Australia, Canada, UK, USA issue statement on telecom supplier diversity

Australia, Canada, the UK, and the USA have issued a Joint statement on telecommunications supplier diversity. The statement highlights the four countries’ commitment ‘to ensuring the security and resilience of [their] telecommunications networks, including by fostering a diverse supply chain and influencing the development of future telecommunications technologies such as 6G’. The countries also note the role of open and interoperable networks in creating ‘a more open, diverse, and innovative market’.

To achieve telecommunications suuplier diversity, the countries will:

  • Share information on their policy approaches to telecom suupliers diversity;
  • Take a complementary and cooperative approach to telecom research and development;
  • Proactively address security concerns as open and interoperable architectures develop;
  • Work together to encourage transparency in industry-led standards-setting processes;
  • Encourage industry to avoid market fragmentation;
  • Coordinate efforts when engaging with international stakeholders and fora, share and implement best practices, and work together to tackle shared policy challenges.

Furthermore, Australia, Canada, and the USA have endorsed the Open RAN Principles published by the UK in 2022: open disaggregation, standards-based compliance, demonstrated interoperability, and implementation neutrality.

The initiatives are expected to help open up the global market to new competitors and increase efforts to lessen the world’s dependence on a limited number of telecommunications corporations to build and operate 5G and future networks.

EU-US Trade and Technology Council holds third ministerial meeting

The third ministerial meeting of the EU-US Trade and Technology Council (TTC) was held on 5 December 2022 in Washington, DC, USA. During the meeting, the two parties:

  • Reiterated the importance of cooperating on trust and security in the ICT ecosystem and noted that the TTC Working Group on ICTS security and competitiveness plans to discuss transatlantic subsea cables’ connectivity and security, including alternative routes, such as the transatlantic route to connect Europe, North America and Asia.
  • Reiterated their commitment to developing and implementing trustworthy artificial intelligence (AI), building on the Joint Roadmap on Evaluation and Measurement Tools for Trustworthy AI and Risk Management.
  • Announced plans to launch a pilot project to assess the use of privacy-enhancing technologies and synthetic data in health and medicine.
  • Announced plans to establish an expert task force to strengthen research and development cooperation on quantum information science, develop common frameworks for assessing technology readiness, discuss intellectual property, and export control-related issues as appropriate, and work together to advance international standards.
  • Announced progress on increasing standards cooperation, for instance through the Strategic Standards Information mechanism meant to enable the EU and the USA to share information about international standardisation activities and react to common strategic issues.
  • Announced that the US Department of Commerce and the European Commission are entering into an administrative arrangement to implement an early warning mechanism to address and mitigate semiconductor supply chain disruptions in a cooperative way.
  • Stressed the importance of eliminating the use of arbitrary and unlawful surveillance to target human rights defenders, and expressed concerns over government-imposed internet shutdowns.
  • Announced plans to enhance transatlantic trade, for instance through developing joint best practices for the use of digital tools to simplify or reduce the cost of commercial actors’ interactions with the governments in relation to trade-related policy, legal requirements, or regulatory requirements.
  • Announced the launch of a Talent for Growth Task Force to facilitate exchanges of experiences on training and capacity building and serve as a catalyst for innovative skills policies.

These and other commitments and initiatives are outlined in the joint statement issued at the end of the meeting.

Gaia-X group publishes data exchange service specifications

The Working Group Data Exchange Services within Gaia-X has published specifications for data exchange services. The specifications, aimed to facilitate the exchange of data within Gaia-X, define the vocabulary for data exchange, set the definition of data exchange services, and outline conceptual and operational models, as well as policies and ontologies for data exchange to deliver trust, interoperability, discoverability, and traceability to the data economy.

Gaia-X is an European initiative which brings together the private sector, the scientific community, and policymakers to develop an ‘pen, transparent, and secure federated digital ecosystem, where data and services respond to common rules and can be and securely built, collated, and shared’. The Data Exchange Working Group is dedicated to creating a common understanding on how the infrastructure ecosystem and the data ecosystem connect to each other based on the Gaia-X Trust Framework.

ETSI releases a new specification defining telemetry framework and requirements for access networks

The European Telecommunications Standards Institute (ETSI) released a new specification, ETSI GS F5G-011, that defines a telemetry framework and associated requirements for the Optical Access Network. The telemetry, by the data recovered and combined with analytics and artificial intelligence, will unlock the potential of the fifth generation of fixed networks, to provide end users with the optimised quality of experience of their fibre to the home (FTTH) network. Service providers and operators will benefit from the advantages of real-time monitoring with scale, speed, and automation using telemetry. Moreover, the telemetry will allow operators to gain better visibility and insight into the network as it introduces finer granular data points and more frequent data streaming in the Optical Access Network. In addition, telemetry data enable the prediction of network issues and the implementation of preventative measures without impacting the optical line terminal (OLT) performance, further enhancing the network’s operational performance.

World Health Organization

WHO is a specialised agency of the UN whose role is to direct and coordinate international health. 

Founded in 1948, WHO works with countries and partners to promote health, keep the world safe, and serve the vulnerable – so that everyone, everywhere can attain the highest level of health.

WHO assists countries in coordinating multi-sectoral efforts of governments and partners to attain their health objectives and support their national health policies and strategies.

Digital activities

WHO is harnessing the power of digital technologies and health innovation to accelerate global attainment of health and well-being. It uses digital technology intensively in its development of activities, ranging from building public health infrastructure in developing countries and immunisation to dealing with disease outbreaks.

WHO has strengthened its approach to data by ensuring this strategic asset has two divisions: (1) the Division of Data, Analytics, and Delivery for Impact. This has helped strengthen data governance by promoting sound data principles and accountability mechanisms, as well as ensuring that the necessary policies and tools are in place that can be used by all three levels of the organisation and can be adopted by member states. Digital health and innovation are high on WHO’s agenda; it is recognised for its role in strengthening health systems through the application of digital health technologies for consumers/ people and healthcare providers as part of achieving its vision of health for all. (2) WHO also established the new Department of Digital Health and Innovation in 2019 within its Science Division. Particular attention is paid to promoting global collaboration and advancing the transfer of knowledge on digital health; advancing the implementation of national digital health strategies; strengthening the governance for digital health at the global, regional, and national levels; and advocating for people-centred health systems enabled by digital health. 

The Division of Data Analytics and Delivery for Impact and the Department of Digital Health and Innovation work closely together to strengthen links between data and digital issues, as well as data governance efforts. Digital health technologies, standards, and protocols enable health systems to integrate the exchange of health data within the health system. Coupled with data governance, ethics, and public health data standards, digital health and innovation enable the generation of new evidence and knowledge through research and innovation and inform health policy through public health analysis.

Since 2020, the COVID-19 pandemic has accelerated WHO’s digital response, collaboration, and innovation in emergencies. Some examples include collaborating to use AI and data science in analysing and delivering information in response to the COVID-19 ‘infodemic’ (i.e. overflow of information, including misinformation, in an acute health event, which prevents people from accessing reliable information about how to protect themselves); promoting cybersecurity in the health system, including hospitals and health facilities; learning from using AI, data science, digital health, and innovation in social science research, disease modelling, and simulations, as well as supporting the epidemiological response to the pandemic; and producing vaccines and preparing for the equitable allocation and distribution of vaccines.
To further its digital transformation, WHO established the WHO Academy, offering professional training modules (including AI ethics and cybersecurity), and the WHO Foundation, an independent grant-making organisation that supports innovative health initiatives worldwide.

Digital policy issues

WHO is a leader among Geneva-based international organisations in the use of social media, through its awareness-raising of health-related issues. It has more than 74 million followers on its social media platforms and has received recognition by the Geneva Engage Awards.

The WHO/International Telecommunication Union (ITU) Focus Group on Artificial Intelligence for Health (WHO/ITU FG-AI4H) works to establish a standardised assessment framework for the evaluation of AI-based methods for health, diagnosis, triage, or treatment decisions.

Data and artificial intelligence

The response to COVID-19 reinforced the centrality of data and AI for the health sector and WHO’s activities. Data and AI policies are covered by the following instruments:

WHO has established the Global Digital Health Certification Network (GDHCN), which allows countries to verify the authenticity of health information using the International Patient Summary (IPS) ISO standard. The GDHCN uses public key infrastructure (PKI) encryption to keep health credentials verifiable and secure across borders. This initiative enables people to carry internationally recognised health credentials for improved travel and healthcare access.

In 2024, WHO partnered with Saudi Arabia to implement a digital health card for Hajj pilgrims, built on the WHO Global Digital Health Certification Network’s infrastructure. Over 250,000 pilgrims from Indonesia, Malaysia, and Oman received Hajj health cards as part of a pilot program. The network now includes over 80 member states that can verify the authenticity of health information between countries.

WHO hosts the Global Initiative on Digital Health, a new global platform for international dialogue on digital health, and the Global Initiative on AI for Health, a tripartite platform with ITU and WIPO. These initiatives convene member states, industry, academia, and civil society to shape policies, share best practices, and foster responsible AI and digital tech adoption in healthcare.

Digital standards

Online gaming

Since 2018, gaming disorder has been included in WHO’s International Classification of Diseases (ICD). While the negative impacts of online gaming on health are being increasingly addressed by national health policies, it has been recognised by some authorities, such as the US Food and Drug Administration (FDA), that some game-based devices could have a therapeutic effect. Given the fast growth of online gaming and its benefits and disadvantages, the implications on health are expected to become more relevant.

The health top-level domain name

Health-related generic top-level domain (gTLD) names, in all languages, including ‘.health’, ‘.doctor’, and ‘.surgery’, should be operated in a way that protects public health and includes the prevention of further development of illicit markets of medicines, medical devices, and unauthorized health products and services. Resolution WHA66.24: eHealth Standardization and Interoperability (2013).

Net neutrality

The issue of net neutrality (the equal treatment of internet traffic) could affect bandwidth and the stability of digital connections, especially for high-risk activities such as online surgical interventions. Thus, health organisations may be granted exceptional provisions, as the EU has already done, where health and specialised services enjoy exceptions regarding the principle of net neutrality. Resolution WHA66.24: eHealth Standardization and Interoperability (2013).

WHO has dedicated cybersecurity focal points, who work with legal and licensing colleagues to provide frameworks for the organisation to not only protect WHO data from various cyber risks, but also provide technical advice to WHO and member states on the secure collection, storage, and dissemination of data. Health facilities and health data have always been the target of cybercriminals; however, the COVID-19 crisis has brought into sharp focus the cybersecurity aspects of digital health.

Ransomware attacks threaten the proper functioning of hospitals and other healthcare providers. The global Wannacry ransomware attack in May 2017 was the first major attack on hospitals and disrupted a significant part of the UK’s National Health System (NHS). Ransomware attacks on hospitals and health research facilities accelerated during the COVID-19 crisis.

A 2021 global survey found that over one-third of healthcare respondents reported at least one ransomware attack in the preceding year, with one-third of those paying a ransom. Even after payment, 31% did not regain access to their encrypted data. Security researchers identified vulnerabilities in at least 17 biomedical companies involved in COVID-19 vaccine manufacturing and therapeutics development, with additional attacks targeting clinical trial software vendors, laboratories, and pharmaceutical companies.

In December 2023, WHO convened experts in Geneva to develop strategies for addressing cybersecurity threats in resource-constrained settings. In January 2024, WHO published two reports in collaboration with INTERPOL, UNODC, and other partners on strengthening cybersecurity and countering disinformation. WHO is developing guidance on implementing and investing in cybersecurity and privacy protection for digital health interventions.

Considering that data is often the main target of cyberattacks, it should come as no surprise that most cybersecurity concerns regarding healthcare are centred on the protection of data. Encryption is thus crucial for the safety of health data: It both protects data from prying eyes and helps assuage the fears patients and consumers may have about sharing or storing sensitive information through the internet.

Data governance

The 2021 Health Data Governance Summit brought together experts to review best practices in data governance, sharing, and use. The result was a call to action to tackle the legal and ethical challenges of sharing data, ensure data is shared during both emergency and non-emergency situations, and encourage data and research stewardship that promotes tangible impact. Key WHO resources include WHO’s Data Sharing Policies, the UN Joint Statement on Data Protection and Privacy in the COVID-19 Response, and GATHER (Guidelines for Accurate and Transparent Health Estimates Reporting).

WHO’s SCORE technical package (Survey, Count, Optimize, Review, and Enable) identifies data gaps and provides countries with tools to precisely address them. SCORE has been developed in partnership with the Bloomberg Data for Health Initiative. As part of SCORE, WHO completed the first-ever global assessment of health information systems capacity in 133 countries, covering 87% of the world’s population.

The project Strengthening National Nutrition Information Systems operated in five countries in Africa and Asia – Côte d’Ivoire, Ethiopia, Laos, Uganda, and Zambia – for a period of four years (2020–2024). Demographic and Health Surveys (DHS), Multiple Indicator Cluster Surveys (MICS) and national nutrition surveys are the major sources of nutrition data for many countries, but they are complex and expensive undertakings that cannot be implemented with the required frequency. It is, therefore, critical to strengthen or establish integrated nutrition information systems (NIS) of countries to enhance the availability and use of routine nutrition data to better support policy development, programme design and monitoring.

Data-driven delivery approach

A data-driven delivery approach sharpens WHO’s focus to address gaps, close inequalities, and accelerate progress towards national and regional priorities from WHO regions. The WHO Regional Office for the Americas is working to create open data platforms for evidence-based decisions and policymaking. The Core Indicators Portal provides a dataset of around 200 health indicators for 49 countries across the region from 1995 to 2021. The WHO Regional Office for the Eastern Mediterranean is conducting harmonised health facility assessments and tracking 75 indicators through the Regional Health Observatory (RHO). The WHO Regional Office for Africa has prioritised investments in civil registration and vital statistics (CRVS) and digital health. Its integrated African Health Observatory (iAHO) offers high-quality national and regional health data on a single platform and District Health Information Software (DHIS2) is now implemented in all but four African countries. The WHO Regional Office for South-East Asia is focused on promoting health equity through workshops that introduce member states to WHO’s Health Equity Assessment Toolkit (HEAT). High-quality data on health indicators is available on the Health Information Platform (HIP). The WHO Regional Office for Europe is prioritising support for countries’ national health information systems (HIS) through more robust data governance frameworks. Member states also have access to the European Health Information Gateway, a one-stop shop for health information and data visualisation. The WHO Regional Office for the Western Pacific has released a progress report on each member state’s journey to achieving universal health coverage (UHC). Additionally, the Western Pacific Health Data Platform provides a single destination where countries can easily monitor and compare their progress towards national and global health objectives.

Sustainable development

E-waste

WHO recognises e-waste as a growing global health threat, especially for children and pregnant women exposed to toxic substances in informal recycling. In 2021, WHO released its first global report on e-waste and child health, identifying serious risks from lead, mercury, and other pollutants. WHO’s ongoing E-waste and Child Health Initiative – active in Latin America and Africa – develops frameworks for safer recycling, regulatory compliance, and advocacy to protect vulnerable populations.

Strengthening health information systems for refugee- and migrant-sensitive healthcare

Health information and research findings can provide a platform for understanding and responding to the health needs of refugees and migrants and for aligning the efforts of other sectors and sources of international assistance. However, the systematic national data and evidence comparable across countries and over time available for policy- and decision-making on health of refugees and migrants from around the world are inadequate. The WHO Health and Migration Programme (PHM) supports the strengthening of member-state information systems, providing specialised technical assistance, response, and capacity building.

Human rights principles

Improving access to assistive technology

Assistive technology enables and promotes inclusion and participation, especially of persons with disability, ageing populations, and people with non-communicable diseases. The primary purpose of assistive products is to maintain or improve an individual’s functioning and independence, thereby promoting their well-being. Despite a growing number of people in need of assistive products in every country, only 5%–15%, or one in 10 people has access to assistive products. WHO coordinates the Global Cooperation on Assistive Technology (GATE) as a step towards realising the SDGs and the Convention on the Rights of Persons with Disabilities (UNCRPD), and implementing resolution WHA71.8 on assistive technology. The GATE initiative has the goal to support countries in addressing challenges and improving access to assistive products within their context. To achieve this, the GATE initiative is focusing on five interlinked areas (5Ps): people, policy, products, provision, and personnel.

Content policy

Infodemics

An infodemic is an overflow of information, including misinformation, that prevents people from accessing reliable information and hampers the ability of people to know how to protect themselves in the context of health. Infodemics cannot be eliminated, but can be managed by producing engaging, reliable content and using digital, traditional media, and offline tools to disseminate it; engaging key stakeholder groups in cooperative content creation and dissemination; empowering communities to protect themselves; and promoting community and individual resilience against misinformation. Digital health technologies and data science can support these activities by analysing the information landscape and social dynamics in digital and analogue environments; delivering messages; supporting fact-checking and countering misinformation; promoting digital health, media, and health literacy; and optimising the effectiveness of messages and their delivery through real time monitoring and evaluation (M&E), among others.

At the Munich Security Conference 2020, WHO Director-General Tedros Adhanom Ghebreyesus stated: ‘We’re not just fighting an epidemic; we’re fighting an infodemic.’ This translated into many WHO initiatives to counter the infodemic, such as working with the public and the scientific community to develop a framework for managing infodemics; bringing the scientific community together for the 1st WHO Infodemiology Conference; developing of a draft research agenda on managing infodemics, cooperating with UN agencies and the AI community; promoting reliable WHO information through a coordinated approach with Google, Facebook, Twitter, and other major tech platforms and services; and campaigning to counter misinformation.

WHO-trained infodemic managers, over 1,300 of them from 142 countries, are already making great strides in member states and together around the globe as a global community of practice. In Serbia, the Laboratory for Infodemiology and Infodemic Management has been established at the Faculty of Medicine, University of Belgrade. With the support of the WHO Country Office in Serbia, two infodemic managers working at the Institute of Social Medicine have gathered a multidisciplinary team that will be conducting research and supporting infodemic management in the country and the region.

Digital tools and initiatives

Interdisciplinary

Public health challenges are complex and cannot be effectively addressed by one sector alone. A holistic, multisectoral, multidisciplinary approach is needed for addressing gaps and advancing coordination for health emergency preparedness and health security and is essential for the implementation of the International Health Regulations (IHR) 2005.

  • WHO Classifications and Terminologies: operates a one-stop shop for WHO classifications and terminologies and delivers and scales use of terminologies and classifications. WHO maintains a portfolio of digital tools and methods for emergency preparedness and response, for example:
  • Go.Data is an outbreak investigation tool for field data collection during public health emergencies. The tool includes functionality for case investigation, contact follow-up, and visualisation of chains of transmission including secure data exchange and is designed for flexibility in the field, to adapt to the wide range of outbreak scenarios. The tool is targeted at any outbreak responder.
  • Epidemic Intelligence from Open Sources (EIOS) is a unique collaboration between various public health stakeholders around the globe. It brings together new and existing initiatives, networks, and systems to create a unified all-hazards, One Health approach to early detection, verification, assessment, and communication of public health threats using publicly available information. Creating a community of practice for public health intelligence (PHI) that includes member states, international organisations,  research institutes, and other partners and collaborators is at the heart of the initiative; saving lives through early detection of threats and subsequent intervention is its ultimate goal. Since January 2022, the lead of the EIOS initiative is hosted within the new WHO Hub for Pandemic and Epidemic Intelligence. As one of the Hub’s flagship initiatives, EIOS is one of the main vehicles for building a strong PHI community of practice, as well as a multidisciplinary network supporting it.
  • Digital proximity tracking technologies have been identified as a potential tool to support contact tracing in outbreaks and epidemics. However, these technologies raise ethical and privacy concerns. The document Ethical Considerations to Guide the Use of Digital Proximity Tracking Technologies for COVID-19 Contact Tracing – provides policymakers and other stakeholders with guidance as to the ethical and appropriate use of digital proximity tracking technologies for COVID-19.
  • WHO Digital and Innovation for Health Online Community to Fight COVID-19 is a platform for discussion and sharing experiences and innovative responses related to the COVID-19 pandemic.
  • The new Survey Count Optimize Review Enable (SCORE) for Health Data Technical Package was published during one of the most data-strained public health crisis responses ever – that of the COVID-19 pandemic. SCORE can guide countries to take action by providing a one-stop shop for best technical practices that strengthen health information systems, using universally accepted standards and tools.
  • WHO Hub for Pandemic and Epidemic Intelligence supports countries, and regional and global actors in addressing future pandemic and epidemic risks with better access to data, better analytical capacities, and better tools and insights for decision-making.
  • Digitalised health workforce education: an elicitation of research gaps and selection of case studies. The report outlines research gaps in utilising digital technology for healthcare worker education, employing a conceptual framework. It presents 63 research questions across six domains for guiding future studies and identifies evidence gaps in the literature for further research.

Health data

  • WHO Health Data Hub (WHDH) is a single repository of health data in WHO and establishes a data governance mechanism for member states.
  • Civil Registration and Vital Statistics (CRVS) registers all births and deaths, issues birth and death certificates, and compiles and disseminates vital statistics, including cause of death information. It may also record marriages and divorces.
  • The open-access WHO Snakebite Envenoming Information and Data Platform is already working to shorten the time between a snakebite and receiving antivenom. It does this by mapping the distribution of venomous snakes, known antivenoms, and the proximity to health facilities that stock them.

Public health strategy, planning and monitoring

  • Global Benchmarking Tool is designed to benchmark the regulatory programmes of a variety of product types, including medicines, vaccines, blood products (including whole blood, blood component and plasma-derived products) and medical devices (including in vitro diagnostics). It is supported by a computerised platform to facilitate the benchmarking, including the calculation of maturity levels. The computerised GBT (cGBT) is available, upon request, to member states and organisations working with WHO under the Coalition of Interested Partners (CIP).
  • The organisation also integrates digital health interventions in its strategies for certain diseases. WHO’s Global Observatory for e-Health (GOe) aims to assist member states with information and guidance on practices and standards in the field of e-health.
  • The newly established Geographic Information Systems (GIS) Centre for Health enables spatial representation of data to support better public health planning and decision making.
  • The Health Equity Monitor is a platform for health inequality monitoring, which includes databases of disaggregated data, a handbook on health inequality monitoring, and step-by-step manuals for national health inequality monitoring (generally and specifically for immunisation inequality monitoring).
  • The Health Assessment Toolkit is a software application that facilitates the assessment of health inequalities in countries. Inequality data can be visualised through a variety of interactive graphs, maps, and tables. Results can be exported and used for priority-setting and policymaking.

Health facilities data

Digital health solutions

  • The Digital Health Atlas is a global registry of implemented digital health solutions. It is open and available to anyone to register and contribute information about digital implementations. The registry provides a consistent way to document digital solutions, and offers functionalities in a web platform to assist technologists, implementers, governments, and donors for inventory, planning, coordinating, and using digital systems for health. The Digital Health Atlas includes a special focus on listing digital technologies related to the COVID-19 pandemic. The repository of information is open to all users to register projects, download project information, and connect with digital health practitioners globally.
  • Be He@lthy, Be Mobile (BHBM) is helping millions of people quit tobacco, and control diabetes and cervical cancer. It helps people at risk of asthma and chronic obstructive pulmonary disease (COPD), and those who care for older people.
  • WHO has launched a women’s health chatbot with messaging on breast cancer. The new chatbot uses the Viber platform to deliver health information directly to subscribers’ mobile phones. People subscribing to the new chatbot will find information on how to reduce the risk of breast cancer, symptoms, and treatment options.
  • WHO’s prototype of a digital health promoter, S.A.R.A.H., started off as a chatbot to fight misinformation around COVID-19 and offered information on living healthily during the pandemic. The platform has since been expanded to provide messages for individuals at risk of hypertension and diabetes, offering accessible health information in multiple languages via messaging apps like WhatsApp.

Health-related research

  • The WHO BioHub System offers a reliable, safe, and transparent mechanism for WHO member states to voluntarily share novel biological materials, without replacing or competing with existing systems. Sharing of biological materials with epidemic or pandemic potential will be done through one (or more) of the laboratories designated as a WHO BioHub Facility. This will allow WHO member states and partners to work in a better and faster way, to advance research, and to be more prepared for health emergencies as well as ensure fairness in access to benefits arising from this sharing.

Resources

Resolutions and deliberations on eHealth

  • The Global Strategy on Digital Health (2020-2025) aims to support potential, national or regional digital health initiatives with a robust strategy that integrates financial, organisational, human, and technological resources.
  • Resolution WHA58.28 eHealth
  • Resolution WHA71.7 (2018): The resolution urges member states to prioritise the development and greater use of digital technologies in health as a means of promoting Universal Health Coverage and advancing the SDGs.
  • Report EB 142/20 (2018): The Executive Board in January 2018 considered the updated report ‘mHealth: Use of appropriate digital technologies for public health’. This updated version of the report also includes the use of other digital technologies for public health.
  • Report EB139/8 (2016): The Executive Board considered ‘mHealth: Use of mobile wireless technologies for public health’, reflecting the increasing importance of this resource for health services delivery and public health, given their ease of use, broad reach and wide acceptance.
  • Resolution WHA66.24 (2013): The World Health Assembly recognised the need for health data standardisation to be part of eHealth systems and services, and the importance of proper governance and operation of health-related global top-level Internet domain names, including ‘.health’.
  • Resolution WHA58.28 (2005): The World Health Assembly in 2005 recognised the potential of eHealth to strengthen health systems and improve quality, safety, and access to care, and encouraged member states to take action to incorporate eHealth into health systems and services.
  • Resolution EB101.R3 (1998): WHO recognised the increasing importance of the internet and its potential to impact health through the advertising and promotion of medical products, in its resolution on ‘Cross-border Advertising, Promotion, and Sale of Medical Products through the Internet’.

Relevant policy documents to data and digital health in the WHO European Region

Digital health
Data

Social media channels

Facebook @WHO

Instagram @who

LinkedIn @world-health-organization

Snapchat @who

TikTok @who

X @WHO

YouTube @WHO

World Meteorological Organization

WMO marks its 75th anniversary in 2025 as a specialised agency of the UN dedicated to international cooperation and coordination on the state and behaviour of the Earth’s atmosphere, its interaction with the land and oceans, the weather and climate it produces, and the resulting distribution of water resources. It boasts a membership of 193 member states and territories. Weather, climate, and water respect no national boundaries, and so cooperation is key.


National Meteorological and Hydrological Services (NMHSs) work around the clock to provide early and reliable warnings of severe weather. WMO also measures and forecasts air quality and monitors and projects climate change. The overriding priority is to save life and property, protect resources and the environment, and support socioeconomic growth. With this work, WMO supports NMHSs and meets their international commitments in disaster risk reduction, climate change mitigation and adaptation, and sustainable development.

Digital activities

Data is in WMO’s DNA. Data is gathered from one of the most diverse data-gathering systems worldwide, consisting of more than 10,000 manned and automatic surface weather stations, national radar networks, ocean observing stations, and weather satellite constellations. Data exchange underpins all WMO core functions from weather forecasting to climate,  hydrological, and ocean monitoring. Supercomputers and global telecommunications systems power the ever-growing appetite for data.

WMO also explores the role of new technologies and their relevance for public weather services, including the use of AI approaches. AI complements complex numerical weather prediction algorithms that process vast amounts of data and calculate the behaviour of weather patterns, providing short-term weather forecasts and long-term climate predictions.

Digital policy issues

Artificial intelligence

Impressive technological advances have taken place in relatively short time frames: satellites, big data, IT, and, of course, AI. WMO has evolved accordingly. To better serve society. 

WMO recognises the potential power of Artificial Intelligence to revolutionise weather forecasts and early warnings. WMO Members traditionally made weather-related predictions via an observation system such as the Numerical Weather Prediction (NWP). That is changing rapidly, and a number of leading forecasting centres and national meteorological and hydrological services are now using AI forecasting systems to run side by side with their traditional physics-based forecasts. The European Centre for Medium Range Weather Forecasting says that its model outperforms physics-based models for many measures, including tropical cyclone tracks, with gains of up to 20% and with a reduction of about 1,000 times in energy use in making a forecast.

WMO wants to ensure that, as more Members embrace AI, there is a level playing field and nobody is left behind. 

WMO is co-sponsoring the AI Weather Quest, a global competition organised by ECMWF to advance sub-seasonal weather forecasting using AI and machine learning (ML). The AI Weather Quest has been approved as a WIPPS (WMO Integrated Processing and Prediction System) Pilot Project. This initiative aligns with WMO’s mission to foster innovation and collaboration in numerical weather prediction for the benefit of National Meteorological and Hydrological Services (NMHSs) and end users worldwide.

WMO recognises that, even with AI and ML advancements, human expertise remains central to effective Early Warning systems.

Digital standards

WMO maintains one of the most comprehensive standardisation systems with a detailed explanation of each step in the data cycle. WMO guidelines range from issues such as the position or the type of surface (e.g. grass) over which weather observation stations should be placed to uniform and structured standards on data sharing.

WMO has updated its Guidelines on Good Practices for Data Rescue (WMO-No. 1182), replacing the 2016 technical document. The updated guidelines incorporate the data rescue guidelines of the European Union Copernicus Climate Change Service (C3S) and now include WMO Guidelines for Hydrological Data Rescue (WMO-No. 1146). The guidelines cover rescue of meteorological, hydrological, marine and other environmental data, providing practical assistance on archiving original media, imaging, digitisation, and archiving digital images and digital data.

Data rescue provides additional benefits, including:

  • Making agrometeorological, disease vectorisation, and hydrological/climatological numerical models more credible
  • Enabling better projections of future climate
  • Allowing current weather and climate to be better placed within historical context
  • Providing basis to assess historical sensitivities of natural and man-made systems to environmental variability

WMO collaborates with organisations such as the International Environmental Data Rescue Organization (IEDRO) and Atmospheric Circulation Reconstructions over the Earth (ACRE) on data rescue initiatives.

Data governance

WMO Unified Data Policy

The 2021 Extraordinary World Meteorological Congress approved the WMO Unified Data Policy to dramatically strengthen the world’s weather and climate services through a systematic increase in much-needed observational data and data products across the globe.

The Unified Data Policy was painstakingly developed through extensive consultation with thousands of experts and other global stakeholders to meet the explosive growth in demand for weather, climate, and water data products and services from all sectors of society.

Approval of the Unified Data Policy provides a comprehensive update of the policies guiding the international exchange of weather, climate, and related Earth system data between the 193 WMO member states and territories. The new policy reaffirms the commitment to the free and unrestricted exchange of data, which has been the bedrock of WMO since it was established more than 70 years ago.

Why has WMO updated its data policy?

Recent decades have seen explosive growth in the demand for weather, climate, and water monitoring and prediction data to support essential services needed by all sectors of society, as they face issues such as climate change, increasing frequency and impact of extreme weather, and implications for food security.

The free and unrestricted exchange of observational data from all parts of the world and of other data products among all WMO members must be updated and strengthened to accommodate this growing demand. As the responsibilities of NMHSs continue to expand, a growing list of application areas beyond the traditional weather, climate, and water activities needs to be supported by WMO observing and data exchange and modelling systems. WMO data policy must evolve to accommodate atmospheric composition, oceans, the cryosphere, and space weather.

What are the benefits of updating the WMO data policy?

The new WMO Unified Data Policy will help the WMO community to strengthen and better sustain monitoring and predicting all Earth-system components, resulting in massive socioeconomic benefits. It will lead to an additional exchange of all types of environmental data, enabling all WMO members to deliver better, more accurate, and timely weather and climate-related services to their constituencies.

In addition to data sharing, the overall importance of data has been further highlighted by the WMO’s Guidelines on Climate Data Rescue, published in 2004. The document tackles why data rescue (i.e. preservation of vast amounts of collected climate data and digitalisation of current and past datasets for easy access) is crucial. It explains that practitioners of data rescue might encounter obstacles such as the high cost of data rescue operations and the lack of digital skills and competencies to use the necessary tools in data preservation. The Guidelines were updated in 2016 to reflect the changes in digital technologies since they were first published. They now outline some of the necessary steps in the data rescue process, such as creating digital inventories and digitising data values.

Over the years, WMO has also engaged in the following data governance developments:

  • Cooperation on data in scientific circles through cooperation between the International Science Council (ISC) and the WMO World Data Centres and discussion on data at the World Conference on Science.
  • Cooperation with the International Oceanographic Commission (IOC), whose Resolution 6 specifies that ‘member states shall provide timely, free, and unrestricted access to all data, associated metadata, and products generated under the auspices of IOC programmes’.
  • Discussion with the World Trade Organization (WTO) on WMO datasets and competition provisions in the General Agreement on Trade in Services (GATS).
  • Cooperation with the Intergovernmental Group on Earth Observations (GEO), which was established in 2003 to derive data policies for the Global Earth Observation System of Systems based on the WMO data exchange system.
  • Close work with the International Telecommunication Union (ITU) on the need to protect radio frequencies vital for weather forecasting and data exchange.

WMO’s Unified Data Policy can be leveraged for the integration of climate and health information systems. The WMO Information System (WIS.20) is an established platform that can support improved data collection, sharing, and accessibility in climate and health contexts.

Sustainable development

Climate change is an increasingly recognised global threat. But what risks does it pose exactly? And how will climClimate change is an increasingly recognised global threat. But what risks does it pose exactly? And how will climate change and its impacts affect sustainable development? The complexity of the global climate system often contributes to significant gaps between scientific and policy-oriented understandings of how climate-change-related risks cascade through environmental, social, and economic systems.

WMO has addressed these gaps by connecting changes in the global climate system, as measured by the state of the climate indicators, to the SDGs based on extensive data collection. The aim is to improve risk-informed decision-making by aiding policymakers, the scientific community, and the public to grasp the interconnected and complex nature of climate change threats to sustainable development, thereby encouraging more comprehensive and immediate climate action.

Digital technologies have also played an essential role in the advancement of the World Weather Watch, a flagship WMO programme that allows for the development and improvement of global systems for observing and exchanging meteorological observations. The programme has evolved thanks to developments in remote sensing, private internet-type networks, supercomputing systems for data analysis, and weather, climate, and water (environmental) prediction models.

World Weather Watch consists of the following main building blocks:

  • National Meteorological Services collect data on land, water, and air worldwide. The WMO Information System (WIS) coordinates the data collection and transmission through its national, regional, and global centres.
  • Regional organisations that act as global hubs include, for example, the European Centre for Medium-Range Weather Forecasts (ECMWF) and the European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT).

To produce a successful weather forecast, it is essential to ensure the timely delivery of observational data from as many stations worldwide as possible in the shortest time. What follows is an example of the Global Basic Observing Network (GBON) showing a map of observation stations worldwide.

Digital tools and initiatives

The Global Telecommunication System (GTS), as part of the WIS, carries data from observation stations to national, regional, and global actors. Most of the data is exchanged via the GTS in real time. Given the critical relevance of this data in dealing with crises, the GTS must be highly reliable and secure.

Smart data for evidence-based decision-making

In recent years, WMO has digitised its performance monitoring through the development of strategic and thematic dashboards as well as through the increased use of infographics and story maps, all tools conducive to evidence-based decision-making. In addition to a Key Performance Indicators Dashboard, WMO has launched a Hydro Dashboard, which provides valuable information on operational hydrological services worldwide. It is developing similar thematic dashboards on climate services and global data processing, and forecasting. Internally, WMO has created a centralised data repository that brings together data from various systems, surveys, and sources, providing easy access to reliable data and related data analytics. The data repository is essential to facilitating the flow of objective, evidence-based, timely performance information.

The global website, https://worldweather.wmo.int/en/home.html, serves as a platform presenting official weather observations, forecasts, and climatological information for selected cities worldwide. These data are provided by National Meteorological and Hydrological Services (NMHSs) globally. The website includes links to official weather service websites and tourism boards whenever possible. The information covers 3,458 cities, with forecasts available for 3,307 cities from 139 members, and climatological information for 2,216 cities from 171 members as of September 2023.

The International Cloud Atlas is the official classification system for clouds and meteorological phenomena adopted by all WMO members. This Atlas extends beyond clouds to include hydrometeors, lithometeors, photometeors, and electrometeors. It serves as a universal language for communicating cloud observations, ensuring global consistency in reporting. The Atlas is a valuable training tool for meteorologists, aeronautical and maritime professionals, and is popular among weather enthusiasts and cloud spotters, fostering a shared enthusiasm for observing atmospheric phenomena.

Digital WMO community

WMO established the WMO Community Platform, which consists of several digital tools that allow for cross-analysis and visualisation of information from all WMO member states regarding weather, climate, and water to provide better insights into the work and needs of the community and to contribute to greater participation in good governance. The WMO e-Library is another tool that gathers and maintains different publications, including reports and WMO standards.

Green WMO

WMO has both virtual and in-person events. WMO experts are also working to reduce the impact of global observing systems and other operations on the environment. WMO is among the first UN organisations to do completely paperless sessions (all governance meeting documentation has been digital for many years). We experimented at the latest Executive Council meeting (EC-75) with translating the INF documents (information documents) using AI tools. It may also be relevant to mention that the draft Strategic Plan 2024–2027 has a new strategic objective (SO) targeted at environmental sustainability, including green IT and green meetings.

Useful documents where you can find many links:

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World Trade Organization

WTO is an intergovernmental organisation that deals with the rules of trade among its members. Its main functions include administering WTO trade agreements, providing a forum for trade negotiations, settling trade disputes, monitoring national trade policies, providing technical assistance and training for developing countries, and ensuring cooperation with other international organisations.
WTO members have negotiated and agreed upon rules regulating international trade, fostering transparency and predictability in the international trading system. The main WTO agreements relevant to trade-related digital issues are the Marrakesh Agreement Establishing the WTO, the General Agreement on Tariffs and Trade (GATT), the General Agreement on Trade in Services (GATS), the Information Technology Agreement (ITA and ITA II), the Agreement on Technical Barriers to Trade (TBT Agreement), and the Agreement on Trade-related Aspects of Intellectual Property Rights (TRIPS Agreement).

Digital activities

Several internet governance and digital trade, and AI policy-related issues are discussed in the WTO. E-commerce discussions are ongoing under the Work Programme on Electronic Commerce and among a group of WTO members that have negotiated an Agreement on Electronic Commerce under the Joint Statement Initiative (JSI) on E-commerce. Discussions have focused on several digital issues, including consumer protection, personal data protection, capacity building, and customs duties on electronic transmissions. Discussions on AI and other critical emerging technologies (e.g. advanced semiconductors, biotech, etc.) are increasingly raised and discussed in various WTO settings, including in particular the TBT Committee on Technical Barriers to Trade, the TRIPS Council, and the Work Programme on E-commerce. Digital trade and AI also feature prominently in WTO research. 

As part of its outreach activities, WTO organises numerous events such as the Aid for Trade Global Review and an annual Public Forum, which brings together governments, NGOs, academics, businesses, and other stakeholders for discussions on a broad range of issues, including many relating to the digital economy and AI.

Digital policy issues

Telecommunications infrastructure

In 1997, WTO members successfully concluded negotiations on market access for basic telecommunications services. The negotiations, which were an extension of the Uruguay Round of WTO negotiations that led to the creation of the GATS, resulted in specific commitments in the sector for a significant part of  WTO  membership. These negotiations also resulted in the Reference Paper, a set of regulatory principles for basic telecommunication services that various members have inscribed in their schedules of commitments. Since 1997, the number of members that have undertaken market access commitments on telecommunications and subscribed to the Reference Paper has continued to increase as a result of new economies joining the WTO through the process of accession. Under the plurilateral draft Agreement on Electronic Commerce, participants have developed disciplines that add to the provisions of the Reference Paper.

Digital standards

The issue of digital standards is addressed as ‘standards and regulations’ within the work of WTO.

International standards are important to the global digital economy as they can enable interconnectivity and interoperability for telecommunications and internet infrastructures. The WTO Technical Barriers to Trade Agreement (TBT Agreement) aims to ensure that technical regulations, standards, and conformity assessment procedures affecting trade in goods (including ICT  products and AI-embedded products, for instance) are non-discriminatory and do not create unnecessary obstacles to trade. The TBT Agreement strongly encourages that such regulatory measures be based on relevant international standards. The TBT Committee serves as a forum where governments discuss and address concerns with specific regulations, including those affecting digital trade. Examples of relevant TBT measures notified to or discussed at the TBT Committee include (1) measures addressing the internet of things (IoT) and related devices in terms of their safety, interoperability, national security/cybersecurity, performance, and quality; (2) measures regulating 5G cellular network technology for reasons related to, among others, national security and interoperability; (3) measures regulating 3D printing (additive manufacturing) devices; (4) measures regulating drones (small unmanned aircraft systems) due to risks for humans/consumers, interoperability problems, and national security risks; (5) measures dealing with autonomous vehicles, mostly concerned with their safety and performance, and more recently (6) measures regulating AI.

Given the increasing relevance of international standards for the regulatory governance of digital tech products, renewed attention has been paid to ‘Principles for the Development of International Standards, Guides and Recommendations’ adopted by the WTO TBT Committee in 2000, which include six specific principles:

1. Transparency

2. Openness

3. Impartiality and consensus

4. Effectiveness and relevance

5. Coherence

6. Development dimension

These principles aim to avoid conflicting standards and provide guidance for WTO members when developing international standards. They have become widely accepted by WTO members both multilaterally and regionally, with a growing number of Regional Trade Agreements (RTAs) not only incorporating these principles but making them mandatory. Some international standardising bodies like ISO and IEC have embraced these principles.

In 2024, the WTO TBT Committee adopted new ’Guidelines on Conformity Assessment Procedures’ (CAP Guidelines) that recognise the importance of digital technologies in product certification and emphasise the need for flexibility in rapidly changing technological environments.

The TBT Agreement also explicitly recognises ’the contribution which international standardisation can make to the transfer of technology from developed to developing countries’.

The TBT Committee has recently started receiving notifications specifically related to AI. In particular, in the last five years, the TBT Committee has been receiving notifications of, and debating concerns raised with respect to, a significant number of regulations by members addressing cybersecurity, a cross-cutting issue essential for the deployment of, and trust in, emerging technologies such as AI. 

The TBT Committee has held several ‘thematic sessions’ where members shared regulatory experiences with respect to various digital tech-related issues, including: ‘digital solutions for conformity assessment procedures’ (2022); ‘conformity assessment and e-commerce’ (2023), ‘cybersecurity’ (2023), ‘intangible digital products’ (2023); and ‘use of digital technologies and tools in good regulatory practices’ (2023). Topics of upcoming relevant sessions include: ‘international standards for AI and machine learning’ and ‘interoperable data standards’ (2025 or 2026).

Cybersecurity

Cybersecurity issues have been addressed in several WTO bodies. For example, the TBT Committee has discussed national cybersecurity regulations applicable to ICT products and their potential impact on trade. In the TBT Committee, WTO members have raised specific trade concerns related to cybersecurity regulations. Some of the specific issues discussed include how cybersecurity regulations discriminating against foreign companies and technologies can negatively impact international trade in ICT products.

In 2023, the WTO’s TBT Committee organised its first-ever specific thematic session focused on cybersecurity. 38% of all cybersecurity-related Specific Trade Concerns (STCs) raised in the TBT Committee since 1995 were raised just in the last three and a half years, showing increasing focus on this issue.

During the 2023 thematic session, participants emphasised that unilateral government interventions in cybersecurity could undermine global cybersecurity efforts. The session highlighted the need for better coordination between governments and the private sector to address regulatory fragmentation in cybersecurity.

The Agreement on Electronic Commerce negotiated under the Joint Initiative on E-commerce contains provisions on cybersecurity, which facilitate cooperation and encourage the development of national capabilities and risk-based approaches to cybersecurity with a view to reducing potential trade barriers.

More than 90 cybersecurity-related TBT measures have been notified to the TBT Committee, with approximately 65% of these notifications occurring in just the last three and a half years.

Data governance

The growth of the global digital economy is fuelled by data. Issues related to data flows have also been raised by members in various contexts at the WTO, such as under the JSI on e-commerce and in the Council for Trade in Services, for instance, when national cybersecurity measures adopted have been considered by some members as trade barriers.

According to a joint OECD and WTO (2025) report, the economic costs of fragmentation of data flow regimes along geo-economic blocks would amount to a loss of more than 1% of real GDP. If all economies fully restricted their data flows, it could result in a 4.5% reduction in global GDP and a 8.5% decrease in exports.

Intellectual property rights

The TRIPS Agreement is a key international instrument for the protection and enforcement of IP and is of relevance to e-commerce. The technologies that underpin the internet and enable digital commerce, such as software, routers, networks, switches, and user interfaces, are protected by IP. Balanced measures to enforce IPRs are important tools to ensure legitimate trade in digitally ordered goods. In addition, e-commerce transactions can involve digital products with IP-protected content, such as e-books, software, or blueprints for 3D printing. As IP licences often regulate the usage rights for such intangible digital products, the TRIPS Agreement and the international IP Conventions that are incorporated into it provide much of the legal infrastructure for digital trade.

The role of IP in promoting innovation and trade in the digital age has been highlighted in recent WTO World Trade Reports.

IP-related issues have also been discussed in the framework of the JSI, for example with regard to the access or transfer of source code. The source code or the data analysis used in the operation of programmes or services is often legally protected by IP law through copyright, patent, or trade secret provisions. Future discussions may further address this and other IP-related matters under Article 35 of the JSI stabilised text, which foresees further negotiations on outstanding issues.

Electronic commerce

WTO agreements cover a broad spectrum of trade topics, including some related to e-commerce, which has been on the WTO agenda since 1998 when the ministers adopted the Declaration on Global Electronic Commerce. The Declaration instructed the General Council to establish a Work Programme on electronic commerce. In that Declaration, members also agreed to continue the practice of not imposing customs duties on electronic transmissions (the ’moratorium’). The Work Programme provides a broad definition of e-commerce and instructs four WTO bodies (Council for Trade in Goods, Council for Trade in Services, TRIPS Council, and the Committee on Trade and Development) to explore the relationship between WTO Agreements and e-commerce. The Work Programme and the moratorium on customs duties on electronic transmissions have been periodically reviewed and renewed. At its 13th Ministerial Conference (MC13) in March 2024, WTO members agreed to reinvigorate the Work Programme, with a particular focus on its development dimension. They agreed to hold further discussions and examine additional empirical evidence on the scope, definition, and the impact that a moratorium on customs duties on electronic transmissions might have on development, and how to level the playing field for developing and least-developed country members to advance their digital industrialisation. Furthermore, members agreed to maintain the current practice of not imposing customs duties on electronic transmissions (the moratorium) until MC14. Members are continuing their discussions under the Work Programme with a view to presenting recommendations for action to the next Session of the Ministerial Conference. The focus has been on the digital divide and ways of addressing it, and on the legal and regulatory frameworks that support an enabling environment for the development of e-commerce. Discussions will also continue with regard to the moratorium. Members have also expressed interest in discussing the relation between trade and artificial intelligence (AI) as well as other emerging technologies.

At MC11 in 2017, a group of members issued the Joint Statement Initiative (JSI) on E-Commerce to explore work towards future WTO negotiations on trade-related aspects of e-commerce. Following the exploratory work, in January 2019, 76 members confirmed their ‘intention to commence WTO negotiations on trade-related aspects of electronic commerce’ and to ‘achieve a high standard out-come that builds on existing WTO agreements and frameworks with the participation of as many WTO members as possible’. As of June 2024, there were 91 WTO members participating in these discussions. In July 2024, the joint statement co-conveners (Australia, Japan and Singapore) confirmed that after five years of negotiations, participants had achieved a stabilised text. The text builds on the WTO Agreements by establishing rules aiming at facilitating electronic commerce, ensuring an open environment for digital trade, and promoting trust in e-commerce. Some of the issues addressed by the provisions of the agreement include electronic transactions frameworks, paperless trading, online consumer protection and personal data protection, electronic payments and customs duties on electronic transmissions. The Agreement also recognises that some developing and least-developed members may require extended periods of time or the acquisition of capacity to implement some of the provisions of the agreement. It therefore envisages support in response to members’ efforts. In this regard, in June 2022  the co-convenors of the JSI, together with Switzerland, launched the E-commerce Capacity Building Framework to strengthen digital inclusion and to help developing and least developed countries to harness the opportunities of digital trade. As of February 2025, the Agreement on Electronic Commerce is supported by 71 WTO members. The co-sponsors of the text have requested its incorporation into the WTO framework as a plurilateral agreement under Annex 4 of the Marrakesh Agreement establishing the World Trade Organization.

Access

The issue of arbitration is referred to under the issue of ‘market access’ within the work of WTO.

Access to information technology infrastructure and equipment

The Ministerial Declaration on Trade in Information Technology Products, commonly known as the Information Technology Agreement (ITA) was signed at the WTO’s Singapore Ministerial Conference in December 1996. The ITA has eliminated tariffs on around 200 information technology products, including computers, semiconductors, semiconductor manufacturing equipment, telecommunication apparatus, instruments and apparatus, data storage media and software, and parts and accessories. Initially signed by 29 participants, the ITA has witnessed a significant rise in its membership in the past 28 years, covering 85 WTO Members in 2025. In the same period, world ITA exports have more than tripled in value, to approximately USD 2.5 trillion in 2021.

In response to the dramatic evolution of the ICT sector since 1997, 54 WTO Members decided to expand the product coverage of the ITA to further liberalise trade in the ICT sector. These expansion negotiations were concluded in December 2015 at the WTO’s Tenth Ministerial Conference, in Nairobi, Kenya. Under the ITA Expansion (ITA II), import duties and other charges were reduced to zero on 201 additional high-tech products, such as new generation integrated circuits, GPS navigation equipment, telecommunication satellites, and medical equipment. Many of these products play a key role in health emergencies and crises, as they did during the fight against COVID‑19.

Through complete elimination of customs duties and other charges on covered products, the ITA has contributed to reducing prices and thus improved consumer access to key products such as mobile phones and computers, lowered the cost of establishing ICT infrastructure domestically, thereby improving digital connectivity, and eliminated costly administrative burdens at customs and reduced delays for goods crossing borders. In the right circumstances, ITA participation can ultimately facilitate the greater integration of developing economies into global production networks, while spurring innovation in other sectors. 

Additionally, in November 2024, Members agreed that the TBT Committee will hold joint thematic sessions with other WTO bodies on topics of relevance to the TBT Agreement, based on proposals from Members and in coordination with relevant other WTO bodies. The purpose of such joint meetings would be to enhance Members’ understanding of (and explore possible synergies with) work in other areas of the WTO, bearing in mind the scope of the TBT Agreement. Among various cross-cutting topics to be explored jointly with other committees, members agreed to hold one with the ITA Committee specifically on non-tariff measures (NTMs) under the ITA. See document G/TBT/56, para. 3.7(b)(i), pages. 14-15. Besides ICT tariff elimination, the ITA Committee also has a work programme on addressing NTMs affecting ICT products.

Artificial intelligence

Discussions on AI have started to emerge in several WTO bodies. 

In 2022–2023, the draft EU ‘AI Act’ was discussed in the TBT Committee in the context of a ‘specific trade concern’ (STC). In June 2023, TBT Committee Members organised a thematic session to discuss regulatory experiences with respect to so-called ‘intangible digital products’, in particular AI-embedded products. Further thematic sessions on the role of international standards for ‘critical emerging technologies’, including AI, are planned for 2025 or 2026. China and Kenya have also notified their respective AI regulations to the TBT Committee (2024).

The interplay between AI and IP has been discussed in the WTO Council for TRIPS under multiple agenda items, including the items on the Work Programme on Electronic Commerce, IP and innovation, technology transfer to LDCs, notification, and technical cooperation, over the past years. 

Discussions on the interplay of AI, international trade and development have also emerged in the context of the Work Programme on e-Commerce. A dedicated discussion on the topic will be held in 2025. 

The topic of AI and international trade has been integrated into WTO various technical cooperation activities and is a key focus of the WTO research agenda. The first WTO report on AI – ‘Trading with Intelligence: How AI Shapes and is Shaped by International Trade’  – was launched in November 2024 at a dedicated conference.

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United Nations Economic Commission for Europe

UNECE is one of five regional commissions of the UN. Its major aim is to promote pan-European economic integration. To do so, it brings together 56 countries in Europe, North America, and Central Asia, which discuss and cooperate on economic and sectoral issues.

UNECE works to promote sustainable development and economic growth through policy dialogue, negotiation of international legal instruments, development of regulations and norms, exchange and application of best practices, economic and technical expertise, and technical cooperation for countries with economies in transition. It also sets out norms, standards, and conventions to facilitate international cooperation.

Digital activities

UNECE’s work touches on several digital policy issues, ranging from digital standards (in particular, in relation to electronic data interchange for administration, commerce, and transport) to the internet of things (IoT) (e.g. intelligent transport systems). Its activities on connected vehicles and automated driving systems are essential to seize the benefits of technical progress and disruptions in that field and to operationalise new mobility concepts such as Mobility as a Service (MaaS). Within the Trade sub-programme, guidance has been developed on the Compliance of products with embedded artificial intelligence, as well as ensuring gender mainstreaming of relevant standards.  Its UN/CEFACT develops trade facilitation recommendations and electronic business standards, covering both commercial and government business processes. UNECE also carries out activities focused on promoting sustainable development, in areas such as sustainable and smart cities for all ages, sustainable mobility and smart connectivity, and measuring and monitoring progress towards the SDGs.

UNECE’s work in the field of statistics is also relevant for digital policy issues. For example, the 2019 Guidance on Modernizing Statistical Legislation – which guides countries through the process of reviewing and revising statistical legislation – covers issues such as open data, national and international data exchanges, and government data management.

UNECE also pioneers digitalisation efforts towards sustainable transformation of the energy system, by enabling a constructive dialogue to help bridge the gap between academic research, industrial innovations, and policy needs.

UNECE carries out extensive work in the area of sustainable transport, leading on several UN Conventions. Accession to the conventions continues to increase as more and more member states realise the benefits in the time taken and associated costs in the movement of goods. Numerous digitised systems have been developed, and are maintained, hosted, and administered under the auspices of UNECE. For a number of other tools and mechanisms, work is underway.

Digital policy issues

Digital standards

UNECE’s intergovernmental body UN/CEFACT continues making great strides in the area of digital standards. In a recent collaboration with the International Federation of Freight-Forwarders Associations (FIATA), it developed the electronic FIATA Multimodal Bill of Lading (eFBL) data standard. The basis of the mapping of the Negotiable FIATA Multimodal Transport Bill of Lading (FBL) with the UN/CEFACT Multimodal Transport (MMT) reference data model, allows the exchange of BL data in a standardised way, facilitating interoperability between all modes of transport and industry stakeholders. Similar to other data standards developed by UN/CEFACT, the data standard is offered as open-source for all software providers and industry stakeholders to implement. UNECE’s standardisation work builds on a family of reference data models in alignment with its strategy to become the next generation of global standards for trade and transport information exchange. Other digital standards in the areas of supply chain management, agriculture, and travel and tourism (e.g. Buy Ship Pay Reference Data Model, Textile and Leather Data Model (Part 1 and Part 2), and Travel and Tourism Experience Programme Data Model) are a great step toward paperless trade and benefit all actors of the supply chain by reducing costs, increasing security, and gaining efficiency.

Artificial intelligence and internet of things

The UNECE has published a guidance and declaration on Compliance of products with embedded AI. One of the key challenges of such products is the possibility that it changes over time with distant updates which could potentially be coming from outside the market of consumption; market surveillance agencies will need to ensure that these products remain compliant with safety and security regulations throughout their lifecycle.

As the UN centre for inland transport, UNECE hosts international regulatory platforms in the field of automated driving and intelligent transport systems. It hosts multilateral agreements and conventions ruling the requirements and the use of these technologies (such as the UN agreements on vehicle regulations and the Vienna Convention on Road Traffic). Its activities (e.g. facilitating policy dialogue and developing regulations and norms) contribute to enabling automated driving functionalities and ensuring that the benefits of these technologies can be captured without compromising safety and progress achieved in areas such as border crossing and interoperability. It also collaborates with other interested stakeholders, including the automotive and information and communications technology (ICT) industries, consumer organisations, governments, and international organisations.

Another area of work for UNECE is related to harnessing smart technologies and innovation for sustainable and smart cities. In this regard, it promotes the use of ICTs in city planning and service provision, and it has developed (together with ITU) a set of key performance indicators for smart sustainable cities. UNECE also works to facilitate connectivity through sustainable infrastructure. For instance, it assists countries in developing smart grids for more efficient energy distribution, and it administers international e-roads, e-rail, and e-waterway networks.

UNECE launched the Advisory Group on Advanced Technology in Trade and Logistics (AGAT) in 2020 on topics, such as distributed ledger technologies (DLT) including blockchain, IoT, and AI.

The UNECE High-Level Group on Modernisation of Official Statistics (HLG-MOS) has been at the forefront of modernisation initiatives in the field of official statistics. These initiatives include innovative areas such as big data, synthetic data, and machine learning (ML) and AI. A UNECE guide, Machine Learning for Official Statistics (2021), can help national and international statistical organisations to harness the power of ML to modernise the production of official statistics. Responding to the growing interest in LLM, HLG-MOS published a white paper, LLM for Official Statistics (2023), to establish a common understanding of LLM’s potential within the statistical community by exploring implications and opportunities for official statistics. Building on its ongoing efforts to provide a platform for experts to exchange experiences and lessons learned in implementing AI solutions, HLG-MOS has launched a project on generative AI (2024-2025) and is organising the ‘Generative AI and Official Statistics’ in May (2025).

In trade, the newly released UN/CEFACT JSON-LD Web Vocabulary complements and enhances the capabilities of AI systems for trade-related exchanges. It aims to support the interoperability of trade by allowing supply chain actors to more easily integrate a common vocabulary in their business tools (e.g. software applications, AI algorithms) to ensure that data shared between different entities (e.g. suppliers, manufacturers, distributors, transporters, financiers, and regulators) is consistent and easily interpretable, reducing errors and misunderstandings.

Artificial intelligence for energy

AI and other technologies are inspiring energy suppliers, transmission and distribution companies, and demand sectors (buildings, industry, transport) to establish new business models to generate, deliver, and consume energy in a more sustainable way.

UNECE established a task force on digitalisation in energy to offer a platform for cross-industry experts from the energy sector and digital innovation to develop a unified voice on digitalisation in energy.

With systemic efficiency in view, the Task Force addresses a broad range of technical topics and policy issues beyond AI, from smart infrastructure and digital demand-side optimisation solutions for buildings also addressing behavioral barriers, to cyber resilience and overall governance of digitalisation in energy, extending activities across all sectors and aligning with the broader mission of UNECE.

Documentation and publications 2020-2025 include:

In 2025, the Task Force advances research on the issues of interoperability and open source, explores the intersection between large-scale digitalisation and environmental sustainability focusing on data centres, launches its regional survey on Digitalisation in Energy, and continues studies and initiatives on the twin transition.

The group found that AI and digitalisation have the potential to reduce residential and commercial buildings’ energy use by as much as 10% globally by 2040 if applied throughout a building’s value chain and life cycle. In particular, applications of AI may help optimise a building’s orientation for solar heat gain and predict power and heat needs, thus increasing overall energy security and maximising the integration of renewable energy sources.

The group also found that AI and digitalisation could help achieve energy savings of at least 10%–20% in the industrial sector (which consumes around 38% of global final energy and produces 24% of greenhouse gasses).

UNECE has partnered with the University of Zürich to develop a beta-mode AI-powered tool (chatenergy.ia) that would offer a real-time interactive compendium of information and data resources on the resilience of energy systems. The platform showed how policymakers could benefit from a cutting-edge tool that could inform their policy decisions by facilitating knowledge management and dissemination capabilities. It could also help identify technology and policy breakthroughs and mobilise financial flows for resilience. The European Investment Bank, the International Atomic Energy Agency (IAEA), the International Energy Agency, ITU, the Organization for Security and Co-operation in Europe (OSCE), the World Meteorological Organization (WMO), the World Bank, and other organisations contributed their knowledge base to support and shape this beta-mode tool. 

Automated driving

Blockchain

UNECE’s subsidiary body UN/CEFACT has been exploring the use of blockchain for trade facilitation. For instance, work carried out within the Blockchain White Paper Project has resulted in two white papers: one looking at the impact of blockchain on the technical standards work of UN/CEFACT and another looking at how blockchain could facilitate trade and related business processes. The ongoing Chain Project is focused on developing a framework/mechanism for the development and implementation of blockchain services infrastructure, and creating a whitepaper on a strategy for the development and implementation of interoperable global blockchain technology infrastructure. Another blockchain-related project looks into the development of a standard on the creation of a cross-border inter-customs ledger using blockchain technology.

Critical infrastructure

UNECE achieved a transformative milestone with regard to cybersecurity in the broad automotive sector with the adoption of UN Regulation No. 155 (Cyber Security and CSMS) and UN Regulation No. 156 (Software Updates).

Before that, cyber risks related to connected vehicles were apparent but not systematically addressed. Security researchers alerted the public to them by revealing various vulnerabilities. There were only narrow standards and guidelines for securing vehicles, such as standards for secure communication among Electronic Control Units (ECUs) and for hardware encryption.

UNECE’s World Forum for Harmonization of Vehicle Regulations (Working Party on Automated/Autonomous and Connected Vehicles (GRVA) WP.29) adopted two important new regulations on cybersecurity and over-the-air software updates and led to the situation where cybersecurity became non-negotiable for securing market access via type approval for those countries applying this regime. GRVA also developed recommendations on uniform provisions concerning cybersecurity and software updates for countries applying the self-certification regime.

Under the 1958 Agreement (binding to 54 countries)

Data governance

UNECE carries out multiple activities of relevance for the area of data governance.

First, its work on trade facilitation also covers data management issues. For example, it has issued a white paper on data pipeline concept for improving data quality in the supply chain and a set of Reference Data Model Guidelines. Several projects carried out in the framework of UNECE’s subsidiary UN/CEFACT also cover data-related issues. Examples include the  Buy-Ship-Pay  Reference Data Model (BSP-RDM), the Supply Chain Reference Data Model (SCRDM), the Multi-Modal Transport Reference Data Model (MMT-RDM), the Cross-border Management Reference Data Model Project (to provide a regulatory reference data model within the UN/CEFACT semantic library in order to assist authorities to link this information to the standards of other organisations), the Sustainable Development and Circular Economy Reference Data Model Project, and the Accounting and Audit Reference Data Model Project.

Second, UNECE has a statistical division, which coordinates international statistical activities between UNECE countries and helps to strengthen, modernise, and harmonise statistical systems under the guidance of the Conference of European Statisticians. Its activities in this area are guided by the Fundamental Principles of Official Statistics, adopted in 1992 and later endorsed by the ECOSOC and the UNGA. Areas of work include economic statistics, statistics on population, gender and society, statistics related to sustainable development and the environment, and modernisation of official statistics. In 2019, UNECE published a Guidance on Modernizing Statistical Legislation to guide countries through the process of reviewing and revising statistical legislation. The guidance covers issues such as open data, national and international data exchanges, and government data management.

Third, UNECE keeps abreast of external developments (e.g. in Europe or an OECD country) related to challenges related to AI, privacy, and human rights. This is the case, for example, with the activities on transport and automated vehicles. The GRVA is reflecting on the impact of general AI policies in its activities and developed possible ways to add layers in its multi-pillar approach to validate the performance of the Automated Driving System, and therefore to integrate considerations on data management in the context of AI agent training, support features, and functions of automated driving, and collaborate with the automotive sector on this matter.

E-commerce and trade

UNECE’s subsidiary, UN/CEFACT, serves as a focal point (within ECOSOC) for trade facilitation recommendations and electronic business standards, covering both commercial and government business processes. In collaboration with the Organization for the Advancement of Structured Information Standards (OASIS), UNECE developed the Electronic business using eXtensible Mark-up Language (ebXML). Another output of UNECE is represented by the UN rules for Electronic Data Interchange for Administration, Commerce and Transport (UN/ EDIFACT), which include internationally agreed upon standards, directories, and guidelines for the electronic interchange of structured data between computerised information systems. UNECE has also issued recommendations on issues such as Single Window, electronic commerce agreements, and e-commerce self-regulatory instruments. In addition, UN/CEFACT works on supporting international, regional, and national e-government efforts to improve trade facilitation and e-commerce systems.

Recommendation 33 – Single Window Recommendation

In addition, UN/CEFACT is reviewing its mandates and developing white papers analysing how AI can be used to facilitate trade processes. This includes examining how AI technology could be used to facilitate trade and related processes in the international supply chain including the study of areas such as data privacy, AI-based trade policies, the use of AI in e-Commerce and payments; how existing UN/CEFACT deliverables could be used in AI applications; and possible changes to existing UN/CEFACT deliverables, or new deliverables, that could be considered to support AI trade facilitation applications.

The UNECE Working Party on Regulatory Cooperation and Standardization Policies (WP.6) is currently reviewing the challenges that online marketplaces pose to regulatory agencies at entry into the market. The increase of small parcels each containing a small number of products poses significant challenges to market surveillance agencies in order to ensure that goods entering the market are safe for consumers; WP.6 is currently working on guidance based on best practices in the United Kingdom and other economies to address this issue.CT deliverables, or new deliverables, that could be considered  to support AI trade facilitation applications.

Digital and environment

UNECE’s work in the area of environmental policy covers a broad range of issues, such as air pollution, transboundary water cooperation,  industrial safety,  environmental democracy, the green economy, environmental monitoring and impact assessment, and education for sustainable development. Much of this work is carried out by the Committee on Environmental Policy, which, among other tasks, supports countries in their efforts to strengthen their environmental governance and assesses their efforts to reduce their pollution burden, manage natural resources, and integrate environmental and socio-economic policies. UNECE has put in place an Environmental Monitoring and Assessment Programme to assist member states in working with environmental data and information and enable informed decision-making processes. As part of this programme, it promotes the use of electronic tools for accessing information and knowledge on environmental matters and supports the continued development of a Shared Environmental Information System across the UNECE region. The system is intended to enable countries to connect databases and make environmental data more accessible.

The INForest database offers the most up-to-date source of information about the size of the forest area in the UNECE region, how it has changed over decades, the structure of forests, the goods and services forests provide, as well as their contribution to the economy, society, and the environment.

UNECE has developed policy guidance to support the digital inclusion of older people. In the Rome Ministerial Declaration on Ageing, adopted in June 2022, Ministers pledged to ‘promote age-friendly digitalisation, products and services, and support innovation for the silver economy’.

Recognising the importance of environmental, social, and governance (ESG) traceability in achieving SDG 12 and considering the rich body of expertise and standards already available through UNECE, it  broadened the focus of the Team of Specialists (ToS) on sustainable fisheries to ESG traceability of sustainable value chains in the circular economy.

UNECE Environmental Conventions and Protocols (not necessarily covering digital issues directly, but relevant):

Other valuable resources on the environment include:

Sustainable development

UNECE assists countries in its region to address sustainable development challenges (in areas such as environment, connectivity, and urbanisation) through offering policy advice, leveraging its norms, standards, and conventions, and building capacities. It focuses on driving progress towards the following SDGs: good health and well-being (SDG 3), clean water and sanitation (SDG 6), affordable and clean energy (SDG 7), decent work and economic growth (SDG 8), industry, innovation and infrastructure (SDG 9), sustainable cities and communities (SDG 11), responsible consumption and production (SDG 12), climate action (SDG 13), and life on land (SDG 15). Gender equality (SDG 5) and partnerships (SDG 17) are overarching for all UNECE activities. Activities undertaken by UNECE concerning these SDGs converge under four high-impact areas: sustainable use of natural resources; sustainable and smart cities for all ages; sustainable mobility and smart connectivity; and measuring and monitoring progress towards the SDGs.

UNECE has developed a series of tools and standards to support countries in measuring and monitoring progress towards the SDGs. It has also put in place an Innovation Policy Outlook, which assesses the scope, quality, and performance of policies, institutions, and instruments promoting innovation for sustainable development.

AI in sustainable Public-Private Partnerships (PPPs) and infrastructure finance

The UNECE launched a new 2-year workstream on the use of AI in Public-Private Partnerships (PPPs) for the SDGs. This work will consider the transformative potential of AI in PPP and infrastructure projects by exploring the opportunities and challenges of leveraging AI to advance the SDGs. The UNECE will release a series of forward-looking policy briefs and organise webinars that will discuss key focus areas. In 2025, the following topics will be addressed:

  • Harnessing the power of data in PPPs: opportunities and challenges.
  • Enhancing PPP project identification and planning through AI.  
  • Improving PPP stakeholder engagement and fostering transparency in public consultation using AI. 
  • Transforming PPP financial modelling and investment decision making with AI. 
  • Leveraging AI to optimise the longevity and safety of infrastructure assets.

This workstream was approved by the Working Party on Public-Private Partnerships at its eighth session on 25–26 November 2024.

Privacy and data protection

The World Forum for Harmonization of Vehicle Regulations has included guidelines on cybersecurity and data protection in its consolidated resolution on the construction of vehicles, including principles of lawful, fair, and transparent processing of personal data: (1) respecting the identity and privacy of the data subject; (2) not discriminating against data subjects based on their personal data; (3) paying attention to the reasonable expectations of the data subjects with regard to the transparency and context of the data processing; (4) maintaining the integrity and trustworthiness of information technology systems and in particular not secretly manipulating data processing; (5) taking into account the benefit of data processing depending on the free flow of data, communication and innovation, as far as data subjects have to respect the processing of personal data with regard to the overriding general public interest; and (6) ensuring the preservation of individual mobility data according to necessity and purpose.

These guidelines were referred to in the Resolution on Data Protection in Automated and Connected Vehicles adopted during the 39th International Conference of Data Protection and Privacy Commissioners, Hong Kong, 25–29 September 2017.

Digital tools

UNECE hosts several portals, applications, and digitalised conventions.

eTIR International System Application

The Customs Convention on the International Transport of Goods under Cover of TIR (Transports Internationaux Routiers) Carnets (TIR Convention, 1975) is one of the most successful international transport conventions. It is the only universal customs transit system in existence.

The TIR system, used by over 34,000 transport and logistics companies in its 77 contracting parties, has already reduced cross-border transport time by up to 80%, and costs by up to 38%. The eTIR international system aims to ensure the secure exchange of data between national customs systems related to the international transit of goods, vehicles, or containers according to the provisions of the TIR Convention and to allow customs to manage the data on guarantees, issued by guarantee chains to holders authorised to use the TIR system.

ITDB: International TIR Data Bank

The ITDB is an international online repository of information for all those authorised by contracting parties to use the TIR procedure. It is an integral part of the eTIR International system since only users approved in the ITDB can use the eTIR system. The main goal of the ITDB is to foster the exchange of information between competent authorities of contracting parties and national associations.

eCPD

The Carnet de Passages en Douane (CPD) system (i.e. a passport card for your vehicle) facilitates the temporary importation of private and commercial vehicles. The CPD system is based on two international conventions: the 1954 Customs Convention on the Temporary Importation of Private Road Vehicles and the 1956 Customs Convention on the Temporary Importation of Commercial Road Vehicles. Hosted by UNECE, the conventions combined have 96 contracting parties. Work has started to prepare the appropriate amendments to the 1954 and 1956 conventions describing the eCPD; prepare the high-level architecture, including the concepts and functional and technical specifications of the future eCPD application; and develop the eCPD system based on these specifications.

eCMR

The eCMR is based on the provisions of the Convention on the Contract for the International Carriage of Goods by Road (CMR) (1956) and especially on the provisions of the Additional Protocol to CMR Concerning the Electronic Consignment Note (2008). UNECE, which administers the CMR Convention, has been mandated by governments to administer the eCMR protocol and to establish a formal group of experts on the operationalisation of the eCMR procedure.

PIERS online platform

The PIERS online platform is a publicly available digital tool accessible to governments and other stakeholders, enabling them to assess the sustainability of their Public-Private Partnerships and infrastructure projects, using the UNECE PPP and Infrastructure Evaluation and Rating System (PIERS). The PIERS methodology establishes a set of core sustainable indicators deriving from the SDGs, ensuring that PPP and infrastructure projects create ‘value for people’ and ‘value for the planet’, with a focus on the world’s most vulnerable.

Digital visualisation

International Transport Infrastructure Observatory (ITIO)

The observatory will be developed on a geographic information systems (GIS) platform with three main pillars of services: it offers an electronic repository of UNECE inland transport conventions, an innovative tool to finance transport infrastructure, and a way to promote sustainable regional and interregional connectivity.

ITIO GIS Platform

Climate Change Adaptation and Transport Infrastructure Tool – The ITIO GIS platform assists in the analysis of possible future impacts of climate change on transport networks. The tool enables experts to identify sections of transport networks potentially exposed to the effects of climate change.

Digital enabler

SITCIN: Sustainable Inland Transport Connectivity Indicators tool

The SITCIN tool allows countries to measure their degree of transport connectivity, both domestically and bilaterally/sub-regionally, as well as in terms of soft and hard infrastructure.

UNECE Dashboard of SDG Indicators

UNECE digital tools facilitating access to statistical information:

UNECE online platforms and observatories gather updates and policy resources to help member states respond to the COVID-19 crisis:

Social media channels

Facebook @UNECE

Flickr @UNECE

Instagram @un_ece

LinkedIn @ United Nations Economic Commission for Europe

X @UNECE

YouTube @UNECE

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Swiss Digital Initiative

The SDI is an independent, non-profit foundation established in 2019. In September 2019, the first Swiss Global Digital Summit took place in Geneva to provide a platform to promote in-depth discussions on Ethics and Fairness in the Age of Digital Transformation. This Summit represented the starting point of the Foundation. During the 2020 World Economic Forum in Davos, the SDI celebrated its official launch and the creation of the foundation.

Rooted in Swiss values yet driven by a global vision, the Foundation is headquartered in Geneva, aiming to strengthen and advance a trustworthy digital ecosystem with diverse stakeholders. Its mission is to bring ethical principles and values into digital technologies through concrete projects such as the Digital Trust Label (DTL).

Digital activities

SDI actively works on tangible projects to implement ethical standards in the digital age, with a primary focus on cultivating digital trust.

The awareness of the importance of digital trust is growing. To foster collaboration among like-minded stakeholders, the SDI has compiled a comprehensive report on the digital trust ecosystem. Labels and Certifications for the Digital World – Mapping the International Landscape takes a closer look at 12 of the most relevant initiatives and analyses success factors as well as similarities and differences compared to the Digital Trust Label (DTL) by the SDI. In addition, it provides a regularly updated interactive overview to keep track of the dynamic Digital Trust Ecosystem.

The Digital Trust White Paper provides a comprehensive overview of the dynamic digital trust ecosystem. The compiled knowledge should form the basis for better cooperation and knowledge sharing. Instead of fragmentation, more cooperation is needed to define internationally valid labels and standards. It also provides the theoretical background for the SDI’s ongoing engagement in different working groups, for example, the Working Group on Digital Trust of the World Economic Forum.

To assess the Swiss population’s mindset regarding trust in the digital world, a qualitative study Digital Trust from the User’s Perspective was carried out in November 2019.

In a trend map Landscape of the Digital Economy and Society, the trends identified further increase the importance of trustworthy digital services.

In addition, as a member of the World Economic Forum’s Digital Trust Working Group, the SDI actively participates in digital-trust-related activities to advance digital ethics and responsibility.  Earning Digital Trust: Decision-Making for Trustworthy Technologies is an insight report published in 2022 emphasising the importance of leaders cultivating digital trust. Measuring Digital Trust: Supporting Decision-Making for Trustworthy Technology, published in October 2023, supports accessing an organisation’s advancement in achieving digital trust objectives and the level of maturity across dimensions.

Digital policy issues

Digital standards

Digital Trust Label

Trust is at the core of every human interaction, and the relationship we have with technology is no exception. The ongoing digital transformation needs to be founded in digital trust to be successful. Users of the digital space are demanding more and more transparency in the technology they use and caring more about the decisions of companies’ leadership. Hence, to address transparency and trustworthiness in digital technology, the SDI developed the first-of-its-kind DTL. Launched in January 2022, the DTL shows that a digital product or service meets mandatory criteria and thus a certain standard of trustworthiness. It also provides more information and transparency for users regarding four aspects: security, data protection, reliability of the application, and fair user interaction (use of AI). 

The DTL builds trust between the users and digital technology providers. It benefits all stakeholders:

  • Complies with a specific standard and puts the user at the centre: The digital application meets 35 different criteria in 4 dimensions.
  • Offers more transparency and information: Users understand what happens with their data and whether an algorithm makes a decision.
  • Showcases responsible companies: The DTL shows that a digital application provider takes its responsibilities towards its users seriously.

Priority in addressing digital trust should be given to digital services that are used in fields where

  • the handled data is very sensitive and the consequences of using digital services matter greatly;
  • automated decision-making algorithms are used
  • there is not much choice whether to use a digital service; and
  •  digital services are rolled out at a high pace and on a large scale.

This particularly concerns digital services in healthcare, the public sector, the media sector, banking and insurance, HR, and the education sector.

Artificial intelligence

Ethical Artificial intelligence

As Generative AI is booming, the SDI is committed to further advancing efforts to guarantee that AI is developed in a secure, inclusive, and trustworthy manner for the good and benefit of all. 

As part of ongoing efforts to raise awareness of the importance of digital responsibility and ethics in AI, the SDI has partnered up with the renowned Geneva School of Art and Design (HEAD) to create the interactive experience Adface. The web-based tool uses AI to analyse a person’s face and create a user profile to produce targeted advertisements that fit the assumed profile of the person. This tool shows that AI is already deeply embedded in and influencing everyday life (how AI algorithms influence decisions or automate a person’s decisions) and also how AI algorithms can make incorrect assumptions. Art and design can be valuable allies for raising awareness and stimulating critical thinking around the societal implications of new technologies.

Digital responsibility

The SDI and the Institute for Management Development (IMD) co-developed a resource to help organisations understand Corporate Digital Responsibility (CDR). The CDR Starter Kit, based on insights from top organisations and ongoing IMD research, is here to help businesses kick-start their CDR journey and sustain their digital responsibility efforts. Through lessons, common challenges, inspiration, and additional resources, the Starter Kit facilitates the adoption of CDR within and across organisations.

Digital tools

Start your Digital Trust journey with practical tools! 

Digital Trust Criteria Catalogue  

An expert group led by the Ecole Polytechnique Fédérale de Lausanne (EPFL) has compiled a catalogue of 35 criteria aimed at building trust for users of digital services. The criteria are based on four categories: security, data protection, reliability, and fair user interaction. The Digital Trust Criteria is the base and inspiration of all the SDI’s projects and trust tools. It is also a clear starting point for other organisations to understand what digital trust is and what they should do to make sure they keep it.

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Digital Trust Compass

The Digital Trust Compass is an online self-assessment tool to determine whether your organisation respects and protects the interests of its users and to assess the level of digital trust awareness among end users. It serves as a compass, guiding you along your digital trust journey, and providing the right direction. 

Digital Trust Guide 

Based on the criteria, the SDI has created a user guide to digital trust. This Digital Trust Guide is designed to assist businesses or organisations that handle user data. The primary objective is to support organisations to establish a robust framework of trust that safeguards the interests of users based on this guide and continue their digital trust journey.

Social media channels

LinkedIn @Swiss Digital Initiative

X @sdi_foundation

Office of the United Nations High Commissioner for Human Rights

The Office of the United Nations High Commissioner for Human Rights and other related UN human rights entities, namely the United Nations Human Rights Council, the Special Procedures, and the Treaty Bodies are considered together on this page.

The UN Human Rights Office is headed by the High Commissioner for Human Rights and is the principal UN entity on human rights. Also known as UN Human Rights, it is part of the UN Secretariat. UN Human Rights has been mandated by the UNGA to promote and protect all human rights. As such, it plays a crucial role in supporting the three fundamental pillars of the UN: peace and security, human rights, and development. UN Human Rights provides technical expertise and capacity development in regard to the implementation of human rights, and in this capacity assists governments in fulfilling their obligations.

UN Human Rights is associated with a number of other UN human rights entities. To illustrate, it serves as the secretariat for the UN Human Rights Council (UNHRC) and the Treaty Bodies. The UNHRC is a body of the UN that aims to promote the respect of human rights worldwide. It discusses thematic issues, and in addition to its ordinary session, it has the ability to hold special sessions on serious human rights violations and emergencies. The ten Treaty Bodies are committees of independent experts that monitor the implementation of the core international human rights treaties.

The UNHRC established the Special Procedures, which are made up of UN Special Rapporteurs (i.e. independent experts or working groups) working on a variety of human rights thematic issues and country situations to assist the efforts of the UNHRC through regular reporting and advice. The Universal Periodic Review (UPR), under the auspices of the UNHRC, is a unique process that involves a review of the human rights records of all UN member states, providing the opportunity for each state to declare what actions they have taken to improve the human rights situation in their countries. UN Human Rights also serves as the secretariat to the UPR process.

Certain NGOs and national human rights institutions participate as observers in UNHRC sessions after receiving the necessary accreditation.

Digital activities

Digital issues are increasingly gaining prominence in the work of the UN Human Rights, the UNHRC, the Special Procedures, the UPR, and the Treaty Bodies. The GDC, adopted in September 2024, recognised the central role of human rights in all digitalisation efforts, identifying respect, protection and promotion of human rights as one of its main objectives, and designating UN Human Rights as one of the main implementing UN entities.

A landmark document that provides a blueprint for digital human rights is the UNHRC resolution (A/HRC/20/8) on the promotion, protection, and enjoyment of human rights on the internet, first adopted in 2012, starting a string of regular resolutions with the same name addressing a growing number of issues. All resolutions affirm that the same rights that people have offline must also be protected online. Numerous other resolutions and reports from UN human rights entities and experts considered in this overview tackle an ever-growing range of other digital issues including the right to privacy in the digital age; freedom of expression and opinion; freedom of association and peaceful assembly; the rights of older persons; racial discrimination; the rights of women and girls; human rights in the context of violent extremism online; economic, social, and cultural rights; human rights and technical standard setting; business and human rights; and the safety of journalists. In 2024, UN Human Rights published an overview report (A/HRC/56/45) mapping the work and recommendations of the UNHRC, UN Human Rights, Human Rights Treaty Bodies, and Special Procedures in the domain of human rights and new and emerging digital technologies, including AI.

Digital policy issues

Artificial intelligence

UN Human Rights works extensively in the AI field. For example, a 2021 report to the UNHRC (A/HRC/48/31) analysed how AI impacts the enjoyment of the right to privacy and other human rights in areas such as policing, delivery of public services, employment and online information management. It clarified measures that states and businesses should take to ensure that AI is developed and used in ways that benefit human rights and prevent and mitigate harm.

The UN Human Rights B-Tech Project is running a Generative AI project that demonstrates how the UN Guiding Principles on Business and Human Rights should guide more effective understanding, mitigation, and governance of the risks associated with generative AI. The B-Tech Project also contributes to the implementation of the GDC, in particular with regard to the implementation of the UN Guiding Principles on Business and Human Rights regarding AI products and services.

UN Human Rights also weighs in on specific policy and regulatory debates, such as an open letter concerning the negotiations of the EU AI Act. A brief titled Key Asks for State Regulation of AI, released in 2025, offers recommendations on AI regulation for states.

In 2018, the Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression presented a report to the UNGA on Artificial Intelligence (AI) Technologies and Implications for the Information Environment. Among other things, the document addresses the role of AI in the enjoyment of freedom of opinion and expression, including ‘access to the rules of the game when it comes to AI-driven platforms and websites’ and therefore calls for a human rights-based approach to AI.

For her 2020 thematic report to the Human Rights Council, the UN Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia, and related intolerance analysed different forms of racial discrimination in the design and use of emerging technologies, including the structural and institutional dimensions of this discrimination. She followed up with reports examining how digital technologies, including AI-driven predictive models, deployed in the context of border enforcement and administration, reproduce, reinforce, and compound racial discrimination. In 2024, the Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia and related intolerance published a new thematic report, highlighting how the belief that technology is neutral allows AI to perpetuate racial discrimination. Through examples, she examines issues like data problems, algorithm design, intentional misuse, and accountability, analysing efforts and providing recommendations for regulation to prevent racial discrimination. In 2023, the Special Rapporteur on the right to privacy published a report on the principles of transparency and explainability in the processing of personal data in AI (A/78/310), stressing the importance of taking measures to ensure that AI is ethical, responsible, and human rights-compliant. 

Several other special procedures mandate holders have discussed AI and human rights, including in reports on the implications of AI for the right to freedom of thought, the right to education, the right to health, the rights of older persons, and the rights of persons with disabilities. Important insights concerning AI have also been presented in areas such as counter-terrorism, and extreme poverty. 

In its 2021 report on new and emerging digital technologies, the Human Rights Council Advisory Committee discussed issues associated with AI.         

In 2020, the Committee on the Elimination of Racial Discrimination published its General Recommendation No. 36 on preventing and combating racial profiling by law enforcement officials (CERD/C/GC/36), which focuses on algorithmic decision-making and AI in relation to racial profiling by law enforcement officials.

Child safety online

Within the work of the UN Human Rights, ‘child safety online’ is referred to as ‘rights of the child’ and dealt with as a human rights issue.

The issue of child safety online has garnered the attention of UN human rights entities for some time. The 2016 resolution on Rights of the Child: Information and Communications Technologies and Child Sexual Exploitation adopted by the UNHRC calls on states to ensure ‘full, equal, inclusive, and safe access […] to information and communications technologies by all children and safeguard the protection of children online and offline’, as well as the legal protection of children from sexual abuse and exploitation online. The Special Rapporteur on the sale and sexual exploitation of children, including child prostitution, child pornography, and other child sexual abuse material, mandated by the UNHRC to analyse the root causes of the sale and sexual exploitation and promote measures to prevent it, also looks at issues related to child abuse, such as the sexual exploitation of children online, as addressed in a report (A/ HRC/43/40) published in 2020, but also in earlier reports.

The Committee on the Rights of the Child published its General Comment No. 25 on Children’s Rights in Relation to the Digital Environment (CRC/C/GC/25), which lays out how states parties should implement the convention in relation to the digital environment and provides guidance on relevant legislative, policy, and other measures to ensure full compliance with their obligations under the convention and the optional protocols in the light of opportunities, risks, and challenges in promoting, respecting, protecting, and fulfilling all children’s rights in the digital environment.

In 2024, the resolution A/HRC/RES/56/6 on the Safety of the Child in the Digital Environment was adopted by the UNHRC. This resolution requests the Office of the United Nations High Commissioner for Human Rights to hold five regional workshops to assess child safety in the digital environment, involving various stakeholders. UN Human Rights is also asked to prepare a report summarising these consultations with recommendations for a global framework on child safety, to be presented at the Human Rights Council’s sixty-second session, in June 2026.

Human Rights Council resolution 56/6 requested UN Human Rights to convene a series of consultations to assess the risks to the safety of the child in the digital environment and related best practices and to publish a report on these consultations in June 2026. 

Data governance

UN Human Rights maintains an online platform consisting of a number of databases on anti-discrimination and jurisprudence, as well as the Universal Human Rights Index (UHRI), which provides access to recommendations issued to countries by Treaty Bodies, Special Procedures, and the UPR of the UNHCR.

UN Human Rights’ report A Human Rights-Based Approach to Data – Leaving no one Behind in the 2030 Agenda for Sustainable Development specifically focuses on issues of data collection and disaggregation in the context of sustainable development.

UN Human Rights has worked closely with partners across the UN system in contributing to the Secretary-General’s 2020 Data Strategy. It was co-led with the Office of Legal Affairs and UN Global Pulse in drafting the Data protection and privacy policy for the Secretariat of the United Nations (ST/SGB/2024/3).

UN Human Rights is an observer in the Working Group on Data Governance at all levels under the auspices of the Commission on Science and Technology for Development, established by the GDC. 

Capacity development

UN Human Rights launched the Guiding Principles in Technology Project (B-Tech Project) to provide guidance and resources to companies operating in the technology space with regard to the implementation of the UN Guiding Principles on Business and Human Rights (UNGPs on BHR). It also provides advice to states with regard to their duty to protect human rights from adverse impacts stemming from business activities, and the mix of measures of regulatory and policy options for doing so. Following the publication of a B-Tech scoping paper in 2019, several foundational papers have delved into a broad range of business-related human rights issues, from business-model-related human rights risks to access to remedies. At the heart of the B-Tech Project lies multistakeholder engagement, informing all of its outputs. The B-Tech Project is enhancing its engagement in Africa and Asia, working with technology company operators, governments, investors, and other key digital economy stakeholders, including civil society, across Africa in a set of African economies and their tech hubs to create awareness of implementing the UNGPs on BHR. Another thematic priority is B-Tech’s work on women’s and girls’ rights.

Following a multistakeholder consultation held on 7–8 March 2022, the High Commissioner presented a report on UN Guiding Principles on Business and Human Rights and Technology Companies (A/HRC/50/56), which demonstrated the value and practical application of the UNGPs in preventing and addressing adverse human rights impacts of technology companies.

Extreme poverty

Within the work of the OHCHR, ‘extreme poverty’ is dealt with as a human rights issue.

The Special Rapporteur on extreme poverty and human rights has, in recent years, increased his analysis of human rights issues arising in the context of increased digitisation and automation. His 2017 report to the General Assembly tackled the socio-economic challenges in an emerging world where automation and AI threaten traditional sources of income and analysed the promises and possible pitfalls of introducing a universal basic income. His General Assembly report in 2019 addressed worrying trends in connection with the digitisation of the welfare state. Moreover, in his 2022 report to the UNHRC on non-take-up of rights in the context of social protection, the Special Rapporteur highlighted, among other things, the benefits and considerable risks associated with the automation of social protection processes.

Content policy

Geneva-based human rights organisations and mechanisms have consistently addressed content policy questions, in particular in the documents referred to under the freedom of expression and the freedom of peaceful assembly and of association. Other contexts where content policy plays an important role include rights of the child, gender rights online, and rights of persons with disabilities. Moreover, the use of digital technologies in the context of terrorism and violent extremism is closely associated with content policy considerations.

In 2016, UN Human Rights, at the request of the UNHRC, prepared a compilation report exploring, among other issues, aspects related to the prevention and countering of violent extremism online, and underscores that responses to violent extremism that are robustly built on human rights are more effective and sustainable.

Additional efforts were made in 2019 when the Special Rapporteur on the promotion and protection of human rights and fundamental freedoms while countering terrorism published a report examining the multifaceted impacts of counter-terrorism measures on civic space and the rights of civil society actors and human rights defenders, including measures taken to address vaguely defined terrorist and violent extremist content. In July 2020, she published a report discussing the human rights implications of the use of biometric data to identify terrorists and recommended safeguards that should be taken.

In August 2022, responding to a request from the General Assembly in resolution A/RES/76/227, the Secretary-General released his Countering Disinformation for the Promotion and Protection of Human Rights and Fundamental Freedoms (A/77/287) report, outlining the challenges of disinformation, the international legal framework and the information and best practices shared by states, UN entities, and others on countering disinformation. A public webpage has been published to highlight the disinformation topic.

In 2023, the Secretary-General published the Report on Terrorism and Human Rights (A/78/269), further analysing the impact of counter-terrorism measures on civic space with a special consideration on the use of new technologies in counter-terrorism efforts.

Interdisciplinary approaches

Collaboration within the UN system

UN Human Rights has led a UN system-wide process to develop a human rights due diligence (HRDD) guidance for digital technology, as requested by the Secretary-General’s Roadmap for Digital Cooperation and his Call to Action for Human Rights. The HRDD guidance pertains to the application of human rights due diligence and human rights impact assessment related to the UN’s design, development, procurement, and use of digital technologies, and was completed in 2022. The guidance was adopted by the Executive Committee in 2024 and is being rolled out. The HRDD Guidance has sparked interest from other organisations and states.

As part of the implementation of the Secretary-General’s Call to Action for Human Rights, UN Human Rights launched the UN Hub for Human rights and Digital Technology, which provides a central repository of authoritative guidance from various UN human rights mechanisms on the application of human rights norms to the use and governance of digital technologies.

In addition, UN Human Rights is a member of the Legal Identity Agenda Task Force, which promotes solutions for the implementation of SDG target 16.9 (i.e. by 2030, provide legal identity for all, including free birth registration). It leads its work on exclusion and discrimination in the context of digitised identity systems.

The Secretary-General addressed, in his report on human rights in the administration of justice (A/79/296) published in 2024, human rights challenges and good practices of the application of digital technologies and artificial intelligence in the administration of justice. The report provides a summary of UN activities to support states and civil society in their efforts to develop and implement digital and AI systems in the administration of justice, with a focus on human rights.

Technical standard settings and human rights

In June 2023, UN Human Rights presented the first UN report systematically analysing the intersection of technical standards-setting and human rights. It sheds light on how technical standards shape how human rights can be enjoyed in a digital environment. It identifies multiple challenges and provides extensive recommendations for the effective integration of human rights considerations into standards-setting processes. UN Human Rights has rolled out a project for the coming years to support the implementation of those recommendations. As part of this project, it works closely with standard-setting organisations, such as the International Telecommunication Union (ITU), and many stakeholders, including states, civil society, the technical community, academic institutions, and businesses. 

United Nations Convention against Cybercrime 

UN Human Rights participated in the process of the negotiation of the new United Nations Convention against Cybercrime, adopted by the General Assembly in December 2024. The Office supported member states with in-depth analysis and recommendations for aligning the treaty with human rights law, standards and principles, and will continue providing advice in this area. 

Neurotechnology

Rapid advancements in neurotechnology and neuroscience, while holding promises of medical benefits and scientific breakthroughs, pose a number of human rights and ethical challenges. Against this backdrop, UN Human Rights has been contributing significantly to an inter-agency process led by the Executive Office of the Secretary-General to develop a global roadmap for the effective and inclusive governance of neurotechnology.

In 2024, at the request of the UNHRC in its resolution 51/3, the Advisory Committee published a study report on the impact, opportunities, and challenges of neurotechnology with regard to the promotion and protection of all human rights (A/HRC/57/61). This report, available in an easy-to-read format, highlights the specific human rights at risk, identifies vulnerable groups, examines settings where individuals are exposed to coercive uses of neurotechnologies, and explores aspects of human augmentation. It also provides insights into solutions to maximise opportunities and outlines a protective framework to mitigate risks.

Two resolutions on neurotechnology and human rights (A/HRC/RES/51/3 and A/HRC/RES/58/6) were published in 2022 and 2025, respectively, emphasising the importance of promoting and protecting human rights in the context of neurotechnology and digital advancements. The resolutions highlight the need for ethical, legal, and societal considerations to ensure human dignity, autonomy, and non-discrimination. The most recent resolution also asked the Advisory Committee to draft a set of recommended guidelines for applying the existing human rights framework to the conception, design, development, testing, use, and deployment of neurotechnologies.

In 2025, the Special Rapporteur on the right to privacy published a report titled Foundations and Principles for the Regulation of Neurotechnologies and the Processing of Neurodata from the Perspective of the Right to Privacy (A/HRC/58/58)..

Global Digital Compact

Objective 3 of the GDC highlights the importance of fostering an inclusive, open, safe and secure digital space that respects, protects, and promotes human rights. UN Human Rights co-leads the implementation of this objective with UNESCO and safeguards the integration of human rights aspects throughout the text. In the framework of this objective, the GDC acknowledged its human rights advisory service for digital technologies, which aims to bridge the gap in expertise at the intersection of digital technologies and human rights by offering tailored advice, building capacity, and informing states and stakeholders.

Smart cities

‘Making Cities Right for Young People’ is a participatory research project, supported by Foundation Botnar, which examines the impact of the digitalisation of cities on the enjoyment of human rights. It also examines strategies to ensure that ‘smartness’ is measured not solely by technological advancements but by the realisation and promotion of inhabitants’ human rights and well-being, and explores ways to promote digital technologies for civic engagement, participation, and the public good, with a focus on meaningful youth participation in decision-making processes. Launched in 2023, this project surveys the current landscape and details key human rights issues in urban digitalisation. Based on participatory research carried out in three geographically, socially, culturally, and politically diverse cities, it produced a report with initial findings and developed a roadmap for future human-rights-based work on smart cities. Building on this first phase of the project, it will expand its geographical scope and support future youth engagement in urban digitalisation processes.

Migration

In 2020, the Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia and related intolerance published a report titled Racial Discrimination and Emerging Digital Technologies: A Human Rights Analysis (A/HRC/44/57), outlining the human rights obligations of states and corporations to address it.

In 2021, the Special Rapporteur published a complementary report (A/HRC/48/76), addressing the issue of the development and use of emerging digital technologies in ways that are uniquely experimental, dangerous, and discriminatory in the border and immigration enforcement context. The report highlights that technologies are being used to promote xenophobic and racially discriminatory ideologies, often due to perceptions of refugees and migrants as security threats, and the pursuit of efficiency without human rights safeguards, with significant economic profits from border securitisation and digitisation exacerbating the issue.

In September 2023, UN Human Rights published a study, conducted with the University of Essex, that analyses the far-reaching human rights implications of specific border technologies. It provides recommendations to states and stakeholders on how to take a human-rights-based approach in ensuring the use of digital technologies at borders aligns with international human rights law and standards. The study draws from a collective body of expertise, research, and evidence, as well as extensive interviews and collaborative meetings with experts.

Privacy and data protection

Challenges to the right to privacy in the digital age, such as surveillance, communications interception, and the increased use of data-intensive technologies, are among the issues covered by the activities of the UN Human Rights. At the request of the UNGA and the UNHRC, the High Commissioner prepared four reports on the right to privacy in the digital age. The first report, presented in 2014, addressed the threat to human rights caused by surveillance by governments, in particular mass surveillance. The ensuing report, published in September 2018, identified key principles, standards, and best practices regarding the promotion and protection of the right to privacy. It outlined minimum standards for data privacy legal frameworks. In September 2021, the High Commissioner presented a ground-breaking report on AI and the right to privacy (A/HRC/48/31), in which she called for a ban on AI applications that are incompatible with international human rights law, and stressed the urgent need for a moratorium on the sale and use of AI systems that pose serious human rights risks until adequate safeguards are put in place. In September 2022, the High Commissioner presented a report focusing on the abuse of spyware by public authorities, the key role of encryption in ensuring the enjoyment of human rights in the digital age, and the widespread monitoring of public spaces. The new report, based on resolution 54/21, is expected to be published in September 2025. In 2023 and 2024, UN Human Rights published two briefs titled What is Encryption? and Hacking & Spyware. While the first document explains the encryption process, its restrictions, and its relationship with privacy, the second document emphasises the impact of spyware and human rights and key measures to end abuses.

The UNHRC also tackles online privacy and data protection. Resolutions on the promotion and protection of human rights on the internet have underlined the need to address security concerns on the internet in accordance with international human rights obligations to ensure the protection of all human rights online, including the right to privacy. The UNHRC has also adopted specific resolutions on the right to privacy in the digital age, addressing issues such as mass surveillance, AI, the responsibility of business enterprises, and the key role of the right to privacy as an enabler of other human rights. Resolutions on the safety of journalists have emphasised the importance of encryption and anonymity tools for journalists to freely exercise their work. Two resolutions on new and emerging technologies (2019 and 2021) have further broadened the lens, for example, by asking for a report on the human rights implications of technical standard-setting processes.

The UNHRC has also mandated the Special Rapporteur on the right to privacy to address the issue of online privacy in its 2015 Resolution on the Right to Privacy in the Digital Age  (A/HRC/RES/28/16). To illustrate, the Special Rapporteur has addressed the question of privacy from the stance of surveillance in the digital age (A/HRC/34/60), which becomes particularly challenging in the context of cross-border data flows. More recently, specific attention has been given to the privacy of health data that is increasingly being produced in the day and age of digitalisation, and that requires the highest legal and ethical standards (A/HRC/40/63). In this vein, in 2020, the Special Rapporteur examined data protection and surveillance in relation to COVID-19 and contact tracing in his preliminary report (A/75/147), in which he provided a more definitive analysis of how pandemics can be managed with respect to the right to privacy (A/76/220). In another 2020 report (A/HRC/43/52), the Special Rapporteur provides a set of recommendations on privacy in the online space calling for, among other things, ‘comprehensive protection for secure digital communications, including by promoting strong encryption and anonymity- enhancing tools, products, and services, and resisting requests for “backdoors” to digital communications’ and recommending that ‘government digital identity programmes are not used to monitor and enforce societal gender norms, or for purposes that are not lawful, necessary, and proportionate in a democratic society.’

The Special Rapporteur also addressed the challenges of AI and privacy, as well as children’s privacy, particularly the role of privacy in supporting autonomy and positive participation of children in society, in his 2021 report (A/HRC/46/37).

In 2022, the Special Rapporteur examined developments in privacy and data protection in Ibero-America in her report titled Privacy and Personal Data Protection in Ibero-America: A Step Towards Globalization? (A/HRC/49/55), and published the principles underpinning privacy and the protection of personal data (A/77/196). 

More recently, in 2023, at the request of the UNHRC, the Special Rapporteur addressed the issue of the implementation of the principles of purpose limitation, deletion of data and demonstrated or proactive accountability in the processing of personal data collected by public entities in the context of the COVID-19 pandemic (A/HRC/52/37).

In her 2024 report titled Legal Safeguards for Personal Data Protection and Privacy in the Digital Age (A/HRC/55/46), the Special Rapporteur provided a comparative study of personal data protection and privacy laws across five continents. The report examines mechanisms for data subjects to control their personal data and legal avenues for protecting their rights and addressing misuse. During the same year, the Special Rapporteur proposed the updating of General Assembly resolution 45/95 Guidelines for the regulation of computerized personal data files (A/79/173), to bring it into line with the socio-technological reality of the twenty-first century. 

Freedom of expression

The High Commissioner and his office advocate for the promotion and protection of freedom of expression, including in the online space. Key topics in this advocacy are the protection of the civic space and the safety of journalists online; various forms of information control, including internet shutdowns and censorship; addressing incitement to violence, discrimination, or hostility; disinformation; and the role of social media platforms in the space of online expression.

Freedom of expression in the digital space also features highly on the agenda of the UNHRC. It has often been underlined that states have a responsibility to ensure adequate protection of freedom of expression online, including adopting and implementing measures aimed at dealing with issues such as cybersecurity, incitement to violence, and the promotion and distribution of extremist content online. The UNHRC has also been firm in condemning measures to intentionally prevent or disrupt access to or the dissemination of information online and has called on states to refrain from and cease such measures.

In 2021, at the request of the UNHRC resolution 47/16, the High Commissioner prepared a report on internet shutdowns (A/HRC/50/55), which looks at trends in internet shutdowns, analysing their causes, legal implications, and impact on a range of human rights, including economic, social, and cultural rights. She called on states to refrain from the full range of internet shutdowns and for companies to uphold their responsibilities to respect human rights. She stressed the need for development agencies and regional and international organisations to bridge their digital connectivity efforts with efforts related to internet shutdowns. The UNHRC resolution 57/29 mandated UN Human Rights 

to prepare a report on a human rights approach to meaningful connectivity and overcoming digital divides, including addressing threats to individuals’ access to the internet. The report will be presented in June 2026. 

UN Human Rights also weighs in on a range of law-making processes that are relevant to the exercise of the right to freedom of expression. For example, it has engaged with the development of the EU Digital Services Act and commented extensively on global trends in regulating social media.

Special Rapporteurs on the promotion and protection of the right to freedom of opinion and expression have been analysing issues relating to free expression in the digital space for more than a decade. Reports in the first half of the 2010s already addressed the importance of universal access to the internet for the enjoyment of human rights, free expression in the context of elections, and the adverse impacts of government surveillance on free expression. In 2018, the Special Rapporteur published a report on online content regulation. It tackles governments’ regulation of user-generated online content, analyses the role of companies, and recommends that states should ensure an enabling environment for online freedom of expression and that businesses should rely on human rights law when designing their products and services. UN Human Rights published a brief on the thematic report titled A Human Rights Approach to Online Content Regulation. The same year, he also presented to the UNGA a report addressing freedom of expression issues linked to the use of AI by companies and states. A year later, the Special Rapporteur presented a report to the UNGA on online hate speech that discusses the regulation of hate speech in international human rights law and how it provides a basis for government actors considering regulatory options and for companies determining how to respect human rights online.

In 2020, the Special Rapporteur issued Disease Pandemics and the Freedom of Opinion and Expression, a report that specifically tackles issues such as access to the internet, which is highlighted to be ‘a critical element of healthcare policy and practice,  public information, and even the right to life’. Other reports addressed the vital importance of encryption and anonymity for the exercise of freedom of opinion and the threats to freedom of expression emanating from widespread digital surveillance.

The Special Rapporteur, while acknowledging the complexities and challenges posed by disinformation in the digital age, noted that responses by states and companies to counter disinformation were inadequate and detrimental to human rights. In her 2021 report Disinformation and Freedom of Opinion and Expression (A/HRC/47/25), she examined the threats posed by disinformation to human rights, democratic institutions, and development processes, and called for multidimensional and multistakeholder responses to disinformation that are well grounded in the international human rights framework and urged companies to review their business models and states to recalibrate their responses to disinformation.

More recently, in 2022, the Special Rapporteur issued Reinforcing Media Freedom and the Safety of Journalists in the Digital Age (A/HRC/50/29), a report in which she calls on states and the international community to strengthen multistakeholder cooperation to protect and promote media freedom and the safety of journalists in the digital age, and ensure independence, pluralism, and viability of the media. She also calls on digital services companies and social media platforms to respect the UNGPs on BHR.

Online hate speech and discrimination have also been addressed by the Special Rapporteur on freedom of religion and belief. For instance, a report published in 2019 underscored the online manifestation of antisemitism (including antisemitic hate speech) and shared best practices from the Netherlands and Poland. The report highlights that governments have an affirmative responsibility to address online antisemitism, as the digital sphere is now the primary public forum and marketplace for ideas’. In another document published that same year, the Special Rapporteur assesses the impact of online platforms on discrimination and on the perpetuation of hostile and violent acts in the name of religion, as well as how restrictive measures such as blocking and filtering of websites negatively impact the freedom of expression.

The issue of online blasphemy and undue limitations on expressing critical views of religions and beliefs imposed by governments has also been addressed on a number of occasions, including in a 2018 report.

In 2024, the High Commissioner for Human Rights, at the request of the UNHRC, prepared a thematic report identifying challenges and best practices in assessing civic space trends, along with recommendations to enhance information-gathering. Based on inputs from states and civil society, the report highlights the roles of various actors, common elements of civic space, gaps, and challenges, and calls for increased data access, safe working conditions for contributors, and improved assessment of online civic space trends. UN Human Rights published a brief titled Tracking civic space trends, related to this report.

In 2023 and 2025, UN Human Rights published two briefs on internet shutdowns and social media platforms in the Middle East, North and East Africa. While the first document explains the importance of shutdowns, their human rights violations, and how to prevent and respond to them, the second document addresses issues faced by human rights defenders, including online attacks, platform policies, and access, and highlights key recommendations.During its 58th session, the UNHRC adopted a resolution titled Human Rights Defenders and New and Emerging Technologies: Protecting Human Rights Defenders, Including Women Human Rights Defenders, in the Digital Age (A/HRC/58/23), which asked UN Human Rights to convene regional workshops and prepare a report about risks created by digital technologies to human rights defenders and best practices to respond to these concerns.

Gender rights online

Within the work of the OHCHR, ‘gender rights women rights and gender equality online’

On several occasions, UN Human Rights and the UNHRC have reiterated the need for countries to bridge the gender digital divide and enhance the use of ICTs, including the internet, to promote the empowerment of all women and girls. It has also condemned gender-based violence committed on the internet. Implementing a 2016 UNHRC resolution on the Promotion, Protection, and Enjoyment of Human Rights on the Internet, in 2017, the High Commissioner on Human Rights prepared a report on ways to bridge the gender digital divide from a human rights perspective.

Rights of persons with disabilities

The promotion and protection of the rights of persons with disabilities in the online space have been repeatedly addressed by the UN Special Rapporteur on the rights of persons with disabilities. A 2016 report underscored that ICTs, including the internet, can increase the participation of persons with disabilities in public decision-making processes and that states should work towards reducing the access gap between those who can use ICTs and those who cannot.

Nevertheless, a 2019 report stressed that the shift to e-governance and service delivery in a digital manner can hamper access for older persons with disabilities who may lack the necessary skills or equipment.

The Special Rapporteur also examined the opportunities and risks posed by AI, including discriminatory impacts in relation to AI in decision-making systems. In his 2021 report (A/HRC/49/52), the Special Rapporteur emphasises the importance of disability-inclusive AI and the inclusion of persons with disabilities in conversations about AI.

More recently, in 2024, at the request of the UNHCR resolution 51/10, the High Commissioner prepared a report on cyberbullying against persons with disabilities. The report examines the experiences of persons with disabilities facing cyberbullying, the relevant human rights frameworks, prevailing trends and challenges, promising counter-cyberbullying practices, and provides recommendations for rights-respecting responses and inclusion in the digital environment.

Rights of older persons

The mandate of the Independent Expert on the enjoyment of all human rights by older persons has repeatedly addressed complex issues relating to digital technologies, for example, in the report Robots and Rights: The Impact of Automation on the Human Rights of Older Persons (A/HRC/36/48) and on data gaps concerning older persons (A/HRC/45/14). In 2026, UN Human Rights will publish a report on countering cyberbullying against older persons, as requested by the UNHRC (resolution 57/6).  

Freedom of peaceful assembly and association

The exercise of the rights to freedom of peaceful assembly and association in the digital environment has attracted increased attention in recent years. For example, the High Commissioner presented a report on new technologies such as ICTs and their impact on the promotion and protection of human rights in the context of assemblies, including peaceful protests, to the 44th session of the UNHRC. The report highlighted many of the opportunities for the exercise of human rights that digital technologies offer, analysed key issues linked to online content takedowns, and called on states to stop the practice of network disruptions in the context of protests. It also developed guidance concerning the use of surveillance tools, in particular facial recognition technology.

In July 2020, the Human Rights Committee published its General Comment No. 37 on Article 21 of the International Covenant on Civil and Political Rights (ICCPR) (the right of peaceful assembly), which addresses manifold aspects arising in the digital context.

In 2019, the Special Rapporteur on the rights to freedom of peaceful assembly and of association published a report for the UNHRC focusing on the opportunities and challenges facing the rights to freedom of peaceful assembly and association in the digital age. In the report, he condemned the widespread practice of internet shutdowns and raised concerns about technologically mediated restrictions on free association and assembly in the context of crises.

Economic, social, and cultural rights

In March 2020, the UN Secretary-General presented a report on the role of new technologies for the realisation of economic, social, and cultural rights to the UNHRC. He identified the opportunities and challenges held by new technologies for the realisation of economic, social, and cultural rights and other related human rights, and for the human-rights-based implementation of the 2030 Agenda for Sustainable Development. The report concludes with recommendations for related action by member states, private companies, and other stakeholders.

More recently, in 2022, the Special Rapporteur on the right to education presented a report on the impact of digitalisation of education on the right to education (A/HRC/50/32) to the UNHRC, calling for the integration of human rights legal framework in digital education plans in the context of the increasing digitalisation of education.

The Special Rapporteur in the field of cultural rights has published reports on technology-related topics, including the right to science (A/HRC/55/44 and A/HRC/55/44/Corr.1)  and the relationship between human rights and intellectual property rights (A/70/279 and A/70/279/Corr.1 and A/HRC/28/57). The Independent Expert on the effects of foreign debt and other related international financial obligations of states on the full enjoyment of all human rights, particularly economic, social and cultural rights, has presented a report on international financial obligations, digital systems, and human rights (A/HRC/52/34).

UN Human Rights works extensively on the human rights dimensions of development finance, including technology-related aspects, in, for example, a benchmarking study on development finance institutions’ safeguard policies, a study on remedy in development finance and submissions to development finance institutions addressing technology-related policies and practices.

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