Freedom of expression

Ethiopian content moderators claim neglect by Meta

Former moderators for Facebook’s parent company, Meta, have accused the tech giant of disregarding threats from Ethiopian rebels after their removal of inflammatory content. According to court documents filed in Kenya, members of the Oromo Liberation Army (OLA) targeted moderators reviewing Facebook posts, threatening dire consequences unless the posts were reinstated. Contractors hired by Meta allegedly dismissed these concerns, claiming the threats were fabricated, before later offering limited support, such as moving one exposed moderator to a safehouse.

The dispute stems from a lawsuit by 185 former moderators against Meta and two contractors, Sama and Majorel, alleging wrongful termination and blacklisting after they attempted to unionise. Moderators focusing on Ethiopia faced particularly acute risks, receiving threats that detailed their names and addresses, yet their complaints were reportedly met with inaction or suspicion. One moderator, fearing for his life, described living in constant terror of visiting family in Ethiopia.

The case has broader implications for Meta’s content moderation policies, as the company relies on third-party firms worldwide to handle disturbing and often dangerous material. In a related Kenyan lawsuit, Meta stands accused of allowing violent and hateful posts to flourish on its platform, exacerbating Ethiopia’s ongoing civil strife. While Meta, Sama, and the OLA have not commented, the allegations raise serious questions about the accountability of global tech firms in safeguarding their workers and addressing hate speech.

Parliamentarians urged to bridge the global digital divide

At the ‘IGF Parliamentary Track – Session 1’ session in Riyadh, parliamentarians, diplomats, and digital experts gathered to address persistent gaps in global digital governance. The session spotlighted two critical UN-led initiatives: the World Summit on the Information Society (WSIS) and the Global Digital Compact (GDC), underscoring their complementary roles in bridging the digital divide and addressing emerging digital challenges like AI and data governance.

Ambassador Muhammadou M.O. Kah, Chair of the Commission for Science and Technology for Development, stressed the urgency of digital inclusion. ‘Digital technologies are transforming our world at a remarkable pace, but we must confront the persistent divide,’ he said, remembering that twenty years after WSIS first set out a vision for an inclusive digital society, one-third of the world’s population remains unconnected, with inequalities deepening between urban and rural areas, genders, and socioeconomic groups.

The Global Digital Compact, introduced as a ‘refresh’ of WSIS priorities, emerged as a key focus of the discussion. From the UN Tech Envoy’s Office, Isabel de Sola presented the GDC’s five pillars: affordable internet access, tackling misinformation, data governance, fostering inclusive digital economies, and ensuring safe AI implementation. De Sola emphasised, ‘We need a holistic approach. Data governance, AI, and connectivity are deeply interconnected and must work in tandem to serve society fairly.’

Sorina Teleanu, the session’s moderator and Head of knowledge at Diplo, highlighted the need for urgent action, stating: ‘We have the Global Digital Compact, but what’s next? It’s about implementation—how we take global commitments and turn them into real, practical solutions at national and local levels,’ she urged parliamentarians to exercise their oversight role and push for meaningful progress.

The session exposed a growing disconnect between governments and parliaments on digital policy. Several parliamentarians voiced concerns about exclusion from international processes that shape national legislation and budgets. ‘We cannot act effectively if we are not included or informed,’ a delegate from South Africa noted, calling for better integration of lawmakers into global frameworks like the GDC and WSIS.

To close these gaps, speakers proposed practical solutions, including capacity-building programs, toolkits for mapping GDC priorities locally, and stronger regional parliamentary networks. ‘Parliamentarians are closest to the people’ Ambassador Kah reminded attendees, ‘they play a crucial role in translating global commitments into meaningful local action’

The discussion ended with a renewed call for collaboration: greater inclusion of lawmakers, better alignment of international frameworks with local needs, and stronger efforts to bridge the digital divide. As the world approaches WSIS’ 20-year review in 2025, the path forward requires a unified, inclusive effort to ensure digital advancements reach all corners of society.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Reimagining WSIS: a digital future for all

As the World Summit on the Information Society (WSIS) nears its 20-year milestone, global leaders gathered at IGF 2024 in Riyadh to reflect on achievements and lay the ground for a unified, inclusive digital future. Amid optimism over growing connectivity—from 1 billion internet users in 2005 to 5.5 billion today—discussions underlined the pressing need to address unresolved challenges, from digital divides to the ethical governance of emerging technologies like AI.

A key takeaway was WSIS’s enduring success in fostering multistakeholder collaboration. Stefan Schnorr, Germany’s State Secretary, lauded the summit for championing inclusivity by saying that ‘WSIS pioneered a framework where governments, private sectors, and civil society shaped digital cooperation together.’ The Internet Governance Forum (IGF), a cornerstone WSIS achievement, was celebrated for evolving into a platform addressing critical issues, including AI, misinformation, and connectivity gaps.

However, speakers stressed that progress remains uneven. Nthati Moorosi, Lesotho’s Minister of Information, told a sobering story of disparity: ‘We still have students sitting under trees to learn. Connecting schools is still a long journey for us.’ In other words, connectivity issues are exacerbated by affordability, skills deficits, and energy infrastructure gaps, particularly in the Global South. Thus, addressing such divides is central to aligning WSIS priorities with the recently adopted Global Digital Compact (GDC).

Environmental sustainability emerged as another important discussion, with concerns about the digital sector’s carbon footprint and e-waste. Robert Opp from UNDP emphasised that balancing digital innovation with ecological responsibility must guide the next phase: ‘Data centres alone emit as much carbon as entire nations.’

The discussions also spotlighted inclusivity, particularly in AI and data governance. Many speakers, including Angel González Sanz (UNCTAD), warned of a widening imbalance: ‘118 countries are excluded from AI governance discussions, risking further global inequality.’ A call for greater representation of the Global South resonated again across panellists, marking the necessity for equitable participation in shaping global digital frameworks.

Looking ahead, WSIS+20 will focus on adapting governance frameworks to address emerging technologies while keeping human rights, trust, and digital inclusion at the forefront. Doreen Bogdan-Martin, ITU Secretary-General, offered a rallying appeal by saying: ‘The digital future isn’t written yet, but we can write it together with inclusivity, security, and sustainability at its core.’

As the WSIS process evolves, stakeholders emphasise learning from the past while crafting forward-looking strategies, and IGF remains the crossroads platform for dialogue and a catalyst for solutions to ensure no one is left behind in the ongoing digital era.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Digital futures at a crossroads: aligning WSIS and the Global Digital Compact

The path toward a cohesive digital future was the central theme at the ‘From WSIS to GDC: Harmonising Strategies Towards Coordination‘ session held at the Internet Governance Forum (IGF) 2024 in Riyadh. Experts, policymakers, and civil society representatives converged to address how the World Summit on the Information Society (WSIS) framework and the Global Digital Compact (GDC) can work in unison. At the heart of the debate lay two critical imperatives: coordination and avoiding fragmentation.

Panelists, including Jorge Cancio of the Swiss Government and David Fairchild of Canada, underscored the IGF’s central role as a multistakeholder platform for dialogue. However, concerns about its diminishing mandate and inadequate funding surfaced repeatedly. Fairchild warned of ‘a centralisation of digital governance processes,’ hinting at geopolitical forces that could undermine inclusive, global cooperation. Cancio urged an updated ‘Swiss Army knife’ approach to WSIS, where existing mechanisms, like the IGF, are strengthened rather than duplicated.

The session also highlighted emerging challenges since WSIS’s 2005 inception. Amrita Choudhury from MAG and Anita Gurumurthy of IT for Change emphasised that AI, data governance, and widening digital divides demand urgent attention. Gurumurthy lamented that ‘neo-illiberalism,’ characterised by corporate greed and authoritarian politics, threatens the vision of a people-centred information society. Meanwhile, Gitanjali Sah of ITU reaffirmed WSIS’s achievements, pointing to successes like digital inclusion through telecentres and distance learning.

Amid these reflections, the IGF emerged as an essential event for harmonising WSIS and GDC goals. Panellists, including Nigel Cassimire from the Caribbean Telecommunications Union, proposed that the IGF develop performance targets to implement GDC commitments effectively. Yet, as Jason Pielemeier of the Global Network Initiative cautioned, the IGF faces threats of co-optation in settings hostile to open dialogue, which ‘weakens its strength.’

Despite these tensions, hope remained for creative solutions and renewed international solidarity. The session concluded with a call to refocus on WSIS’s original principles—ensuring no one is left behind in the digital future. As Anita Gurumurthy aptly summarised: ‘We reject bad politics and poor economics. What we need is a solidarity vision of interdependence and mutual reciprocity.’

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Advancing gender equality in the digital age: UN Women and ITU outline strategies for the GDC

Global digital policies and initiatives addressing gender equality were the focus of a recent forum on the Global Digital Compact (GDC). Participants examined strategies to close gender gaps in AI, digital access, and technology leadership, with an emphasis on mainstreaming gender perspectives into digital strategies. The conversation highlighted the urgency of tackling barriers faced by women in accessing and benefiting from technology.

Speakers pointed to the persistent digital gender divide, noting that 189 million more men than women use the internet globally. Papa Seck from UN Women stressed the importance of collecting gender-disaggregated data to guide policy decisions and track progress. Discussions also emphasised the need for safer online spaces for women and measures to combat technology-facilitated gender-based violence.

Promoting women’s digital skills and representation in STEM fields emerged as key priorities. Helene Molinier, representing UN Women’s Action Coalition, called for targeted investments in digital education for women and girls. Roy Eriksson, Finland’s Global Gateway Ambassador, highlighted the role of multi-stakeholder partnerships in implementing gender-responsive initiatives. Radka Sibille of the EU delegation advocated for inclusive policies to ensure women are not left behind in the digital economy.

The role of digital public infrastructure (DPI) in fostering gender equality was also discussed. Hajjar El Haddaou of the Digital Cooperation Organization emphasised the importance of designing DPI solutions with a gender-responsive approach. Participants agreed that collaboration among governments, private sector actors, and civil society is essential to achieve these goals.

Looking forward, participants proposed integrating gender considerations into global initiatives such as the Beijing+30 review and establishing a dedicated gender action line within the World Summit on the Information Society (WSIS). Caitlin Kraft-Buchman from Women at the Table urged sustained efforts across UN processes to ensure gender equality remains a central focus in digital policy-making.

The forum concluded with optimism about the potential of technology to empower women and drive progress. However, participants underscored the need for continued cooperation and investment to bridge the digital gender divide and build an inclusive digital future for all.

Innovation and inclusion drive IGF talks on Global Digital Compact

The discussion at the Internet Governance Forum 2024 in Riyadh on implementing the Global Digital Compact (GDC) delved into the challenges and opportunities surrounding digital transformation, emphasising the need for inclusive and locally grounded strategies. Speakers from UN agencies, governments, and civil society stressed the importance of addressing the worldwide multifaceted digital divides.

An audience member underscored this point, urging attention not only to infrastructural gaps but also to divides in policy, gender, age, and rural-urban access: ‘We’re not just talking about digital divides; we must look at the digital policy divides, digital gender divides, digital rural and urban divides, and digital age divides.’

The discussion also highlighted the need for local action to make global initiatives effective. Olaf Kolkman of the Internet Society captured this sentiment, stating, ‘Think global with the GDC, but really, the action has to be local.’ That approach was echoed by other panellists, who called for integrating GDC implementation with established frameworks such as the World Summit on the Information Society (WSIS).

Cynthia Lesufi from South Africa’s Mission to the UN emphasised aligning the GDC with WSIS+20 to streamline efforts, while Henriette from the Alliance for Progressive Communications advocated for leveraging the review process to assess progress and set future directions.

Capacity development and governance of emerging technologies also emerged as central themes. Robert Opp, Chief Digital Officer of UNDP, stressed the importance of skills development and creating frameworks for technologies like AI and data governance.

Isabel De Sola from the Office of the Tech Envoy added that promoting content diversity in digital spaces is crucial. As noted by Cynthia Lesufi, public-private partnerships are essential to achieving these goals, particularly in bridging the digital divides in the Global South.

Why does it matter?

Despite the progress, significant challenges remain, such as reaching marginalised communities, balancing global initiatives with local needs, and measuring the success of digital transformation. However, the discussion concluded on a hopeful note, emphasising the need to combine global coherence with grassroots efforts. As Kolkman put it, the path forward is ensuring that ‘global frameworks translate into meaningful local action.’

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Global connectivity takes centre stage at the IGF 2024 in Riyadh

The Internet Governance Forum (IGF) 2024 day first in Riyadh opened with one of the key sessions titled ‘Global Access, Global Progress: Managing the Challenges of Global Digital Adoption’, bringing together prominent panellists from government, private sectors, and civil society to address one of the world’s most pressing issues—bridging the digital divide. Moderated by Timea Suto, Global Digital Policy Lead at the International Chamber of Commerce, the session explored the need for universal internet connectivity, its life-changing impact, and the challenges of ensuring meaningful participation in the digital age.

Gbenga Sesan, Executive Director at Paradigm Initiative, highlighted the transformative power of connectivity with inspiring stories. ‘Connectivity is not just a privilege; it can mean life or death,’ he emphasised, sharing the success of individuals in underserved communities who leveraged digital access to escape poverty and access vital healthcare. Thelma Quaye of Smart Africa echoed his sentiment, stressing that affordability remains a significant barrier, particularly in Africa, where only 40% are connected despite wide mobile coverage. ‘Governments must invest in infrastructure to reach the last mile,’ she urged, citing the need for public-private partnerships and relevant content that empowers users economically.

The discussion expanded to community-driven solutions, with Sally Wentworth, President of the Internet Society, showcasing the successes of locally managed networks. She highlighted a project in Tanzania that trained thousands in digital skills, demonstrating the potential of bottom-up connectivity.

Japan’s Vice Minister, Dr Takuo Imagawa, shared Japan’s achievements in near-universal broadband coverage, pointing to combining government subsidies and competitive policies as a scalable model. Emerging technologies like AI were discussed as necessary tools to reduce the digital divide, but speakers cautioned that they must remain inclusive and address societal needs.

On the economic front, Shivnath Thukral, VP for Public Policy at Meta India, highlighted open-source AI technologies as solutions for education, agriculture, and linguistic inclusion. ‘AI can bridge both the connectivity and knowledge gaps, delivering localised, affordable solutions at scale,’ he said. Meanwhile, Tami Bhaumik of Roblox underscored the importance of digital literacy and safety, particularly for young users. ‘Technology is powerful, but education is key to ensuring people use it responsibly,’ she noted, advocating for collaboration between governments, tech companies, and educators.

Why does it matter?

The panellists expressed clearly that global digital adoption requires cooperation across sectors, inclusive policymaking, and a focus on empowering local communities. As stakeholders debated solutions, one message emerged clearly: connectivity alone is not enough. For the digital world to deliver real progress, investments in skills, affordability, and digital literacy must go hand-in-hand with technological innovation. That’s why IGF remains a vital platform to unite diverse perspectives and drive actionable solutions to bridge the digital divide.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.

Serbian spyware targets activists and journalists, Amnesty says

Serbia has been accused of using spyware to target journalists and activists, according to a new Amnesty International report. Investigations revealed that ‘NoviSpy,’ a homegrown spyware, extracted private data from devices and uploaded it to a government-controlled server. Some cases also involved the use of technology provided by Israeli firm Cellebrite to unlock phones before infecting them.

Activists reported unusual phone activity following meetings with Serbian authorities. Forensic experts confirmed NoviSpy exported contact lists and private photos to state-controlled servers. The Serbian government has yet to respond to requests for comment regarding these allegations.

Cellebrite, whose phone-cracking devices are widely used by law enforcement worldwide, stated it is investigating the claims. The company’s representative noted that misuse of their technology could violate end-user agreements, potentially leading to a suspension of use by Serbian officials.

Concerns over these practices are heightened due to Serbia’s EU integration programme, partially funded by Norway and administered by the UN Office for Project Services (UNOPS). Norway expressed alarm over the findings and plans to meet with Serbian authorities and UNOPS for clarification.

TikTok’s request to temporarily halt the US ban rejected by US court

TikTok’s deadline is approaching as its Chinese parent company, ByteDance, prepares to take its case to the US Supreme Court. A federal appeals court on Friday rejected TikTok’s request for more time to challenge a law mandating ByteDance to divest TikTok’s US operations by 19 January or face a nationwide ban. The platform, used by 170 million Americans, now has weeks to seek intervention from the Supreme Court to avoid a shutdown that would reshape the digital landscape.

The US government argues that ByteDance’s control over TikTok poses a persistent national security threat, claiming the app’s ties to China could expose American data to misuse. TikTok strongly disputes these assertions, stating that user data and content recommendation systems are stored on US-based Oracle servers and that moderation decisions are made domestically. A TikTok spokesperson emphasised the platform’s intention to fight for free speech, pointing to the Supreme Court’s history of defending such rights.

The ruling leaves TikTok’s immediate fate uncertain, placing the decision first in the hands of President Joe Biden, who could grant a 90-day extension if progress toward a divestiture is evident. However, Biden’s decision would give way to President-elect Donald Trump, who takes office just one day after the 19 January deadline. Despite his previous efforts to ban TikTok in 2020, Trump recently opposed the current law, citing concerns about its benefits to rival platforms like Facebook.

Adding to the urgency, US lawmakers have called on Apple and Google to prepare to remove TikTok from their app stores if ByteDance fails to comply. As the clock ticks, TikTok’s battle with the US government highlights a broader conflict over technology, data privacy, and national security. The legal outcome could force millions of users and businesses to rethink their digital strategies in a post-TikTok world.

Experts at the IGF address the growing threat of misinformation in the digital age

In an Internet Governance Forum panel in Riyadh, Saudi Arabia, titled ‘Navigating the misinformation maze: Strategic cooperation for a trusted digital future’, moderated by Italian journalist Barbara Carfagna, experts from diverse sectors examined the escalating problem of misinformation and explored solutions for the digital era. Esam Alwagait, Director of the Saudi Data and AI Authority’s National Information Center, identified social media as the primary driver of false information, with algorithms amplifying sensational content.

Natalia Gherman of the UN Counter-Terrorism Committee noted the danger of unmoderated online spaces, while Mohammed Ali Al-Qaed of Bahrain’s Information and Government Authority emphasised the role of influencers in spreading false narratives. Khaled Mansour, a Meta Oversight Board member, pointed out that misinformation can be deadly, stating, ‘Misinformation kills. By spreading misinformation in conflict times from Myanmar to Sudan to Syria, this can be murderous.’

Emerging technologies like AI were highlighted as both culprits and potential solutions. Alwagait and Al-Qaed discussed how AI-driven tools could detect manipulated media and analyse linguistic patterns, while Al-Qaed proposed ‘verify-by-design’ mechanisms to tag information at its source.

However, the panel warned of AI’s ability to generate convincing fake content, fueling an arms race between creators of misinformation and its detectors. Pearse O’Donohue of the European Commission’s DigiConnect Directorate praised the EU’s Digital Services Act as a regulatory model but questioned, ‘Who moderates the regulator?’ Meanwhile, Mansour cautioned against overreach, advocating for labelling content rather than outright removal to preserve freedom of expression.

Deemah Al-Yahya, Secretary General of the Digital Cooperation Organization, emphasised the importance of global collaboration, supported by Gherman, who called for unified strategies through international forums like the Internet Governance Forum. Al-Qaed suggested regional cooperation could strengthen smaller nations’ influence over tech platforms. The panel also stressed promoting credible information and digital literacy to empower users, with Mansour noting that fostering ‘good information’ is essential to counter misinformation at its root.

The discussion concluded with a consensus on the need for balanced, innovative solutions. Speakers called for collaborative regulatory approaches, advanced fact-checking tools, and initiatives that protect freedom of expression while tackling misinformation’s far-reaching consequences.

All transcripts from the Internet Governance Forum sessions can be found on dig.watch.