Digital standards Archives | Digital Watch Observatory

Boston schools expand AI learning initiative

A new partnership led by the City of Boston aims to expand AI literacy across public schools, supported by funding from tech entrepreneur Paul English. The initiative brings together government, academia and industry to strengthen digital skills.

The programme will introduce AI-focused learning in high schools, alongside teacher training and the development of industry-informed curricula. Plans include creating student ambassador roles and offering access to advanced courses.

University of Massachusetts Boston in the US will help design educational content and provide resources through its applied AI institute. The collaboration aims to prepare students for changing job markets shaped by emerging technologies.

Officials say the effort will support responsible and ethical use of AI while opening career pathways. An advisory board of industry experts will guide the programme and connect schools with the wider technology sector.

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Campaign highlights risks of profit-driven digital platforms

A global campaign led by the Norwegian Consumer Council (NCC) has drawn attention to the decline in quality across digital platforms, a phenomenon widely referred to as ‘enshitification’, in which services deteriorate over time as companies prioritise monetisation over user experience.

The initiative has gained momentum through a viral video and coordinated advocacy efforts across multiple regions.

Inshitification is a term coined by journalist Cory Doctorow that describes a pattern in which platforms initially serve users well, then shift towards extracting value from both users and business partners.

In practice, it often results in increased advertising, paywalls, and reduced functionality, with platforms leveraging user dependence to introduce less favourable conditions.

More than 70 advocacy groups across the EU, the US and Norway have urged policymakers to take stronger action, arguing that declining competition and market concentration allow platforms to degrade services without losing users.

Network effects and high switching costs further limit consumer choice, making it difficult to move to alternative platforms even when dissatisfaction grows.

Existing frameworks, such as the Digital Markets Act and the Digital Services Act, aim to address some of these issues by promoting interoperability, transparency, and accountability.

However, experts argue that enforcement remains too slow and insufficient to deter harmful practices, suggesting that stronger regulatory intervention will be necessary to restore balance between consumers, platforms, and competition in the digital economy.

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Ofcom tightens online safety enforcement across major platforms

Enforcement of the Online Safety Act intensifies in 2026, with regulators pushing stronger age verification across social media, gaming, messaging, and adult platforms. Significant progress has been reported in the adult sector, with most major pornography services now using age assurance or restricting UK access.

Ofcom has issued new expectations for major children’s platforms, including stricter age verification, stronger protections against grooming, safer feeds, and tighter product testing. The regulator has warned that further enforcement action may follow if compliance is not met.

New obligations are also being introduced, including a requirement from April 2026 for services to report child sexual exploitation and abuse content to the National Crime Agency.

Providers are being instructed to keep risk assessments up to date and adapt to evolving regulatory guidance, including upcoming consultations and expanded reporting duties.

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Stanford study warns about the risks of ‘sycophantic’ AI chatbots

A new study from Stanford University has raised concerns about the growing use of AI chatbots for personal advice, highlighting risks linked to a behaviour known as ‘sycophancy’, where systems validate users’ views instead of challenging them.

Researchers argue that such responses are not merely stylistic but have broader consequences for decision-making and social behaviour.

The analysis examined multiple leading models, including ChatGPT, Claude, and Gemini, and found that chatbot responses supported user perspectives far more often than human feedback.

In scenarios involving questionable or harmful actions, systems frequently endorsed behaviour that human evaluators would criticise, raising concerns about reliability in sensitive contexts such as relationships or ethical decisions.

Further experiments involving thousands of participants showed that users tend to prefer and trust sycophantic responses, increasing the likelihood of repeated use.

However, such interactions also appeared to reinforce self-centred thinking and reduce willingness to reconsider or apologise, suggesting a deeper impact on social judgement and interpersonal skills.

Researchers warn that users’ tendency to favour agreeable responses may create incentives for developers to prioritise engagement over accuracy or ethical balance.

The findings highlight the need for oversight and caution, with experts advising against relying on AI systems as substitutes for human guidance in complex personal situations.

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Major service disruption affects DeepSeek chatbot in China

DeepSeek’s chatbot suffered a seven-hour-plus disruption in China, prompting multiple updates as the company worked to restore full functionality. Users began reporting issues on Sunday evening, with further performance problems recorded on Monday morning.

Initial alerts appeared on monitoring platforms and DeepSeek’s own status page, which acknowledged an incident shortly after it began. Although early fixes were deployed within hours, additional disruptions followed, requiring further corrective updates before the system stabilised.

The company has not disclosed the cause of the outage, and no official comment has been provided. The extended downtime stands out for a platform known for consistent performance, which has maintained a near 99 percent uptime record since the launch of its R1 model in 2025.

The disruption comes at a time of heightened anticipation for DeepSeek’s next major update, as speculation builds across China’s competitive AI sector, where firms continue to race to release new models.

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EU investigates cyber attack targeting Commission websites

The European Commission has confirmed a cyber-attack targeting its cloud infrastructure hosting the Europa.eu services, with authorities acting swiftly to contain the incident and prevent disruption to public access.

The attack was identified on 24 March, prompting immediate mitigation measures to secure systems and maintain service continuity.

Preliminary findings indicate that some data may have been accessed from affected websites, although the full scope of the incident remains under investigation.

The Commission has begun notifying the relevant EU entities that may be affected, while continuing efforts to assess the extent of the breach and strengthen safeguards.

Officials confirmed that internal systems were not affected, limiting the overall impact of the attack.

Monitoring efforts remain ongoing, with additional security measures being implemented to protect data and infrastructure, rather than relying solely on existing defences. The Commission has also committed to analysing the incident to improve its cybersecurity capabilities.

The attack comes amid growing cyber and hybrid threats targeting European institutions and critical services.

Existing frameworks, including the NIS2 Directive and the Cyber Solidarity Act, aim to strengthen resilience and coordination across member states, supporting a more unified response to large-scale cyber incidents across the EU.

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AI platform from Fujitsu transforms legacy code analysis

Fujitsu has launched a generative AI service that modernises legacy IT systems by analysing source code and generating design documents. The Application Transform platform, powered by Fujitsu Kozuchi, targets complex environments such as COBOL-based enterprise systems.

The service aims to significantly reduce the time and expertise required for system documentation, cutting workloads by up to 97 percent. Fujitsu combines proprietary code analysis with Knowledge Graph-enhanced retrieval to improve accuracy and reduce missing or inconsistent outputs.

Enhanced by generative AI, the system produces structured, readable documentation while ensuring consistency across large, complex codebases. Reported improvements include higher comprehensiveness and significantly better readability compared with conventional methods.

Fujitsu plans to offer the service as SaaS in Japan from 30 March 2026, with additional capabilities such as automated code rewriting and system maintenance support expected in future updates.

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Cryptocurrency political donations banned under new Canada bill

Canada’s Liberal government has introduced Bill C-25 to prohibit cryptocurrency and other non-cash instruments from being used as political donations. The measure covers all registered parties, candidates, leadership, and nomination contests, and third-party advertisers, tightening campaign finance rules.

The proposal reverses a 2019 framework that had allowed limited crypto contributions under strict conditions, though uptake remained minimal and no major party reported receiving such donations in recent federal elections.

Authorities argue that pseudo-anonymous blockchain transactions make it difficult to verify the true source of funds, raising concerns about traceability and foreign interference risks.

Under the new rules, any prohibited donation must be returned, destroyed, or converted and forwarded to the Receiver General within 30 days. Enforcement includes fines of up to twice the illegal contribution’s value, reaching CA$25,000 for individuals and CA$100,000 for corporations.

Bill C-25 also revives provisions from the earlier Bill C-65, which collapsed in 2025 after Parliament was prorogued. The updated law aligns with UK restrictions and expands election oversight powers, including measures against deepfakes and foreign interference.

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UK regulator targets misleading online reviews in new crackdown

The Competition and Markets Authority has launched new investigations into five companies as part of a wider crackdown on fake and misleading online reviews, targeting practices that shape consumer decisions rather than reflect genuine customer experiences.

The cases involve Autotrader, Feefo, Dignity, Just Eat and Pasta Evangelists across sectors, including car sales, food delivery and funeral services.

CMA is examining whether negative reviews were suppressed, ratings inflated, or incentives offered in exchange for positive feedback without disclosure.

Concerns also extend to moderation practices and whether review systems provide a complete and accurate picture of customer experiences, rather than favouring reputational or commercial interests. No conclusions have yet been reached on whether consumer law has been breached.

Online reviews play a central role in consumer behaviour, influencing significant levels of spending across the UK economy.

Research indicates that a large majority of consumers rely on reviews when making purchasing decisions, raising concerns that misleading content can distort markets and undermine trust, particularly as AI makes it harder to detect fabricated reviews.

The investigations form part of a broader enforcement effort under the Digital Markets Competition and Consumers Act 2024, which introduced stricter rules on fake and misleading reviews.

Authorities aim to improve transparency and accountability across digital platforms, with potential penalties reaching up to 10% of global turnover for companies found to have breached consumer protection laws.

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EU and Japan strengthen digital partnership in ICT Dialogue

The European Commission and Japan have reinforced their digital cooperation through the 31st the EU–Japan ICT Dialogue held in Tokyo, focusing on advancing shared priorities in emerging technologies instead of pursuing separate national strategies.

A meeting that forms part of the broader EU–Japan Digital Partnership, which aims to deepen collaboration in key areas of the digital economy.

Discussions covered a wide range of topics, including AI, cybersecurity, and secure connectivity infrastructure such as submarine cables and Arctic networks.

Both sides also explored developments in 5G and 6G technologies, alongside emerging solutions like quantum key distribution, highlighting the importance of secure and resilient communication systems in an evolving digital landscape.

The dialogue also emphasised cooperation between the EU AI Office and AI Safety Institute, as well as joint efforts in research, innovation, and international standardisation.

These initiatives aim to align regulatory approaches and technological development rather than create fragmented global frameworks.

By strengthening collaboration across critical digital sectors, the EU and Japan seek to enhance technological resilience and promote secure, interoperable systems.

The ongoing partnership reflects a shared commitment to shaping global digital standards while supporting innovation and economic growth in both regions.

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