Intel and AMD are teaming up to ensure software compatibility across their x86 chips in response to competition from Arm Holdings. For decades, Intel’s x86 architecture has powered laptops, PCs, and servers, with AMD licensing the technology to make its own competing chips. However, Arm’s market share has grown, partly due to its contracts requiring that all Arm chips support Arm software universally.
In response, Intel and AMD have formed an advisory group that includes major industry players such as Broadcom, Dell Technologies, Lenovo, and Oracle. The group’s objective is to establish consistent and compatible standards for x86 chips by combining expertise from the hardware and software sectors.
At a Lenovo event in Seattle, Intel CEO Pat Gelsinger highlighted the flexibility of x86 technology for AI-enabled laptops, stating that the architecture is still strong and poised for growth and innovation as AI advances.
Japanese tech giants NTT Communications and SoftBank are developing AI-driven systems to support call centre employees dealing with abusive customers. NTT Communications has designed a support system that monitors interactions, providing operators with appropriate real-time responses. During a recent demonstration, the system suggested a response to a customer complaint, which was then confirmed as effective.
The technology aims to reduce the psychological stress faced by call centre staff, who often struggle to remain composed when confronted with aggressive callers. By providing quick and accurate responses, the system may also help calm upset customers, according to NTT Communications.
Meanwhile, SoftBank is working on an AI system that modifies the tone of customer voices during interactions, aiming to ease tensions. The company plans to launch this service by fiscal year 2025. These developments address the growing issue of ‘kasu-hara,’ or customer harassment, in Japan, where verbal abuse and demands for excessive apologies have led to mental health issues and job resignations among workers in service industries.
Google is enhancing its Shopping tab with AI, building on its previous integration of generative AI into Search in 2023. The company announced it will use AI technology to help users find products that match their specific needs. The update includes a new, personalised feed of shoppable products, offering a scrollable, TikTok-inspired design.
When users search for a product, an AI-generated brief will provide personalised tips and considerations based on their query. For example, if someone searches for a “men’s winter jacket for Seattle,” the AI might recommend prioritising water resistance for the rainy climate and suggest insulation types suitable for the milder temperatures.
Google’s AI will recommend relevant products, offering brief descriptions to explain why each item is a suitable choice. Users can browse categories like “Synthetic insulated winter jackets for Seattle” and use filters to refine their search based on specific sizes or local availability.
The personalised shopping feed will showcase products and videos tailored to user preferences, featuring items like Chelsea boots alongside YouTube Shorts with shopping tips. Google is positioning itself to compete with TikTok, which has gained traction in e-commerce. These new features will roll out in the US in the coming weeks, as Google combines its Shopping Graph with advanced Gemini models to enhance the user experience.
Blackstone, the world’s largest alternative asset manager, is set to invest €7.5 billion ($8.2 billion) in developing data centres in Aragon, Spain, further establishing the region as a key cloud computing hub in Europe. This investment follows similar moves by tech giants like Microsoft and Amazon, who are also investing heavily in data centre projects in the area.
The US private equity firm will concentrate on building facilities with cooling systems and cable connections, which will be leased to companies for server installations. The Aragon regional government has indicated that 19 data centre projects are currently pending approval.
In recent announcements, Microsoft revealed plans for a €6.69 billion investment in Aragon, while Amazon’s AWS intends to invest €15.7 billion in its own data centres. Notably, Amazon has committed to powering its facilities with renewable energy, leveraging Aragon’s significant wind power resources.
On Monday, Britain announced a major investment of £6.3 billion ($8.2 billion) by US companies ServiceNow, CyrusOne, CloudHQ, and CoreWeave in UK data centre technology. This announcement aligns with the UK government’s broader economic plans, as Prime Minister Keir Starmer hosts the International Investment Summit in London, gathering hundreds of global business leaders.
At the summit, the government is set to unveil an additional £50 billion ($65 billion) in new investments aimed at stimulating growth in sectors like AI, life sciences, and infrastructure. Starmer, emphasising the importance of private sector involvement, aims to create a stable environment that fosters economic expansion, aligning with his Labour Party’s commitment to boosting the economy.
The event will also feature discussions between ministers and business leaders on capitalising on opportunities in emerging industries, including health tech, clean energy, and creative sectors.
CS Disco, Inc. has officially launched its AI-driven Cecilia platform in the European Union and the United Kingdom. The Cecilia AI Platform helps legal professionals review large datasets faster, allowing for quicker identification and analysis of crucial documents. The platform offers tools like Cecilia Q&A, which answers fact-based questions from a user’s document set, streamlining the review process.
The company’s generative AI capabilities are designed to boost efficiency in legal work, with features such as single document Q&A and document summaries helping attorneys quickly navigate complex or lengthy documents. The platform also supports documents in multiple languages, offering significant time savings compared to traditional methods.
Early adopters in the United States have already reported success with Cecilia’s tools, praising their speed and accuracy. CS Disco is focusing on enabling legal teams to handle large volumes of data with greater precision, as it expands its services to the European market.
The Cecilia platform is expected to grow further, with additional AI features planned for release in the EU and UK by 2025. DISCO aims to continue its role as a leader in AI-enabled legal technology, improving outcomes for clients across different markets.
Swedish telecom company Ericsson has secured a new multi-billion dollar deal to supply 5G equipment to India‘s Bharti Airtel, according to sources. This follows a $3.6 billion contract last month with Vodafone Idea, shared with Nokia and Samsung, highlighting Ericsson’s expanding presence in India’s growing 5G market.
Ericsson’s shares rose nearly 9% on Tuesday after the company reported third-quarter earnings that exceeded analyst expectations, driven by strong demand in North America. Adjusted earnings reached 7.327 billion Swedish crowns ($0.7 billion), up from 3.9 billion crowns a year earlier, while net sales fell 4% year-on-year to 61.8 billion crowns, still surpassing forecasts. The North American market showed over 50% year-on-year growth, offsetting declines in northeast and southeast Asia.
CEO Börje Ekholm noted signs of market stabilisation, attributing demand for 5G largely to growth in mobile internet consumption. He highlighted that the rapid rollout of 5G in India has inflated sales but remains optimistic about growth opportunities despite challenges in China. With improved gross margins and positive outlook comments, analysts are forecasting upgrades to Ericsson’s earnings before interest and tax for 2024 and 2025. The results signal a recovery for Ericsson, which has faced slowing demand for its 5G equipment and previously announced layoffs to cut costs.
Adobe has launched its Firefly Video Model, an AI tool that generates video from text prompts, stepping into the growing competition in generative AI for film and television production. This move positions Adobe alongside rivals like OpenAI, ByteDance, and Meta Platforms, all of whom have recently released similar video tools.
Adobe, however, distinguishes itself by training its models on data it owns the rights to, ensuring the generated content can be legally used for commercial purposes. While a general release date is not confirmed, Adobe has begun offering access to those who signed up for the waiting list.
Although no customers have been announced for the video tool, Gatorade is using Adobe’s image generation model to create custom bottle designs, and Mattel has applied the technology in designing packaging for its Barbie dolls. Adobe has geared its video tools towards creators, making them user-friendly for everyday video production.
Ely Greenfield, Adobe’s chief technology officer for digital media, highlighted that the focus is on ensuring the AI understands key video production concepts like camera angles and motion, allowing it to seamlessly blend with conventional footage.
OpenAI‘s head of media partnerships, Varun Shetty, recently stated that the company does not intend to share advertising revenue from its SearchGPT product with publishers. During his address at the Twipe Digital Growth Summit in Brussels, Shetty highlighted OpenAI’s belief that it can provide value to publishers by driving significant traffic from new audiences rather than offering financial compensation. He also acknowledged the importance of a mutually beneficial relationship and indicated that OpenAI is exploring ways to ensure publishers find enough value to remain included in SearchGPT results.
Varun Shetty compared OpenAI’s approach to that of Google’s AI Overviews, which have been criticised for diminishing publishers’ visibility in search results. In contrast, the AI-powered search engine Perplexity has established revenue-sharing agreements with multiple publishers, and Microsoft has announced plans to pay publishers for content featured by its productivity assistant, Copilot. Currently, in an experimental phase, SearchGPT aims to provide answers in natural language while clearly indicating sources. OpenAI intends to integrate SearchGPT into its flagship ChatGPT product by the end of the year.
Shetty stressed the need to balance user experience with publisher needs, noting that while users seek answers, they also want to verify information. He assured publishers they could opt out of SearchGPT results if desired, and any publisher wanting to participate only needs to permit OpenAI’s search bot on their site. He emphasised that SearchGPT has the potential to drive significant traffic without complicating the decision-making regarding content training.
In addition to discussing SearchGPT, Shetty expressed how OpenAI could assist the news industry, noting that while audiences are not interested in AI-generated news, AI can help streamline journalistic tasks, such as story recommendations and multimedia management. He also hinted at advancements in the next GPT model, which will enable more complex user requests, enhancing its usefulness for various applications.
The National Highways Authority of India (NHAI) is launching a significant initiative to establish its optical fibre cable (OFC) network along major highways through a public-private partnership (PPP) model. This strategic endeavour aims to facilitate barrier-free tolling and foster the development of smart highways, significantly enhancing transportation efficiency nationwide.
The OFC infrastructure is expected to cover an impressive 146,000 kilometres, surpassing existing networks operated by RailTel and Power Grid Corporation of India Ltd (PGCIL). NHAI will adopt a phased implementation strategy to effectively roll out this ambitious network, inviting package bids and signing separate concession agreements with successful bidders for each project segment.
The oversight and management of the initiative will be entrusted to the National Highways Logistics Management Ltd (NHLML), a subsidiary of NHAI. Pilot routes have already been identified, including significant stretches on the Delhi-Mumbai Expressway and the Hyderabad-Bangalore Corridor, with dedicated utility corridors for optical fibre cables. Additionally, capacity allocation policies will be established in collaboration with the Department of Telecom and the Telecom Regulatory Authority of India (TRAI) to ensure equitable access and effective network utilisation.
That ambitious project aims to improve highway operations and generate new revenue streams by leasing excess capacity for commercial purposes. However, transitioning the NHAI network to a digital framework may require substantial investment, with estimates suggesting costs exceeding ₹35,000 crore.
The remarkable growth in toll revenues over recent years indicates a promising potential for increased funding, which could further support highway development and expansion. By prioritising strategic partnerships and regulatory frameworks, NHAI aims to maximise the potential of the OFC network while supporting broader objectives of digital connectivity and infrastructure enhancement in India.
