EU investigates Google over potential Digital Markets Act breach

The European Commission has opened an investigation into whether Google may be breaching the Digital Markets Act by unfairly demoting news publishers in search results.

An inquiry that centres on Google’s ‘site reputation abuse policy’, which appears to lower rankings for publishers that host content from commercial partners, even when those partnerships support legitimate ways of monetising online journalism.

The Commission is examining whether Alphabet’s approach restricts publishers from conducting business, innovating, and cooperating with third-party content providers. Officials highlighted concerns that such demotions may undermine revenue at a difficult moment for the media sector.

These proceedings do not imply a final decision; instead, they allow the EU to gather evidence and assess Google’s practices in detail.

If the Commission finds evidence of non-compliance, it will present preliminary findings and request corrective measures. The investigation is expected to conclude within 12 months.

Under the DMA, infringements can lead to fines of up to ten percent of a company’s worldwide turnover, rising to twenty percent for repeated violations, alongside possible structural remedies.

Senior Commissioners stressed that gatekeepers must offer fair and non-discriminatory access to their platforms. They argued that protecting publishers’ ability to reach audiences supports media pluralism, innovation, and democratic resilience.

Google Search, designated as a core platform service under the DMA, has been required to comply fully with the regulation since March 2024.

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AI could cut two-thirds of UK retail jobs

Automation and AI could drastically reduce jobs at one of the UK’s largest online retailers. Buy It Direct, which employs over 800 staff, predicts more than 500 positions may be lost within three years, as AI and robotics take over office and warehouse roles.

Chief executive Nick Glynne cited rising national living wage and insurance contributions as factors accelerating the company’s shift towards automation.

The firm has already started outsourcing senior roles overseas, including accountants, managers and IT specialists, in response to higher domestic costs.

HM Treasury defended its policies, highlighting reforms in business rates and international trade deals, alongside a capped corporation tax at 25%.

Meanwhile, concerns are growing across the UK about AI replacing jobs, with graduates in fields such as graphic design and computer science facing increasing competition from technological advancements.

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Qwen relaunch aims to unify Alibaba’s mobile AI ecosystem

Alibaba is preparing a major overhaul of its mobile AI apps, renaming Tongyi as Qwen and adding early agentic features. The update aims to make Qwen resemble leading chatbots while linking AI tools to Taobao and other services. Alibaba also plans a global version once the new design stabilises.

Over one hundred developers are working on the project as part of wider AI investments. Alibaba hopes Qwen can anchor its consumer AI strategy and regain momentum in a crowded market. It still trails Doubao and Yuanbao in user popularity and needs a clearer consumer path.

Monetisation remains difficult in China because consumers rarely pay for digital services. Alibaba thinks shopping features will boost adoption by linking AI directly to e-commerce use. Qwen will stay free for now, allowing the company to scale its user base before adding paid options.

Alibaba wants to streamline its overlapping apps by directing users to one unified Qwen interface. Consolidation is meant to strengthen brand visibility and remove confusion around different versions. A single app could help Alibaba stand out as Chinese firms race to deploy agentic AI.

Chinese and US companies continue to expand spending on frontier AI models, cloud infrastructure, and agent tools. Alibaba reported strong cloud growth and rising demand for AI products in its latest quarter. The Qwen relaunch is its largest attempt to turn technical progress into a viable consumer business.

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UAE executes first government payment using Digital Dirham

The United Arab Emirates has completed its first government financial transaction using the Digital Dirham, marking a significant milestone in its transition towards a fully digital economy.

The Ministry of Finance and Dubai Finance carried out the transaction in collaboration with the Central Bank of the UAE, confirming the country’s leadership in advancing next-generation financial technologies.

Part of the Central Bank’s Financial Infrastructure Transformation Programme, the pilot phase of the Digital Dirham aims to accelerate digital payment adoption and strengthen the UAE’s position as a global financial hub.

Senior officials, including Sheikh Mansour bin Zayed Al Nahyan and Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, described the initiative as a strategic step toward improving transparency, efficiency, and integration across government financial systems.

The first pilot transaction was executed through the government payments platform mBridge, which facilitates instant settlements using central bank digital currencies.

A transaction was completed in under two minutes, demonstrating the system’s technical efficiency and reliability. The mBridge platform, fully integrated with the Digital Dirham initiative, enables secure, intermediary-free settlements, reducing costs while improving accuracy and transparency.

Officials emphasised that the Digital Dirham will serve as a cornerstone for a sustainable digital economy, reinforcing national financial stability and global competitiveness.

The initiative reflects the UAE’s commitment to adopting cutting-edge technologies that promote integration and innovation across the public and private sectors.

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AI agents redefine customer service efficiency

Companies are transforming routine customer interactions into effortless experiences using AI-powered agents. Instead of endless phone transfers, users now get instant answers or bookings through Agentforce-powered systems.

The focus is not on selling more products, but on improving satisfaction with existing services.

Travel platform Engine is already seeing results. Its Agentforce assistant, Eva, can process partial booking cancellations in seconds by combining customer data with internal booking tools.

By narrowing Eva’s focus to a handful of topics, Engine improved both response speed and customer satisfaction by six points. The result is less frustration, reduced hold times, and smoother travel management.

Retailer Williams Sonoma, Inc. is also personalising customer interactions through its virtual assistant, Olive. Beyond processing returns, Olive provides menu suggestions, wine pairings, and meal preparation schedules to help customers host effortlessly.

The aim, according to Chief Technology and Digital Officer Sameer Hassan, is to deliver experiences that teach and inspire rather than promote sales.

Luxury fitness brand Equinox follows a similar path. Its AI assistant now helps members find and book classes directly, reducing clicks and improving usability. As EVP and CTO, Eswar Veluri said simplifying patterns is key to enhancing member experience through innovative tools.

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Google and Cassava expand Gemini access in Africa

Google announced a partnership with Cassava Technologies to widen access to Gemini across Africa. The deal includes data-free Gemini usage for eligible users coordinated through Cassava’s network partners. The initiative aims to address affordability and adoption barriers for mobile users.

A six-month trial of the Google AI Plus plan is part of the package. Benefits include access to more capable Gemini models and added cloud storage. Coverage by regional tech outlets reported the exact core details.

Education features were highlighted, including NotebookLM for study aids and Gemini in Docs for writing support. Google said the offer aims to help students, teachers, and creators work without worrying about data usage. Reports highlight a focus on youth and skills development.

Cassava’s role aligns with broader investments in AI infrastructure and services across the continent; recent announcements reference model exchanges and planned AI facilities that support regional development. Observers see momentum behind accessible AI tools.

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MK1 joins AMD to accelerate enterprise AI and reasoning technologies

AMD has completed the acquisition of MK1, a California-based company specialising in high-speed inference and reasoning-based AI technologies.

The move marks a significant step in AMD’s strategy to strengthen AI performance and efficiency across hardware and software layers. MK1’s Flywheel and comprehension engines are designed to optimise AMD’s Instinct GPUs, offering scalable, accurate, and cost-efficient AI reasoning.

The MK1 team will join the AMD Artificial Intelligence Group, where their expertise will advance AMD’s enterprise AI software stack and inference capabilities.

Handling over one trillion tokens daily, MK1’s systems are already deployed at scale, providing traceable and efficient AI solutions for complex business processes.

By combining MK1’s advanced AI software innovation with AMD’s compute power, the acquisition enhances AMD’s position in the enterprise and generative AI markets, supporting its goal of delivering accessible, high-performance AI solutions globally.

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Vision AI Companion turns Samsung TVs into conversational AI platforms

Samsung has unveiled the Vision AI Companion, an advanced conversational AI platform designed to transform the television into a connected household hub.

Unlike voice assistants meant for personal devices, the Vision AI Companion operates on the communal screen, enabling families to ask questions, plan activities, and receive visualised, contextual answers through natural dialogue.

Built into Samsung’s 2025 TV lineup, the system integrates an upgraded Bixby and supports multiple large language models, including Microsoft Copilot and Perplexity.

With its multi-AI agent platform, Vision AI Companion allows users to access personalised recommendations, real-time information, and multimedia responses without leaving their current programme.

It supports 10 languages and includes features such as Live Translate, AI Gaming Mode, Generative Wallpaper, and AI Upscaling Pro. The platform runs on One UI Tizen, offering seven years of software upgrades to ensure longevity and security.

By embedding generative AI into televisions, Samsung aims to redefine how households interact with technology, turning the TV into an intelligent companion that informs, entertains, and connects families across languages and experiences.

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Finland to enforce stricter crypto tax reporting from 2026

Finland will introduce stricter reporting obligations for crypto asset service providers from 2026 as part of international efforts to enhance tax transparency.

The move aligns with the OECD’s Crypto Asset Reporting Framework (CARF), which aims to standardise the exchange of crypto-related tax information globally. More than 70 countries and jurisdictions have already committed to the framework.

Finnish and foreign crypto providers must collect and report users’ transaction data, including purchases, sales, and transfers. The Finnish Tax Administration will begin receiving annual reports in 2027, enabling cross-border exchange under the CARF and the amended EU DAC8 directive.

The government proposal, due for parliamentary debate in autumn 2025, would extend Finland’s reporting requirements beyond international standards. Providers must also supply data allowing authorities to calculate capital gains and losses for Finnish residents and estates.

The Tax Administration will review and update its guidance on financial account reporting to align with these changes.

Despite the increased flow of information, individuals trading crypto assets will still need to declare profits, losses, and related income in their annual tax returns. The first international exchange of crypto asset data is expected to take place by September 2027.

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Salesforce strengthens Agentforce with planned Spindle AI acquisition

Salesforce has signed a definitive agreement to acquire Spindle AI, a company specialising in agentic analytics and machine learning. The deal aims to strengthen Salesforce’s Agentforce platform by integrating Spindle’s advanced data modelling and forecasting technologies.

Spindle AI has developed neuro-symbolic AI agents capable of autonomously generating and optimising scenario models. Its analytics tools enable businesses to simulate and assess complex decisions, from pricing strategies to go-to-market plans, using AI-driven insights.

Salesforce said the acquisition will enhance its focus on Agent Observability and Self-Improvement within Agentforce 360. Executives described Spindle AI’s expertise as critical to building more transparent and reliable agentic systems capable of explaining and refining their own reasoning.

The acquisition, subject to customary closing conditions, is expected to be completed in Salesforce’s fourth fiscal quarter of 2026. Once finalised, Spindle AI will join Agentforce to expand AI-powered analytics, continuous optimisation, and ROI forecasting for enterprise customers worldwide.

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