Privacy and data protection Archives | Page 184 of 329

Military-trained hacker brought down in telecom data theft

A former US Army Private admitted in court to a sweeping cybercrime operation targeting major telecom providers AT&T and Verizon between April 2023 and December 2024.

Operating as ‘kiberphant0m,’ he infiltrated at least ten corporate networks, stealing login credentials and sensitive call logs, including those of senior officials.

Prosecutors revealed a sophisticated scheme: the hacker used brute‑force SSH attacks, coordinated with online accomplices via Telegram, and attempted extortion valued at over US$1 million. Stolen call records were posted and sold on dark‑web platforms such as BreachForums.

Wagenius pleaded guilty to charges including wire fraud conspiracy, computer extortion, and aggravated identity theft. He faces a combined sentence of up to 27 years, with his sentencing hearing scheduled for 6 October 2025.

Security analysts note this case highlights the increasing threat of insiders exploiting privileged access and illustrates how even service‑level employees can orchestrate wide‑scale cyber intrusions and extortion campaigns.

It also underscores the strategic role of public-private coordination in dismantling online illicit economies.

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AI Appreciation Day highlights progress and growing concerns

AI is marking another milestone as experts worldwide reflect on its rapid rise during AI Appreciation Day. From reshaping business workflows to transforming customer experiences, AI’s presence is expanding — but so are concerns over its long-term implications.

Industry leaders point to AI’s growing role across sectors. Patrick Harrington from MetaRouter highlights how control over first-party data is now seen as key instead of just processing large datasets.

Vall Herard of Saifr adds that successful AI implementations depend on combining curated data with human oversight rather than relying purely on machine-driven systems.

Meanwhile, Paula Felstead from HBX Group believes AI could significantly enhance travel experiences, though scaling it across entire organisations remains a challenge.

Voice AI is changing industries that depend on customer interaction, according to Natalie Rutgers from Deepgram. Instead of complex interfaces, voice technology is improving communication in restaurants, hospitals, and banks.

At the same time, experts like Ivan Novikov from Wallarm stress the importance of securing AI systems and the APIs connecting them, as these form the backbone of modern AI services.

While some celebrate AI’s advances, others raise caution. SentinelOne’s Ezzeldin Hussein envisions AI becoming a trusted partner through responsible development rather than unchecked growth.

Naomi Buckwalter from Contrast Security warns that AI-generated code could open security gaps instead of fully replacing human engineering, while Geoff Burke from Object First notes that AI-powered cyberattacks are becoming inevitable for businesses unable to keep pace with evolving threats.

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Co-op CEO apologises after cyberattack hits 6.5 million members

Co-op CEO Shirine Khoury-Haq has confirmed that all 6.5 million members had their data stolen during a cyberattack in April.

‘I’m devastated that information was taken,’ Khoury-Haq told BBC Breakfast. ‘It hurt my members; they took their data, and it hurt our customers, whom I take personally.’

The stolen data included names, addresses, and contact details, but no financial or transaction information. Khoury-Haq said the incident felt ‘personal’ due to its impact on Co-op staff, adding that IT teams ‘fought off these criminals’ under immense pressure.

Although the hackers were removed from Co-op’s systems, the stolen information could not be recovered. The company monitored the breach and reported it to the authorities.

Co-op, which operates a membership profit-sharing model, is still working to restore its back-end systems. The financial impact has not been disclosed.

In response, Co-op is partnering with The Hacking Games — a cybersecurity recruitment initiative — to guide young talent towards legal tech careers. A pilot will launch in Co-op Academies Trust schools.

The breach was part of a wider wave of cyberattacks on UK retailers, including Marks & Spencer and Harrods. Four people aged 17 to 20 have been arrested concerning the incidents.

In a related case, Australian airline Qantas also confirmed a recent breach involving its frequent flyer programme. As with Co-op, financial data was not affected, but personal contact information was accessed.

Experts warn of increasingly sophisticated attacks on public and private institutions, calling for stronger digital defences and proactive cybersecurity strategies.

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Air Serbia suffers deep network compromise in July cyberattack

Air Serbia delayed issuing June payslips after a cyberattack disrupted internal systems, according to internal memos obtained by The Register. A 10 July note told staff: ‘Given the ongoing cyberattacks, for security reasons, we will postpone the distribution of June 2025 payslips.’

The IT department is reportedly working to restore operations, and payslips will be emailed once systems are secure again. Although salaries were paid, staff could not access their payslip PDFs due to the disruption.

HR warned employees not to open suspicious emails, particularly those appearing to contain payslips or that seemed self-addressed. ‘We kindly ask that you act responsibly given the current situation,’ said one memo.

Air Serbia first informed staff about the cyberattack on 4 July, with IT teams warning of possible disruptions to operations. Managers were instructed to activate business continuity plans and adapt workflows accordingly.

By 7 July, all service accounts had been shut down, and staff were subjected to company-wide password resets. Security-scanning software was installed on endpoints, and internet access was restricted to selected airserbia.com pages.

A new VPN client was deployed due to security vulnerabilities, and data centres were shifted to a demilitarised zone. On 11 July, staff were told to leave their PCs locked but running over the weekend for further IT intervention.

An insider told The Register that the attack resulted in a deep compromise of Air Serbia’s Active Directory environment. The source claims the attackers may have gained access in early July, although exact dates remain unclear due to missing logs.

Staff reportedly fear that the breach could have involved personal data, and that the airline may not disclose the incident publicly. According to the insider, attackers had been probing Air Serbia’s exposed endpoints since early 2024.

The airline also faced several DDoS attacks earlier this year, although the latest intrusion appears far more severe. Malware, possibly an infostealer, is suspected in the breach, but no ransom demands had been made as of 15 July.

Infostealers are often used in precursor attacks before ransomware is deployed, security experts warn. Neither Air Serbia nor the government of Serbia responded to media queries by the time of publication.

Air Serbia had a record-breaking year in 2024, carrying 4.4 million passengers — a 6 percent increase over the previous year. Cybersecurity experts recently warned of broader attacks on the aviation industry, with groups such as Scattered Spider under scrutiny.

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OpenAI economist shares four key skills for kids in AI era

As AI reshapes jobs and daily life, OpenAI’s chief economist, Ronnie Chatterji, teaches his children four core skills to help them adapt and thrive.

Instead of relying solely on technology, he believes critical thinking, adaptability, emotional intelligence, and financial numeracy will remain essential.

Chatterji highlighted these skills during an episode of the OpenAI podcast, saying critical thinking helps children spot problems rather than follow instructions. Given constant changes in AI, climate, and geopolitics, he stressed adaptability as another priority.

Rather than expecting children to master coding alone, Chatterji argues that emotional intelligence will make humans valuable partners alongside AI.

The fourth skill he emphasises is financial numeracy, including understanding maths without calculators and maintaining writing skills even with dictation software available. Instead of predicting specific future job titles, Chatterji believes focusing on these abilities equips children for any outcome.

His approach reflects a broader trend among tech leaders, with others like Alexis Ohanian and Sam Altman also promoting AI literacy while valuing traditional skills such as reading, writing, and arithmetic.

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San Francisco deploys AI assistant to 30,000 staff

San Francisco has equipped almost 30,000 city employees, from social workers and healthcare staff to administrators, with Microsoft 365 Copilot Chat. The large-scale rollout followed a six-month pilot where workers gained up to five extra hours a week handling routine tasks, particularly in 311 service lines.

Copilot Chat helps streamline bureaucratic functions, such as drafting documents, translating over 40 languages, summarising lengthy reports, and analysing data. The goal is to free staff to focus more on serving residents directly.

A comprehensive five-week training scheme, supported by InnovateUS, ensures that employees learn to use AI securely and responsibly. This includes best practices for data protection, transparent disclosure of AI-generated content, and thorough fact-checking procedures.

City leadership emphasises that all AI tools run on a secure government cloud and adhere to robust guidelines. Employees must reveal when AI is used and remain accountable for its output. The city also plans future AI deployments in traffic management, permitting, and connecting homeless individuals with support services.

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Women see AI as more harmful across life settings

Women are showing more scepticism than men when it comes to AI particularly regarding its ethics, fairness and transparency.

A national study from Georgetown University, Boston University and the University of Vermont found that women were more concerned about AI’s risks in decision-making. Concerns were especially prominent around AI tools used in the workplace, such as hiring platforms and performance review systems.

Bias may be introduced when such tools rely on historical data, which often underrepresents women and other marginalised groups. The study also found that gender influenced compliance with workplace rules surrounding AI use, especially in restrictive environments.

When AI use was banned, women were more likely to follow the rules than men. Usage jumped when tools were explicitly permitted. In cases where AI was allowed, over 80% of both women and men reported using the tools.

Women were generally more wary of AI’s impact across all areas of life — not just in the professional sphere. From personal settings to public life, survey respondents who identified as women consistently viewed AI as more harmful than beneficial.

The study, conducted via Qualtrics in August 2023, surveyed a representative US sample with a majority of female respondents. On average, participants were 45 years old, with over half identifying as women across different educational and professional backgrounds.

The research comes amid wider concerns in the AI field about ethics and accountability, often led by women researchers. High-profile cases include Google’s dismissal of Timnit Gebru and later Margaret Mitchell, both of whom raised ethical concerns about large language models.

The study’s authors concluded that building public trust in AI may require clearer policies and greater transparency in how systems are designed. They also highlighted the importance of increasing diversity among those developing AI tools to ensure more inclusive outcomes.

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Online health search grows, but scepticism about AI stays high

Trust in traditional healthcare providers remains high, but Americans are increasingly turning to AI for health information, according to new data from the Annenberg Public Policy Centre (APPC).

While 90% of adults trust their personal health provider, nearly 8 in 10 say they are likely to look online for answers to health-related questions. The rise of the internet gave the public access to government health authorities such as the CDC, FDA, and NIH.

Although trust in these institutions dipped during the Covid-19 pandemic, confidence remains relatively high at 66%–68%. Generative AI tools are now becoming a third key source of health information.

AI-generated summaries — such as Google’s ‘AI Overviews‘ or Bing’s ‘Copilot Answers’ — appear prominently in search results.

Despite disclaimers that responses may contain mistakes, nearly two-thirds (63%) of online health searchers find these responses somewhat or very reliable. Around 31% report often or always finding the answers they need in the summaries.

Public attitudes towards AI in clinical settings remain more cautious. Nearly half (49%) of US adults say they are not comfortable with providers using AI tools instead of their own experience. About 36% express some level of comfort, while 41% believe providers are already using AI at least occasionally.

AI use is growing, but most online health seekers continue exploring beyond the initial summary. Two-thirds follow links to websites such as Mayo Clinic, WebMD, or non-profit organisations like the American Heart Association. Federal resources such as the CDC and NIH are also consulted.

Younger users are more likely to recognise and interact with AI summaries. Among those aged 18 to 49, between 69% and 75% have seen AI-generated content in search results, compared to just 49% of users over 65.

Despite high smartphone ownership (93%), only 59% of users track their health with apps. Among these, 52% are likely to share data with a provider, although 36% say they would not. Most respondents (80%) welcome prescription alerts from pharmacies.

The survey, fielded in April 2025 among 1,653 US adults, highlights growing reliance on AI for health information but also reveals concerns about its use in professional medical decision-making. APPC experts urge greater transparency and caution, especially for vulnerable users who may not understand the limitations of AI-generated content.

Director Kathleen Hall Jamieson warns that confusing AI-generated summaries with professional guidance could cause harm. Analyst Laura A. Gibson adds that outdated information may persist in AI platforms, reinforcing the need for user scepticism.

As the public turns to digital health tools, researchers recommend clearer policies, increased transparency, and greater diversity in AI development to ensure safe and inclusive outcomes.

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Google expands NotebookLM with curated content and mobile access

While Gemini often dominates attention in Google’s AI portfolio, other innovative tools deserve the spotlight. One standout is NotebookLM, a virtual research assistant that helps users organise and interact with complex information across various subjects.

NotebookLM creates structured notebooks from curated materials, allowing meaningful engagement with the content. It supports dynamic features, including summaries and transformation options like Audio Overview, making research tasks more intuitive and efficient.

According to Google, featured notebooks are built using information from respected authors, academic institutions, and trusted nonprofits. Current topics include Shakespeare, Yellowstone National Park and more, offering a wide spectrum of well-sourced material.

Featured notebooks function just like regular ones, with added editorial quality. Users can navigate, explore, and repurpose content in ways that support individual learning and project needs. Google has confirmed the collection will grow over time.

NotebookLM remains in early development, yet the tool already shows potential for transforming everyday research tasks. Google also plans tighter integration with its other productivity tools, including Docs and Slides.

The tool significantly reduces the effort traditionally required for academic or creative research. Structured data presentation, combined with interactive features, makes information easier to consume and act upon.

NotebookLM was initially released on desktop but is now also available as a mobile app. Users can download it via the Google Play Store to create notebooks, add content, and stay productive from anywhere.

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Europe to launch Eurosky to regain digital control

Europe is taking steps to assert its digital independence by launching the Eurosky initiative, a government-backed project to reduce reliance on US tech giants.

Eurosky seeks to build European infrastructure for social media platforms and promote digital sovereignty. The goal is to ensure that the continent’s digital space is governed by European laws, values, and rules, rather than being subject to the influence of foreign companies or governments.

To support this goal, Eurosky plans to implement a decentralised content moderation system, modelled after the approach used by the Bluesky network.

Moderation, essential for removing harmful or illegal content like child exploitation or stolen data, remains a significant obstacle for new platforms. Eurosky offers a non-profit moderation service to help emerging social media providers handle this task, thus lowering the barriers to entering the market.

The project enjoys strong public and political backing. Polls show that majorities in France, Germany, and Spain prefer Europe-based platforms, with only 5% favouring US providers.

Eurosky also has support from four European governments, though their identities remain undisclosed. This momentum aligns with a broader shift in user behaviour, as Europeans increasingly turn to local tech services amid privacy and sovereignty concerns.

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