ai Archives | Page 5 of 350 | Digital Watch Observatory

McKinsey claims agentic AI will reshape global banking

Agentic AI is set to transform banking operations in the US and Asia, according to a McKinsey podcast featuring senior partners from New York, Mumbai and London. The technology goes beyond traditional automation by handling less structured tasks and supporting end to end decision making.

Research cited in the discussion suggests many banks are experimenting with AI, yet few report material financial gains. Leaders in the US and Asia are urged to avoid narrow pilot projects and instead redesign workflows, teams and governance around AI at scale.

McKinsey partners said successful banks in the US and Asia are aligning chief executives, technology leaders and risk officers behind a shared strategy. Operations, risk management and frontline services are seen as areas where AI could deliver significant productivity and quality gains.

Banks in India and other Asian markets are also benefiting from regulatory engagement, including guidance from the Reserve Bank of India. Speakers argued that workforce training, cross functional collaboration and clear accountability will determine whether AI delivers lasting impact in the US.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI expands London research hub

OpenAI is turning its London office into its largest research hub outside the US, marking a strategic shift towards deeper engagement with the UK’s rapidly developing AI landscape. The move places the company in direct competition with Google DeepMind for scientific talent.

An expansion that strengthens OpenAI’s long-term presence in Europe by building a substantial research base rather than relying on satellite operations. The firm aims to attract researchers seeking strong academic links, regulatory clarity and access to the UK’s growing AI ecosystem.

The enlarged London team is expected to support frontier model development and experimental work that aligns with OpenAI’s international ambitions. Senior leadership framed the decision as a vote of confidence in the UK’s capacity to become one of the most influential centres for advanced AI research.

The announcement intensifies debate over global competition for expertise, as major labs seek locations that balance research freedom with responsible oversight.

OpenAI’s investment signals a belief that the UK can offer such conditions while positioning itself as a key player in shaping the next generation of AI capabilities.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Pakistan’s digital transformation highlighted as UNESCO advances AI ethics

UNESCO used the Pakistan Governance Forum 2026 to highlight the need for a structured Ethical AI and Data Governance Framework as the country accelerates its digital transformation.

Federal leaders, provincial authorities and civil society convened to examine governance reforms, with UNESCO urging Pakistan to align its expanding digital public infrastructure with coherent standards that protect rights while enabling innovation.

Speaking at the Forum, Fuad Pashayev underlined that Pakistan’s reform priority should centre on the Recommendation on the Ethics of Artificial Intelligence, adopted unanimously by all 193 Member States.

Anchoring national systems in transparency, accountability and meaningful human oversight was framed as essential for maintaining public trust as digital services reshape access to benefits and interactions between citizens and the state.

To support the shift, UNESCO promoted its AI Readiness Assessment Methodology (RAM), which is already deployed in more than 50 countries. The tool helps governments identify regulatory gaps, strengthen institutional coordination and design safeguards against discrimination and algorithmic bias.

UNESCO has already contributed to Pakistan’s draft National AI Policy, ensuring alignment with international ethical frameworks while accommodating national development needs.

Capacity building formed a major pillar of UNESCO’s engagement. In partnership with the University of Oxford, the organisation launched a global course on AI and Digital Transformation in Government in 2025, attracting over nineteen thousand enrolments worldwide.

Pakistan leads participation globally, reflecting both the country’s momentum and growing demand for structured training.

UNESCO’s ongoing work aims to reinforce data governance, improve AI readiness and embed ethical safeguards across Pakistan’s digital transformation strategy.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Agentic AI network slicing launches in 5G Advanced with Nokia and AWS

Nokia and Amazon Web Services have introduced what they describe as the first agentic AI-powered network slicing solution operating in commercial 5G-Advanced networks. Early pilot projects with du and Orange are already underway, marking the transition from laboratory testing to commercial deployment.

For an extended period, network slicing has been presented as a way to tailor connectivity to the needs of enterprises and end users, yet static configurations have until now limited its commercial impact. A more autonomous approach is now being tested, designed to convert operational intent directly into concrete network actions.

The joint system combines Nokia’s network slicing portfolio with AI services delivered via the Amazon Web Services (AWS) Bedrock platform. Software agents analyse real-time data, including traffic levels, location information, and significant events, and automatically adjust radio access network policies. However, this enables capacity to be prioritised in response to congestion, emergencies, or large gatherings.

Enterprise use is central to the deployment. Campuses, factories, and urban areas can receive connectivity aligned with predefined service level targets (SLAs), while public safety teams can activate dedicated network slices during critical incidents. Premium consumer services, such as gaming and streaming, may also benefit from more stable performance during peak demand periods.

The solution spans the radio, transport, and core networks and will be showcased at the Mobile World Congress 2026. Commercial success will depend on whether intent-based slicing can transform what has long been a promised feature into a sustainable and scalable revenue source for operators.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

EU faces renewed pressure to ease industrial AI rules

European governments are renewing pressure to scale back industrial AI rules rather than expand regulatory demands.

Ten countries, including Germany, France, Italy, Spain and Poland, have urged the EU to clarify how the AI Act overlaps with machinery law and to adopt more realistic implementation deadlines. Their position is even more surprising, given that the legislation already outlines its relationship with existing industrial frameworks.

Parliament’s centre and centre-right groups are pushing for deeper cuts. The European People’s Party wants all industrial sectors to move to a lighter regime, while Renew is advocating broad exemptions for industrial and business-to-business AI.

The European Conservatives and Reformers are also seeking reductions for non-safety-related systems. Together, the three groups edge close to a parliamentary majority, signalling momentum for a broader deregulation push.

No sweeping changes have been added to the AI omnibus so far, yet policymakers expect more adjustments ahead. The package must be finalised by August, so legislators are focused on meeting the deadline instead of reopening primary debates.

Broader revisions to industrial AI rules are likely to reappear in the Commission’s forthcoming Digital Fitness Check, which will reassess how multiple EU tech laws interact.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

ChatGPT Health under fire after study finds major failures in emergency detection

A new evaluation of ChatGPT Health has raised major safety concerns after researchers found it frequently failed to recognise urgent medical emergencies.

The independent study, published in Nature Medicine, reported that the system under-triaged more than half of the clinical scenarios tested, giving advice that could have delayed life-saving treatment.

The research team, led by Ashwin Ramaswamy, created sixty patient simulations ranging from minor illnesses to life-threatening conditions.

Three doctors agreed on the appropriate urgency for each case before comparing their judgement with the model’s responses. The AI performed adequately in straightforward emergencies such as strokes, yet frequently minimised danger in more complex presentations, including severe asthma and diabetic crises.

Experts also warned that ChatGPT Health struggled to detect suicidal ideation reliably. Minor changes to scenario details, such as adding normal lab results, caused safeguards to disappear entirely.

Critics, including health-misinformation researcher Alex Ruani, described the behaviour as dangerously inconsistent and capable of creating a false sense of security.

OpenAI said the study did not reflect typical real-world use but acknowledged the need for continued research and improvement.

Policy specialists argue that the findings underline the need for clear safety standards, external audits and stronger transparency requirements for AI systems operating in sensitive medical contexts.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Scotland considers new offence for AI intimate images

The Scottish government has launched a consultation proposing a specific criminal offence for creating AI-generated intimate images without consent. Existing Scots law covers the sharing of such photos, but ministers in Scotland say gaps remain around their creation.

The consultation in Scotland also seeks views on criminalising digital tools designed solely to produce intimate images and videos. Ministers aim to address harms linked to emerging AI technologies affecting women and girls across Scotland.

Additional proposals in Scotland include a statutory aggravation where domestic abuse involves a pregnant woman, requiring courts to treat such cases more seriously at sentencing. Measures to strengthen protections against spiking offences are also under review in Scotland.

Justice Secretary Angela Constance said responses in Scotland would inform future action to reduce violence against women and girls. The consultation also considers changes to non-harassment orders and examines whether further laws on non-fatal strangulation are needed in Scotland.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Uni.lu expert urges schools to embrace AI

AI should be integrated into classrooms in Luxembourg rather than avoided, according to Gilbert Busana of the University of Luxembourg. Speaking to RTL Today in Luxembourg, he said ignoring AI would be a disservice to pupils and teachers alike.

Busana argued that AI should be taught both as a standalone subject and across disciplines in Luxembourg schools. Clear guidelines are needed to define when and how pupils may use AI, alongside transparency about its role in assignments.

He stressed that developing AI literacy in Luxembourg is essential to protect critical thinking. Assessment methods may shift away from focusing solely on final outputs towards evaluating the learning process itself.

Teachers in Luxembourg are increasingly becoming coaches rather than simple transmitters of knowledge. Busana said continuous professional training and collaboration within schools in Luxembourg will be vital as AI reshapes education.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Kyoto researchers introduce AI monk to support Buddhist rituals

Researchers at Kyoto University have presented an AI robot monk designed to assist with religious ceremonies and spiritual guidance. The prototype, revealed at Shoren-in temple, demonstrates how robotics and faith traditions may coexist.

Equipped with an AI system based on Buddhist scriptures, the robot answers questions about personal struggles and wider social concerns. During a demonstration, it offered reflective advice while performing gestures such as bowing and placing its palms together.

Developers combined a chatbot powered by modern language technology with movements from an existing humanoid robot built by a Chinese manufacturer. Careful programming aimed to reproduce calm behaviour associated with traditional monks.

Japan faces a gradual decline in the number of active temples and clergy, encouraging the exploration of technological support within religious life. Project leaders believe the AI monk could represent a significant shift in preserving spiritual services for future communities.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Heineken appoints new technology chief to lead AI transformation

Brewer Heineken has appointed Romain Apert as chief digital and technology officer, placing AI at the forefront of efforts to simplify operations and drive transformation. He will join the company’s executive team on 15 May.

Apert joins from Mars, where he served as chief information officer for the petcare division, bringing extensive experience in global technology leadership. He succeeds Ronald den Elzen, who leaves the company after a 31-year career.

The appointment forms part of Heineken’s strategy to use technology and data to streamline processes and strengthen efficiency across the business. AI is expected to play a central role in supporting these ambitions.

Company leadership views digital innovation as essential to future growth as the brewer continues modernising its operations worldwide. The transition marks a new phase in embedding technology deeper into Heineken’s organisational strategy.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!