Future of work Archives | Digital Watch Observatory

San Francisco tech leaders clash over proposed ‘right to disconnect’ law

San Francisco’s tech leaders are rallying against a proposed California law, AB 2751, that would enforce a ‘right to disconnect’ after work hours, fearing it could hinder startups. The bill, introduced by Assemblymember Matt Haney, aims to limit employer contact outside agreed-upon working hours, exempting emergencies and scheduling reasons.

Critics like Y Combinator’s Garry Tan argue for the value of late-night work and decry overregulation. Flo Crivello of the AI startup Lindy warns against replicating European policies, stating that successful startups usually have a relentless work ethic.

However, Haney argued that the new policy is crucial for worker well-being and aligns with global standards. He also said that enforcement is supposed to be flexible to avoid penalising companies unfairly. The bill will be deliberated on in the legislature in the coming weeks.

Why does it matter?

California could become the first state in the US to establish a ‘right to disconnect’ law, mirroring similar legislation in 13 countries, including Australia, France, Belgium, and Portugal. The California Chamber of Commerce opposes the proposed legislation, stating it would enforce rigid working schedules and restrict communication between employers and employees, noting that California already has stringent labour laws, including overtime pay and breaks provisions. While workers from certain industries, notably healthcare, endorse the initiative due to soaring burnout rates among employees, there appears to be a consensus within the tech sector that the bill would significantly disrupt a fundamental aspect of company operations: their work culture.

350th Session of International Labour Organization Governing Body Meeting

Meeting three times a year, the International Labour Organization (ILO) Governing Body serves as the executive body that decides on ILO policy and the annual International Labour Conference‘s agenda, adopts the draft Programme and Budget of the Organization, and elects the Director-General.

In the 350th session taking place in March, the agenda includes a High-level Section on ‘the challenges and opportunities of digitalization, including artificial intelligence (AI) and algorithmic management, for the world of work’. Academic, industry, and intergovernmental body experts are invited to shed light on digitalization’s impacts on labour, e-government in support of labour and social protection, and the role of ILO in enhancing the benefits of digitalization.

For more information, please refer to the official page.

Workers more likely to divulge company secrets to AI than friends

A study by CybSafe has found that workers are more likely to divulge company secrets to workplace AI tools than to their friends.

The report reveals that a third of US and UK workers would continue using AI tools even if their company banned them, and 69% of all respondents believe the benefits of such tools outweigh the security risks. However, CybSafe warns that businesses are not properly alerting employees to the dangers of using AI tools, and that employees may be unknowingly sharing confidential information with AI.

The report also highlights concerns about the inability of workers to distinguish between content created by humans and AI, with 60% of respondents claiming they could do so accurately.

CybSafe argues that without immediate action, companies will face unprecedented cybersecurity risks as cybercriminals use AI to craft convincing phishing lures. The report comes as the uptake of AI at work is increasing rapidly, with nearly 80% of respondents in a McKinsey survey claiming to have had some exposure to the technology at home or at work.

UN Secretary-General issues policy brief for Global Digital Compact

As part of the process towards developing a Global Digital Compact (GDC), the UN Secretary-General has issued a policy brief outlining areas in which ‘the need for multistakeholder digital cooperation is urgent’: closing the digital divide and advancing sustainable development goals (SDGs), making the online space open and safe for everyone, and governing artificial intelligence (AI) for humanity.

The policy brief also suggests objectives and actions to advance such cooperation and ‘safeguard and advance our digital future’. These are structured around the following topics:

Digital connectivity and capacity building. The overarching objectives here are to close the digital divide and empower people to participate fully in the digital economy. Proposed actions range from common targets for universal and meaningful connectivity to putting in place or strengthening public education for digital literacy.
Digital cooperation to accelerate progress on the SDGs. Objectives include making targeted investments in digital public infrastructure and services, making data representative, interoperable, and accessible, and developing globally harmonised digital sustainability standards. Among the proposed actions are the development of definitions of safe, inclusive, and sustainable digital public infrastructures, fostering open and accessible data ecosystems, and developing a common blueprint on digital transformation (something the UN would do).
Upholding human rights. Putting human rights at the centre of the digital future, ending the gender digital divide, and protecting workers are the outlined objectives in this area. One key proposed action is the establishment of a digital human rights advisory mechanism, facilitated by the Office of the UN High Commissioner for Human Rights, to provide guidance on human rights and technology issues.
An inclusive, open, secure, and shared internet. There are two objectives: safeguarding the free and shared nature of the internet, and reinforcing accountable multistakeholder governance. Some of the proposed actions include commitments from governments to avoid blanket internet shutdowns and refrain from actions disrupting critical infrastructures.
Digital trust and security. Objectives range from strengthening multistakeholder cooperation to elaborate norms, guidelines, and principles on the responsible use of digital technologies, to building capacity and expanding the global cybersecurity workforce. The proposed overarching action is for stakeholders to commit to developing common standards and industry codes of conduct to address harmful content on digital platforms.
Data protection and empowerment. Ensuring that data are governed for the benefit of all, empowering people to control their personal data, and developing interoperable standards for data quality as envisioned as key objectives. Among the proposed actions are an invitation for countries to consider adopting a declaration on data rights and seeking convergence on principles for data governance through a potential Global Data Compact.
Agile governance of AI and other emerging technologies. The proposed objectives relate to ensuring transparency, reliability, safety, and human control in the design and use of AI; putting transparency, fairness, and accountability at the core of AI governance; and combining existing norms, regulations, and standards into a framework for agile governance of AI. Actions envisioned range from establishing a high-level advisory body for AI to building regulatory capacity in the public sector.
Global digital commons. Objectives include ensuring inclusive digital cooperation, enabling regular and sustained exchanges across states, regions, and industry sectors, and developing and governing technologies in ways that enable sustainable development, empower people, and address harms.

The document further notes that ‘the success of a GDC will rest on its implementation’. This implementation would be done by different stakeholders at the national, regional, and sectoral level, and be supported by spaces such as the Internet Governance Forum and the World Summit on the Information Society Forum. One suggested way to support multistakeholder participation is through a trust fund that could sponsor a Digital Cooperation Fellowship Programme.

As a mechanism to follow up on the implementation of the GDC, the policy brief suggests that the Secretary-General could be tasked to convene an annual Digital Cooperation Forum (DCF). The mandate of the forum would also include, among other things, facilitating collaboration across digital multistakeholder frameworks and reducing duplication; promoting cross-border learning in digital governance; and identifying and promoting policy solutions to emerging digital challenges and governance gaps.

NIST issues the second draft of its practice guide for mobile device security

The US National Institute of Standards and Technology (NIST) published a second draft of the practice guide, Mobile Device Security: Bring Your Own Device (BYOD), for public consultation. The guide offers possible solutions to organisations that deal with security and privacy needs when enabling their employees to bring their own mobile devices. The deadline for comments is 13 January 2023.

World Economic Forum

WEF is a not-for-profit foundation whose membership is composed of large corporations from around the world. We engage political, business, academic, and other leaders of society in collaborative efforts to shape global, regional, and industry agendas. Together with other stakeholders, we work to define challenges, solutions, and actions in the spirit of global citizenship. The Forum also serves and builds sustained communities through an integrated concept of high-level meetings, research networks, task forces, and digital collaboration.

Digital activities

The Fourth Industrial Revolution is one of the Forum’s key areas of work. Under this focus, we carry out a wide range of activities covering digital policy issues, from telecom infrastructure and cybersecurity to the digital economy and the future of work. We have set up multiple platforms and global forums focused on bringing together various stakeholders and initiatives to advance debates and foster cooperation on the issues explored. We also publish reports, studies, and white papers on our focus areas, and feature discussions on the policy implications of digital technologies in the framework of the Forum’s annual meeting in Davos and other events organised around the world

Digital policy issues

Telecommunications infrastructure

The Forum’s work in the area of telecom/digital infrastructure is broadly dedicated to shedding light on the need to advance connectivity and evolve towards new network technologies as a way to support the transition to the fourth industrial revolution and support the growth of digital economies. For instance, the Global Future Council of New Network Technologies, active between 2018 and 2020, explored, among others, incentives for network development and the role of new network systems in driving value and innovation. The Forum also promotes the role of digital public infrastructures in enabling digital inclusion and advancing sustainable development.

A specific focus area for the Forum is 5G. We have identified 5G as an issue of global importance and work on analysing the impacts of 5G on industry and society. In our report titled The impact of 5G: Creating new value across industries and society, we note that 5G will be critical because it will enable unprecedented levels of connectivity, allowing for superfast broadband, ultra-reliable low latency communication, massive machine-type communications, and high reliability/availability and efficient energy usage, all of which will transform many sectors, such as manufacturing, transportation, public services, and health. In another example, the 5G Outlook Series: Enabling inclusive long-term opportunities looks at what can be done to ensure that 5G is a technology that benefits people, businesses, and society. The role of satellites in delivering connectivity and the challenges associated with growing competition in Earth orbit are other areas explored by the Forum. The Global Future Council on the Future of Space explores ways in which international cooperation and public-private partnerships can drive sustainable and inclusive use of space resources.

Artificial intelligence

The Forum is carrying out multiple activities in the field of artificial intelligence (AI). The AI Governance Alliance brings together industry leaders, governments, academic institutions, and civil society to shape the future of AI governance. In April 2023, the Forum hosted the Responsible AI Leadership: A Global Summit on Generative AI event, which resulted in the Presidio Recommendations on Responsible Generative AI – a set of recommendations for responsible AI development, open innovation, and social progress. In addition, the Global Future Council on the Future of AI focuses on exploring the opportunities and risks associated with strong forms of AI.

Examples of publications issued by the Forum with a focus on AI include a Blueprint for equity and inclusion in AI, a briefing paper on Data Equity: Foundational Concepts for Generative AI, and a guidebook on Harnessing the AI Revolution in Industrial Operations.

The Forum also explores issues related to AI safety, security, and standards; AI ethics and values; and machine learning and predictive systems in relation to global risks and international security. We publish articles on the need to build a new social contract to ensure that technological innovation, in particular AI, is deployed safely and aligned with the ethical needs of a globalising world. We are also assisting policymakers in devising appropriate AI-related policies. For instance, we published a Framework for Developing a National Artificial Intelligence Strategy to guide governments in their efforts to elaborate strategies for the development and deployment of AI.

In recent years, AI and its impact on national and international policy spaces have featured highly on the agenda of our annual meetings in Davos. AI is also the focus of dedicated events such as the AI Governance Summit organised in November 2023.

Blockchain and cryptocurrencies

The Forum works on governance issues related to the equity, interoperability, security, transparency, and trust of blockchain and distributed ledger technology (DLT). We also analyse the relationship between blockchain and cybersecurity and international security, as well as the future of computing. We publish papers on issues such as blockchain data storage, the challenges blockchain faces and its role in security, as well as guides such as the Blockchain Development Toolkit to guide organisations through the development and deployment of blockchain solutions.

Internet of things

The Forum’s Centre for Urban Transformation explores various issues related to the implications of connected devices and smart technologies. For example, the Council on the Connected World focuses on strengthening innovation and the global governance of connected technologies to maximise the positive benefits and minimise harm for all. One specific area of work for the Council is the security of IoT devices; in 2022, the Forum facilitated a joint Statement of Support on consumer IoT device security outlining key security requirements for consumer-facing devices. In 2023, the Council published the State of the Connected World report, which tracks governance gaps related to IoT.

The Global New Mobility Coalition explores issues related to sustainable mobility, including when it comes to the governance of shared, electric, and automated mobility.

Other IoT-related issues that the Forum has been exploring through various publications and initiatives include the industrial internet, the safety of smart home products, and challenges associated with the concept of the internet of bodies. In cooperation with the Massachusetts Institute of Technology (MIT), we published a report on Realizing the Internet of Things – a Framework for Collective Action outlining five pillars for the development of IoT: architecture and standards, security and privacy, shared value creation, organisational development, and ecosystem governance.
We also lead the G20 Global Smart Cities Alliance on Technology Governance, dedicated to promoting the responsible and ethical use of smart city technologies.

Emerging technologies

Virtual/augmented reality

The Forum’s Global Future Council on Virtual and Augmented Reality focuses on raising awareness of the positive and negative aspects of the widespread adoption of VR/AR technologies. We carry out policy research and analysis related to the impact of VR/AR on society and its security implications in publications on issues such as immersive media technologies, AR innovation in manufacturing, and privacy in the context of VR use.

The Forum also pays attention to developments related to the metaverse and issues various publications on this topic. For instance, Exploring the Industrial Metaverse: A Roadmap to the Future provides a framework for discussing steps towards a valuable ecosystem for the industrial metaverse, while the reports on Social Implications of the Metaverse and Privacy and Safety in the Metaverse explore the implications of metaverse adoptions for individuals and society at large. These and similar publications are issued in the context of the Defining and Building the Metaverse Initiative, whose focus is on ‘guiding the development of a safe, interoperable, and economically viable metaverse’.

Quantum computing

The Forum has created the Global Future Council on the Future of Quantum Economy, which looks into how various actors (governments, businesses, etc.) can take action to maximise the potential offered by quantum technologies. In addition, the Quantum Economy Network offers a platform for governments, businesses, and academia to shape the development of quantum technologies and prepare for their introduction into the economy. The Quantum Security initiative brings together stakeholders from governments, the private sector, academia, and non-profit organisations to exchange ideas and cooperate on issues related to promoting the secure adoption of quantum technologies.

The Forum publishes regularly on matters related to quantum computing and quantum technologies. A few examples include the State of Quantum Computing: Building a Quantum Economy, Quantum Computing Governance Principles, and Transitioning to a Quantum-Secure Economy.

Cybercrime

Under its Centre for Cybersecurity, the Forum runs the Partnership against Cybercrime project, focused on advancing public-private partnerships (e.g. between law enforcement agencies, international organisations, cybersecurity companies, and other actors) to combat cybercrime. Outputs of the partnership include, for instance, the Recommendations for Public-Private Partnership against Cybercrime and the Cybercrime Prevention Principles for Internet Service Providers.

We host a Cybercrime Atlas Initiative dedicated to strengthening coordination between the private sector and law enforcement in fighting cybercrime.

Cybercrime also constitutes the focus of various studies and articles we have published, which delve into issues such as emerging threats and ways to tackle them.

Network security/critical infrastructure/cybersecurity

The Forum has launched a Centre for Cybersecurity dedicated to ‘fostering international dialogues and collaboration between the global cybersecurity community both in the public and private sectors’. Multiple projects are run under this platform, such as the Cybersecurity Learning Hub and the Digital Trust initiative. The cyber resilience of critical sectors, such as electricity and the oil and gas industry, is also a focus area for us.

The Centre also issues reports and other publications covering various cybersecurity topics. Examples include the Global Cybersecurity Outlook; the insight report on Cybersecurity, Emerging Technology, and Systemic Risks; and the Principles for Board Governance of Cyber Risk.

The Forum hosts a Global Future Council on the Future of Cybersecurity, which explores modalities for strengthening cyber risk management across economies and societies. Quantum security and digital trust are among the Council’s focus areas.

Every year, we bring together actors from the public and private sectors to foster collaboration on making cyberspace safer and more resilient, in the framework of the Annual Meeting on Cybersecurity.

Data governance

The Forum has established a Data Policy Platform under our Centre for the Fourth Industrial Revolution, dedicated to developing innovative approaches to enable the responsible use of data. Within this platform, the Data for Common Purpose Initiative aims to support the creation of flexible data governance models, oriented around common purposes. Examples of white papers published by the initiative include Data for Common Purpose: Leveraging Consent to Build Trust and Towards a Data Economy: An Enabling Framework.

The Cross-Border Data Flows project under the Forum’s Digital Trade Initiative looks at how policymakers can advance data transfer governance arrangements while ensuring policy interoperability for data flows.

The Forum regularly publishes reports and papers on data governance issues such as restoring trust in data, cross-border data flows, data protection and security, among others.

E-commerce and trade and digital business models

Several activities and projects run by the Forum focus on e-commerce and broader digital economy-related issues. Under our Digital Trade initiative (part of the Centre for Regions, Trade and Geopolitics), we have been exploring opportunities and challenges associated with digital trade, while also engaging in the shaping of global, regional, and industry agendas on digital trade. Projects run within the initiative include, among others, the Digital Economy Agreement Leadership Group – which aims to contribute to the growth of inclusive and sustainable digital economies, and the TradeTech project – which facilitates dialogue on public policy and regulatory practices related to digital trade. The Digital Payments for Trade and Commerce Advisory Committee – also part of the Digital Trade initiative – is dedicated to fostering interoperability, inclusivity, and coherent regulatory reforms for digital payments.

E-commerce is also tackled in studies, white papers, and events we produce, which address issues such as e-commerce in emerging markets, the impact of e-commerce on prices, and digital currencies.

Under the Centre for the New Economy and Society, we bring together various stakeholders to promote new approaches to competitiveness in the digital economy, with a focus on issues such as education and skills, equality and inclusion, and improved economic opportunities for people.

Future of work

The future of work is a topic that spans multiple Forum activities. For instance, under the Centre for the New Economy and Society, several projects focus on issues such as education, skills, upskilling and reskilling, and equality and inclusion in the world of work. We have also launched a Reskilling Revolution Initiative, aimed at contributing to providing better jobs, education, and skills to one billion people by 2030. Projects under this platform include, among others, Education 4.0 (focused on mapping needed reforms to primary and secondary education systems), Education and Skills Country Accelerators (dedicated to advancing gender parity, promoting upskilling and reskilling, and improving education systems), and Skills-first (focused on transforming adult education and workforce skills). Also part of the Reskilling Revolution is the Future Skills Alliance, whose main objective is to facilitate the adoption of skills-first management practices and give workers a fair and equal opportunity to excel in the labour market.

The Forum publishes regular reports on the Future of Jobs, exploring the evolution of jobs and skills and how technology and socio-economic trends shape the workplace of the future. Other notable publications and tools developed by the Forum include the white paper on Putting Skills First: A Framework for Action and the Global Skills Taxonomy.

Digital access

The Forum’s EDISON Alliance brings together governments, businesses, academia, and civil society to advance equitable access to the digital economy and bridge digital divides. Part of the Forum’s Centre for the Fourth Industrial Revolution, the Alliance fosters collaboration to drive digital inclusion and accelerate the delivery of digital solutions to unserved and underserved communities, with a focus on health, education, and financial inclusion. It also provides policymakers with guidance to make informed decisions that drive financial inclusions. Tools developed by the Alliance include principles for digital health inclusion, a guidebook for digital inclusion bond financing, and a Digital Inclusion Navigator that provides access to case studies and best practices related to bridging digital divides.

Digital tools

Cryptocurrencies

The Forum is also active on issues related to digital currencies and their policy implications. For instance, its Digital Currency Governance Consortium focuses on exploring the macroeconomic impacts of digital currencies and informing approaches to regulating digital currencies. The Central Bank Digital Currency (CBDC) Policy-Makers Toolkit, published in 2020, is intended to serve as a possible framework to ensure that the deployment of CBDCs takes into account potential costs and benefits. Various publications have been issued that explore topics such as the macroeconomic impact of cryptocurrency and stablecoins, cryptocurrency regulation, and the links between stablecoins and financial inclusion.

Digital platforms

Strategic Intelligence: The Forum’s platform provides access to transformation maps – mappings of ‘hundreds of global issues and their interdependencies’.

International Labour Organization

The ILO is the United Nations agency for the world of work. It was founded on the conviction that universal and lasting peace can be established only if it is based on social justice.

The ILO brings together governments, employers, and workers from its 187 member states in a human-centred approach to the future of work based on decent employment creation, rights at work, social protection, and social dialogue.

The ILO’s tripartite membership drafts, adopts, and monitors the implementation of international labour standards on key world of work issues – ILO Conventions and Recommendations.

The ILO undertakes research and data collection across the range of world of work topics. It publishes flagship reports and a wide range of publications and working papers. Its globally renowned set of statistical databases is maintained and updated with nationally sourced labour market data.

The ILO manages a wide range of development cooperation projects in all regions of the world. Realised in partnership with donor countries and organisations, these projects aim to create the conditions for delivery of the ILO’s decent work agenda.

Three initiatives are central to the ILO’s current work: the establishment of a global coalition to promote social justice, advancing the 2030 Agenda for Sustainable Development through the Global Accelerator on Jobs and Social Protection for Just Transitions, and its four priority action programmes. The latter focuses on the transition from the informal to the formal economy, just transitions towards environmentally sustainable economies and societies, decent work in supply chains, and decent work in crises and post-crisis situations.

Digital activities

As the ILO covers the full scope of the world of work, digital issues are present across the organisation’s work. The ILO addresses digitalisation through a wide range of topics including digital labour platforms, digital skills knowledge, employability, artificial intelligence (AI), automation and data governance – and more broadly, the future of work. The ILO also tracks the effects of digitalisation on specific work sectors, for instance, the postal and telecommunication services sector.

Digital policy issues

Automation and artificial intelligence

The ILO is paying close attention to how automation and AI are changing the labour markets and the ways we work. We have examined the impacts of automation in many publications, for instance, Robotics and Reshoring, Automation and its Employment Effects: A Literature Review of Automotive and Garment Sectors, and the research brief, Who Moves and Who Stays? A number of recent studies have focused on the labour impacts of generative AI and the growing use of AI in specific sectors. Examples include the working papers, Generative AI and Jobs: A Global Analysis of Potential Effects on Job Quantity and Quality and Artificial Intelligence in Human Resource Management: A Challenge for the Human-centred Agenda? AI has been the topic of recent editions of the ILO’s Future of Work Podcast series.

Access to data

The ILO has long been a leading resource for policymakers, researchers, and other users of data on the labour markets and all aspects of the world of work. ILOSTAT (a portal to its comprehensive labour statistics) and the ILO Knowledge Portal (offering access to country information and data on labour laws, standards, policies, and statistics) make real-time data available to users around the world. The World Employment and Social Outlook Data Finder provides customised datasets on request for measures such as the global labour force, unemployment, and employment by sector. The ILO also has a Development Cooperation Dashboard with data on labour-related policy areas and on the organisation’s field projects, funding, and expenditures. All materials published by the ILO are collected and freely available in Labordoc, the organisation’s digital repository. The ILO’s new Research Repository allows users to easily access our knowledge products by topic and author.

Future of work

The future of work has been a key unifying digital issue in the ILO’s activities for many years. In 2015, the ILO Director-General presented a report to the International Labour Conference that proposed a special initiative on the future of work. Since that time, much of the research the ILO has undertaken and many of the reports we have published have fallen under this rubric. In 2019, the ILO established the ILO Global Commission on the Future of Work as part of our Future of Work Initiative. The Commission was composed of representatives from government, civil society, academia, and business and worker representatives.

The Commission published a landmark report, Work for a Brighter Future, that called for a human-centred agenda for the future of work and explored the impacts of technological progress in the fields of AI and robotics and on issues such as the gender labour gap and the automation of work. That same year, the ILO issued the ILO Centenary Declaration, which advocated ‘full and productive employment and decent work’ in the context of the digital transformation of work, including platform work. Examining the future of work in its myriad implications remains a primary focus for the organisation to this day.

Sustainable development

The ILO is playing a pivotal role in advancing the 2030 Agenda for Sustainable Development, most specifically specifically sustainable development goal (SDG) 8 (decent work and economic growth). The ILO is one of the main actors supporting the Global Accelerator on Jobs and Social Protection for Just Transitions initiative, the UN system’s collective response for addressing the multiple challenges that threaten to erase development progress. The Global Accelerator aims to direct investments to help create at least 400 million decent jobs, primarily in the green, digital, and care economies, and to extend social protection coverage to the over 4 billion people currently excluded. The ILO has also created the Decent Work for Sustainable Development (DW4SD) Resource Platform, which maps the interplay between sustainable development and decent work. The platform provides guidance and working resources to ILO staff, development partners, UN country teams, and other stakeholders. A recent ILO report, Transformative Change and SDG 8, outlines an integrated policy approach that countries can follow to achieve SDG 8.

Capacity development

Capacity development is another digital-related issue at the core of the ILO’s activities. As part of our skills, knowledge, and employability initiatives, the ILO helps governments develop education and training systems to take advantage of new educational technologies and give greater attention to digital skills. We support enterprises and employers to make investments to expand education and training programmes, and workers to proactively upgrade their skills or acquire new ones.

Examples of many resources the ILO has produced are Digital Employment Diagnostic Guidelines, Digitalization of National TVET and Skills Systems and Digitalise Your Business: Digital Strategies for Micro, Small and Medium-Sized Enterprises. These and many more resources are available from the ILO’s Skills and Lifelong Learning knowledge-sharing platform.

Together with the Norwegian Ministry of Foreign Affairs, the ILO developed the SKILL-UP programme, which assists developing countries in building capacity and improving their digital skills systems, as well as the Skills Innovation Facility. The Facility focuses on identifying and testing innovative ideas and solutions to address current and future skills challenges. In addition, the ILO’s Skills Innovation Network provides a platform for innovators to collaborate and share experiences on developing innovations for skills development.

The ILO also has a Help Desk for Business on International Labour Standards that provides assistance to businesses on how to align their business operations with labour standards.

Privacy and data protection

In regard to privacy and data protection, the ILO has published a set of principles on the protection of workers’ personal data, which explores trends, principles, and good practices related to the protection of personal data.

The International Training Centre, established by the ILO, provides online courses on a variety of labour issues. The ILO also organises webinars and uses a number of social media accounts. The following digital tools are also available:

Information on conferences and events is available on the ILO events page.

Digital tools

Digital labour platforms and telework

A key focus of ILO research is the effects of digitalisation on labour market evolution and new forms of work. The organisation has been closely tracking the implications of digital labour platforms digital and remote work (e.g. teleworking). The ILO has published some essential references on these new subjects including the World Employment and Social Outlook report on digital labour platforms and the report, Working from Home, published during the COVID-19 pandemic. Most other ILO studies also reflect digital issues. For example, recent Global Employment Trends for Youth reports cover inequalities in youth labour markets arising from digital transformation, as well as investment in young people’s skills,

Graduate Institute of International and Development Studies

The Geneva Graduate Institute of International and Development Studies (Geneva Graduate Institute) is an institution of research and higher education at the postgraduate level dedicated to the study of world affairs, with a particular emphasis on the cross-cutting fields of international relations and development issues.

Through its core activities, the Institute promotes international cooperation and contributes to the progress of developing societies. More broadly, it endeavours to develop creative thinking on the major challenges of our time, foster global responsibility, and advance respect for diversity.

By intensely engaging with international organisations, non-governmental organisations (NGOs), governments, and multinational companies, the Institute participates in global discussions and prepares future policymakers to lead tomorrow’s world.

In 2022, the Institute launched a new Competence Hub on digital technologies. The Tech Hub brings together a diversity of internal and external expertise to explore technologies from a human-centred and human-biotype-centred perspective. The focus will be the exploration of current and future technological innovations from a social science perspective, with an interest in the socio-political, governance, and geopolitical consequences of the current technological revolution. It will progressively structure different kinds of activities as well as welcome and foster research projects.

This transdisciplinary and horizontal initiative enables the Institute to forge and express its own unique voice on the digital turn and its consequences. It has indeed a particular role to play in the exploration of all those questions that need a transdisciplinary social science and humanities perspective and are by nature profoundly inter-transnational. The reality is that the Institute is already producing research and knowledge on those questions and diffusing them through teaching and events.

Digital activities

As part of its main strategy, the Institute seeks to develop digitally driven innovation in teaching and research, as well as information technology (IT) services. At the same time, as a research institution focusing on global challenges and their impacts, the digital turn has become one of its fundamental and policy-oriented research areas.

In terms of research, a growing number of researchers and PhD candidates analyse the impact of digitalisation on international relations and development issues. A few examples of research topics are cybersecurity, hybrid threats and warfare, surveillance technologies, internet governance, digital diplomacy, digital health, digital rights, digital trust, digital economy, the future of work, blockchain and cryptocurrencies, AI and humanitarian law, and AI and peace negotiations among others. The Institute has also developed expertise in using digital technologies as new research methods, including computational social scientific methods and big data analytics.

In terms of teaching, its Master, PhD, and executive education courses are increasingly focused on the effects of digitalisation on society and the economy, and more generally the global system. Some examples of courses are Digital Approaches to Conflict Prevention, Digital Innovation in Nature Conservation, Internet, Technology and International Law, Introduction to Digital Social Science Research, Technology, Society and Decision- making, The Politics of Digital Design, AI and Politics, Internet Governance and Economics, Technology and Development, and Digital Diplomacy and Power Relations on Cyberspace. Digital skills workshops are also organised for students to provide them with basic digital competence for their future professional or academic life, including big data analysis, introduction to programming with R and Python, and data analysis in various contexts.

The Executive Education Course, upskill series, titled Artificial Intelligence: A Strategic Asset for Diplomacy and Organisations, caters to diplomats and professionals in international missions and organisations. Recognising the increasing reliance on AI and digital technologies in these settings, the two-day course delves into the transformative impact of these tools on decision-making, negotiation, administrative tasks, and future scenario prediction. Through concrete applications and case studies, participants explore the promises and pitfalls of AI, including its geopolitical implications. The second day is dedicated to hands-on practice, allowing participants to use and discuss innovative digital tools for enhancing their professional activities.

Over the years, the Institute has developed a performing IT infrastructure with secured data storage space and digital platforms (e.g. Campus, Moodle, TurntIn, Zoom, MyHR, Salesforces, Converis) to provide seamless services as well as dematerialised/paperless processes (e.g. student applications, course registration) for students, staff, and professors.

The Institute has developed digital tools (e.g. app for students, responsive website) and used digital services (e.g. social media, Facebook, Google ads) for many years in its student recruitment and communication campaigns.

Digital tools are also part of the pedagogical methods to improve learning. Flipped classrooms, MOOCs, SPOCs, and podcasts, to name a few, are used by professors in Master’s and PhD programmes, as well as in executive education. The Institute also supports professors in developing pedagogical skills and in using digital tools. Workshops are offered to all faculty members at the end of the summer to prepare them for hybrid teaching and the use of new technological tools in the classroom.

The Institute also organises workshops, seminars, film screenings, and other events on the digital turn, ranging from the digital divide and the governance and regulatory aspects of data to cybersecurity.

Digital policy issues

Some of the Institute’s prominent research initiatives are listed under respective digital policy issues sections.

Artificial intelligence

Conflict and peacebuilding

The faculty carries out a number of digital policy-related research projects, some of which focus on AI in particular. For example, the project titled Lethal Autonomous Weapon Systems (LAWS) and War Crimes: Who is to Bear Responsibility? aims to clarify whether and to what extent the requirements for ascribing criminal responsibility for the commission of an act – and in particular, the key concepts of culpability theories – can be applied to the use of LAWS in combat operations. This analysis will serve to identify lacunae and inconsistencies in the current legal framework in the face of the advent of military robotics.

This project explores how the increasing digitalisation of peace processes affects international peace building efforts that take place in a global environment characterised by friction between liberal and authoritarian approaches. To make sense of these dynamics, the project draws on the concept of apomediation, to suggest that solutions to conflict are no longer simply supplied by human agents, but through a complex entanglement of human-machine networks.

The Intrepid Project aims to develop a general understanding of how policy announcements by state agencies are interpreted by journalists in ways that send signals, indicate intent, and otherwise provoke economic and political reactions. Machine learning (ML) techniques and the semantic and syntactic properties of announcement texts are then used to develop models of the announcement interpretation process.

Global Health

A number of projects carried out by the Institute’s members address the relationship between digital technologies and health. For instance, the Modelling Early Risk Indicators to Anticipate Malnutrition (MERIAM) project uses computer models to test and scale up cost effective means to improve the prediction and monitoring of undernutrition in difficult contexts.

The Institute hosted the new Digital Health and AI Research Collaborative (I-DAIR) (new HealthAI) directed by former Ambassador of India and Visiting Lecturer at the Institute Amandeep Gill. I-DAIR aims to create a platform to promote responsible and inclusive AI research and digital technology development for health. This platform is supported by the Geneva Science and Diplomacy Anticipator (GESDA).

The project Governing Health Futures 2030: Growing up in a Digital World, hosted at the Global Health Centre (GHC), explores how to ensure that digital development helps improve the health and well-being of all, and especially among children and young people. It focuses on examining integrative policies for digital health, AI, and universal health coverage to support the attainment of the third sustainable development goal (SDG).

Democracy

Questions about the potential impact of the internet are now routinely raised in relation to political events and elections in most places. The project on the Digital Infrastructuring of Democracy asks how the digital infrastructuring of democracy unfolds through regulatory and political processes, with a heuristic focus on both its transnational dimension and its specific reverberations in democracies of the Global South. The project concentrates on one thematic controversy related to each aspect of infrastructure: the accountability of algorithms for code, data protection for content, and encryption for circulation.

Taking stock of the centrality of AI in society and in the citizen-government relation, this project hosted at the Albert Hirschman Centre on Democracy seeks to engage with youth in Switzerland to explore the future role of AI in democracy through storytelling and narrative foresight. It will give a voice to the citizens of tomorrow and collaborate with art schools to design participatory AI art.

Future of work

Focusing on the Global South, the project African Futures: Digital Labor and Blockchain Technology strengthened empirical knowledge on changing trends in employment in the region by way of a two-pronged approach to the increasingly interconnected global division of labour: (1) App-based work mediated by online service platforms and (2) the use of blockchain technology in mining sites for ethical sourcing, traceability, and proof of origin.

The emergence of AI and digitally mediated work represents a fundamental challenge for most developing economies. Coupled with jobless economic growth, rising human productivity, and the exponential increase of the available labour pool, few jobs can be said to be safe from automated labour. This project examines the impact of digital work and automation in the Global South, from blockchain technology to ride-sharing apps, to inform debates on automation, computerisation and non-standard forms of work.

Inclusive finance

Projects carried out by the Institute’s members also address the role of digital technologies in enhancing financial inclusion. The project Effects of Digital Economy on Banking and Finance studies digital innovations and how fintech extends financial services to firms and households and improves credit allocation using loan-account level data comparing fintech and traditional banking.

Digital tools

Digital collections that allow free access to historical documents, texts, and photographs on international relations from the sixteenth to the twentieth century.
Two free online courses (MOOCs) on globalisation and global governance.
Podcasts showcasing professors’ and guests’ expertise (What matters today, In conversation with, Parlons en).
Podcasts are also integrated into the curricula of several international histories and interdisciplinary Master’s courses to encourage students to use social network platforms to popularise their findings.

Future of meetings

Events, sessions, and seminars are held online (usually on Zoom), for example, information sessions for admitted and prospective students take place online.

Social media channels

Facebook @graduateinstitute

Instagram @graduateinstitute

LinkedIn @geneva graduate institute

X @GVAGrad

YouTube @Geneva Graduate Institute

European Free Trade Association

EFTA is an intergovernmental organisation composed of four member states: Iceland, Liechtenstein, Norway, and Switzerland. Established in 1960 by the EFTA Convention, EFTA promotes free trade and economic integration between its members. Since its foundation, relations with the European Union (EU) have been at the heart of EFTA’s activities. In 1992, three EFTA states (Iceland, Liechtenstein, and Norway) signed the Agreement on the European Economic Area (EEA) with the EU, extending the EU’s Internal market to the three EEA EFTA states. Since the early 1990s, EFTA has been actively engaged in trade relations with non-EU countries both inside and outside Europe.

Digital activities

EFTA’s activities in the context of digital issues pertain to electronic communication such as the exchange of information via telecommunications and the internet, audiovisual services, and information society, including the free movement of information society services as well as data protection.

E-commerce and trade

EFTA’s Working Group on Electronic Communication, Audiovisual Services, and Information Society (WG ECASIS) deals with legal provisions pertaining to the EU’s digital strategy: Fit for the Digital Age. As per the EEA Agreement, the EFTA states (excluding Switzerland) participate in the EU’s internal market and as such must apply EU rules on electronic communication, audiovisual services, and information society. Among other things, these rules include acts on radio spectrum management, roaming, privacy protection in electronic networks, net neutrality, and the deployment of very-high-capacity networks. Initiatives regarding information society tackle legal frameworks on the free movement of information society services and apply to a wide range of economic activities taking place online. These include rules on e-commerce, cross-border data flows, the reuse of public sector information, and cybersecurity, as well as electronic identification and signatures.

In its trade relations with partners outside the EU, EFTA facilitates and provides basic rules for trade enabled by electronic means. In 2021, EFTA finalised its internal work on a new e-commerce model chapter, which it now employs in the context of negotiations on free trade agreements (FTAs) across the globe. The chapter includes provisions on paperless trade administration, open internet access, online consumer trust, electronic payments and invoicing, and cross-border data transfers, among others. EFTA is further negotiating a Digital Economy Agreement with Singapore.

Future of work

EFTA is also tackling the implications of digitalisation for the future of work. A resolution and report titled Digitalisation and its Impact on Jobs and Skills published by the EEA Consultative Committee highlights the importance of investments in information and communications technology (ICT) infrastructure and new learning methods, including apprenticeships and workplace training. Moreover, they underline the need to examine whether and to what extent workers’ private lives require additional protection in an era of ubiquitous digital mobile communication.

More recently, the EEA Consultative Committee adopted a resolution and report on the challenges and opportunities of greater use of AI in working life, in which it underlines the importance of addressing issues raised by the increased use of artificial intelligence (AI) in work-life in a systematic and comprehensive manner in the EEA, while following the principles of transparency and human monitoring.

Data governance and liability of intermediaries

In the context of the EEA Agreement, WG ECASIS works with the EU on policies for creating a single market for data, as well as the conditions for use and access to data for businesses and governments within the EEA. The Working Group also engages with the EU to develop a common regulatory framework for AI. In the area of online intermediaries, the EEA EFTA states have issued common position papers (EEA EFTA Comments) on the proposed European Media Freedom Act and the new EU rules for internet platforms: the Digital Services Act and the Digital Markets Act. The EEA EFTA states advocate for additional safeguards regarding the use of recommender systems, consumer profiling, and micro-targeted advertising, in particular when directed at minors and vulnerable groups. WG ECASIS works to implement EU content rules affecting trade in the EU’s internal market, particularly with regard to the dissemination of terrorist content and child sexual abuse material online.

Privacy and data protection

EFTA’s Expert Group on Data Protection keeps track of EU initiatives in the domain of data protection, which has become particularly relevant in the fast-changing digital environment. The Expert Group contributes to the development of EU policies and legislation in the field of data protection by advising the European Commission, or by participating in the Commission’s committees, in accordance with the EEA Agreement. The EEA Agreement covers EU legislation such as the e-Privacy Directive and Regulation 611/2013 on notifications of data breaches and is therefore applicable to three EFTA states. The Expert Group is coordinating with the European Commission on new EU data adequacy decisions allowing the international transfer of personal data with counterparties located outside the EEA.

The EFTA trade statistics tool is an interactive tool that provides data on trade relations with EFTA’s partners over time and by type of merchandise. An interactive Free Trade Map illustrates EFTA’s preferential trade relations with partners worldwide. In August 2023, EFTA updated its FTA Monitor, originally published in June 2022, which provides fine-grained data on preference utilisation rates under EFTA’s existing FTAs, including the EFTA Convention. The FTA Monitor is updated annually. EFTA has also created a web tool containing visual presentations explaining how EU law becomes EEA law.

Future of meetings

In the context of the COVID-19 crisis, EFTA turned to virtual meetings, for instance in the case of the EEA Joint Committee, interaction with the EFTA Advisory Bodies, and FTA negotiations with partners across the globe. EFTA continues to leverage the benefits of virtual and hybrid meetings and corollary online platforms, striking a balance with physical meetings on a needs basis