OpenAI enhances ChatGPT with new voices and smoother conversations

OpenAI is expanding its Advanced Voice Mode (AVM) to more ChatGPT users, beginning with those subscribed to the Plus and Teams plans, while Enterprise and education customers will gain access next week. The updated AVM includes a redesigned interface, now featuring a blue animated sphere, and introduces five new voices: Arbor, Maple, Sol, Spruce, and Vale. These additions bring the total voice options to nine, replacing ‘Sky,’ which was removed after legal issues arose over its similarity to actress Scarlett Johansson’s voice.

The AVM update also includes improvements like better accent recognition and smoother conversations. OpenAI has incorporated customisation options, including Custom Instructions, which allow users to personalise ChatGPT’s responses, and Memory, which enables ChatGPT to recall past conversations. However, previously showcased features such as video and screen-sharing remain unavailable, with no confirmed timeline for their release.

Despite the updates, AVM is not yet available in certain regions, including the EU, the UK, and several others. OpenAI is actively refining the feature based on early user feedback, working to resolve glitches and improve overall performance for a smoother experience.

Mozilla faces privacy complaint over Firefox tracking

Mozilla has been hit with a privacy complaint by NOYB, an advocacy group, over tracking users of its Firefox browser. NOYB, based in Vienna, claims that Mozilla’s privacy-preserving attribution feature tracks user activity on websites without their explicit consent.

Mozilla responded, stating that its feature aims to improve advertising practices by reducing invasive tracking. While NOYB acknowledges the feature is less invasive, the group argues it still violates European privacy laws by being enabled by default.

Privacy activist Max Schrems’ organisation has criticised Mozilla for not allowing users to opt in. NOYB’s data protection lawyer, Felix Mikolasch, said users should be able to make a choice, and the current system infringes on their rights.

The group is demanding Mozilla inform users, shift to an opt-in system, and delete all unlawfully processed data. NOYB has previously filed similar complaints against other tech giants, including Alphabet’s Chrome browser.

New Cloudflare marketplace to help websites profit from AI scraping

Cloudflare is launching a marketplace that will let websites charge AI companies for scraping their content, aiming to give smaller publishers more control over how AI models use their data. Large AI models scrape thousands of websites to train their systems, often without compensating the content creators, which could threaten the business models of many smaller websites. The marketplace, launching next year, will allow website owners to negotiate deals with AI model providers, charging them based on how often they scrape the site or by setting their terms.

Cloudflare’s launch of AI Audit is a big step for website owners to gain better control over AI bot activity on their sites. Providing detailed analytics on which AI bots access their content empowers site owners to make informed decisions about managing bot traffic. The ability to block specific bots while allowing others can help mitigate issues related to unwanted scraping, which can negatively impact performance and increase operational costs. This tool could be handy for businesses and content creators who rely on their online presence and want to safeguard their resources.

Cloudflare’s CEO, Matthew Prince, believes this marketplace will create a more sustainable system for publishers and AI companies. While some AI firms may resist paying for currently free content, Prince argues that compensating creators is crucial for ensuring the continued production of quality content. The initiative could help balance the relationship between AI companies and content creators, allowing even small publishers to profit from their data in the AI age.

Snapchat’s balance between user safety and growth remains a challenge

Snapchat is positioning itself as a healthier social media alternative for teens, with CEO Evan Spiegel emphasising the platform’s different approach at the company’s annual conference. Recent research from the University of Amsterdam supports this view, showing that while platforms like TikTok and Instagram negatively affect youth mental health, Snapchat use appears to have positive effects on friendships and well-being.

However, critics argue that Snapchat’s disappearing messages feature can facilitate illegal activities. Matthew Bergman, an advocate for social media victims, claimed the platform has been used by drug dealers, citing instances of children dying from fentanyl poisoning after buying drugs via the app. Despite these concerns, Snapchat remains popular, particularly with younger users.

Industry analysts recognise the platform’s efforts but highlight its ongoing challenges. As Snapchat continues to grow its user base, balancing privacy and safety with revenue generation remains a key issue, especially as it struggles to compete with bigger players like TikTok, Meta, and Google for advertising.

Snapchat’s appeal lies in its low-pressure environment, with features like disappearing stories and augmented reality filters. Young users, like 14-year-old Lily, appreciate the casual nature of communication on the platform, while content creators praise its ability to offer more freedom and reduce social pressure compared to other social media platforms.

Amazon and Nokia face off in court over patent infringement

A German court has ruled that Amazon is using Nokia’s patented video technologies without obtaining a proper licence, according to a statement from Nokia. The decision, made by the Munich Regional Court, found that Amazon’s streaming devices are illegally utilising Nokia’s patented video-related technologies, which the Finnish company holds rights to.

Nokia’s Chief Licensing Officer, Arvin Patel, expressed satisfaction with the ruling, stating that Amazon has been selling these devices without the necessary licences in place. The ruling highlights ongoing disputes between tech giants over intellectual property.

In response to Nokia’s legal actions, Amazon filed a lawsuit in July in a Delaware federal court, accusing the company from Finland of infringing on a dozen Amazon patents related to cloud-computing technology.

This legal battle is part of a broader pattern of disputes between major tech companies, as patent rights continue to play a critical role in the development of new technologies and services.

Telegram used to leak medical data

Data from millions of Star Health customers, including sensitive medical information, is being accessed and sold via Telegram chatbots. The breach comes just weeks after Telegram’s founder was criticised for failing to prevent criminal activity on the platform. The hacker responsible claims to possess data from over 31 million customers, with some available for free through the chatbots and bulk data offered for sale.

Star Health, one of India’s largest health insurers, stated that it has reported the breach to local authorities but reassured customers that sensitive data remains secure. Initial assessments revealed no evidence of a widespread compromise, despite reports of leaked documents including medical diagnoses, tax details, and ID copies.

Telegram’s role in enabling chatbots has made it one of the most popular messaging apps globally, with over 900 million users. However, security concerns continue to grow, particularly following the recent arrest of its founder in France. While Telegram denies any wrongdoing, it faces mounting pressure over its moderation policies.

The hacker, who operates under the alias xenZen, claimed responsibility for creating the chatbots and for holding 7.24 terabytes of data. UK-based researcher Jason Parker, who discovered the breach, revealed that the stolen data has been accessible since early August, with the chatbots distributing small samples for free.

US FTC highlights privacy concerns with social media data

A recent report from the US Federal Trade Commission (FTC) has criticised social media platforms for lacking transparency in how they manage user data. Companies such as Meta, TikTok, and Twitch have been highlighted for inadequate data retention policies, raising significant privacy concerns.

Social platforms collect large amounts of data using tracking technologies and by purchasing information from data brokers, often without users’ knowledge. Much of this data fuels the development of AI, with little control given to users. Data privacy for teenagers remains a pressing issue, leading to recent legislative moves in Congress.

Some companies, including X (formerly Twitter), responded by saying that they have improved their data practices since 2020. Others failed to comment. Advertising industry groups defended data collection, claiming it supports free access to online services.

FTC officials are concerned about the risks posed to individuals, especially those not even using the platforms, due to widespread data collection. Inadequate data management by social platforms may expose users to privacy breaches and identity theft.

Hack exposes Disney data, leading to Slack phase-out

Disney is phasing out its use of Slack for workplace collaboration after a significant data breach. A hacking group, NullBulge, leaked over a terabyte of Disney’s internal data, affecting thousands of Slack channels, according to reports. This breach included sensitive information like computer code and unreleased projects.

Disney’s Chief Financial Officer, Hugh Johnston, confirmed most departments will stop using Slack by the end of the year. Several teams have already begun transitioning to alternative tools for enterprise-wide collaboration, aiming to improve security and workflow.

The incident, reported in July by the Wall Street Journal, involved over 44 million messages from Slack channels. The company launched an investigation into the unauthorised release of data in August.

NullBulge, known for targeting software supply chains, exploits coding platforms like GitHub and Hugging Face to deceive users into downloading malicious files. Neither an American multinational mass media and entertainment conglomerate nor Slack provided immediate responses to requests for comment.

Telegram to share user data with authorities

Telegram apparently decided to alleviate its policy restrictions and to provide users’ IP addresses and phone numbers to authorities in response to valid legal requests. The shift in policy, announced by CEO Pavel Durov, marks a significant change for the platform, which has long been known for its resistance to government data demands. The update comes in the wake of Durov’s recent legal troubles in France, where he is facing charges related to the spread of child abuse materials on the platform.

Durov, under investigation since his arrest in France last month, says the new measures are part of broader efforts to deter criminal activity on Telegram. Historically, Telegram has been criticised for its lax approach to moderation, often ignoring government requests to remove illegal content or share information on suspected criminals. Now, with AI and human moderators, the app conceals problematic content from search results.

The case against Durov has intensified scrutiny of Telegram’s role in facilitating illegal activities. French authorities have accused Durov of refusing to cooperate with law enforcement by not providing data for wiretaps related to criminal investigations. Durov denies the charges despite these accusations and has remained in France in the inquiry.

Why does this matter?

Telegram has long been a tool for activists and dissidents, especially in countries like Russia and Iran, where it has been used to challenge authoritarian regimes. However, the platform has also attracted extremists, conspiracy theorists, and white supremacists. In some cases, Telegram has been used to coordinate real-world attacks, leading to mounting pressure on the company to take greater responsibility.

In response to these challenges, Telegram has introduced several policy changes. Earlier this month, the platform disabled new media uploads to combat bots and scammers. These moves signal a new chapter for Telegram as it navigates the delicate balance between privacy, free speech, and public safety.

Ukraine bans Telegram for officials amid spy fears

Ukraine has banned the Telegram messaging app for government officials and critical workers due to concerns about Russian espionage. The National Security and Defence Council implemented these restrictions after Kyrylo Budanov, head of the military intelligence agency, presented evidence indicating that Russian special services could access Telegram messages, including deleted ones.

The ban only affects official devices, allowing government personnel to use personal phones without restriction. Despite its risks, Telegram has played a crucial role in communication and information sharing since the onset of the war in February 2022, with a significant portion of the Ukrainian population relying on the app for updates.

Pavel Durov, the founder of Telegram, has denied claims that the platform shares user data with any country, including Russia. He emphasised that deleted messages are permanently erased and cannot be recovered. However, Ukrainian security officials maintain that the national security implications necessitate this decision.

President Volodymyr Zelenskiy and various officials regularly use Telegram to communicate vital updates. With approximately 75% of people in Ukraine using the app, the restrictions mark a significant shift in the approach to information security amid ongoing conflict.