Davos hears Fink warn AI could deepen inequality

BlackRock CEO Larry Fink used his Davos speech to put AI at the centre of a broader warning. In the AI era, trust may become the world’s ‘hardest currency.’

Speaking at the World Economic Forum, he argued that new technologies will only strengthen societies if people believe the benefits are real, fairly shared, and not decided solely by a small circle of insiders.

Fink said AI is already showing a familiar pattern. The earliest gains are flowing mainly to those who control the models, data, and infrastructure. He cautioned that without deliberate choices, AI could deepen inequality in advanced economies, echoing the fact that decades of wealth creation after the fall of the Berlin Wall still ended up concentrating prosperity among a narrower share of people than a ‘healthy society’ can sustain.

He also raised a specific fear for the workforce, asking whether AI will do to white-collar jobs what globalisation did to blue-collar work: automate, outsource, and reshape employment faster than institutions can protect workers and communities. That risk, he said, is why leaders need to move beyond slogans and produce a credible plan for broad participation in the gains AI can deliver.

The stakes, Fink argued, go beyond economic statistics. Prosperity should not be judged only by GDP or soaring market values, he said, but by whether people can ‘see it, touch it, and build a future on it’, a test that becomes more urgent as AI changes how value is created and who captures it.

Fink tied the AI debate to the legitimacy crisis facing Davos itself, acknowledging that elite institutions are widely distrusted and that many people most affected by these decisions will never enter the conference. If the WEF wants to shape the next phase of the AI transition, he said, it must rebuild trust by listening outside the usual circles and engaging with communities where the modern economy is actually built.

He also urged a different style of conversation about AI, less staged agreement and more serious disagreement, aimed at understanding. In that spirit, he called for the forum to take its discussions beyond Davos, to places such as Detroit, Dublin, Jakarta and Buenos Aires, arguing that only real dialogue, grounded in lived economic realities, can give AI governance and AI-driven growth the legitimacy to last.

Diplo is live reporting on all sessions from the World Economic Forum 2026 in Davos.

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Davos 2026 reveals competing visions for AI

AI has dominated debates at Davos 2026, matching traditional concerns such as geopolitics and global trade while prompting deeper reflection on how the technology is reshaping work, governance, and society.

Political leaders, executives, and researchers agreed that AI development has moved beyond experimentation towards widespread implementation.

Microsoft chief executive Satya Nadella argued that AI should deliver tangible benefits for communities and economies, while warning that adoption will remain uneven due to disparities in infrastructure and investment.

Access to energy networks, telecommunications, and capital was identified as a decisive factor in determining which regions can fully deploy advanced systems.

Other voices at Davos 2026 struck a more cautious tone. AI researcher Yoshua Bengio warned against designing systems that appear too human-like, stressing that people may overestimate machine understanding.

Philosopher Yuval Noah Harari echoed those concerns, arguing that societies lack experience in managing human and AI coexistence and should prepare mechanisms to correct failures.

The debate also centred on labour and global competition.

Anthropic’s Dario Amodei highlighted geopolitical risks and predicted disruption to entry-level white-collar jobs. At the same time, Google DeepMind chief Demis Hassabis forecast new forms of employment alongside calls for shared international safety standards.

Together, the discussions underscored growing recognition that AI governance will shape economic and social outcomes for years ahead.

Diplo is live reporting on all sessions from the World Economic Forum 2026 in Davos.

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OpenAI models embedded into ServiceNow for enterprise automation

ServiceNow has announced a multi-year agreement positioning OpenAI as a preferred intelligence capability across its enterprise platform, extending access to frontier AI models for organisations running tens of billions of workflows each year.

The partnership reflects a broader shift towards operational AI embedded directly within business systems instead of experimental deployments.

By integrating OpenAI models such as GPT-5.2 into the ServiceNow AI Platform, enterprises can embed reasoning and automation into secure workflows spanning IT, finance, human resources, and customer operations.

AI tools are designed to analyse context, recommend actions, and execute tasks within existing governance frameworks instead of functioning as standalone assistants.

Executives from both companies emphasised that the collaboration aims to deliver measurable outcomes at scale.

ServiceNow highlighted its role in coordinating complex enterprise environments, while OpenAI stressed the importance of deploying agentic AI capable of handling work end to end within permissioned infrastructures.

Looking ahead, the partnership plans to expand towards multimodal and voice-based interactions, enabling employees to communicate with AI systems through speech, text, and visual inputs.

The initiative strengthens OpenAI’s enterprise footprint while reinforcing ServiceNow’s ambition to act as a central control layer for AI-driven business operations.

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Workers voice concern over AI-driven workplace change

Four in five workers believe AI will affect their daily tasks, as companies expand the use of AI chatbots and automation tools in the workplace, according to a new Randstad survey.

Demand for roles requiring ‘AI agent‘ skills has risen by 1,587%, reflecting a shift towards automation in low-complexity and transactional jobs, the recruitment firm said in its annual Workmonitor report.

Randstad surveyed 27,000 workers and 1,225 employers, analysing more than three million job postings across 35 global markets to assess how AI is reshaping labour demand.

Corporate cost-cutting pressures, weakened consumer confidence, and geopolitical uncertainty linked to US trade policies are accelerating workforce restructuring across multiple industries.

Gen Z workers expressed the highest level of concern about AI’s impact, while Baby Boomers reported greater confidence in their ability to adapt, as nearly half of employees said the technology may benefit companies more than workers.

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New EU cybersecurity package strengthens resilience and ENISA powers

The European Commission has unveiled a broad cybersecurity package that moves the EU beyond certification reform towards systemic resilience across critical digital infrastructure.

Building on plans to expand EU cybersecurity certification beyond products and services, the revised Cybersecurity Act introduces a risk-based framework for securing ICT supply chains, with particular focus on dependencies, foreign interference, and high-risk third-country suppliers.

A central shift concerns supply-chain security as a geopolitical issue. The proposal enables mandatory derisking of mobile telecommunications networks, reinforcing earlier efforts under the 5G security toolbox.

Certification reform continues through a redesigned European Cybersecurity Certification Framework, promising clearer governance, faster scheme development, and voluntary certification that can cover organisational cyber posture alongside technical compliance.

The package also tackles regulatory complexity. Targeted amendments to the NIS2 Directive aim to ease compliance for tens of thousands of companies by clarifying jurisdictional rules, introducing a new ‘small mid-cap’ category, and streamlining incident reporting through a single EU entry point.

Enhanced ransomware data collection and cross-border supervision are intended to reduce fragmentation while strengthening enforcement consistency.

ENISA’s role is further expanded from coordination towards operational support. The agency would issue early threat alerts, assist in ransomware recovery with national authorities and Europol, and develop EU-wide vulnerability management and skills attestation schemes.

Together, the measures signal a shift from fragmented safeguards towards a more integrated model of European cyber sovereignty.

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Cisco and OpenAI push AI-native software development

Cisco has deepened its collaboration with OpenAI to embed agentic AI into enterprise software engineering. The approach reflects a broader shift towards treating AI as operational infrastructure rather than an experimental tool.

Integrating Codex into production workflows exposed it to complex, multi-repository, and security-critical environments. Codex operated across interconnected codebases, running autonomous build and testing loops within existing compliance and governance frameworks.

Operational use delivered measurable results. Engineering teams reported faster builds, higher defect-resolution throughput, and quicker framework migrations, cutting work from weeks to days.

Real-world deployment shaped Codex’s enterprise roadmap, especially around compliance, long-running tasks, and pipeline integration. The collaboration will continue as both organisations pursue AI-native engineering at scale, including within Cisco’s Splunk teams.

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UK names industry leaders to steer safe AI adoption in finance

The UK government has appointed two senior industry figures as AI Champions to support safe and effective adoption of AI across financial services, as part of a broader push to boost growth and productivity.

Harriet Rees of Starling Bank and Dr Rohit Dhawan of Lloyds Banking Group will work with firms and regulators to help turn rapid AI uptake into practical delivery. Both will report directly to Lucy Rigby, the Economic Secretary to the Treasury.

AI is already widely deployed across the sector, with around three-quarters of UK financial firms using the technology. Analysis indicates AI could add tens of billions of pounds to financial services by 2030, while improving customer services and reducing costs.

The Champions will focus on accelerating trusted adoption, speeding up innovation, and removing barriers to scale. Their remit includes protecting consumers, supporting financial stability, and strengthening the UK’s role as a global economic and technology hub.

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AI travel influencers begin reshaping digital storytelling

India’s first AI-generated travel influencer, Radhika Subramaniam, has begun attracting sustained audience engagement since her launch in mid-2025, signalling growing acceptance of virtual creators in travel content.

Developed by Collective Artists Network, a talent management company based in India, Radhika initially drew attention through curiosity, but followers increasingly interacted with her posts in ways similar to those of human influencers, according to the company’s leadership.

Industry observers say AI travel influencers offer brands greater efficiency, lower production costs, and more control over storytelling, as virtual creators can be deployed without logistical constraints.

Some creators remain sceptical about whether artificial personas can replicate the emotional authenticity and sensory experiences that shape real-world travel storytelling.

Marketing specialists expect AI and human influencers to coexist, with virtual avatars serving as consistent brand voices while human creators retain value through spontaneity, trust, and personal perspective.

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UK watchdogs warned over AI risks in financial services

UK regulators and the Treasury face MP criticism over their approach to AI, amid warnings of risks to consumers and financial stability. A new Treasury Select Committee report says authorities have been overly cautious as AI use rapidly expands across financial services.

More than 75% of UK financial firms are already using AI, according to evidence reviewed by the committee, with insurers and international banks leading uptake.

Applications range from automating back-office tasks to core functions such as credit assessments and insurance claims, increasing AI’s systemic importance within the sector.

MPs acknowledge AI’s benefits but warn that readiness for large-scale failures remains insufficient. The committee urges the Bank of England and the FCA to introduce AI-specific stress tests to gauge resilience to AI-driven market shocks.

Further recommendations include more explicit regulatory guidance on AI accountability and faster use of the Critical Third Parties Regime. No AI or cloud providers have been designated as critical, prompting calls for stronger oversight to limit operational and systemic risk.

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Indian creators embrace Adobe AI tools

Adobe says generative AI is rapidly reshaping India’s creator economy, with 97% of surveyed creators reporting a positive impact. Findings come from the company’s inaugural Creators’ Toolkit Report covering more than 16,000 creators worldwide.

Adoption levels in India are among the highest globally, with almost all creators reporting that AI tools are embedded in their daily workflows. Adobe is commonly used for editing, content enhancement, asset generation and idea development across video, image and social media formats.

Despite enthusiasm, concerns remain around trust and transparency. Many creators fear their work may be used to train AI models without consent, while cost, unclear training methods and inconsistent outputs also limit wider confidence.

Interest in agentic AI is also growing, with most Indian creators expressing optimism about systems that automate tasks and adapt to personal creative styles. Mobile devices continue to gain importance, with creators expecting phone output to increase further.

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