OpenAI has released the largest study to date on how people use ChatGPT, based on 1.5 million anonymised conversations.
The research shows adoption is widening across demographics, with women now making up more than half of identified users. Growth has been particularly strong in low- and middle-income countries, where adoption rates have risen over four times faster than in wealthier nations.
Most ChatGPT conversations focus on practical help, with three-quarters of usage related to tasks such as writing, seeking information, or planning. Around half of interactions are advisory in nature, while a smaller share is devoted to coding or personal expression.
The study found 30% of consumer usage is work-related, with the rest tied to personal activities. Researchers argue the AI tool boosts productivity and supports decision-making, creating value not always captured by economic measures like GDP.
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