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EY Malta expands AI in audit services

EY Malta has introduced enterprise-scale agentic AI across its Assurance services, integrating the technology into EY Canvas, the firm’s global audit platform.

The rollout forms part of EY’s wider global strategy to embed AI into audit workflows and support audit quality, risk assessment, and client insights.

EY said the AI-enabled framework helps auditors analyse large volumes of data, assess risks, and access updated auditing and accounting guidance in real time. The firm said the technology is designed to support, not replace, auditors, with professional judgement and human oversight remaining central to the audit process.

The system is integrated with Microsoft Azure, Microsoft Foundry, and Microsoft Fabric, reflecting EY’s broader global partnership with Microsoft on the secure and scalable deployment of AI.

EY said the rollout follows global testing and is part of its long-term investment in audit quality, technology, and workforce development. The firm added that further AI enhancements are planned over the coming years as audit teams use the tools across more stages of the audit process.

EY Malta also highlighted related assurance and advisory services linked to AI readiness, governance, and risk management. The firm said the technology would allow teams in Malta to focus more on risk and audit quality while reducing administrative work.

Why does it matter?

The rollout shows how agentic AI is moving into regulated professional services, including audit, where accuracy, accountability, and human judgement remain central. AI could help auditors analyse larger datasets and focus on higher-risk areas. Still, it also raises questions about oversight, explainability, skills, liability, and how regulators assess AI-supported audit work.

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Greece launches platform to track public service requests in real time

Greece has launched politis.gov.gr, a new digital platform that allows citizens to track the progress of requests submitted to public administration services in real time. The initiative forms part of the government’s wider digital transformation agenda and aims to strengthen trust between citizens and the state.

Using their TaxisNet credentials, citizens can monitor applications submitted from 1 June 2026 onwards through the new platform. Users can view the current processing stage of a request, identify the responsible department, access contact details and review estimated completion timelines. Automatic notifications are also sent via email whenever a case is registered or updated.

Government officials described the platform as part of a broader cultural shift towards greater transparency and accountability in public administration. Instead of requiring citizens to repeatedly contact services for updates, the system provides a transparent digital record of every stage of the process. Authorities say the platform can reduce administrative burdens while improving accountability and the quality of public services.

The platform also creates a centralised view of a citizen’s interactions with public services, offering a complete history of cases and transactions with the state. According to the Ministry of Digital Governance and Artificial Intelligence, the platform represents another step towards a more efficient, citizen-centred and digitally enabled public sector.

Why does it matter?

Governments across Europe are increasingly using digital technologies to improve public service delivery and strengthen trust in public institutions. Providing citizens with real-time visibility into administrative processes can reduce uncertainty, improve transparency and limit the need for repeated interactions with government offices.

The platform also reflects Greece’s broader digital transformation efforts, which aim to streamline public administration, reduce bureaucracy and improve the overall user experience of government services.

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Armenia expands AI ecosystem through research, infrastructure and investment

Armenian Prime Minister Nikol Pashinyan said government initiatives have helped position Armenia as an emerging centre for technology and AI, according to remarks reported by state news agency Armenpress. Speaking during the election campaign, Pashinyan highlighted several projects that he said demonstrate the government’s efforts to strengthen Armenia’s technology sector.

Pashinyan highlighted agreements signed with US President Donald Trump last year, including cooperation on AI. He argued that subsequent developments in the sector have validated the government’s approach.

As examples of progress, the Prime Minister cited the establishment of an AI centre at Yerevan State University and the launch of the Eleveight AI data centre. He also linked developments in the sector to increased public investment in science and higher salaries for researchers.

Pashinyan said investment in the defence sector has supported technological development and stated that Armenian defence companies are exporting products internationally. He made the remarks during campaigning ahead of Armenia’s parliamentary elections.

Why does it matter?

Armenia is seeking to expand its role in emerging technologies at a time when countries are increasingly investing in AI infrastructure, research capacity and digital innovation as drivers of economic growth and competitiveness.

The government’s focus on AI cooperation, research institutions and data centre infrastructure reflects broader efforts to strengthen domestic technological capabilities and attract investment in the digital economy.

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IWF, PIR and NetBeacon expand cooperation against online child abuse content

The Internet Watch Foundation (IWF) has announced a new partnership with Public Interest Registry (PIR) and the NetBeacon Institute aimed at strengthening efforts to identify and disrupt online child sexual abuse material (CSAM).

The initiative introduces a reporting mechanism that enables suspected child sexual abuse content to be reported through NetBeacon Reporter alongside existing DNS abuse categories, including phishing, malware and spam. Reports are forwarded to IWF analysts, who assess the material under UK law and initiate appropriate action when illegal content is confirmed.

The partnership also expands registrars’ access to IWF domain protection services. Through PIR sponsorship, registrars will be able to access IWF Domain Alerts and the Top-Level Domain Hopping List free of charge.

According to the organisations, the programme already covers approximately 55 million domains and is intended to make it more difficult for criminals to use domain infrastructure to host or distribute child sexual abuse material.

Why does it matter?

Child sexual abuse material remains a significant online safety challenge, requiring coordination across platforms, hosting providers, registries and registrars. Integrating CSAM reporting into existing DNS abuse workflows could help speed up the identification of illegal content and improve coordination between reporting mechanisms and domain operators.

The initiative also reflects growing efforts to use domain-level tools and threat intelligence services to disrupt the infrastructure that supports the distribution of harmful and illegal content online.

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Greece advances digital transformation with AI, interoperability and cybersecurity measures

Greece’s Minister of Digital Governance and Artificial Intelligence, Dimitris Papastergiou, has outlined a broad digital transformation agenda in an interview with the newspaper Manifesto, highlighting new legislation, AI deployment, cybersecurity measures and digital public services.

A key element of the agenda is the implementation of the EU’s ‘once-only’ principle, which allows citizens and businesses in Greece to avoid repeatedly submitting the same information to public authorities across the EU. The legislation also introduces more than 800 new interoperability connections between government systems, aiming to reduce bureaucracy and improve service delivery.

Papastergiou highlighted the growing use of AI in public administration, including the mAigov digital assistant, which has handled more than 4.4 million citizen queries. Greece is also investing in AI infrastructure projects, including the Daedalus supercomputer and the Pharos AI Factory, while preparing national legislation aligned with the EU AI Act.

The minister also highlighted a memorandum of understanding with voice AI company ElevenLabs aimed at improving accessibility and public services through voice-based technologies. Additional initiatives include the creation of a Unified Property Hub, stronger anti-phishing measures, a National Malicious Websites Blocking List, the Defective Vehicle Recall Registry and enhancements to the MyStreet application.

On child online safety, Greece plans to introduce age-verification requirements for users under 15 through the Kids Wallet application from January 2027. According to the minister, the system will verify age without exposing or storing unnecessary personal information.

Why does it matter?

Greece’s plans illustrate how governments are increasingly combining AI deployment, digital public services and cybersecurity measures within broader digital transformation strategies.

The initiatives also reflect wider European efforts to improve interoperability, strengthen digital infrastructure, enhance online safety for children and prepare for the implementation of the EU AI Act.

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UNESCO expands ICT skills training to accelerate digital education in Tanzania

UNESCO, with support from the Republic of Korea and the Government of Tanzania, has trained 52 teachers in Dodoma to improve the use of digital technologies in classroom teaching and learning.

The four-day programme focused on implementing Tanzania’s 2025 ICT Competency Standards for Teachers through digital learning modules developed by the Tanzania Institute of Education. Teachers specialising in ICT, physics, mathematics and chemistry received practical instruction on digital teaching tools, online assessment techniques, educational technologies and open educational resources.

Participants highlighted the value of learning platforms and tools such as video recording applications, interactive quiz systems and collaborative digital learning environments. The programme aimed to help teachers use technology more effectively to improve classroom engagement, teaching quality and student learning outcomes.

Why does it matter?

Digital skills are becoming increasingly important across education systems worldwide. By equipping educators with practical ICT competencies, Tanzania is strengthening its ability to deliver modern, technology-enabled education.

The UNESCO initiative also supports broader efforts to reduce digital divides and build national capacity in education, particularly as countries increasingly integrate technology into teaching, learning and workforce development strategies.

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China showcases AI innovation and global cooperation at World Intelligence Expo 2026

The 2026 World Intelligence Expo has opened in Tianjin, bringing together more than 700 exhibitors to present AI technologies, products, and application scenarios.

The four-day event is co-hosted by the municipal governments of Tianjin and Chongqing under the theme ‘Intelligence: Extensive Development Space, Sustainable Growth Driver’. It features seven exhibition zones covering embodied AI, core AI technologies, the low-altitude economy, commercial space exploration, and other emerging technology areas.

Chinese officials used the event to emphasise the integration of AI into manufacturing, industrial operations, and the broader digital economy. Ke Jixin, Vice Minister of Industry and Information Technology, said the ministry would advance the ‘AI+ manufacturing’ initiative, strengthen innovation capabilities, and improve the industrial environment for AI development.

A major focus of the expo is developing high-quality datasets to support intelligent manufacturing. Liu Liehong, head of the National Data Administration, said China would support industry leaders and pilot entities in building sector-specific datasets in areas including automobile manufacturing, shipbuilding, rail transit, non-ferrous metals, and petrochemicals.

The event also highlighted China’s interest in expanding international AI cooperation. Chen Jiachang, Vice Minister of Science and Technology, said China is making AI a priority in bilateral and multilateral technology cooperation, including capacity development.

Representatives from countries including the United Arab Emirates and Kazakhstan discussed potential cooperation with China across AI, advanced technologies, the digital economy, the internet of things, fintech, medical technology, and software.

More than 200 new products, technologies, achievements, and research reports are expected to be released during the expo, covering embodied AI, intelligent connected vehicles, the low-altitude economy, smart manufacturing, and smart living.

Why does it matter?

The expo reflects China’s effort to position AI as a driver of industrial upgrading, manufacturing competitiveness, and digital economic growth. The focus on sector-specific datasets is particularly important because data infrastructure is becoming a core part of AI industrial policy. The international cooperation messaging also shows how China is using AI events to strengthen technology partnerships and capacity-building ties, especially with countries interested in smart cities, fintech, healthcare technology, and digital infrastructure.

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European Commission fines Temu €200 million under DSA

The European Commission has imposed a €200 million fine on Temu after finding that the online marketplace breached obligations under the Digital Services Act by failing to properly assess and mitigate systemic risks linked to illegal products sold to consumers in the EU.

According to the Commission, Temu’s 2024 risk assessment did not meet DSA requirements because it relied on general information about the wider e-commerce sector rather than evidence specific to its own platform. Regulators also found that the company significantly underestimated the likelihood that the EU consumers would encounter illegal or unsafe products.

The investigation drew on mystery shopping exercises and information from customs and market surveillance authorities. Findings included chargers that failed basic safety requirements and baby toys that contained chemicals above legal limits or presented choking hazards.

Regulators also criticised Temu for failing to sufficiently assess how recommender systems and influencer promotion programmes could contribute to the spread of illegal products on the platform.

Temu must now submit a detailed action plan explaining how it will address the shortcomings identified by the Commission. The plan will be reviewed with the European Board for Digital Services before implementation requirements are set. Failure to comply could lead to additional penalties under the DSA.

The decision is part of a wider Commission investigation into Temu, including issues related to potentially addictive design, recommender systems, and data access for researchers.

Why does it matter?

The fine marks one of the most significant enforcement actions under the Digital Services Act against a major online marketplace. It shows that the DSA is being used not only to address illegal content, but also to require platforms to assess and reduce consumer safety risks linked to illegal and unsafe goods. The case reinforces the EU’s focus on proactive risk management by very large online platforms, including how marketplace design, recommendations, and influencer promotion can amplify the reach of harmful products.

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EU ICT workforce grows to 10.45 million in 2025, Eurostat says

The number of ICT specialists in the EU reached 10.45 million in 2025, representing 5% of total employment, according to new data published by Eurostat. Although annual growth slowed compared with the post-pandemic increases recorded in 2020 and 2021, the number of ICT specialists has continued to rise over the past decade.

Northern European countries continued to lead the bloc in ICT employment concentration. Sweden recorded the highest share of ICT specialists in the workforce at 8.9%, followed by Luxembourg and Finland. At the opposite end, Greece, Romania and Italy reported the lowest shares.

The figures also highlighted the persistent gender imbalance within Europe’s technology workforce. Men represented more than 80% of ICT specialists in 2025, although the share of women increased modestly compared with 2015. Romania, Latvia and Bulgaria recorded the highest proportions of women working in ICT roles.

Eurostat noted that ICT specialists include professionals responsible for developing, operating and maintaining digital systems across all sectors of the economy. Eurostat noted that ICT specialists include professionals responsible for developing, operating and maintaining digital systems across sectors of the economy. The growth of the workforce coincides with increasing digitalisation across businesses, public services and industry.

Why does it matter?

The steady growth of ICT specialists reflects Europe’s accelerating digital transformation and the increasing dependence of economies, governments and businesses on advanced digital infrastructure. The figures also underline major regional and gender disparities that could affect Europe’s competitiveness, digital sovereignty and long-term technology workforce resilience.

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EuroDIG 2026 closes with calls for multilingual internet and stronger digital inclusion

EuroDIG 2026 concluded with calls for stronger multistakeholder cooperation, greater digital inclusion, and wider support for multilingual internet access during the conference’s closing plenary hosted by EURid.

The final session combined celebratory reflections on the two-day event with broader policy messages on universal acceptance, digital accessibility, and cooperation across governments, the technical community, civil society, academia, and the private sector.

Opening the session, moderator Florence Ranson thanked participants for remaining until the end of what she described as a ‘fulfilling’ conference and said workshop outcomes and feedback would be shared in the coming weeks.

Co-moderator Sandra expressed surprise at the size of the audience at the wrap-up session and thanked the focal points, speakers, rapporteurs, youth participants, institutional partners, and sponsors for their contributions to the programme.

Regina, co-moderating the session, described EuroDIG 2026 as a demonstration of multistakeholder cooperation, noting that EURid hosts EuroDIG only once every ten years. She also highlighted the event’s coincidence with the 20th anniversary of the .eu domain.

Both moderators thanked the European Commission’s DG CONNECT team for supporting the event venue and programme development.

The closing session then shifted toward one of the conference’s recurring themes, the universal acceptance of multilingual domain names and email addresses.

Sarmad Hussain of ICANN said the internet must function in all languages and scripts, pointing to progress made since the Tunis Agenda of 2005 enabled development of internationalised domain names and multilingual email addresses. However, Hussain warned that many websites, platforms, and online services still fail to support non-Latin scripts and local-language identifiers despite existing technical standards.

According to Hussain, this creates a ‘universal acceptance’ challenge affecting accessibility and inclusion online. He called on developers, governments, academia, civil society, and private-sector organisations to update systems and applications so they accept all valid domain names and email addresses regardless of language or script. He also promoted the upcoming Universal Acceptance Day initiative aimed at raising awareness about the issue.

UNESCO representative Dr Xianhong Hu used the closing session to reinforce broader themes of multilingualism, inclusion, and digital cooperation. Speaking on behalf of Ambassador Salih Abduh, Hu highlighted UNESCO’s partnership with EuroDIG and linked the conference to the 25th anniversary of UNESCO’s Information for All Programme.

She noted that discussions during EuroDIG 2026 covered internet governance, universal acceptance, gender equality, youth participation, and intergenerational dialogue, reflecting UNESCO’s priorities around inclusive knowledge societies.

Hu also called for renewed cooperation among European governments, the technical community, academia, civil society, and businesses to bridge digital divides and support multilingual digital futures in the AI era.

The session concluded with a toast to partnership, an invitation for a group photo, and final thanks to participants and organisers.

The closing plenary reflected several broader themes that ran throughout EuroDIG 2026, including multistakeholder governance, digital inclusion, and concerns about unequal access to digital infrastructure and online participation.

The emphasis on universal acceptance also connected technical internet governance questions with wider debates on linguistic diversity and accessibility, highlighting ongoing gaps between existing technical capabilities and real-world adoption across online platforms and services.

EuroDIG 2026 took place on 26 and 27 May at the Charlemagne Building of the European Commission in Brussels under the theme ‘European Voices for the Future of the Internet – Celebrating 20 Years of .eu and the Beginning of a New Internet Governance Era’.

Digital Watch Observatory followed EuroDIG 2026 through a dedicated event page, featuring session information and reporting from Brussels.

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