordinators have held a roundtable with Very Large Online Platforms and Very Large Online Search Engines to support the first data access requests by vetted researchers under the Digital Services Act.

The meeting focused on the new mechanism for submitting vetted researcher status applications. The DSA and its delegated act give researchers a route to request platform data needed to study systemic risks and societal impacts, while adding safeguards to prevent misuse of accessed data.

Digital Services Coordinators told participants that they had received 49 applications for assessment as of 19 May. The applications mainly request data from social media platforms and focus on risks such as illegal content, advertising transparency and AI features.

The roundtable forms part of the EU’s wider supervision of designated platforms under the DSA. The regime applies to major online services that meet the threshold for Very Large Online Platforms or Very Large Online Search Engines, including XNXX, which was designated as a Very Large Online Platform in 2024 and is therefore subject to stricter transparency, risk assessment and researcher access duties.

The Commission said Digital Services Coordinators are assessing the applications and preparing guidance to help researchers navigate the process. VLOPs and VLOSEs also shared updates on their work to manage data access requests and make data catalogues available.

Although Digital Services Coordinators assess individual applications, the Commission remains responsible for enforcing VLOP and VLOSE compliance with vetted researcher data access obligations. It said it would closely monitor whether platforms provide researchers with access to data as required under the DSA.

The Commission noted that it has already taken action on research-related transparency obligations under the DSA, including proceedings, commitments from AliExpress and the first non-compliance decision and fine issued to X.

Why does it matter?

The roundtable marks an important step toward operationalising DSA researchers’ access. Independent researchers need platform data to study systemic risks such as illegal content, advertising transparency, AI-driven features and risks linked to large online platforms, including adult services such as XNXX. The process will test whether the DSA can turn platform transparency from a legal obligation into usable evidence for public-interest research, while balancing access with privacy, security and safeguards against misuse.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI tests financial data integration in ChatGPT

OpenAI has launched a preview of a personal finance experience in ChatGPT for Pro users in the United States. The feature allows users to connect financial accounts, view a dashboard, and ask questions based on their financial data.

The feature is available on web and iOS apps and supports more than 12,000 financial institutions. OpenAI said the preview will initially be available to a smaller group of users before expanding more broadly.

Users can connect accounts through Plaid, with Intuit support planned. Once authenticated, ChatGPT syncs and categorises financial data, allowing users to view portfolio performance, spending, subscriptions, upcoming payments, and other financial activity.

OpenAI said the feature supports questions related to budgeting, planning, subscriptions, investments, and spending activity. OpenAI said ChatGPT is intended to help users review financial information but is not a substitute for professional financial advice.

Users can also choose to save financial context as ‘Financial memories’ for future conversations, according to OpenAI. OpenAI says those memories are a dedicated type of memory used specifically for financial conversations and can be viewed or deleted from the Finances page.

OpenAI said connected accounts allow access to balances, transactions, investments, and liabilities, but not full account numbers or account controls. Users can disconnect accounts at any time, after which synced account data will be deleted from OpenAI’s systems within 30 days.

Conversations with connected financial accounts default to GPT-5.5 Thinking. OpenAI said it worked with finance professionals to evaluate the feature on personal finance tasks and response quality.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

YouTube expands AI likeness detection tool to more creators

YouTube said it is expanding its AI likeness detection tool to all eligible creators over 18, allowing more users to identify and request the removal of unauthorised AI-generated videos that use their facial likeness.

The company said the feature, available through YouTube Studio, is intended to detect altered or synthetic videos that may depict a user’s face. Once enrolled, users can review detected matches and request the removal of content that violates YouTube’s Privacy Guidelines.

The platform said likeness detection had recently been introduced as a pilot for creators in the YouTube Partner Program and will now roll out gradually over the coming weeks to all eligible creators aged 18 or older.

YouTube said the tool is intended to help users understand where their likeness appears, safeguard their identity, and protect audiences from being misled by AI-generated depictions.

To enrol, users must grant the platform permission to use likeness-detection technology and complete a one-time verification process. According to YouTube, the tool works only on facial likeness and does not cover other identifying features such as voice.

YouTube said removal requests will be assessed under YouTube’s privacy policy, including whether the content is realistic, whether it is labelled as AI-generated, and whether the person can be uniquely identified. The company also provides exceptions for content such as parody or satire.

YouTube spokesperson Jack Malon said:

‘With this expansion, we’re making clear that whether creators have been uploading to YouTube for a decade or are just starting, they’ll have access to the same level of protection.’

The expansion follows earlier testing with creators and broader availability for groups including public officials, politicians, journalists, and the entertainment industry. It comes amid growing concern about deepfakes affecting both public figures and private individuals.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Peacebuilding and AI in focus at UNSSC webinar series

The United Nations System Staff College has highlighted growing interest across the UN and the wider peacebuilding community in how artificial intelligence is shaping conflict prevention, arguing that the technology can support peace efforts but cannot replace human judgement, diplomacy, and oversight.

The reflection draws on a three-part webinar series launched by UNSSC to examine AI governance, field use, and ethical risks in peacebuilding. According to the text, one message ran across all three discussions: AI may offer real value for conflict prevention, but its role should remain supportive rather than substitutive.

The piece argues that AI is already being used across the UN peace and security pillar and should be introduced only where it improves effectiveness, such as by handling repetitive tasks and allowing staff to focus on analysis, leadership, and political judgement. It also stresses that principles long associated with peacebuilding, including trust and ‘do no harm’, should apply across the full AI stack, from data and infrastructure to model design and deployment.

Examples cited from the webinar series include the use of augmented intelligence in early warning systems, where machine learning is combined with human contextual knowledge, and an AI-enabled WhatsApp chatbot used in Yemen to broaden participation in mediation, particularly among women and young people. The text presents these cases as evidence that AI can extend the reach of peacebuilding tools without replacing practitioners.

The final part of the reflection focuses on governance and ethics. It argues that while ethical AI principles are widely discussed, they need to be translated into practical, context-specific safeguards, especially in conflict settings. It also notes that risks differ across use cases such as early warning, social media monitoring, and mediation support, and says meaningful governance requires input from diplomats, researchers, mediators, and the private sector.

UNSSC says the webinar series drew between 300 and 500 registrants per session, which it presents as evidence of strong demand for more targeted learning on AI and peacebuilding. The college argues that its role should extend beyond convening discussion to turning those debates into practical knowledge for UN practitioners working at the intersection of AI and conflict prevention.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

UK links digital waste tracking to enforcement in Waste Crime Action Plan

The UK Department for Environment, Food & Rural Affairs (Defra) has linked the rollout of digital waste tracking to its wider effort to tackle waste crime in England, presenting stronger traceability as part of its Waste Crime Action Plan.

Defra says waste crime costs the economy an estimated £1 billion a year and continues to damage communities, the environment, and legitimate businesses. Its Waste Crime Action Plan for England combines tighter regulation, stronger enforcement, and faster clean-up of the most harmful illegal waste sites.

A central part of that approach is digital waste tracking. Defra says the system will create a near real-time record of where waste goes at each stage of its journey, making it harder for criminal operators to exploit gaps in the existing system. Better-quality data across the waste chain is also intended to support a more intelligence-led approach to regulation and enforcement.

The department has presented the launch of the public beta for the ‘Report Receipt of Waste’ service as a major step in that process. The service allows waste receivers to submit data on the waste they handle. It is intended to support a more accountable system in which waste movements can be tracked, verified, and audited.

Defra describes digital waste tracking as a shift away from a largely paper-based and bureaucratic system. For legitimate businesses, the department says the new approach should reduce administrative burdens while improving clarity and confidence across the sector.

The rollout will take place in phases. Defra says the first phase begins with the public beta and will become mandatory from October 2026 for licensed or permitted operators of waste receiving sites, including recycling centres, landfills, and treatment facilities. Around 12,000 permitted waste receiving sites will be covered in the first phase, with more than 100,000 operators expected to come into scope as the service expands.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

UK House of Commons backs amendments in lieu on Children’s Wellbeing Bill with online safety provisions

The UK House of Commons has backed government amendments instead of the Children’s Wellbeing and Schools Bill, after insisting on its disagreement with the Lords’ amendments and proposing its own amendments in lieu. In the debate, ministers said the Children’s Wellbeing and Schools Bill will place a statutory duty on the Secretary of State to act following the consultation, changing the wording from ‘may’ to ‘must’.

Education minister Olivia Bailey told MPs that the government is consulting on the mechanism, but that ‘under any outcome’ it will impose ‘some form of age or functionality restrictions for children under 16’. She added that curfews would be considered in addition to, not instead of, those restrictions.

Bailey said the Children’s Wellbeing and Schools Bill now requires a statutory progress report three months after Royal Assent, with regulations to be laid within 12 months after that. She said the government intends to move faster and aims to lay the regulations by the end of the year, while describing any further six-month extension as a backstop for ‘exceptional and unforeseen circumstances’ only.

Opposition MPs and Liberal Democrats argued that the timetable remained too slow. Conservative frontbencher Laura Trott said the revised proposal was ‘a huge step forward’ but warned that ‘every month of delay just leaves children more exposed to the harms of social media online’.

Liberal Democrat spokesperson Munira Wilson said the overall timeline could still amount to 21 months before action. The House later voted by 272 to 64 to insist on its disagreement with the Lords’ amendments and to approve the government’s amendments in lieu. Lords amendment 105C was also agreed to, allowing the Children’s Wellbeing and Schools Bill to move forward with the revised online safety provisions.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Ofcom releases public 4chan decision under UK online safety rules

Ofcom has published a non-confidential version of its confirmation decision against 4chan, giving a fuller public account of one of the UK regulator’s early enforcement actions under the Online Safety Act.

The decision concerns 4chan.org and sets out Ofcom’s findings that the platform failed to comply with several duties under the Act. According to the regulator, those failures included failing to carry out a suitable and sufficient illegal content risk assessment, failing to clearly set out in its terms of service how users are to be protected from illegal content, and failing to use highly effective age assurance to prevent children from encountering pornographic content.

Ofcom said 4chan must now take a series of corrective steps, including completing an illegal content risk assessment, updating its terms of service, and implementing robust age assurance measures. The regulator also imposed separate financial penalties linked to each breach, including a substantially larger penalty connected to the child protection requirement.

The case is significant because it shows the Online Safety Act moving from general compliance expectations into concrete enforcement. Rather than only warning platforms about their duties, Ofcom is now publicly setting out what it considers to be specific operational failures and attaching financial consequences to them.

The decision also underlines the regulator’s broader approach to compliance. Ofcom has indicated that further daily penalties can apply after the relevant deadlines if required actions are not taken, showing that enforcement is not limited to one-off fines but can escalate where platforms continue to fall short.

However, the publication of the decision provides platforms with a clearer signal of what enforcement under the Act is likely to look like. The 4chan case suggests that Ofcom is focusing not only on the presence of harmful or illegal content itself, but also on whether platforms have the systems, rules, and protective measures in place that the law requires.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Swiss survey highlights concern over big tech and digital sovereignty

Public concern over big tech companies is growing in Switzerland, according to a new survey by gfs.bern conducted on behalf of the Mercator Foundation Switzerland. A large majority of respondents view major technology firms as primarily profit-driven, while also expressing unease about their broader influence on society and politics.

Survey findings show that 90% of respondents believe big tech companies are mainly motivated by profit, while 94% support stronger protections for children and young people on social media platforms. Concerns extend beyond commercial behaviour, with 84% worried about political influence from the countries where these companies are based and 82% fearing increasing dependence on firms from the United States and China.

Overall perceptions in Switzerland remain mixed: 21% of respondents express a positive view of big tech companies, 40% hold a neutral stance, and 38% report negative impressions. Similar attitudes have been observed across Europe, where surveys in countries such as France and Germany indicate that many citizens consider existing regulatory frameworks insufficient.

Despite concerns about corporate influence, attitudes towards digitalisation itself remain broadly positive. Around 58% of respondents see digitalisation as beneficial overall, and 53% believe it offers personal advantages. However, only 48% think it benefits society as a whole, while 46% perceive its impact on democratic processes as negative.

A strong majority expects public institutions to take on greater responsibility for managing digital transformation. Around 88% support government efforts to ensure transparency in AI decision-making, while 86% want human oversight in critical situations. High levels of trust in Swiss authorities suggest public backing for a more active state role in shaping digital policy and safeguarding democratic values.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Metaverse’s decline and the harsh limits of a virtual future

In 2019, Facebook CEO Mark Zuckerberg announced Facebook Horizon, a VR social experience that allows users to interact, create custom avatars, and design virtual spaces. Zuckerberg saw the platform, later renamed Horizon Worlds, as the beginning of a new era of VR social networks, with users trading face-to-face interactions for digital ones.

To show his confidence in VR, Zuckerberg rebranded Facebook Inc. as Meta Platforms Inc. in October 2021, illustrating the company’s shift toward the metaverse as a broad virtual environment intended to integrate social interaction, work, commerce, and entertainment. Building on this new vision, Meta’s ambitions expanded beyond social interaction and entertainment, with the development roadmap including virtual real estate purchases and collaboration in virtual co-working spaces.

Fast forward to 17 March 2026, and the scale of Meta’s retreat from the metaverse vision has become unmistakable. In an official update, the company said it was ‘separating’ VR from Horizon so that each platform could grow with greater focus, while also making Horizon Worlds a mobile-only experience. Under the plan, Horizon Worlds and Events would disappear from the Quest Store by 31 March 2026, several flagship worlds would no longer be available in VR, and the Horizon Worlds app itself would be removed from Quest on 15 June 2026, ending VR access to Worlds altogether.

Yet Meta soon reversed part of the decision. In an Instagram Stories Q&A, CTO Andrew Bosworth said Horizon Worlds would remain available in VR after user backlash. Even so, the greater shift remained unchanged: Horizon Worlds was no longer a flagship VR project, but a much narrower product that reflected a clear contraction of Meta’s original metaverse ambition.

As it stands, Meta’s USD 80 billion investment seems less like a gateway to a new socio-technological era and more like one of the most expensive strategic miscalculations of the 21st century. The sunsetting of Horizon Worlds was certainly not a decision made on a whim, which begs the question: Why did the metaverse fail in the first place? Does it have a future in the AI landscape, and what does its retreat say about the politics of designing the future through corporate platforms?

Metaverse’s mainstream collapse

The most obvious reason for the metaverse’s failure was that it never became a mainstream social space. Meta’s strategy rested on the belief that large numbers of people would start using immersive virtual worlds as a normal setting for interaction, entertainment, and creative activity. The shift never happened at the scale needed to sustain the company’s ambitions.

One reason was friction. VR headsets were less practical than phones, more isolating than social media, and harder to integrate into everyday routines than the platforms people already used to communicate. Entering the virtual world required extra time, extra hardware, and openness to adapt to a different social environment. Most digital habits, however, are built around speed, familiarity, and ease of access.

Meta’s own March 2026 decision makes that failure difficult to deny. A company still convinced that immersive social VR was on its way to becoming mainstream would not have moved Horizon Worlds away from Quest and towards mobile. The shift suggested that the metaverse had failed to move from technological promise to everyday social practice.

Metaverse’s failure was not just one of convenience. It also struggled because it was never presented simply as a new digital space. It was framed as a future built largely on Meta’s own terms, with access tied to the company’s hardware, platforms, rules, and wider ecosystem. Such decisions made the metaverse feel less like an open evolution of the internet and more like a tightly managed corporate environment.

The distinction mattered because Meta was not merely launching another product. It was promoting a vision of how people might one day work, socialise, shop, and create online. Yet the more expansive that vision became, the more obvious it was that the system behind it remained closed and centralised. A future digital environment is harder to embrace when a single company controls the devices, spaces, distribution, and boundaries of participation.

Meta’s handling of Horizon Worlds clearly exposed that tension. The company could remove features, reshape access, alter incentives, and redirect the platform from the top down. Such a level of control may be standard for a private platform, but it sits uneasily with claims about building the next phase of digital life. In that sense, the metaverse failed not only because people were unconvinced by VR, but because its version of the future felt too corporate, too enclosed, and too disconnected from the openness people still associate with the internet.

Metaverse’s economic contradiction

The metaverse did not fail only as a social project. It also became increasingly difficult to justify on economic grounds. Meta spent heavily on Reality Labs while generating only limited returns from those investments. In its 2025 annual filing, the company said Reality Labs had reduced overall operating profit by around USD 19.19 billion for the year, while warning that similar losses would continue into 2026.

Losses on that scale might still have been acceptable if the metaverse had shown clear signs of momentum. However, there was little evidence of mass adoption, strong retention, or a durable path to monetisation. Virtual land, digital goods, branded experiences, and immersive workspaces never developed into the economic base of a new internet layer.

Instead, the metaverse began to look less like a future growth engine and more like a costly experiment with uncertain returns. The gap between spending and payoff became harder to ignore, especially as Meta continued to frame the metaverse as a long-term strategic priority. What used to be sold as the company’s next major frontier was increasingly difficult to justify in commercial terms.

The broader strategic context also changed. Meta’s own forward-looking statements pointed to increased hiring and spending in 2026, especially in AI. In practice, this meant the company was no longer choosing between the metaverse and inactivity, but between two competing visions of the future. AI was already delivering tangible gains in product development, infrastructure, and investor confidence.

In that competition for attention and capital, the metaverse lost. Meta’s pullback was also not an isolated case. Microsoft moved away from metaverse-first ambitions as well, retiring the Immersive space (3D) view in Teams meetings, Microsoft Mesh on the web, and Mesh apps for PC and Quest in December 2025. The services were replaced by immersive events in Teams, a narrower offering built around specific workplace functions rather than a broad metaverse vision.

The wider retreat matters because it suggests the problem was not limited to Meta’s execution. Another major tech company also stepped back from standalone immersive environments and turned to more limited, use-specific tools instead. A larger pattern appeared from that shift: grand metaverse narratives gave way to practical features, embedded tools, and industry-specific uses. In that sense, the metaverse has not entirely disappeared, but it did lose its status as the next internet.

Metaverse’s afterlife in the age of AI

The metaverse’s decline does not necessarily imply a complete disappearance. What seems more likely is that parts of it will survive in altered form, detached from the sweeping vision that once surrounded it. Rather than continuing as a standalone digital world meant to transform social life, the metaverse may persist as a set of tools, features, and immersive functions folded into other technologies.

AI is likely to play a role in that transition. It can lower the cost of building virtual environments, speed up avatar creation, automate elements of interaction design, and make digital spaces more responsive. In this sense, AI may succeed where the original metaverse struggled, not by reviving the same vision, but by making parts of it more practical and easier to use.

Such a distinction is important because it shifts the focus from ideology to utility. The metaverse was once marketed as the next stage of the internet, yet its more durable applications now appear to lie in narrower settings where immersion serves a clear purpose. Training, design, simulation, and industrial planning are all contexts in which virtual environments can offer measurable value without becoming a universal social destination.

What might survive, then, is not the metaverse as it was originally imagined, but a smaller set of immersive capabilities embedded in gaming, education, industry, and workplace systems. Avatars, digital agents, simulations, and adaptive virtual spaces may all remain relevant, but as components rather than the foundation of a new social order.

The shift also helps explain the political lesson of the metaverse’s collapse. Large-scale investment, aggressive branding, and executive certainty were not enough to secure public legitimacy. Meta tried to present the metaverse as an inevitable horizon, yet users did not embrace it, markets did not reward it in proportion to the spending, and the company itself eventually narrowed the project it had once elevated into a corporate identity.

In that sense, the metaverse matters even in failure. Its retreat does not simply mark the end of an overhyped product cycle. It also reveals the limits of top-down corporate future-making, especially when private platforms try to define the direction of collective digital life before society has decided whether such a future is either desirable or necessary.

Conclusion

The metaverse failed because it asked too much of users, promised too much to investors, and concentrated too much power in a platform model that never convincingly earned public trust. Meta’s retreat from Horizon Worlds makes that failure difficult to ignore, while Microsoft’s parallel narrowing of immersive ambitions suggests the problem extended beyond one company’s misjudgement.

Immersive VR technologies are unlikely to vanish, and AI may even extend some of their useful applications. Yet the metaverse as a universal social future has largely collapsed under the combined weight of weak adoption, unsustainable economics, and an overly corporate vision of digital life. What remains is not the next internet, but a reminder that the future cannot simply be declared into existence by the companies most eager to own it.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!