Telegram tightens content rules after criticism

Despite claiming that most of Telegram’s users are not involved in criminal activities, Durov acknowledged the need to address the platform’s reputation.

Criminal networks in Southeast Asia are increasingly using Telegram to trade hacked data and malware on a large scale, a UN report reveals.

Telegram founder Pavel Durov announced that the messaging platform will tighten its content moderation policies following criticism over its use for illegal activities. The decision comes after Durov was placed under formal investigation in France for crimes linked to fraud, money laundering, and sharing abusive content. In a message to his 12.2 million subscribers, Durov stressed that most users were law-abiding but acknowledged that a small percentage were tarnishing the platform’s reputation. He vowed to transform Telegram’s moderation practices from a source of criticism to one of praise.

While details on how Telegram will improve its moderation remain sparse, Durov revealed that some features frequently misused for illegal activity had already been removed. These include disabling media uploads on a standalone blogging tool and scrapping the People Nearby feature, which scammers had exploited. The platform will now focus on showcasing legitimate businesses instead. These changes follow Durov’s arrest and questioning in France, raising significant concerns within the tech industry over free speech, platform responsibility, and content policing.

Critics, including former Meta executive Katie Harbath, warned that improving moderation would not be simple. Harbath suggested that Durov, like other tech CEOs, may find himself in for a difficult task. Telegram also quietly updated its Frequently Asked Questions, removing language that previously claimed it did not monitor illegal content in private chats, signalling a potential shift in how it approaches privacy and illegal activity.

Durov also defended Telegram’s moderation efforts, stating that the platform removes millions of harmful posts and channels daily, dismissing claims that it is a haven for illegal content. He expressed surprise at the French investigation, noting that authorities could have contacted the company’s the EU representative or himself directly to address concerns.