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Jordan

Digital snapshot – key policies and laws

Jordan’s government is organising digital policy around a new Digital Transformation Strategy and Implementation Plan 2026–2028, alongside a Digital Inclusion Policy 2025, which builds on the National Digital Transformation Strategy & Implementation Plan 2021-2025.

On trust and data governance, Jordan adopted its first comprehensive Personal Data Protection Law No. 24 of 2023, which protects personal data, sets consent-based processing rules, recognises data-subject rights, and covers issues such as erasure, objection to profiling, data transfer and breach notification. The Ministry of Digital Economy and Entrepreneurship (MoDEE) also established a dedicated Register of Data Protection Officer, Processors and Controllers to monitor compliance and set privacy priorities and regulations.

The AI Strategy and Implementation Roadmap 2023–2027 was developed with consultation across public, private and academic actors and includes a five-year plan built around 68 projects.

In cybersecurity, the National Cybersecurity Strategy 2025–2028 and its executive programme move policy into implementation, with 42 programmes and 51 projects approved by the National Council for Cybersecurity.

Cyber space, civic space

Jordan’s Cybercrime Law No. 17 of 2023 has become one of the country’s most impactful digital-governance regulation. Its supporters present it as a response to cyber abuse, fraud, blackmail, disinformation, and other online harms. Lawmakers defended it as needed to punish online attackers and blackmailers. But the law also extends well beyond technical cyber offences, covering online speech, platform behaviour, anonymity, media work, and public debate. It introduced criminal penalties for a wide range of acts classified as cybercrimes, including unauthorised access to information systems, interference with networks or data, identity theft, online fraud, electronic extortion, the misuse of personal data, the creation or distribution of malicious software, and cyber-enabled harassment, while also affecting what citizens, journalists, and public figures may feel safe saying online.

The IFC (International Finance Corporation), a member of the World Bank Group, and Jordan’s MoDEE signed an agreement in 2020 to attract private-sector participation to expand and operate a high-speed internet network to boost connectivity, improve digital services, and create jobs. The Telecommunications Regulatory Commission (TRC) signed an agreement in 2022 with two telecommunications operators, Orange and Umniah, which started introducing 5G services in the Kingdom in 2023.

Regarding digital infrastructure, the Coral Bridge submarine cable links Aqaba with Taba in Egypt and lands at Aqaba Digital Hub’s carrier-neutral facility, strengthening Jordan’s role in regional connectivity, cloud, data-centre and redundancy services.

The digital economy agenda includes e-commerce, fintech, cloud, blockchain and gaming. Jordan’s National E-Commerce Strategy 2023–2025 focuses on legal frameworks, logistics, low-value parcels and digital trade, while MoDEE’s policy list includes a Cloud Platforms and Services Policy 2020, Blockchain Technology Policy 2025, and E-Gaming and E-Sports Strategy 2023–2027.

Related news on dig.watch

Jordan’s Permanent Mission to the UN in Geneva:

The Permanent Mission of the Hashemite Kingdom of Jordan to the UN Office at Geneva and to the specialised agencies in Switzerland represents Jordan in Geneva’s multilateral system. The mission is located at Rue de Vermont 37–39, 1202 Geneva, and UN Geneva lists H.E. Mr Akram Sa’ud Harahsheh as Ambassador and Permanent Representative, with credentials dated 2 September 2024.

Official UNOG website: https://www.ungeneva.org/en/blue-book/missions/member-states/jordan

EMBASSY AND PERMANENT MISSION TO THE UN – GENEVA

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Consult Jordan’s digital strategies and regulations

Here you can explore the country’s main digital strategies, laws, and regulations by simply asking the chatbot, which is designed to help you quickly find relevant documents and understand the country’s digital policy landscape.

Main digital policies and regulations in the country:

Follow Jordan’s digital infrastructure

The data is sourced from reputable international agencies and organizations. Hover over each field for source information and explanations.
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General profile

Official name: Hashemite Kingdom of Jordan

Source: Wikipedia

National internet domain: JO

Source: Wikipedia

Area: 89,341 km2

Source: Wikipedia

Capital: Amman

Source: Wikipedia

Population: 11.3 million

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: Wikipedia

Population growth: 0.45

Annual population growth rate for year t is the exponential rate of growth of midyear population from year t-1 to t, expressed as a percentage. Population is based on the de facto definition of population, which counts all residents regardless of legal status or citizenship.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: World Bank Open Data

Life expectancy at birth: 74.22

Total years (Estimate for 2022)
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

Rule of law estimate: 0.22

Rule of Law captures perceptions of the extent to which agents have confidence in and abide by the rules of society, and in particular the quality of contract enforcement, property rights, the police, and the courts, as well as the likelihood of crime and violence. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Source: databank.worldbank.org

Regulatory quality estimate: 0.16

Regulatory Quality captures perceptions of the ability of the government to formulate and implement sound policies and regulations that permit and promote private sector development. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Source: databank.worldbank.org

Political stability: -0.30

Political Stability and Absence of Violence / Terrorism: measures perceptions of the likelihood that the government will be destabilized or overthrown by unconstitutional or violent means, including politically-motivated violence and terrorism. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Source: databank.worldbank.org

Economic info

Currency: Jordanian dinar

Source: Wikipedia

Unemployment (%): 18.20

Unemployment, total (% of total labor force)
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

GDP (current US$): 50.8 billion

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

GDP growth (annual %): 2.62

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

GDP per capita (current US$): 4.5 thousand

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

Inflation, consumer prices (annual %): 2.08

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org
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Digital profile

Internet and social media penetration:

Individuals using the internet, total (%): 90.50

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Social media users: 6.4 million

Estimate for 2024
Source: datareportal.com

Male internet users (%): 88.90

Male internet users as a % of total male population.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Facebook users: 5.3 million

Estimate for 2024
Source: datareportal.com

Female internet users (%): 82.70

Female Internet users as a % of total female population.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Instagram users: 3.7 million

Estimate for 2024
Source: datareportal.com

Households with internet access at home (%): 92.20

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Linkedin users: 1.6 million

Estimate for 2024
Source: datareportal.com

Fixed broadband subscriptions: 7.04

Total fixed broadband subscriptions (per 100 people) refers to fixed subscriptions to high-speed access to the public internet (a TCP/IP connection), at downstream speeds equal to, or greater than, 256 kbit/s.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

X users: 1.1 million

Estimate for 2024
Source: datareportal.com

Mobile infrastructure and access:

Mobile ownership (%): 74.35

Mobile phone ownership as a % of total population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Mobile Infrastructure: 70.46

Mobile Infrastructure index: High-performance mobile internet coverage availability. It includes parameters such as network coverage, performance, quality of supporting infrastructure and amount of spectrum assigned to mobile network operators (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Gender gap in mobile internet (%): 7.14

This metric evaluates the disparity in mobile internet access between genders. (Estimate for 2023)
Sources: https://www.gallup.com/ and https://www.mobileconnectivityindex.com/

Mobile Affordability: 55.81

Mobile Affordability index : The availability of mobile services and devices at price points that reflect the level of income across a national population. It includes parameters such as mobile tariffs, headset prices, taxation and inequality (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Gender gap in mobile ownership (%): 18.32

Represents the disparity between genders in owning mobile devices. (Estimate for 2023)
Sources: https://www.gallup.com/, https://datareportal.com/ and https://www.mobileconnectivityindex.com/

Top-Level Domains (TLDs) per person: 51.98

Number of generic and country Top Level Domains per person Estimate for 2023.
Source: https://zooknic.com/

Network performance: 65.20

Network performance index: Quality of mobile services measured by download speed, upload speed and latencies (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Mobile download speeds: 29.72

Mobile download speeds: Average download speed for mobile users (originally in Mbit/s) (Estimate for 2023)
Source: Ookla's Speedtest Intelligence

Mobile uploads speeds: 72.96

Mobile uploads speeds: average uploads speed for mobile users (originally in Mbit/s) (Estimate for 2023)
Source: Ookla's Speedtest Intelligence

Mobile Latencies: 92.93

Mobile Latencies: Average latency for mobile users (originally in milliseconds) (Estimate for 2023)
Source: Ookla's Speedtest Intelligence

Network Coverage (%): 91.38

Network coverage (% of total population) (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

2G Coverage (%): 99.80

Coverage % of population (Estimate for 2023)
Source: www.itu.int

3G Coverage (%): 100

Coverage % of population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

4G Coverage (%): 100

Coverage % of population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

5G Coverage (%): 13.95

Coverage % of population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Operating system and browser market share estimate

Operating system market share (%):

Desktop, Tablet & Console Operating System Market Share: Estimate for 2024
Source: https://gs.statcounter.com/

Browser market share (%):

Browser Market Share Worldwide: Estimate for 2024
Source: https://gs.statcounter.com/

Android: 64.01

Chrome: 75.93

Win10: 9.47

Safari: 14.64

iOS: 16.10

Edge: 2.15

OS X: 1.48

Firefox: 0.86

Win11: 5.69

Samsung Internet: 4.93


The UN E-Government Survey

The UN E-Government Survey is the assessment of the digital government landscape across all UN member states. The E-Government Survey is informed by over two decades of longitudinal research, with a ranking of countries based on the UN E-Government Development Index (EGDI), a combination of primary data (collected and owned by the UN Department of Economic and Social Affairs) and secondary data from other UN agencies.
Source: https://publicadministration.un.org/egovkb/en-us/Reports/UN-E-Government-Survey-2024

E-Government Rank: 89

Nations E-Government Development Index (EGDI), a combination of primary data (collected and owned by the United Nations Department of Economic and Social Affairs) and secondary data from other UN agencies. Estimate gives the country's rank.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

E-Government Index: 0.68

The EGDI is a composite measure of three important dimensions of e-government, namely: provision of online services, telecommunication connectivity and human capacity. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

E-Participation Index: 0.61

The E-Participation Index (EPI) is derived as a supplementary index to the United Nations E-Government Survey. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

Online Service Index: 0.75

The online services index was developed by the UN to evaluate the scope and quality of government online services. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-cente

Human Capital Index: 0.64

The Human Capital Index (HCI) quantifies the contribution of health and education to the productivity of the next generation of workers. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

Telecommunication Infrastructure Index: 0.64

Telecommunication Infrastructure Index- Telecommunication Infrastructure Index (TII) Composite Indicator that measures the countries' Telecommunication infrastructure readiness to adopt the opportunities offered by Information and Communication Technology as to enhance their competitiveness. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

Government AI Readiness Index

Ranking: 49

Global Ranking is calculated based on the total score. (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Total: 61.57

The total score is calculated by taking the arithmetic mean of each dimension, followed by the arithmetic mean of each pillar. The final score is the arithmetic mean of the three pillars, with all indicators, dimensions, and pillars weighted equally. (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Government: 74.92

This pillar evaluates a government's readiness and capability to implement AI responsibly and effectively. It includes several dimensions: the presence of a national AI strategy (Vision), regulations for data protection, privacy, and cybersecurity, along with ethical frameworks and accountability measures (Governance and Ethics). It also considers the existing IT infrastructure, online services, and promotion of emerging technology investments (Digital Capacity). Finally, it assesses the government’s ability to change and innovate effectively, including responsiveness to change, effectiveness, and use of procurement data (Adaptability). (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Technology Sector: 42.64

This pillar assesses the country's technology sector and its ability to support AI implementation. It includes the maturity of the sector, measured by metrics such as the number of AI and non-AI unicorns, value of trade in ICT services and goods, and spending on computer software (Maturity). It also evaluates the sector's capacity for innovation, considering factors like time spent dealing with regulations, availability of venture capital, R&D spending, company investment in emerging technology, and research papers published in AI (Innovation Capacity). Additionally, it examines the availability of skills within the population, focusing on STEM graduates, GitHub users, female STEM graduates, quality of engineering education, and ICT skills (Human Capital). (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Data and Infrastructure: 67.14

This pillar evaluates a country’s technological and data infrastructure to support AI implementation. It examines the quality of technological infrastructure, including telecommunications, supercomputing capabilities, broadband quality, 5G infrastructure, and the adoption of emerging technologies (Infrastructure). It also assesses the availability of data for training AI models, considering factors such as open data, data governance, mobile-cellular subscriptions, household internet access, and statistical capacity (Data Availability). Additionally, it considers the representativeness of the available data, focusing on metrics like the gender gap in internet access and the affordability of internet-enabled devices relative to GDP per capita (Data Representativeness). (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/