Freedom of the press

Apple faces backlash over AI-generated news errors

Apple is facing mounting criticism over its AI-generated news summaries, which have produced inaccurate and misleading alerts on its latest iPhones. Media organisations, including the BBC, have raised concerns that the feature, designed to summarise breaking news notifications, has fabricated details that contradict original reports. The National Union of Journalists and Reporters Without Borders have called for the product’s removal, warning it risks spreading misinformation at a time when trust in news is already fragile.

High-profile errors have fuelled demands for urgent action. In December, an Apple AI summary falsely claimed that a murder suspect had taken his own life, while another inaccurately announced Luke Littler as the winner of the PDC World Darts Championship before the event had even begun. Apple has pledged to update the feature to make it clearer that summaries are AI-generated, but critics argue this does not address the root problem.

Journalism watchdogs and industry experts have warned that AI-driven news aggregation remains unreliable. The BBC stressed that the errors could undermine public trust, while former Guardian editor Alan Rusbridger described Apple’s technology as “out of control”. Similar concerns have been raised over generative AI tools from other tech firms, with Google’s AI-powered search summaries also facing scrutiny for producing incorrect responses. Apple insists the feature remains optional and is still in beta testing, with further improvements expected in an upcoming software update.

Israeli spyware deal reports denied by US and Israel

Officials from the United States and Israel have refuted claims of approving the sale of Israeli spyware firm Paragon to Florida-based AE Industrial Partners. Reports of the transaction surfaced in Israeli media, suggesting both governments had greenlit the deal, but US and Israeli representatives dismissed these assertions.

The White House clarified that the sale was a private transaction with no formal US approval, while Israel‘s Defence Ministry stated it was still evaluating the deal. Paragon, linked to former Israeli intelligence officers, has faced scrutiny in the US market, including a paused $2 million contract with ICE.

The alleged acquisition has drawn attention due to Paragon’s ties to national security and controversial surveillance software. Both AE and Paragon have not yet commented on the situation.

Protecting journalists online with global solutions from IGF 2024

The safety of journalists online took centre stage during an open forum at IGF 2024 in Riyadh. Experts and audience members shared insights on the growing threats faced by journalists globally, including online harassment, surveillance, and censorship. Discussions underscored how these challenges disproportionately affect women journalists and individuals from marginalised communities.

Panelists such as Isabelle Lois from Switzerland and Bruna Martins dos Santos from Brazil emphasised the urgent need for stronger legal frameworks and better implementation of existing laws. Digital platforms were urged to increase accountability for online attacks, while media organisations were encouraged to provide robust support systems for their journalists. Gulalai Khan from Pakistan highlighted the importance of digital literacy and ethical reporting in navigating online threats.

Debates also addressed the evolving definition of journalism in the digital age, questioning whether protections should extend to citizen journalists and content creators. Giulia Lucchese from the Council of Europe pointed to positive initiatives like Switzerland’s National Action Plan and European campaigns on journalist safety as steps in the right direction. However, participants agreed on the need for greater international collaboration to amplify these efforts.

The session concluded with a call for multi-stakeholder approaches to foster trust and ensure journalist safety. Speakers stressed that governments, tech companies, and civil society must work together to protect press freedom in democratic societies. Overall, the forum highlighted both ongoing challenges and the importance of collective action to safeguard journalists in an increasingly digital world.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Experts at IGF 2024 address the dual role of AI in elections, emphasising empowerment and challenges

At IGF 2024, panellists explored AI’s role in elections, its potential for both empowerment and disruption, and the challenges it poses to democratic processes. Moderator Tapani Tarvainen led the discussion with contributions from Ayobangira Safari Nshuti, Roxana Radu, Babu Ram Aryal, and other experts.

Speakers noted that AI had been primarily used for self-promotion in campaigns, helping smaller candidates compete with limited resources. Roxana Radu highlighted AI’s positive role in voter outreach in India but warned of risks such as disinformation and public opinion manipulation. Ayobangira Safari Nshuti pointed to algorithmic biases and transparency issues in platforms as critical concerns, emphasising a recent case in Romania where AI-enabled manipulation caused election disruption.

Accountability of social media platforms became a focal point. Platforms increasingly rely on AI for content moderation, but their effectiveness in languages with limited online presence remains inadequate. Babu Ram Aryal stressed the need for stronger oversight, particularly in multilingual nations, while Dennis Redeker underscored the challenges of balancing regulation with free speech.

Panellists called for holistic solutions to safeguard democracy. Suggestions included enhancing platform transparency, implementing robust digital literacy programmes, and addressing social factors like poverty that exacerbate misinformation. Nana, an AI ethics specialist, advocated for proactive governance to adapt electoral institutions to technological realities.

The session concluded with a recognition that AI’s role in elections will continue to evolve. Panellists urged collaborative efforts between governments, civil society, and technology companies to ensure election integrity and maintain public trust in democratic systems.

Human rights concerns over UN Cybercrime Treaty raised at IGF 2024

A panel discussion at the Internet Governance Forum (IGF) raised serious concerns over the UN Cybercrime Treaty and its potential to undermine human rights. Experts from organisations such as Human Rights Watch and the Electronic Frontier Foundation criticised the treaty’s broad scope and lack of clear safeguards for individual freedoms. They warned that the treaty’s vague language, particularly around what constitutes a ‘serious crime,’ could empower authoritarian regimes to exploit its provisions for surveillance and repress dissent.

Speakers such as Joey Shea from Human Rights Watch and Lina al-Hathloul, a Saudi human rights defender, pointed out the risks posed by the treaty’s expansive investigative powers, which extend beyond cybercrimes to any crimes defined by domestic law. Flexibility like this one could force countries to assist in prosecuting acts that are not crimes within their own borders. They also highlighted the treaty’s weak privacy protections, which could jeopardise encryption standards and further harm cybersecurity researchers.

Deborah Brown from Human Rights Watch and Veridiana Alimonti of the Electronic Frontier Foundation shared examples from Saudi Arabia and Latin America, where existing cybercrime and anti-terrorism laws have already been used to target journalists and activists. The panelists expressed concern that the treaty could exacerbate these abuses globally, especially for cybersecurity professionals and civil society.

Fionnuala Ni Aolain, a former UN Special Rapporteur on counterterrorism and human rights, emphasised that the treaty’s provisions could lead to criminalising the vital work of cybersecurity researchers. She joined other experts in urging policymakers and industry leaders to resist ratification in its current form. They called for upcoming protocol negotiations to address these human rights gaps and for greater involvement of civil society voices to prevent the treaty from becoming a tool for transnational repression.

Experts at IGF 2024 address challenges of online information governance

The IGF 2024 panel explored the challenges and opportunities in creating healthier online information spaces. Experts from civil society, governments, and media highlighted concerns about big tech‘s influence, misinformation, and the financial struggles of journalism in the digital age. Discussions centred on multi-stakeholder approaches, regulatory frameworks, and innovative solutions to address these issues.

Speakers including Nighat Dad and Martin Samaan criticised the power imbalance created by major platforms acting as gatekeepers to information. Concerns about insufficient language-specific content moderation and misinformation affecting non-English speakers were raised, with Aws Al-Saadi showcasing Tech4Peace, an Iraqi app tackling misinformation. Julia Haas called for stronger AI governance and transparency to protect vulnerable users while enhancing content curation systems.

The financial sustainability of journalism took centre stage, with Elena Perotti highlighting the decline in advertising revenue for traditional publishers. Isabelle Lois presented Switzerland‘s regulatory initiatives, which focus on transparency, user rights, and media literacy, as potential solutions. Industry collaborations to redirect advertising revenue to professional media were also proposed to sustain quality journalism.

Collaboration emerged as a key theme, with Claire Harring and other speakers emphasising partnerships among governments, media organisations, and tech companies. Initiatives like Meta’s Oversight Board and global dialogues on AI governance were cited as steps toward creating balanced and equitable digital spaces. The session concluded with a call to action for greater engagement in global governance to address the interconnected challenges of the digital information ecosystem.

International experts converge at IGF 2024 to promote digital solidarity in global governance

A panel of international experts at the IGF 2024 gathered to discuss the growing importance of digital solidarity in global digital governance. Jennifer Bachus of the US State Department introduced the concept as a framework for fostering international cooperation centred on human rights and multi-stakeholder engagement. Nashilongo Gervasius, a public interest technology expert from Namibia, highlighted the need to close digital divides and promote inclusivity in global digital policymaking.

The discussion focused on balancing digital sovereignty with the need for international collaboration. Jason Pielemeier, Executive Director of the Global Network Initiative, stressed the critical role of data privacy and cybersecurity in advancing global digital rights. Robert Opp, Chief Digital Officer at the United Nations Development Programme, emphasised the importance of capacity building and enhancing digital infrastructure, particularly in developing nations.

Key global mechanisms like the Internet Governance Forum (IGF) and the World Summit on the Information Society (WSIS) processes featured prominently in the dialogue. Panellists, including Susan Mwape from Zambia, underscored the need to strengthen these platforms while ensuring they remain inclusive and respectful of human rights. The upcoming WSIS+20 review was recognised as an opportunity to revitalise international cooperation in the digital realm.

Challenges such as internet shutdowns, mass surveillance, and the misuse of cybercrime legislation were debated. Mwape voiced concerns about the potential for international forums to lose credibility if hosted by countries with poor human rights records. Audience member Barbara from Nepal called for greater accountability in digital governance practices, while Hala Rasheed from the Alnahda Society echoed the urgency of addressing inequalities in digital policy implementation.

Russian civil society representative Alexander Savnin brought attention to the impact of sanctions on international technical cooperation in cybersecurity. He argued for a more balanced approach that would allow global stakeholders to address shared security challenges effectively. Panellists agreed that fostering trust among diverse actors remains a critical hurdle to achieving digital solidarity.

The session concluded with a commitment to fostering continuous dialogue and collaboration. Panellists expressed hope that inclusive and rights-based approaches could transform digital solidarity into tangible solutions, helping to address the pressing challenges of the digital age.

Dynamic Coalitions: Bridging digital divides and shaping equitable online governance

The session ‘Dynamic Coalitions and the Global Digital Compact’ at IGF 2024 in Riyadh highlighted the significant role of Dynamic Coalitions (DCs) in advancing the Global Digital Compact’s (GDC) objectives. Moderated by Jutta Croll, the discussion served as a platform to illustrate the alignment of DC efforts with the GDC’s goals, emphasising the need for broader collaboration and inclusion.

One of the pressing topics addressed was bridging digital divides, as emphasised by June Paris, an experienced nurse engaged in research on nutrition in pregnant women and a business development expert. She underscored the challenges faced by Small Island Developing States (SIDS), noting their increased vulnerability to digital marginalisation. Paris called on DCs to prioritise policies that combat polarisation and promote equitable internet access for underrepresented regions.

The conversation also delved into expanding the benefits of the digital economy. Muhammad Shabbir, a member of the Internet Society’s Accessibility Special Interest Group, a member of the Pakistan ISOC chapter, and a member of the Digital Coalition on Accessibility and Disability (DCAD), detailed the contributions of coalitions like the DC on Financial Inclusion, which advocates for accessible financial services, and the DC on Open Education, which focuses on enhancing learning opportunities. Shabbir also highlighted the DC on Accessibility’s work towards digital inclusivity for persons with disabilities and the DC on Environment’s initiatives to address the environmental impacts of digitalisation.

Founder and investor of the WAF lifestyle app and chair of Dynamic Coalition on Core Internet Values, Olivier Crepin-Leblond, provided insights on fostering safe and inclusive digital spaces, stressing the pivotal work of DCs like the DC on Internet Rights and Principles, which champions human rights online, and the DC on Child Online Safety, which ensures the protection of children in the digital realm. He highlighted the significant proportion of under-18 internet users, linking their rights to the UN Convention on the Rights of the Child.

Data governance and AI regulation also featured prominently. Tatevik Grigoryan, co-chair of Dynamic Coalition on Interoperability, Equitable and Interoperable Data Governance and Internet Universality Indicators, discussed frameworks for responsible data management. At the same time, Yao Amevi Amnessinou Sossou, a research fellow for innovation and entrepreneurship, spotlighted AI-related initiatives. These included tackling gender biases through the DC on Gender and Internet Governance and exploring AI’s potential in healthcare and connected devices through other coalitions. Their contributions underscored the need for ethical and inclusive governance of emerging technologies.

The session’s open dialogue further enriched its value. The lead of three dynamic coalitions – Digital Economy, Digital Health and Environment, Dr Rajendra Pratap Gupta, highlighted the urgency of job creation and digital inclusion, while audience members raised critical points on data integrity and the transformative potential of gamification. Mark Carvell’s (co-moderator of the session) mention of the WSIS+20 Review added a forward-looking perspective, inviting DCs to contribute their expertise to this landmark evaluation.

By showcasing the diverse initiatives of Dynamic Coalitions, the session reinforced their essential role in shaping global internet governance. The call for greater inclusion, tangible outcomes, and multistakeholder collaboration resonated throughout, marking a clear path forward for advancing the GDC’s objectives.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Parliamentarians urged to bridge the global digital divide

At the ‘IGF Parliamentary Track – Session 1’ session in Riyadh, parliamentarians, diplomats, and digital experts gathered to address persistent gaps in global digital governance. The session spotlighted two critical UN-led initiatives: the World Summit on the Information Society (WSIS) and the Global Digital Compact (GDC), underscoring their complementary roles in bridging the digital divide and addressing emerging digital challenges like AI and data governance.

Ambassador Muhammadou M.O. Kah, Chair of the Commission for Science and Technology for Development, stressed the urgency of digital inclusion. ‘Digital technologies are transforming our world at a remarkable pace, but we must confront the persistent divide,’ he said, remembering that twenty years after WSIS first set out a vision for an inclusive digital society, one-third of the world’s population remains unconnected, with inequalities deepening between urban and rural areas, genders, and socioeconomic groups.

The Global Digital Compact, introduced as a ‘refresh’ of WSIS priorities, emerged as a key focus of the discussion. From the UN Tech Envoy’s Office, Isabel de Sola presented the GDC’s five pillars: affordable internet access, tackling misinformation, data governance, fostering inclusive digital economies, and ensuring safe AI implementation. De Sola emphasised, ‘We need a holistic approach. Data governance, AI, and connectivity are deeply interconnected and must work in tandem to serve society fairly.’

Sorina Teleanu, the session’s moderator and Head of knowledge at Diplo, highlighted the need for urgent action, stating: ‘We have the Global Digital Compact, but what’s next? It’s about implementation—how we take global commitments and turn them into real, practical solutions at national and local levels,’ she urged parliamentarians to exercise their oversight role and push for meaningful progress.

The session exposed a growing disconnect between governments and parliaments on digital policy. Several parliamentarians voiced concerns about exclusion from international processes that shape national legislation and budgets. ‘We cannot act effectively if we are not included or informed,’ a delegate from South Africa noted, calling for better integration of lawmakers into global frameworks like the GDC and WSIS.

To close these gaps, speakers proposed practical solutions, including capacity-building programs, toolkits for mapping GDC priorities locally, and stronger regional parliamentary networks. ‘Parliamentarians are closest to the people’ Ambassador Kah reminded attendees, ‘they play a crucial role in translating global commitments into meaningful local action’

The discussion ended with a renewed call for collaboration: greater inclusion of lawmakers, better alignment of international frameworks with local needs, and stronger efforts to bridge the digital divide. As the world approaches WSIS’ 20-year review in 2025, the path forward requires a unified, inclusive effort to ensure digital advancements reach all corners of society.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Reimagining WSIS: a digital future for all

As the World Summit on the Information Society (WSIS) nears its 20-year milestone, global leaders gathered at IGF 2024 in Riyadh to reflect on achievements and lay the ground for a unified, inclusive digital future. Amid optimism over growing connectivity—from 1 billion internet users in 2005 to 5.5 billion today—discussions underlined the pressing need to address unresolved challenges, from digital divides to the ethical governance of emerging technologies like AI.

A key takeaway was WSIS’s enduring success in fostering multistakeholder collaboration. Stefan Schnorr, Germany’s State Secretary, lauded the summit for championing inclusivity by saying that ‘WSIS pioneered a framework where governments, private sectors, and civil society shaped digital cooperation together.’ The Internet Governance Forum (IGF), a cornerstone WSIS achievement, was celebrated for evolving into a platform addressing critical issues, including AI, misinformation, and connectivity gaps.

However, speakers stressed that progress remains uneven. Nthati Moorosi, Lesotho’s Minister of Information, told a sobering story of disparity: ‘We still have students sitting under trees to learn. Connecting schools is still a long journey for us.’ In other words, connectivity issues are exacerbated by affordability, skills deficits, and energy infrastructure gaps, particularly in the Global South. Thus, addressing such divides is central to aligning WSIS priorities with the recently adopted Global Digital Compact (GDC).

Environmental sustainability emerged as another important discussion, with concerns about the digital sector’s carbon footprint and e-waste. Robert Opp from UNDP emphasised that balancing digital innovation with ecological responsibility must guide the next phase: ‘Data centres alone emit as much carbon as entire nations.’

The discussions also spotlighted inclusivity, particularly in AI and data governance. Many speakers, including Angel González Sanz (UNCTAD), warned of a widening imbalance: ‘118 countries are excluded from AI governance discussions, risking further global inequality.’ A call for greater representation of the Global South resonated again across panellists, marking the necessity for equitable participation in shaping global digital frameworks.

Looking ahead, WSIS+20 will focus on adapting governance frameworks to address emerging technologies while keeping human rights, trust, and digital inclusion at the forefront. Doreen Bogdan-Martin, ITU Secretary-General, offered a rallying appeal by saying: ‘The digital future isn’t written yet, but we can write it together with inclusivity, security, and sustainability at its core.’

As the WSIS process evolves, stakeholders emphasise learning from the past while crafting forward-looking strategies, and IGF remains the crossroads platform for dialogue and a catalyst for solutions to ensure no one is left behind in the ongoing digital era.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.