Metaverse

Instagram error hides results for ‘Democrats’

Instagram has been facing backlash after a technical issue caused search results for the terms ‘Democrat’ and ‘Democrats’ to be hidden. Users searching for these terms have encountered a message stating that the results may contain sensitive content. In contrast, hashtags such as ‘Republican’ continue to display posts without such issues. Meta, the parent company of Instagram, has stated that the problem is not politically motivated, as it has also affected other political hashtags.

Social media experts have warned that the glitch could harm Meta’s reputation, particularly in a highly partisan political climate. Matt Navarra, a social media consultant, described the situation as embarrassing for Instagram, suggesting it could fuel conspiracy theories and further divisions among users. Meta has confirmed it is working urgently to fix the issue.

This incident comes at a time of increased scrutiny over Meta’s handling of political content on its platforms. The company has faced criticism from various sides of the political spectrum, and its recent changes to content moderation policies have attracted further attention.

Ex-Meta COO faces penalties over Cambridge Analytica email scandal

Former Meta Platforms COO Sheryl Sandberg has been sanctioned by a Delaware Chancery Court judge for deleting emails linked to the Cambridge Analytica privacy scandal, despite orders to preserve them. Judge Travis Laster determined that Sandberg used a personal email account under a pseudonym to erase messages potentially relevant to a shareholder lawsuit. The sanctions are likely to complicate her defence in the trial set for April, and she has been ordered to cover shareholders’ expenses related to the motion.

The lawsuit, filed in 2018, accuses Facebook’s leadership of harming investors by violating a 2012 Federal Trade Commission consent order to protect user data. Shareholders also allege the company paid a $5 billion fine in 2019 to shield founder Mark Zuckerberg from personal liability. Zuckerberg is expected to face a second deposition before the non-jury trial begins. Sandberg has argued that her email deletions did not affect critical evidence, claiming that relevant messages were often copied to others.

Judge Laster criticised the deletions, stating they likely erased the most sensitive communications. The court also considered similar allegations against Jeffrey Zients, a former Meta board member, but deemed his deleted emails less significant as he joined after the Cambridge Analytica scandal emerged. The case has been described by Laster as involving “wrongdoing on a truly colossal scale,” with significant implications for accountability in corporate governance.

Brazil challenges Meta’s hate speech policy changes

Brazil’s government has expressed serious concerns over Meta’s recent changes to its hate speech policy, warning that the adjustments may not comply with national legislation. The social media giant, which owns Facebook, Instagram, and Threads, has eased restrictions on discussions around sensitive topics such as immigration and gender identity while also ending its fact-checking programme in the United States. President Luiz Inácio Lula da Silva previously called the policy shift “extremely serious,” prompting officials to demand clarification from Meta.

Meta has responded by stating that fact-checking changes currently apply only in the United States and that adjustments to its community standards remain limited to hate speech policy. The company argues that the revisions aim to promote greater freedom of expression, but Brazil’s solicitor general’s office believes the changes are insufficient to protect fundamental rights. Government ministries have raised concerns that Meta’s updated terms of use may violate Brazilian law, particularly in relation to online discourse and misinformation.

A public hearing will be held later this week to discuss the potential impact of Meta’s policy changes. The government is engaging experts to assess whether the new rules align with Brazil’s legal framework and ensure that social media platforms uphold protections against hate speech. Authorities are monitoring how the changes affect digital content regulation as they consider further action to address concerns over online safety and misinformation.

Meta pushes free speech at the cost of content control

Meta has announced that Instagram and Threads users will no longer be able to opt out of seeing political content from accounts they don’t follow. The change, part of a broader push toward promoting “free expression,” will take effect in the US this week and expand globally soon after. Users will be able to adjust how much political content they see but won’t be able to block it entirely.

Adam Mosseri, head of Instagram and Threads, had previously expressed reluctance to feature political posts, favouring community-focused content like sports and fashion. However, he now claims that users have asked to see more political material. Critics, including social media experts, argue the shift is driven by changing political dynamics in the US, particularly with Donald Trump’s imminent return to the White House.

While some users have welcomed Meta’s stance on free speech, many worry it could amplify misinformation and hate speech. Experts also caution that marginalised groups may face increased harm due to fewer content moderation measures. The changes could also push discontented users toward rival platforms like Bluesky, raising questions about Meta’s long-term strategy.

Meta to test eBay integration on Facebook Marketplace

Meta is set to trial a new feature allowing users in Germany, France, and the United States to browse eBay listings directly on Facebook Marketplace. Transactions will still be completed on eBay’s platform, but the integration aims to provide Facebook users with a wider selection of products while giving eBay sellers greater exposure.

The move follows a hefty $840 million fine imposed by the European Commission in November over alleged anticompetitive practices related to Facebook Marketplace. While Meta continues to appeal the decision, it says it is working to address regulators’ concerns. The European Commission has yet to comment on the latest development.

Meta’s partnership with eBay reflects broader efforts by tech companies to expand online marketplaces and enhance user experience. The initiative is expected to benefit both buyers and sellers by increasing reach and streamlining access to listings.

Meta appoints three new board directors

Meta Platforms has elected three new directors to its board, including Dana White, CEO of Ultimate Fighting Championship (UFC) and a close associate of President-elect Donald Trump. Investor and former Microsoft executive Charlie Songhurst and Exor CEO John Elkann have also joined. Meta CEO Mark Zuckerberg said their expertise would help the company navigate opportunities in artificial intelligence, wearables, and digital connectivity.

White’s appointment strengthens his ties with Zuckerberg, who has become a mixed martial arts enthusiast. The two have shared public exchanges in recent years, with Zuckerberg attending UFC events at White’s invitation. Songhurst has been involved in Meta’s AI advisory group since May, while Elkann holds leadership roles at Ferrari and Stellantis, alongside chairing the Agnelli Foundation.

Zuckerberg has been adjusting Meta’s strategy ahead of a possible second Trump presidency. The company recently promoted Republican policy expert Joel Kaplan and donated $1 million to Trump’s inaugural fund, signalling a shift in its political stance. Meta has also acknowledged past content decisions that were unpopular among conservatives as it prepares for the evolving political landscape.

Meta projects Instagram to dominate US ad income

Instagram is poised to account for more than half of Meta Platforms’ US advertising revenue by 2025, according to research firm Emarketer. This anticipated growth is largely attributed to the platform’s enhanced monetisation strategies, particularly its focus on short-form video content such as Reels, which competes directly with TikTok and YouTube Shorts.

The increasing engagement with Reels has attracted marketers seeking to capitalise on the popularity of short videos, leading to a significant rise in ad placements. In 2024, Instagram’s ad revenue was primarily derived from its Feed (53.7%) and Stories (24.6%). However, the combined revenue share from Explore, Reels, and potentially Threads is projected to grow to 9.6% in 2025.

Jasmine Enberg, principal analyst at Emarketer, notes that users now spend nearly two-thirds of their Instagram time watching videos, underscoring the platform’s shift towards video-centric content. Additionally, if a TikTok ban were to be enforced in the US, Reels could become a prominent alternative for advertisers, further boosting Instagram’s market share.

Meta data breach leads to huge EU fine

Meta has been fined €251 million by the European Union’s privacy regulator over a 2018 security breach that affected 29 million users worldwide. The breach involved the ‘View As’ feature, which cyber attackers exploited to access sensitive personal data such as names, contact details, and even information about users’ children.

The Irish Data Protection Commission, Meta’s lead EU regulator, highlighted the severity of the violation, which exposed users to potential misuse of their private information. Meta resolved the issue shortly after its discovery and notified affected users and authorities. Of the 29 million accounts compromised, approximately 3 million belonged to users in the EU and European Economic Area.

This latest fine brings Meta’s total penalties under the EU’s General Data Protection Regulation to nearly €3 billion. A Meta spokesperson stated that the company plans to appeal the decision and emphasised the measures it has implemented to strengthen user data protection. This case underscores the ongoing regulatory scrutiny faced by major technology firms in Europe.

Meta resolves Australian privacy dispute over Cambridge Analytica scandal

Meta Platforms, the parent company of Facebook, has settled a major privacy lawsuit in Australia with a record A$50 million payment. This settlement concludes years of legal proceedings over allegations that personal data of 311,127 Australian Facebook users was improperly exposed and risked being shared with consulting firm Cambridge Analytica. The firm was infamous for using such data for political profiling, including work on the Brexit campaign and Donald Trump’s election.

Australia’s privacy watchdog initiated the case in 2020 after uncovering that Facebook’s personality quiz app, This is Your Digital Life, was linked to the broader Cambridge Analytica scandal first revealed in 2018. The Australian Information Commissioner Elizabeth Tydd described the settlement as the largest of its kind in the nation, addressing significant privacy concerns.

Meta stated the agreement was reached on a “no admission” basis, marking an end to the legal battle. The case had already secured a significant victory for Australian regulators when the high court declined Meta’s appeal in 2023, forcing the company into mediation. This outcome highlights Australia’s growing resolve in holding global tech firms accountable for user data protection.

Ethiopian content moderators claim neglect by Meta

Former moderators for Facebook’s parent company, Meta, have accused the tech giant of disregarding threats from Ethiopian rebels after their removal of inflammatory content. According to court documents filed in Kenya, members of the Oromo Liberation Army (OLA) targeted moderators reviewing Facebook posts, threatening dire consequences unless the posts were reinstated. Contractors hired by Meta allegedly dismissed these concerns, claiming the threats were fabricated, before later offering limited support, such as moving one exposed moderator to a safehouse.

The dispute stems from a lawsuit by 185 former moderators against Meta and two contractors, Sama and Majorel, alleging wrongful termination and blacklisting after they attempted to unionise. Moderators focusing on Ethiopia faced particularly acute risks, receiving threats that detailed their names and addresses, yet their complaints were reportedly met with inaction or suspicion. One moderator, fearing for his life, described living in constant terror of visiting family in Ethiopia.

The case has broader implications for Meta’s content moderation policies, as the company relies on third-party firms worldwide to handle disturbing and often dangerous material. In a related Kenyan lawsuit, Meta stands accused of allowing violent and hateful posts to flourish on its platform, exacerbating Ethiopia’s ongoing civil strife. While Meta, Sama, and the OLA have not commented, the allegations raise serious questions about the accountability of global tech firms in safeguarding their workers and addressing hate speech.