AI startups specialising in sales development representatives (SDRs) are experiencing rapid growth as businesses embrace new technologies to streamline outreach. These startups, leveraging large language models (LLMs) and voice technology, automate tasks like crafting personalised emails and placing calls to potential customers. This sector has seen an unprecedented surge, with multiple companies achieving notable success in a short span, according to Shardul Shah of Index Ventures. However, investors remain cautious about whether this trend will yield lasting results or fade once the novelty wears off.
The appeal of AI SDRs is particularly strong among small and medium-sized businesses, which find it easier to experiment with these tools. Arjun Pillai, founder of Docket, attributes the popularity to declining reply rates for traditional cold emails, prompting businesses to explore AI-driven solutions. Startups like Regie.ai, AiSDR, and 11x.ai, as well as incumbents like ZoomInfo, are vying for market share, boasting impressive revenue growth. Yet, as Tomasz Tunguz of Theory Ventures noted, some businesses report that while AI SDRs generate substantial leads, they don’t necessarily translate into higher sales, highlighting a gap in effectively integrating AI into sales strategies.
Despite the enthusiasm, the rise of AI SDRs faces significant challenges. Industry leaders such as Salesforce and HubSpot, which control vast customer data, could introduce similar AI features, potentially outpacing smaller startups. Investors also point to cautionary tales like Jasper, a copywriting AI startup that stumbled after the launch of ChatGPT, emphasising the uncertainty surrounding the longevity of AI adoption in sales. For now, the potential of AI SDRs to revolutionise sales processes is undeniable, but their ability to sustain growth and deliver tangible results remains to be seen.
OpenAI’s ChatGPT, Sora, and developer API experienced a significant outage on Thursday, disrupting services for over four hours. The issue began around 11 a.m. PT, with partial recovery reported by 2:05 p.m. PT. By 3:16 p.m. PT, OpenAI stated that Sora was operational, though ChatGPT users might still encounter issues accessing their chat history.
According to OpenAI’s status page, the outage was caused by one of their upstream providers, but the company did not provide further details. This marks the second major outage for OpenAI’s services in December. Two weeks ago, a similar incident attributed to a telemetry service malfunction resulted in a six-hour disruption, a notably longer downtime than usual.
Interestingly, popular platforms utilising OpenAI’s API, such as Perplexity and Siri’s Apple Intelligence integration, appeared unaffected during the outage, as confirmed by their status pages and independent testing. OpenAI is actively working to ensure full restoration of its services while addressing the root causes behind these recurring disruptions.
U Mobile and Huawei Malaysia have entered into a strategic partnership to enhance U Mobile’s 5G networks and support its strategic roadmap. The collaboration builds on an earlier partnership focused on 5G innovation and adoption for businesses, with both companies committed to advancing Malaysia’s telecommunications infrastructure.
The partnership also aims to deploy advanced hardware and software to create a high-performance second 5G network in Malaysia, leveraging Huawei’s global expertise in Radio Access Network (RAN) technologies and future technological advancements. Additionally, both parties will intensify research and development efforts to enhance customer satisfaction and drive greater 5G adoption in both consumer and enterprise markets, focusing on enterprises that require ultra-low latency and high bandwidth.
The collaboration will also explore project financing opportunities, including vendor financing and deferred payment plans, to support the development of these technologies and unlock new business opportunities.
Through this partnership, U Mobile and Huawei Malaysia are positioning themselves to meet the growing demand for 5G services across various sectors. The goal is to ensure the infrastructure can support the evolving needs of businesses and consumers alike.
By combining their strengths and expertise, the two companies aim to fast-track the growth of Malaysia’s telecom services and contribute to its digital economy, ultimately supporting the nation’s transition into a more connected and digitally advanced future.
Viettel High Tech (VHT) and High Cloud Technologies (HCT) have formed a strategic partnership through a $1 million deal to supply 5G systems for the Middle Eastern market. That collaboration strengthens HCT’s position as the region’s leading telecom solutions provider and opens doors for future partnerships with other telecom operators.
Under the agreement, VHT will provide 4G and 5G base stations using Non-Standalone (NSA) technology and cloud-based core network infrastructure, showcasing its expertise in end-to-end telecom solutions. The goal is to implement these solutions, conduct 5G trials, and demonstrate the reliability and performance of VHT’s products with major telecom operators.
The following partnership is expected to enhance telecom coverage, especially in suburban and rural areas, contributing to improved education and living standards across the UAE and the broader Middle East. The collaboration also supports regional growth in sectors like education, healthcare, and business, which depend on robust digital infrastructure.
Why does it matter?
VHT’s entry into the Middle East marks a significant milestone in its technological journey, as it has been developing 4G technologies since 2017 and began 5G research in 2019.
Kyoto University and construction firm Kajima Corp are collaborating on a groundbreaking project to develop a lunar habitat, ‘Neo Lunar Glass,’ capable of generating artificial gravity through rotation. The structure, intended to address the harmful effects of microgravity on the human body, is designed to create Earth-like living conditions on the moon.
The habitat will be a 200-metre-wide, 400-metre-tall paraboloid structure, accommodating up to 10,000 residents. Researchers plan to construct a ground-based prototype by the 2030s, using models and simulations to refine the technology.
The project aims to revolutionise lunar colonisation and human survivability in space, with a scale model already unveiled and early simulations demonstrating artificial gravity’s feasibility.
Ireland’s burgeoning data centre industry, dominated by global tech firms like Google and Amazon, is consuming over 20% of the nation’s electricity. Rising demand has led to restrictions on new developments near Dublin until 2028, as regulators address concerns over energy use, emissions, and household electricity costs.
Efforts to expand data centres into rural areas like County Offaly promise economic opportunities but raise environmental and cultural preservation debates. Residents remain divided over renewable energy projects linked to these facilities.
As Ireland navigates energy and climate goals, questions linger about balancing technological growth with sustainability.
If AI was the buzzword for 2023 and 2024, quantum computing looks set to claim the spotlight in the years ahead. Despite growing interest, much remains unknown about this transformative technology, even as leading companies explore its immense potential.
Quantum computing and AI stand as two revolutionary technologies, each with distinct principles and goals. Quantum systems operate on the principles of quantum mechanics, using qubits capable of existing in multiple states simultaneously due to superposition. Such systems can address problems far beyond the reach of classical computers, including molecular simulations for medical research and complex optimisation challenges.
AI and quantum computing intersect in areas like machine learning, though AI still depends on classical computing infrastructure. Significant hurdles remain for quantum technology, including qubit errors and scalability. The extreme sensitivity of qubits to external factors, such as vibrations and temperature, complicates their control.
Experts suggest quantum computers could become practical within 10 to 20 years. Classical computers are unlikely to be replaced, as quantum systems will primarily focus on solving tasks beyond classical capabilities. Leading companies are working to shorten development timelines, with advancements poised to transform the way technology is utilised.
Huge investments in quantum computing
Investments in quantum computing have reached record levels, with start-ups raising $1.5 billion across 50 funding rounds in 2024. Figure like this one nearly doubles the $785 million raised the previous year, setting a new benchmark. The growth in AI is partly driving these investments, as quantum computing promises to handle AI’s significant computational demands more efficiently.
Quantum computing offers unmatched speed and energy efficiency, with some estimates suggesting energy use could be reduced by up to 100 times compared to traditional supercomputers. As the demand for faster, more sustainable computing grows, quantum technologies are emerging as a key solution.
Microsoft and Atom Computing announce breakthrough
In November 2024, Microsoft and Atom Computing achieved a milestone in quantum computing. Their system linked 24 logical qubits using just 80 physical qubits, setting a record in efficiency. This advancement could transform industries like blockchain and cryptography by enabling faster problem-solving and enhancing security protocols.
Despite the challenges of implementing such systems, both companies are aiming to release a 1,000-qubit quantum computer by 2025. The development could accelerate the adoption of quantum technologies across various sectors, paving the way for breakthroughs in areas such as machine learning and materials science.
Overcoming traditional computing’s limitations
Start-ups like BlueQubit are transforming quantum computing into a practical tool for industries. The San Francisco-based company has raised $10 million to launch its Quantum-Software-as-a-Service platform, enabling businesses to use quantum processors and emulators that perform tasks up to 100 times faster than conventional systems.
Industries such as finance and pharmaceuticals are already leveraging quantum optimisation. Specialised algorithms are addressing challenges like financial modelling and drug discovery, showcasing quantum computing’s potential to surpass traditional systems in tackling complex problems.
Google among giants pushing quantum computing
Google has recently introduced its cutting-edge quantum chip, Willow, capable of solving a computational problem in just five minutes. Traditional supercomputers would require approximately 10 septillion years for the same task.
The achievement has sparked discussions about quantum computing’s link to multiverse theories. Hartmut Neven, head of Google’s Quantum AI team, suggested the performance might hint at parallel universes influencing quantum calculations. Willow’s success marks significant advancements in cryptography, material science, and artificial intelligence.
Commercialisation is already underway
Global collaborations are fast-tracking quantum technology’s commercialisation. SDT, a Korean firm, and Finnish start-up SemiQon have signed an agreement to integrate SemiQon’s silicon-based quantum processing units into SDT’s precision measurement systems.
SemiQon’s processors, designed to work with existing semiconductor infrastructure, lower production costs and enhance scalability. These partnerships pave the way for more stable and cost-effective quantum systems, bringing their use closer to mainstream industries.
Quantum technologies aiding mobile networks
Telefonica Germany and AWS are exploring quantum applications in mobile networks. Their pilot project aims to optimise mobile tower placement, improve network security with quantum encryption, and prepare for future 6G networks.
Telefonica’s migration of millions of 5G users to AWS cloud infrastructure demonstrates how combining quantum and cloud technologies can enhance network efficiency. The project highlights the growing impact of quantum computing on telecommunications.
Addressing emerging risks
Chinese researchers at Shanghai University have exposed the potential threats quantum computing poses to existing encryption standards. Using a D-Wave quantum computer, they breached algorithms critical to modern cryptographic systems, including AES-256, commonly used for securing cryptocurrency wallets.
Although current quantum hardware faces environmental and technical limitations, researchers stress the urgent need for quantum-resistant cryptography. New encryption methods are essential to safeguard digital systems against future quantum-based vulnerabilities.
Quantum computing promises revolutionary capabilities but must overcome significant challenges in scaling and stability. Its progress depends on interdisciplinary collaboration in physics, engineering, and economics. While AI thrives on rapid commercial investment, quantum technology requires long-term support to fulfil its transformative potential.
As Germany prepares for national elections on February 23, political parties are outlining their tech policy priorities, including digitalisation, AI, and platform regulation. Here’s where the leading parties stand as they finalise their programs ahead of the vote.
The centre-right CDU, currently leading in polls with 33%, proposes creating a dedicated Digital Ministry to streamline responsibilities under the Ministry of Transport. The party envisions broader use of AI and cloud technology in German industry while simplifying citizen interactions with authorities through digital accounts.
Outgoing Chancellor Olaf Scholz’s SPD, polling at 15%, focuses on reducing dependence on US and Chinese tech platforms by promoting European alternatives. The party also prioritises faster digitalisation of public administration and equitable rules for regulating AI and digital platforms, echoing EU-wide goals of tech sovereignty and security.
The Greens, with 14% support, highlight the role of AI in reducing administrative workloads amid labour shortages. They stress the need for greater interoperability across IT systems and call for an open-source strategy to modernise Germany’s digital infrastructure, warning that the country lags behind EU digitalisation targets.
The far-right AfD, projected to secure 17%, opposes EU platform regulations like the Digital Services Act and seeks to reverse Germany’s adoption of the NetzDG law. The party argues these measures infringe on free speech and calls for transparency in funding non-state actors and NGOs involved in shaping public opinion.
The parties’ contrasting visions set the stage for significant debates on the future of technology policy in Germany.
The European Investment Bank’s global arm, EIB Global, has granted a €43 million loan to Azerbaijan’s state-owned enterprise, AzInTelecom LLC, to develop a digital infrastructure for public administration. The funding will be used to construct two new state-of-the-art data centres offering cloud services and using green technologies.
That marks EIB Global’s first loan to Azerbaijan’s public sector. The project aims to improve the security, speed, and accessibility of government services while fostering innovation and creating skilled jobs. Expected to be completed by 2027, it will modernise public administration, contribute to sustainable economic growth, and support social progress in the country.
The initiative aligns with the European Union’s Economic and Investment Plan for the Eastern Partnership and the Global Gateway strategy. These frameworks underscore the EU’s commitment to promoting digital transformation and sustainable development in the region.
By supporting this project, the EU aims to help Azerbaijan achieve greater innovation, transparency, and economic resilience, contributing to broader regional stability and progress goals.
The IEEE Lebanon Section and Rethinking Lebanon have formed a strategic partnership through a Memorandum of Understanding (MoU) signed on 20 December 2024, aimed at empowering Lebanese youth and fostering technological innovation to support Lebanon’s socioeconomic development. This collaboration combines the expertise of IEEE Lebanon in capacity development, research, and technological advancement with the mission of Rethinking Lebanon to reshape the country’s future.
The partnership has several key objectives, including engaging youth through mentorship programs, hackathons, and collaborative challenges; conducting joint research on integrating technology into Lebanon’s economy and governance; advocating for sustainable development policies; organising forums, conferences, and workshops on innovation topics such as Smart Cities and digital transformation; and fostering community development by connecting IEEE members with policymakers, industry leaders, and global experts.
The partnership aligns with both organisations’ shared vision to inspire innovation and growth among Lebanese youth while enhancing the country’s global competitiveness. This collaboration provides a platform to rethink Lebanon’s potential and strengthen its role on the international stage. By working together, the IEEE Lebanon Section and Rethinking Lebanon aim to create impactful programs and initiatives to contribute to Lebanon’s long-term growth and success in the global economy.
