OpenAI

OpenAI’s revenue almost doubles to $10 billion

OpenAI has revealed that its annualised revenue has surged to $10 billion as of June 2025, nearly doubling since December 2024, when it stood at $5.5 billion.

The rapid growth is driven by the widespread adoption of its ChatGPT AI models across consumer and business markets, putting the company on course to meet its earlier goal of $12.7 billion in revenue for the whole year.

The $10 billion figure excludes licensing income from Microsoft, a major investor, and some large one-off contracts, according to an OpenAI spokesperson. Despite recording a loss of about $5 billion last year, OpenAI’s impressive revenue scale places it well ahead of many rivals benefiting from the AI boom.

Other players in the AI space are also seeing strong growth. For instance, Anthropic recently surpassed $3 billion in annualised revenue, driven by startup demand using its code-generation models. Meanwhile, OpenAI plans to raise up to $40 billion in new funding, valuing the company at $300 billion.

Since launching ChatGPT over two years ago, OpenAI has expanded its offerings with various subscription plans and services. The company reported 500 million weekly active users as of March 2025, underscoring its dominant position in the AI market.

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Workers struggle as ChatGPT goes down

The temporary outage of ChatGPT this morning left thousands of users struggling with their daily tasks, highlighting a growing reliance on AI.

Social media was flooded with humorous yet telling posts from users expressing their inability to perform even basic functions without AI. This incident has reignited concerns about society’s increasing dependence on closed-source AI tools for work and everyday life.

OpenAI, the developer of ChatGPT, is currently investigating the technical issues that led to ‘elevated error rates and latency.’ The widespread disruption underscores a broader debate about AI’s impact on critical thinking and productivity.

While some research suggests AI chatbots can enhance efficiency, others, like Paul Armstrong, argue that frequent reliance on generative tools may diminish critical thinking skills and understanding.

The discussion around AI’s role in the workplace was a key theme at the recent SXSW London event. Despite concerns about job displacement, exemplified by redundancies at Canva, firms like Lloyd’s Market Association are increasingly adopting AI, with 40% of London market companies now using it.

Industry leaders maintain that AI aims to rethink workflows and empower human creativity, with a ‘human layer’ remaining essential for refining and adding nuanced value.

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OpenAI cracks down on misuse of ChatGPT by foreign threat actors

OpenAI has shut down a network of ChatGPT accounts allegedly linked to nation-state actors from Russia, China, Iran, North Korea, and others after uncovering their use in cyber and influence operations.

The banned accounts were used to assist in developing malware, automate social media content, and conduct reconnaissance on sensitive technologies.

According to OpenAI’s latest threat report, a Russian-speaking group used the chatbot to iteratively improve malware code written in Go. Each account was used only once to refine the code before being abandoned, a tactic highlighting the group’s emphasis on operational security.

The malicious software was later disguised as a legitimate gaming tool and distributed online, infecting victims’ devices to exfiltrate sensitive data and establish long-term access.

Chinese-linked groups, including APT5 and APT15, were found using OpenAI’s models for a range of technical tasks—from researching satellite communications to developing scripts for Android app automation and penetration testing.

Other accounts were linked to influence campaigns that generated propaganda or polarising content in multiple languages, including efforts to pose as journalists and simulate public discourse around elections and geopolitical events.

The banned activities also included scams, social engineering, and politically motivated disinformation. OpenAI stressed that although some misuse was detected, none involved sophisticated or large-scale attacks enabled solely by its tools.

The company said it is continuing to improve detection and mitigation efforts to prevent abuse of its models.

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ChatGPT adds meeting recording and cloud access

OpenAI has launched new features for ChatGPT that allow it to record meetings, transcribe conversations, and pull information directly from cloud platforms like Google Drive and SharePoint.

Instead of relying on typed input alone, users can now speak to ChatGPT, which records audio, creates editable summaries, and helps generate follow-up content such as emails or project outlines.

‘Record’ is currently available to Team users via the macOS app and will soon expand to Enterprise and Edu accounts.

The recording tool automatically deletes the audio after transcription and applies existing workspace data rules, ensuring recordings are not used for training.

Instead of leaving notes scattered across different platforms, users gain a structured and searchable history of conversations, voice notes, or brainstorming sessions, which ChatGPT can recall and apply during future interactions.

At the same time, OpenAI has introduced new connectors for business users that let ChatGPT access files from cloud services like Dropbox, OneDrive, Box, and others.

These connectors allow ChatGPT to search and summarise information from internal documents, rather than depending only on web search or user uploads. The update also includes beta support for Deep Research agents that can work with tools like GitHub and HubSpot.

OpenAI has embraced the Model Context Protocol, an open standard allowing organisations to build their own custom connectors for proprietary tools.

Rather than serving purely as a general-purpose chatbot, ChatGPT is evolving into a workplace assistant capable of tapping into and understanding a company’s complete knowledge base.

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New York Times sues OpenAI over data use

The New York Times has launched legal action against OpenAI, accusing the company of using its news articles without permission to train AI language models.

The NYT has asked the court to make OpenAI keep all ChatGPT user data indefinitely to find evidence for its case.

OpenAI’s Chief Operating Officer, Brad Lightcap, criticised the demand, saying it conflicts with privacy commitments and longstanding industry standards. OpenAI is appealing the order, arguing it represents an excessive overreach that weakens user privacy protections.

Despite the ongoing appeal, OpenAI must comply with the court’s directive until further notice. A limited, audited legal and security team will manage the stored data securely and only use it to meet legal obligations.

The data retention order impacts over 400 million weekly ChatGPT users, including those on Free, Plus, Pro, Teams, and many API plans. However, Enterprise and Zero Data Retention users remain unaffected.

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OpenAI and India plan AI infrastructure push

OpenAI is in discussions with the Indian government to collaborate on data centre infrastructure as part of its new global initiative, ‘OpenAI for Countries’.

The programme aims to help partner nations expand AI capabilities through joint investment and strategic coordination with the US. India could become one of the ten initial countries in the effort, although specific terms remain under wraps.

During a visit to Delhi, OpenAI’s chief strategy officer Jason Kwon emphasised India’s potential, citing the government’s clear focus on infrastructure and AI talent.

Similar to the UAE’s recently announced Stargate project in Abu Dhabi, India may host large-scale AI computing infrastructure while also investing in the US under the same framework.

To nurture AI skills, OpenAI and the Ministry of Electronics and IT’s IndiaAI Mission launched the ‘OpenAI Academy’. It marks OpenAI’s first international rollout of its educational platform.

The partnership will provide free access to AI tools, developer training, and events, with content in English, Hindi, and four additional regional languages. It will also support government officials and startups through dedicated learning platforms.

The collaboration includes hackathons, workshops in six cities, and up to $100,000 in API credits for selected IndiaAI fellows and startups. The aim is to accelerate innovation and help Indian developers and researchers scale AI solutions more efficiently, according to IT Minister Ashwini Vaishnaw.

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OpenAI hits 3 million business subscribers

OpenAI has added another 1 million paying business subscribers since February, bringing the total to 3 million across ChatGPT Enterprise, Team and Edu.

The milestone was shared during a company livestream and confirmed in interviews with outlets like CNBC.

Chief Operating Officer Brad Lightcap noted that the business tools are being adopted widely, even in regulated sectors like finance and healthcare.

He said growth among individual users has fuelled enterprise adoption instead of stalling it, highlighting a feedback loop between consumer and business uptake.

OpenAI launched ChatGPT Enterprise in August 2023, followed by Team in January 2024 and Edu in May 2024. Within a year of its first business product, the firm had already reached 1 million paying business users—a number that has now tripled.

Lightcap said AI is reshaping work across sectors—from student learning to patient care and public services—by increasing productivity instead of just automating tasks.

A separate PYMNTS Intelligence report found that 82% of workers using generative AI weekly believe it improves their output. OpenAI’s overall user base has reportedly reached 800 million people, with CEO Sam Altman claiming 10% of the global population now uses the company’s tools.

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Sam Altman says AI will soon solve complex business problems

OpenAI CEO Sam Altman believes AI is on the verge of helping humans make genuine discoveries and solve complex business problems.

Speaking at the Snowflake Summit 2025, Altman likened today’s AI agents to junior employees, saying they increasingly take on tasks and improve through iteration.

He predicted that by next year, AI agents could contribute to uncovering new knowledge and providing non-trivial business solutions.

His comments come amid a growing shift in the labour market, with firms like Shopify and Duolingo replacing human roles with AI systems to cut costs and increase efficiency.

Recent data shows a 19% drop in AI-performable tasks in online job postings over the last three years. Roles in IT and database administration have seen hiring reductions of over 30%, highlighting how AI is actively reshaping employment.

Altman also highlighted OpenAI’s latest tools, such as Codex and GPT-4.5, designed to handle increasingly sophisticated tasks like coding and software integration.

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OpenAI turns ChatGPT into AI gateway

OpenAI plans to reinvent ChatGPT as an all-in-one ‘super assistant’ that knows its users and becomes their primary gateway to the internet.

Details emerged from a partly redacted internal strategy document shared during the US government’s antitrust case against Google.

Rather than limiting ChatGPT to existing apps and websites, OpenAI envisions a future where the assistant supports everyday life—from suggesting recipes at home to taking notes at work or guiding users while travelling.

The company says the AI should evolve into a reliable, emotionally intelligent helper capable of handling a various personal and professional tasks.

OpenAI also believes hardware will be key to this transformation. It recently acquired io, a start-up founded by former Apple designer Jony Ive, for $6.4 billion to develop AI-powered devices.

The company’s strategy outlines how upcoming models like o2 and o3, alongside tools like multimodality and generative user interfaces, could make ChatGPT capable of taking meaningful action instead of simply offering responses.

The document also reveals OpenAI’s intention to back a regulation requiring tech platforms to allow users to set ChatGPT as their default assistant. Confident in its fast growth, research lead, and independence from ads, the company aims to maintain its advantage through bold decisions, speed, and self-disruption.

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Shoppers can now let AI find and buy deals

Tech giants are pushing deeper into e-commerce with AI-powered digital aides that can understand shoppers’ tastes, try on clothes virtually, hunt for bargains, and even place orders independently.

The so-called ‘AI agent’ mark a new phase in retail, combining personalisation with automation to reshape how people shop online.

Google recently introduced a suite of tools under its new AI Mode, allowing users to upload a photo and preview how clothing would look on their own body. The AI adjusts sizes and fabric drape, enhancing realism.

Shoppers can also set their price and let the AI search for the best deal, alerting them when it’s found and offering to complete the purchase using Google’s payment platform.

OpenAI, Perplexity AI, and Amazon have also added shopping features to their platforms, while Walmart and other retailers are working to ensure their products remain visible to AI shoppers.

Payment giants Visa and Mastercard have upgraded their systems to allow AI agents to process transactions autonomously, cementing the role of digital agents in the online shopping journey.

Experts say this growing ‘agent economy’ offers powerful convenience but raises questions about consumer privacy, trust, and control.

While AI shoppers are unlikely to disrupt e-commerce overnight, analysts note that companies like Google and Meta are particularly well-positioned due to their vast user data and AI leadership.

The next evolution of shopping may not depend on what consumers choose, but on whether they trust machines to choose for them.

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