Gender rights online

Amazon removes diversity references as companies scale back DEI policies

Amazon has removed references to ‘inclusion and diversity‘ from its latest annual report, signalling a shift away from diversity, equity and inclusion (DEI) initiatives. The change follows an internal memo from December, in which Amazon announced it was winding down certain DEI programmes by the end of 2024. Instead of maintaining separate initiatives, the company plans to integrate DEI efforts into broader corporate processes.

Tech giants such as Meta and Google have also been scaling back diversity programmes, facing pressure from conservative groups threatening legal action. Disney has similarly adjusted its DEI approach, removing mentions of its ‘Reimagine Tomorrow‘ programme while introducing an initiative to hire US military veterans. The trend reflects a broader corporate retreat from diversity-focused policies that gained traction after the 2020 protests against racial injustice.

Political opposition to DEI has grown, with President Donald Trump’s administration vowing to eliminate diversity policies in the private sector. In response, attorneys general from twelve US states, including New York and California, have reaffirmed their commitment to enforcing civil rights protections against workplace discrimination. The debate over DEI’s future remains contentious as businesses and lawmakers continue to clash over its role in corporate America.

Google drops diversity-focused recruitment targets

Google has scrapped its diversity-based hiring goals and is reviewing its inclusion initiatives, aligning with other US businesses scaling back such efforts. Chief People Officer Fiona Cicconi confirmed the company would no longer set aspirational diversity targets, marking a shift from commitments made in 2020 to improve representation across leadership roles.

A goal set by CEO Sundar Pichai in 2020 aimed for 30% of leadership hires to come from underrepresented groups by 2025. Reports indicate Google had reached 60% of its five-year objectives by early 2024. However, recent regulatory filings show that the company removed previous statements about making diversity a core focus, reflecting its broader reassessment of DEI programmes.

Alphabet Workers Union criticised the move, calling it part of a larger trend against workplace diversity in the tech sector. As a federal contractor, Google also cited the need to comply with changing regulations and executive orders affecting DEI initiatives. Internal employee groups such as “Black Googler Network” and ‘Trans at Google’ will remain in place, continuing to inform company policies.

Other major technology firms, including Meta and Amazon, have also reduced their DEI commitments. Conservative groups have challenged corporate diversity policies following a 2023 US Supreme Court ruling against affirmative action in university admissions, increasing pressure on businesses to revise their approaches.

Meta, X, Google join EU code to combat hate speech

Major tech companies, including Meta’s Facebook, Elon Musk’s X, YouTube, and TikTok, have committed to tackling online hate speech through a revised code of conduct now linked to the European Union’s Digital Services Act (DSA). Announced Monday by the European Commission, the updated agreement also includes platforms like LinkedIn, Instagram, Snapchat, and Twitch, expanding the coalition originally formed in 2016. The move reinforces the EU’s stance against illegal hate speech, both online and offline, according to EU tech commissioner Henna Virkkunen.

Under the revised code, platforms must allow not-for-profit organisations or public entities to monitor how they handle hate speech reports and ensure at least 66% of flagged cases are reviewed within 24 hours. Companies have also pledged to use automated tools to detect and reduce hateful content while disclosing how recommendation algorithms influence the spread of such material.

Additionally, participating platforms will provide detailed, country-specific data on hate speech incidents categorised by factors like race, religion, gender identity, and sexual orientation. Compliance with these measures will play a critical role in regulators’ enforcement of the DSA, a cornerstone of the EU’s strategy to combat illegal and harmful content online.

EU court orders SNCF to eliminate gender titles in online ticket purchases to comply with privacy regulations

The EU’s highest court ruled today that France‘s railway company SNCF must stop asking customers for their gender titles when purchasing tickets online. This ruling follows a complaint filed by LGBT+ rights group Mousse, which argued that requiring a title like Mr. or Mrs. violated EU privacy laws, specifically the General Data Protection Regulation (GDPR), which mandates data minimisation.

Mousse contended that asking for a title, which reflects a person’s gender identity, was unnecessary and infringed on privacy rights. While SNCF justified the practice of personalising communications and offering services like women-only carriages on night trains, the court disagreed. It concluded that personalising commercial communications based on presumed gender identity was not essential for completing a rail transport contract.

The court’s decision, based on a previous opinion from Advocate-General Maciej Szpunar, allows companies to communicate with customers in a more inclusive, non-gendered manner. Mousse celebrated the ruling as a victory for LGBT+ rights, emphasising its potential to bring wider positive changes for equality across the EU.

Meta ends fact-checking program in the US

Meta Platforms has announced the termination of its US fact-checking program and eased restrictions on politically charged discussions, such as immigration and gender identity. The decision, which affects Facebook, Instagram, and Threads, marks a significant shift in the company’s content moderation strategy. CEO Mark Zuckerberg framed the move as a return to ‘free expression,’ citing recent US elections as a cultural tipping point. The changes come as Meta seeks to build rapport with the incoming Trump administration.

In place of fact-checking, Meta plans to adopt a ‘Community Notes’ system, similar to that used by Elon Musk’s platform X. The company will also scale back proactive monitoring of hate speech, relying instead on user reports, while continuing to address high-severity violations like terrorism and scams. Meta is also relocating some policy teams from California to other states, signalling a broader operational shift. The decision follows the promotion of Republican policy executive Joel Kaplan to head of global affairs and the appointment of Trump ally Dana White to Meta’s board.

The move has sparked criticism from fact-checking organisations and free speech advocates. Angie Drobnic Holan, head of the International Fact-Checking Network, pushed back against Zuckerberg’s claims of bias, asserting that fact-checkers provide context rather than censorship. Critics, including the Centre for Information Resilience, warn that the policy rollback could exacerbate disinformation. For now, the changes will apply only to the US, with Meta maintaining its fact-checking operations in regions like the European Union, where stricter tech regulations are in place.

As Meta rolls out its ‘Community Notes’ system, global scrutiny is expected to intensify. The European Commission, already investigating Musk’s X over similar practices, noted Meta’s announcement and emphasised compliance with the EU’s Digital Services Act, which mandates robust content regulation. While Meta navigates a complex regulatory and political landscape, the impact of its new policies on disinformation and public trust remains uncertain.

AI model Aitana takes social media by storm

In Barcelona, a pink-haired 25-year-old named Aitana captivates social media with her stunning images and relatable personality. But Aitana isn’t a real person—she’s an AI model created by The Clueless Agency. Launched during a challenging period for the agency, Aitana was designed as a solution to the unpredictability of working with human influencers. The virtual model has proven successful, earning up to €10,000 monthly by featuring in advertisements and modelling campaigns.

Aitana has already amassed over 343,000 Instagram followers, with some celebrities unknowingly messaging her for dates. Her creators, Rubén Cruz and Diana Núñez, maintain her appeal by crafting a detailed “life,” including fictional trips and hobbies, to connect with her audience. Unlike traditional models, Aitana has a defined personality, presented as a fitness enthusiast with a determined yet caring demeanour. This strategic design, rooted in current trends, has made her a relatable and marketable figure.

The success of Aitana has sparked a new wave of AI influencers. The Clueless Agency has developed additional virtual models, including a more introverted character named Maia. Brands increasingly seek these customisable AI creations for their campaigns, citing cost efficiency and the elimination of human unpredictability. However, critics warn that the hypersexualised and digitally perfected imagery promoted by such models may negatively influence societal beauty standards and young audiences.

Despite these concerns, Aitana represents a broader shift in advertising and social media. By democratising access to influencer marketing, AI models like her offer new opportunities for smaller businesses while challenging traditional notions of authenticity and influence in the digital age.

Protecting journalists online with global solutions from IGF 2024

The safety of journalists online took centre stage during an open forum at IGF 2024 in Riyadh. Experts and audience members shared insights on the growing threats faced by journalists globally, including online harassment, surveillance, and censorship. Discussions underscored how these challenges disproportionately affect women journalists and individuals from marginalised communities.

Panelists such as Isabelle Lois from Switzerland and Bruna Martins dos Santos from Brazil emphasised the urgent need for stronger legal frameworks and better implementation of existing laws. Digital platforms were urged to increase accountability for online attacks, while media organisations were encouraged to provide robust support systems for their journalists. Gulalai Khan from Pakistan highlighted the importance of digital literacy and ethical reporting in navigating online threats.

Debates also addressed the evolving definition of journalism in the digital age, questioning whether protections should extend to citizen journalists and content creators. Giulia Lucchese from the Council of Europe pointed to positive initiatives like Switzerland’s National Action Plan and European campaigns on journalist safety as steps in the right direction. However, participants agreed on the need for greater international collaboration to amplify these efforts.

The session concluded with a call for multi-stakeholder approaches to foster trust and ensure journalist safety. Speakers stressed that governments, tech companies, and civil society must work together to protect press freedom in democratic societies. Overall, the forum highlighted both ongoing challenges and the importance of collective action to safeguard journalists in an increasingly digital world.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

African parliamentarians discuss digital transformation at IGF 2024

A networking session at IGF 2024 in Riyadh examined the vital role of African parliamentarians in shaping inclusive digital policies. Discussions revolved around creating legislation that keeps pace with technological evolution, fostering multi-stakeholder collaboration, and addressing Africa’s unique challenges in the digital age.

Participants called for stronger engagement between parliamentarians, technologists, and scientists to craft practical and forward-looking digital frameworks.

Speakers, including Catherine Mumma from Kenya and Millennium Anthony from Tanzania, underscored the need to improve digital infrastructure and internet access, particularly in rural regions. Challenges such as expensive data costs, insufficient digital skills, and a lack of dedicated parliamentary committees for science and technology were highlighted. Susan Dossi from Malawi and Daniel Molokele from Zimbabwe stressed the importance of public participation in the legislative process to ensure policies reflect citizens’ needs.

The session addressed the borderless nature of the internet and the importance of regional and global collaboration to tackle cybercrime and cross-border governance issues. Ayoban Ngao from the Democratic Republic of Congo and Lekhotsa Mafatle from Lesotho emphasised the need to update educational curricula to align with digital needs while investing in digital skills and infrastructure. Ke Gong from China contributed insights on leveraging international best practices to guide Africa’s digital transformation.

Concluding discussions focused on the critical role of parliamentarians in driving digital growth through informed policymaking. Participants advocated for greater cooperation across sectors to ensure Africa capitalises on digital opportunities while addressing its unique challenges. The session underscored a collaborative approach as key to fostering inclusive digital development across the continent.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Dynamic Coalitions: Bridging digital divides and shaping equitable online governance

The session ‘Dynamic Coalitions and the Global Digital Compact’ at IGF 2024 in Riyadh highlighted the significant role of Dynamic Coalitions (DCs) in advancing the Global Digital Compact’s (GDC) objectives. Moderated by Jutta Croll, the discussion served as a platform to illustrate the alignment of DC efforts with the GDC’s goals, emphasising the need for broader collaboration and inclusion.

One of the pressing topics addressed was bridging digital divides, as emphasised by June Paris, an experienced nurse engaged in research on nutrition in pregnant women and a business development expert. She underscored the challenges faced by Small Island Developing States (SIDS), noting their increased vulnerability to digital marginalisation. Paris called on DCs to prioritise policies that combat polarisation and promote equitable internet access for underrepresented regions.

The conversation also delved into expanding the benefits of the digital economy. Muhammad Shabbir, a member of the Internet Society’s Accessibility Special Interest Group, a member of the Pakistan ISOC chapter, and a member of the Digital Coalition on Accessibility and Disability (DCAD), detailed the contributions of coalitions like the DC on Financial Inclusion, which advocates for accessible financial services, and the DC on Open Education, which focuses on enhancing learning opportunities. Shabbir also highlighted the DC on Accessibility’s work towards digital inclusivity for persons with disabilities and the DC on Environment’s initiatives to address the environmental impacts of digitalisation.

Founder and investor of the WAF lifestyle app and chair of Dynamic Coalition on Core Internet Values, Olivier Crepin-Leblond, provided insights on fostering safe and inclusive digital spaces, stressing the pivotal work of DCs like the DC on Internet Rights and Principles, which champions human rights online, and the DC on Child Online Safety, which ensures the protection of children in the digital realm. He highlighted the significant proportion of under-18 internet users, linking their rights to the UN Convention on the Rights of the Child.

Data governance and AI regulation also featured prominently. Tatevik Grigoryan, co-chair of Dynamic Coalition on Interoperability, Equitable and Interoperable Data Governance and Internet Universality Indicators, discussed frameworks for responsible data management. At the same time, Yao Amevi Amnessinou Sossou, a research fellow for innovation and entrepreneurship, spotlighted AI-related initiatives. These included tackling gender biases through the DC on Gender and Internet Governance and exploring AI’s potential in healthcare and connected devices through other coalitions. Their contributions underscored the need for ethical and inclusive governance of emerging technologies.

The session’s open dialogue further enriched its value. The lead of three dynamic coalitions – Digital Economy, Digital Health and Environment, Dr Rajendra Pratap Gupta, highlighted the urgency of job creation and digital inclusion, while audience members raised critical points on data integrity and the transformative potential of gamification. Mark Carvell’s (co-moderator of the session) mention of the WSIS+20 Review added a forward-looking perspective, inviting DCs to contribute their expertise to this landmark evaluation.

By showcasing the diverse initiatives of Dynamic Coalitions, the session reinforced their essential role in shaping global internet governance. The call for greater inclusion, tangible outcomes, and multistakeholder collaboration resonated throughout, marking a clear path forward for advancing the GDC’s objectives.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Parliamentarians urged to bridge the global digital divide

At the ‘IGF Parliamentary Track – Session 1’ session in Riyadh, parliamentarians, diplomats, and digital experts gathered to address persistent gaps in global digital governance. The session spotlighted two critical UN-led initiatives: the World Summit on the Information Society (WSIS) and the Global Digital Compact (GDC), underscoring their complementary roles in bridging the digital divide and addressing emerging digital challenges like AI and data governance.

Ambassador Muhammadou M.O. Kah, Chair of the Commission for Science and Technology for Development, stressed the urgency of digital inclusion. ‘Digital technologies are transforming our world at a remarkable pace, but we must confront the persistent divide,’ he said, remembering that twenty years after WSIS first set out a vision for an inclusive digital society, one-third of the world’s population remains unconnected, with inequalities deepening between urban and rural areas, genders, and socioeconomic groups.

The Global Digital Compact, introduced as a ‘refresh’ of WSIS priorities, emerged as a key focus of the discussion. From the UN Tech Envoy’s Office, Isabel de Sola presented the GDC’s five pillars: affordable internet access, tackling misinformation, data governance, fostering inclusive digital economies, and ensuring safe AI implementation. De Sola emphasised, ‘We need a holistic approach. Data governance, AI, and connectivity are deeply interconnected and must work in tandem to serve society fairly.’

Sorina Teleanu, the session’s moderator and Head of knowledge at Diplo, highlighted the need for urgent action, stating: ‘We have the Global Digital Compact, but what’s next? It’s about implementation—how we take global commitments and turn them into real, practical solutions at national and local levels,’ she urged parliamentarians to exercise their oversight role and push for meaningful progress.

The session exposed a growing disconnect between governments and parliaments on digital policy. Several parliamentarians voiced concerns about exclusion from international processes that shape national legislation and budgets. ‘We cannot act effectively if we are not included or informed,’ a delegate from South Africa noted, calling for better integration of lawmakers into global frameworks like the GDC and WSIS.

To close these gaps, speakers proposed practical solutions, including capacity-building programs, toolkits for mapping GDC priorities locally, and stronger regional parliamentary networks. ‘Parliamentarians are closest to the people’ Ambassador Kah reminded attendees, ‘they play a crucial role in translating global commitments into meaningful local action’

The discussion ended with a renewed call for collaboration: greater inclusion of lawmakers, better alignment of international frameworks with local needs, and stronger efforts to bridge the digital divide. As the world approaches WSIS’ 20-year review in 2025, the path forward requires a unified, inclusive effort to ensure digital advancements reach all corners of society.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.