Future of work

Labour market remains stable despite rapid AI adoption

Surveys show persistent anxiety about AI-driven job losses. Nearly three years after ChatGPT’s launch, labour data indicate that these fears have not materialised. Researchers examined shifts in the US occupational mix since late 2022, comparing them to earlier technological transitions.

Their analysis found that shifts in job composition have been modest, resembling the gradual changes seen during the rise of computers and the internet. The overall pace of occupational change has not accelerated substantially, suggesting that widespread job losses due to AI have not yet occurred.

Industry-level data shows limited impact. High-exposure sectors, such as Information and Professional Services, have seen shifts, but many predate the introduction of ChatGPT. Overall, labour market volatility remains below the levels of historical periods of major change.

To better gauge AI’s impact, the study compared OpenAI’s exposure data with Anthropic’s usage data from Claude. The two show limited correlation, indicating that high exposure does not always imply widespread use, especially outside of software and quantitative roles.

Researchers caution that significant labour effects may take longer to emerge, as seen with past technologies. They argue that transparent, comprehensive usage data from major AI providers will be essential to monitor real impacts over time.

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Jaguar Land Rover begins gradual restart after major cyber-attack

Jaguar Land Rover (JLR) is beginning to restart production after a severe cyber-attack forced the company to shut down factories across several countries. Operations will restart at Wolverhampton, with other sites like Solihull and Halewood reopening gradually in the coming weeks.

The attack, which occurred at the end of August, halted manufacturing and paralysed the carmaker’s IT systems.

The disruption has caused significant financial strain across JLR’s supply chain, with many small businesses facing weeks without income. The government has offered a £1.5 billion loan guarantee to support suppliers, but industry leaders warn the assistance does not go far enough.

Evtec Group chairman David Roberts called the policy ‘toothless’, saying companies still struggle to cover labour and payroll costs after six weeks of zero revenue.

Experts believe recovery will take time, as restarting industrial production involves complex processes that cannot resume instantly. Former Aston Martin boss Andy Palmer warned that some suppliers may not survive the prolonged halt, risking further disruption.

JLR has confirmed its recovery programme is ‘firmly underway’ and that its global parts logistics centre is returning to normal operations, yet full production may remain weeks away.

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Bezos predicts gigantic gains from the current AI investment bubble

Jeff Bezos has acknowledged that an ‘AI bubble’ is underway but believes its long-term impact will be overwhelmingly positive.

Speaking at Italian Tech Week in Turin, the Amazon founder described it as an ‘industrial bubble’ rather than a purely financial.

He argued that the intense competition and heavy investment will ultimately leave society better off, even if many projects fail. ‘When the dust settles and you see who the winners are, societies benefit from those investors,’ he said, adding that the benefits of AI will be ‘gigantic’.

Bezos’s comments come amid surging spending by Big Tech on AI chips and data centres. Citigroup forecasts that investment will exceed $2.8 trillion by 2029.

OpenAI, Meta, Microsoft, Google and others are pouring billions into infrastructure, with projects like OpenAI’s $500 billion Stargate initiative and Meta’s $29 billion capital raise for AI data centres.

Industry leaders, including Sam Altman of OpenAI, warned of an AI bubble. Yet many argue that, unlike the dot-com era, today’s market is anchored by Nvidia and OpenAI, whose products form the backbone of AI development.

The challenge for tech giants will be finding ways to recover vast investments while sustaining rapid growth.

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AI industry faces recalibration as Altman delays AGI

OpenAI CEO Sam Altman has again adjusted his timeline for achieving artificial general intelligence (AGI). After earlier forecasts for 2023 and 2025, Altman suggests 2030 as a more realistic milestone. The move reflects mounting pressure and shifting expectations in the AI sector.

OpenAI’s public projections come amid challenging financials. Despite a valuation near $500 billion, the company reportedly lost $5 billion last year on $3.7 billion in revenue. Investors remain drawn to ambitious claims of AGI, despite widespread scepticism. Predictions now span from 2026 to 2060.

Experts question whether AGI is feasible under current large language model (LLM) architectures. They point out that LLMs rely on probabilistic patterns in text, lack lived experience, and cannot develop human judgement or intuition from data alone.

Another point of critique is that text-based models cannot fully capture embodied expertise. Fields like law, medicine, or skilled trades depend on hands-on training, tacit knowledge, and real-world context, where AI remains fundamentally limited.

As investors and commentators calibrate expectations, the AI industry may face a reckoning. Altman’s shifting forecasts underscore how hype and uncertainty continue to shape the race toward perceived machine-level intelligence.

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Frontier firms reshape work with AI integration

Forward-thinking companies, known as Frontier Firms, are reshaping business by integrating AI deeply into their operations. US employees’ adoption of AI tools has doubled in two years, reflecting a rapid shift.

These firms are not just experimenting but are setting new standards by redesigning workflows to leverage AI, particularly in software development. The impacts are spreading to sales, service, finance, and marketing. Three distinct patterns define this transformation.

The first, human + AI assistant, pairs individuals with AI to eliminate repetitive tasks, allowing developers to focus on design and quality.

The second, human-agent teams, integrate AI as digital workers in workflows for tasks like code testing and compliance, boosting efficiency.

The third, human-led, agent-operated pattern sees AI managing entire processes like automated release pipelines, with humans setting goals and intervening only when needed.

These patterns do not follow a linear path but appear simultaneously across different business functions. A single team might use AI to draft code, test it collaboratively, and automate releases in one day.

As these practices compound, they accelerate innovation and scale. Leaders must embrace these changes to stay competitive, as AI-driven workflows are poised to transform industries beyond software development.

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Future of work shaped by AI, flexible ecosystems and soft retirement

As technology reshapes workplaces, how we work is set for significant change in the decade’s second half. Seven key trends are expected to drive this transformation, shaped by technological shifts, evolving employee expectations, and new organisational realities.

AI will continue to play a growing role in 2026. Beyond simply automating tasks, companies will increasingly design AI-native workflows built from the ground up to automate, predict, and support decision-making.

Hybrid and remote work will solidify flexible ecosystems of tools, networks, and spaces to support employees wherever they are. The trend emphasises seamless experiences, global talent access, and stronger links between remote workers and company culture.

The job landscape will continue to change as AI affects hiring in clerical, administrative, and managerial roles, while sectors such as healthcare, education, and construction grow. Human skills, such as empathy, communication, and leadership, will become increasingly valuable.

Data-driven people management will replace intuition-based approaches, with AI used to find patterns and support evidence-based decisions. Employee experience will also become a key differentiator, reflecting customer-focused strategies to attract and retain talent.

An emerging ‘soft retirement’ trend will see healthier older workers reduce hours rather than stop altogether, offering businesses valuable expertise. Those who adapt early to these trends will be better positioned to thrive in the future of work.

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Nintendo denies lobbying the Japanese government over generative AI

The video game company, Nintendo, has denied reports that it lobbied the Japanese government over the use of generative AI. The company issued an official statement on its Japanese X account, clarifying that it has had no contact with authorities.

However, this rumour originated from a post by Satoshi Asano, a member of Japan’s House of Representatives, who suggested that private companies had pressed the government on intellectual property protection concerning AI.

After Nintendo’s statement, Asano retracted his remarks and apologised for spreading misinformation.

Nintendo stressed that it would continue to protect its intellectual property against infringement, whether AI was involved or not. The company reaffirmed its cautious approach toward generative AI in game development, focusing on safeguarding creative rights rather than political lobbying.

The episode underscores the sensitivity around AI in the creative industries of Japan, where concerns about copyright and technological disruption are fuelling debate. Nintendo’s swift clarification signals how seriously it takes misinformation and protects its brand.

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Labour market stability persists despite the rise of AI

Public fears of AI rapidly displacing workers have not yet materialised in the US labour market.

A new study finds that the overall occupational mix has shifted only slightly since the launch of generative AI in November 2022, with changes resembling past technological transitions such as the rise of computers and the internet.

The pace of disruption is not significantly faster than historical benchmarks.

Industry-level data show some variation, particularly in information services, finance, and professional sectors, but trends were already underway before AI tools became widely available.

Similarly, younger workers have not seen a dramatic divergence in opportunities compared with older graduates, suggesting that AI’s impact on early careers remains modest and difficult to isolate.

Exposure, automation, and augmentation metrics offer little evidence of widespread displacement. OpenAI’s exposure data and Anthropic’s usage data suggest stability in the proportion of workers most affected by AI, including those unemployed.

Even in roles theoretically vulnerable to automation, there has been no measurable increase in job losses.

The study concludes that AI’s labour effects are gradual rather than immediate. Historical precedent suggests that large-scale workforce disruption unfolds over decades, not months. Researchers plan to monitor the data to track whether AI’s influence becomes more visible over time.

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What a Hollywood AI actor can teach CEOs about the future of work

Tilly Norwood, a fully AI-created actor, has become the centre of a heated debate in Hollywood after her creator revealed that talent agents were interested in representing her.

The actors’ union responded swiftly, warning that Tilly was trained on the work of countless performers without their consent or compensation. It also reminded producers that hiring her would involve dealing with the union.

The episode highlights two key lessons for business leaders in any industry. First, never assume a technology’s current limitations will remain its inherent limitations. Some commentators, including Whoopi Goldberg, have argued that AI actors pose little threat because their physical movements still appear noticeably artificial.

Yet history shows that early limitations often disappear over time. Once-dismissed technologies like machine translation and chess software have since far surpassed human abilities. Similarly, AI-generated performers may eventually become indistinguishable from human actors.

The second lesson concerns human behaviour. People are often irrational; their preferences can upend even the most carefully planned strategies. Producers avoided publicising actors’ names in Hollywood’s early years to maintain control.

Audiences, however, demanded to know everything about the stars they admired, forcing studios to adapt. This human attachment created the star system that shaped the industry. Whether audiences will embrace AI performers like Tilly remains uncertain, but cultural and emotional factors will play a decisive role.

Hollywood offers a high-profile glimpse of the challenges and opportunities of advanced AI. As other sectors face similar disruptions, business leaders may find that technology alone does not determine outcomes.

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DualEntry raises $90m to scale AI-first ERP platform

New York ERP startup DualEntry has emerged from stealth with $90 million in Series A funding, co-led by Lightspeed and Khosla Ventures. Investors include GV, Contrary, and Vesey Ventures, bringing the total funding to more than $100 million within 18 months of the company’s founding.

The capital will accelerate the growth of its AI-native ERP platform, which has processed $100 billion in journal entries. The platform targets mid-market finance teams, aiming to automate up to 90% of manual tasks and scale without external IT support or add-ons.

Early adopters include fintech firm Slash, which runs its $100M+ ARR operation with a single finance employee. DualEntry offers a comprehensive ERP suite that covers general ledger, accounts receivable, accounts payable, audit controls, FP&A, and live bank connections.

The company’s NextDay Migration tool enables complete onboarding within 24 hours, securely transferring all data, including subledgers and attachments. With more than 13,000 integrations across banking, CRM, and HR systems, DualEntry establishes a centralised source of accounting information.

Founded in 2024 by Benedict Dohmen and Santiago Nestares, the startup positions itself as a faster, more flexible alternative to legacy systems such as NetSuite, Sage Intacct, and Microsoft Dynamics, while supporting starter tools like QuickBooks and Xero.

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