Finnish data breach exposed thousands of patients

A major data breach at Finnish psychotherapy provider Vastaamo exposed the private therapy records of around 33,000 patients in 2020. Hackers demanded bitcoin payments and threatened to publish deeply personal notes if victims refused to pay.

Among those affected was Meri-Tuuli Auer, who described intense fear after learning her confidential therapy details could be accessed online. Stolen records included discussions of mental health, abuse, and suicidal thoughts, causing nationwide shock.

The breach became the largest criminal investigation in Finland, prompting emergency government talks led by then prime minister Sanna Marin. Despite efforts to stop the leak, the full database had already circulated on the dark web.

Finnish courts later convicted cybercriminal Julius Kivimäki, sentencing him to more than six years in prison. Many victims say the damage remains permanent, with trust in therapy and digital health systems severely weakened.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

French regulator fines Free and Free Mobile €42 million

France’s data protection regulator CNIL has fined telecom operators Free Mobile and Free a combined €42 million over a major customer data breach. The sanctions follow an October 2024 cyberattack that exposed personal data linked to 24 million subscriber contracts.

Investigators found security safeguards were inadequate, allowing attackers to access sensitive personal data, including bank account details. Weak VPN authentication and poor detection of abnormal system activity were highlighted as key failures under the GDPR.

The French regulator also ruled that affected customers were not adequately informed about the risks they faced. Notification emails lacked sufficient detail to explain potential consequences or protective steps, thereby breaching obligations to clearly communicate data breach impacts.

Free Mobile faced an additional penalty for retaining former customer data longer than permitted. Authorities ordered both companies to complete security upgrades and data clean-up measures within strict deadlines.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

Questions mount over AI-generated artist

An artist called Sienna Rose has drawn millions of streams on Spotify, despite strong evidence suggesting she is AI-generated. Several of her jazz-influenced soul tracks have gone viral, with one surpassing five million plays.

Streaming platform Deezer says many of its songs have been flagged as AI-made using detection tools that identify technical artefacts in the audio. Signs include an unusually high volume of releases, generic sound patterns and a complete absence of live performances or online presence.

The mystery intensified after pop star Selena Gomez briefly shared one of Rose’s tracks on social media, only for it to be removed amid growing scrutiny. Record labels linked to Rose have declined to clarify whether a human performer exists.

The case highlights mounting concern across the industry as AI music floods streaming services. Artists, including Raye and Paul McCartney, have warned audiences that they still value emotional authenticity over algorithmic output.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

xAI faces stricter pollution rules for Memphis data centre

US regulators have closed a loophole that allowed Elon Musk’s AI company, xAI, to operate gas-burning turbines at its Memphis data centre without full air pollution permits. The move follows concerns over emissions and local health impacts.

The US Environmental Protection Agency clarified that mobile gas turbines cannot be classified as ‘non-road engines’ to avoid Clean Air Act requirements. Companies must now obtain permits if their combined emissions exceed regulatory thresholds.

Local authorities had previously allowed the turbines to operate without public consultation or environmental review. The updated federal rule may slow xAI’s expansion plans in the Memphis area.

The Colossus data centre, opened in 2024, supports training and inference for Grok AI models and other services linked to Musk’s X platform. NVIDIA hardware is used extensively at the site.

Residents and environmental groups have raised concerns about air quality, particularly in nearby communities. Legal advocates say xAI’s future operations will be closely monitored for regulatory compliance.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

EU revises Cybersecurity Act to streamline certification

The European Commission plans to revise the Cybersecurity Act to expand certification schemes beyond ICT products and services. Future assessments would also cover companies’ overall risk-management posture, including governance and supply-chain practices.

Only one EU-wide scheme, the Common Criteria framework, has been formally adopted since 2019. Cloud, 5G, and digital identity certifications remain stalled due to procedural complexity and limited transparency under the current Cybersecurity Act framework.

The reforms aim to introduce clearer rules and a rolling work programme to support long-term planning. Managed security services, including incident response and penetration testing, would become eligible for EU certification.

ENISA would take on a stronger role as the central technical coordinator across member states. Additional funding and staff would be required to support its expanding mandate under the newer cybersecurity laws.

Stakeholders broadly support harmonisation to reduce administrative burden and regulatory fragmentation. The European Commission says organisational certification would assess cybersecurity maturity alongside technical product compliance.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

CIRO discloses scale of August 2025 cyber incident

Canada’s investment regulator has confirmed a major data breach affecting around 750,000 people after a phishing attack in August 2025.

The Canadian Investment Regulatory Organization (CIRO) said threat actors accessed and copied a limited set of investigative, compliance, and market surveillance data. Some internal systems were taken offline as a precaution, but core regulatory operations continued across the country.

CIRO reported that personal and financial information was exposed, including income details, identification records, contact information, account numbers, and financial statements collected during regulatory activities in Canada.

No passwords or PINs were compromised, and the organisation said there is no evidence that the stolen data has been misused or shared on the dark web.

Affected individuals are being offered two years of free credit monitoring and identity theft protection as CIRO continues to monitor for further malicious activity nationwide.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI outlines advertising plans for ChatGPT access

The US AI firm, OpenAI, has announced plans to test advertising within ChatGPT as part of a broader effort to widen access to advanced AI tools.

An initiative that focuses on supporting the free version and the low-cost ChatGPT Go subscription, while paid tiers such as Plus, Pro, Business, and Enterprise will continue without advertisements.

According to the company, advertisements will remain clearly separated from ChatGPT responses and will never influence the answers users receive.

Responses will continue to be optimised for usefulness instead of commercial outcomes, with OpenAI emphasising that trust and perceived neutrality remain central to the product’s value.

User privacy forms a core pillar of the approach. Conversations will stay private, data will not be sold to advertisers, and users will retain the ability to disable ad personalisation or remove advertising-related data at any time.

During early trials, ads will not appear for accounts linked to users under 18, nor within sensitive or regulated areas such as health, mental wellbeing, or politics.

OpenAI describes advertising as a complementary revenue stream rather than a replacement for subscriptions.

The company argues that a diversified model can help keep advanced intelligence accessible to a wider population, while maintaining long term incentives aligned with user trust and product quality.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

How autonomous vehicles shape physical AI trust

Physical AI is increasingly embedded in public and domestic environments, from self-driving vehicles to delivery robots and household automation. As intelligent machines begin to operate alongside people in shared spaces, trust emerges as a central condition for adoption instead of technological novelty alone.

Autonomous vehicles provide the clearest illustration of how trust must be earned through openness, accountability, and continuous engagement.

Self-driving systems address long-standing challenges such as road safety, congestion, and unequal access to mobility by relying on constant perception, rule-based behaviour, and fatigue-free operation.

Trials and early deployments suggest meaningful improvements in safety and efficiency, yet public confidence remains uneven. Social acceptance depends not only on performance outcomes but also on whether communities understand how systems behave and why specific decisions occur.

Dialogue plays a critical role at two levels. Ongoing communication among policymakers, developers, emergency services, and civil society helps align technical deployment with social priorities such as safety, accessibility, and environmental impact.

At the same time, advances in explainable AI allow machines to communicate intent and reasoning directly to users, replacing opacity with interpretability and predictability.

The experience of autonomous vehicles suggests a broader framework for physical AI governance centred on demonstrable public value, transparent performance data, and systems capable of explaining behaviour in human terms.

As physical AI expands into infrastructure, healthcare, and domestic care, trust will depend on sustained dialogue and responsible design rather than the speed of deployment alone.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Verizon responds to major network outage

A large-scale network disruption has been confirmed by Verizon, affecting wireless voice, messaging, and mobile data services and leaving many customer devices operating in SOS mode across several regions.

The company acknowledged service interruptions during Wednesday afternoon and evening, while emergency calling capabilities remained available.

Additionally, the telecom provider issued multiple statements apologising for the disruption and pledged to provide account credits to impacted customers. Engineering teams were deployed throughout the incident, with service gradually restored later in the day.

Verizon advised users still experiencing connectivity problems to restart their devices once normal operations resumed.

Despite repeated updates, the company has not disclosed the underlying cause of the outage. Independent outage-tracking platforms described the incident as a severe breakdown in cellular connectivity, with most reports citing complete signal loss and mobile phone failures.

Verizon stated that further updates would be shared following internal reviews, while rival mobile networks reported no comparable disruptions during the same period.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

TikTok faces perilous legal challenge over child safety concerns

British parents suing TikTok over the deaths of their children have called for greater accountability from the platform, as the case begins hearings in the United States. One of the claimants said social media companies must be held accountable for the content shown to young users.

Ellen Roome, whose son died in 2022, said the lawsuit is about understanding what children were exposed to online.

The legal filing claims the deaths were a foreseeable result of TikTok’s design choices, which allegedly prioritised engagement over safety. TikTok has said it prohibits content that encourages dangerous behaviour.

Roome is also campaigning for proposed legislation that would allow parents to access their children’s social media accounts after a death. She said the aim is to gain clarity and prevent similar tragedies.

TikTok said it removes most harmful content before it is reported and expressed sympathy for the families. The company is seeking to dismiss the case, arguing that the US court lacks jurisdiction.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!