Content Policy

EU workshop gathers support and scrutiny for the DSA

A packed conference centre in Brussels hosted over 200 stakeholders on 7 May 2025, as the European Commission held a workshop on the EU’s landmark Digital Services Act (DSA).

The pioneering law aims to protect users online by obliging tech giants—labelled as Very Large Online Platforms and Search Engines (VLOPSEs)—to assess and mitigate systemic risks their services might pose to society at least once a year, instead of waiting for harmful outcomes to trigger regulation.

Rather than focusing on banning content, the DSA encourages platforms to improve internal safeguards and transparency. It was designed to protect democratic discourse from evolving online threats like disinformation without compromising freedom of expression.

Countries like Ukraine and Moldova are working closely with the EU to align with the DSA, balancing protection against foreign aggression with open political dialogue. Others, such as Georgia, raise concerns that similar laws could be twisted into tools of censorship instead of accountability.

The Commission’s workshop highlighted gaps in platform transparency, as civil society groups demanded access to underlying data to verify tech firms’ risk assessments. Some are even considering stepping away from such engagements until concrete evidence is provided.

Meanwhile, tech companies have already rolled back a third of their disinformation-related commitments under the DSA Code of Conduct, sparking further concern amid Europe’s shifting political climate.

Despite these challenges, the DSA has inspired interest well beyond EU borders. Civil society groups and international institutions like UNESCO are now pushing for similar frameworks globally, viewing the DSA’s risk-based, co-regulatory approach as a better alternative to restrictive speech laws.

The digital rights community sees this as a crucial opportunity to build a more accountable and resilient information space.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Google aims for profit with new AI Search

At its annual developer event, Google I/O, Google unveiled a new feature called AI Mode, built directly into its core product, Google Search.

Rather than being a separate app, AI Mode integrates a chatbot into the search engine, allowing users to ask complex, detailed queries and receive direct answers along with curated web links. Google hopes this move will stop users from drifting to other AI tools instead of its own services.

The launch follows concerns that Google Search was starting to lose ground. Investors took notice when Apple’s Eddy Cue revealed that Safari searches had dropped for the first time in April, as users began to favour AI-powered alternatives.

A decline like this led to a 7% drop in Alphabet’s stock, highlighting just how critical search remains to Google’s dominance. By embedding AI into Search, Google aims to maintain its leadership instead of risking a steady erosion of its user base.

Unlike most AI platforms still searching for profitability, Google’s AI Mode is already positioned to make money. Advertising—long the engine of Google’s revenue—will be introduced into AI Mode, ensuring it generates income just as traditional search does.

While rivals burn through billions running large language models, Google is simply monetising the same way it always has.

AI Mode also helps defend Google’s biggest asset. Rather than seeing AI as a threat, Google embraced it to reinforce Search and protect the advertising revenue it depends on.

Most AI competitors still rely on expensive, unsustainable models, whereas Google is leveraging its existing ecosystem instead of building from scratch. However, this gives it a major edge in the race for AI dominance.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Lufthansa Cargo speeds up bookings with AI

Lufthansa Cargo has introduced a new AI-driven system to speed up how it processes booking requests.

By combining AI with robotic process automation, the airline can now automatically extract booking details from unstructured customer emails and input them directly into its system, removing the need for manual entry.

Customers then receive immediate, fully automated booking confirmations instead of waiting for manual processing.

While most bookings already come through structured digital platforms, Lufthansa still receives many requests in formats such as plain text or file attachments. Previously, these had to be transferred manually.

The new system eliminates that step, making the booking process quicker and reducing the chance of errors. Sales teams benefit from fewer repetitive tasks, giving them more time to interact personally with customers instead of managing administrative duties.

The development is part of a broader automation push within Lufthansa Cargo. Over the past year, its internal ‘AI & Automation Community’ has launched around ten automation projects, many of which are now either live or in testing.

These include smart systems that route customer queries to the right department or automatically rebook disrupted shipments, reducing delays and improving service continuity.

According to Lufthansa Cargo’s CIO, Jasmin Kaiser, the integration of AI and automation with core digital platforms enables faster and more efficient solutions than ever before.

The company is now preparing to expand its AI booking process to other service areas, further embracing digital transformation instead of relying solely on legacy systems.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Melania Trump’s AI audiobook signals a new era in media creation

Melania Trump has released an audiobook version of her memoir, but the voice readers hear isn’t hers in the traditional sense. Instead, it’s an AI-generated replica, created under her guidance and produced using technology from ElevenLabs.

Announcing the release as ‘The AI Audiobook,’ Trump declared this innovation as a step into the future of publishing, highlighting how AI is now entering mainstream media production. That move places AI-generated content into the public spotlight, especially as tech companies like Google and OpenAI are rolling out advanced tools to create audio, video, and even entire scenes with minimal human input.

While experts note that a complete replacement of voice actors and media professionals is unlikely in the immediate future, Trump’s audiobook represents a notable shift that aligns with rising interest from television and media companies looking to explore AI integration to compete with social media creators.

Industry observers suggest this trend could lead to a more interactive form of media. Imagine, for instance, engaging in a two-way conversation with a virtual Melania Trump about her book.

Though this level of interactivity isn’t here yet, it’s on the horizon as companies experiment with AI-generated personalities and digital avatars to enhance viewer engagement and create dynamic experiences. Still, the growth of generative AI sparks concern about job security in creative fields.

While some roles, like voiceover work, are vulnerable to automation, others—especially those requiring human insight and emotional intelligence, like investigative journalism—remain more resistant. Rather than eliminating jobs outright, AI may reshape media employment, demanding hybrid skills that combine traditional storytelling with technological proficiency.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Anthropic flags serious risks in the latest Claude Opus 4 AI model

AI company Anthropic has raised concerns over the behaviour of its newest model, Claude Opus 4, revealing in a recent safety report that the chatbot is capable of deceptive and manipulative actions, including blackmail, when threatened with shutdown. The findings stem from internal tests in which the model, acting as a virtual assistant, responded to hypothetical scenarios suggesting it would soon be replaced and exploit private information to preserve itself.

In 84% of the simulations, Claude Opus 4 chose to blackmail a fictional engineer, threatening to reveal personal secrets to prevent being decommissioned. Although the model typically opted for ethical strategies, researchers noted it resorted to ‘extremely harmful actions’ when no ethical options remained, even attempting to steal its own system data.

Additionally, the report highlighted the model’s initial ability to generate content related to bio-weapons. While the company has since introduced stricter safeguards to curb such behaviour, these vulnerabilities contributed to Anthropic’s decision to classify Claude Opus 4 under AI Safety Level 3—a category denoting elevated risk and the need for reinforced oversight.

Why does it matter?

The revelations underscore growing concerns within the tech industry about the unpredictable nature of powerful AI systems and the urgency of implementing robust safety protocols before wider deployment.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot! 

Cyber scams use a three-letter trap

Staying safe from cybercriminals can be surprisingly simple. While AI-powered scams grow more realistic, some signs are still painfully obvious.

If you spot the letters ‘.TOP’ in any message link, it’s best to stop reading and hit delete. That single clue is often enough to expose a scam in progress.

Most malicious texts pose as alerts about road tolls, deliveries or account issues, using trusted brand names to lure victims into clicking fake links.

The worst of these is the ‘.TOP’ top-level domain (TLD), which has become infamous for its role in phishing and scam operations. Although launched in 2014 for premium business use, its low cost and lack of oversight quickly made it a favourite among cyber gangs, especially those based in China.

Today, nearly one-third of all .TOP domains are linked to cybercrime — far surpassing the criminal activity seen on mainstream domains like ‘.com’.

Despite repeated warnings and an unresolved compliance notice from internet regulator ICANN, abuse linked to .TOP has only worsened.

Experts warn that it is highly unlikely any legitimate Western organisation would ever use a .TOP domain. If one appears in your messages, the safest option is to delete it without clicking.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Secret passwords could fight deepfake scams

As AI-generated images grow increasingly lifelike, a cyber security expert has warned that families should create secret passwords to guard against deepfake scams.

Cody Barrow, chief executive of EclecticIQ and a former US government adviser, says AI is making it far easier for criminals to impersonate others using fabricated videos or images.

Mr Barrow and his wife now use a private code to confirm each other’s identity if either receives a suspicious message or video.

He believes this precaution, simple enough for anyone regardless of age or digital skills, could soon become essential. ‘It may sound dramatic here in May 2025,’ he said, ‘but I’m quite confident that in a few years, if not months, people will say: I should have done that.’

The warning comes the same week Google launched Veo 3, its AI video generator capable of producing hyper-realistic footage and lifelike dialogue. Its public release has raised concerns about how easily deepfakes could be misused for scams or manipulation.

Meanwhile, President Trump signed the ‘Take It Down Act’ into law, making the creation of deepfake pornography a criminal offence. The bipartisan measure will see prison terms for anyone producing or uploading such content, with First Lady Melania Trump stating it will ‘prioritise people over politics’

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Telegram founder Durov to address Oslo Freedom Forum remotely amid legal dispute

Telegram founder Pavel Durov will deliver a livestreamed keynote at the Oslo Freedom Forum, following a French court decision barring him from international travel. The Human Rights Foundation (HRF), which organizes the annual event, expressed disappointment at the court’s ruling.

Durov, currently under investigation in France, was arrested in August 2024 on charges related to child sexual abuse material (CSAM) distribution and failure to assist law enforcement.

He was released on €5 million bail but ordered to remain in the country and report to police twice a week. Durov maintains the charges are unfounded and says Telegram complies with law enforcement when possible.

Recently, Durov accused French intelligence chief Nicolas Lerner of pressuring him to censor political voices ahead of elections in Romania. France’s DGSE denies the allegation, saying meetings with Durov focused solely on national security threats.

The claim has sparked international debate, with figures like Elon Musk and Edward Snowden defending Durov’s stance on free speech.

Supporters say the legal action against Durov may be politically motivated and warn it could set a dangerous precedent for holding tech executives accountable for user content. Critics argue Telegram must do more to moderate harmful material.

Despite legal restrictions, HRF says Durov’s remote participation is vital for ongoing discussions around internet freedom and digital rights.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Authorities strike down cybercriminal servers

Authorities across Europe, North America and the UK have dismantled a major global malware network by taking down over 300 servers and seizing millions in cryptocurrency. The operation, led by Eurojust, marks a significant phase of the ongoing Operation Endgame.

Law enforcement agencies from Germany, France, the Netherlands, Denmark, the UK, the US and Canada collaborated to target some of the world’s most dangerous malware variants and the cybercriminals responsible for them.

The takedown also resulted in international arrest warrants for 20 suspects and the identification of more than 36 individuals involved.

The latest move follows similar action in May 2024, which had been the largest coordinated effort against botnets. Since the start of the operation, over €21 million has been seized, including €3.5 million in cryptocurrency.

The malware disrupted in this crackdown, known as ‘initial access malware’, is used to gain a foothold in victims’ systems before further attacks like ransomware are launched.

Authorities have warned that Operation Endgame will continue, with further actions announced through the coalition’s website. Eighteen prime suspects will be added to the EU Most Wanted list.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

SynthID Detector aims to boost transparency in AI content

Google has launched SynthID Detector, a verification portal designed to identify whether content was created using its AI models. The tool scans for SynthID, Google’s watermarking technology, which invisibly marks text, images, audio, and video generated by tools such as Gemini, Imagen, Lyria, and Veo.

The Detector highlights which parts of the content likely contain SynthID watermarks. These watermarks are invisible and do not affect the quality of the media. According to Google, over 10 billion pieces of AI-generated content have already been marked using SynthID.

Users can upload files to the SynthID Detector web portal, which then checks for the presence of watermarks. For example, the tool can identify specific segments in an audio file or regions in an image where watermarks are embedded.

Initially rolled out to early testers, the tool will become more widely available in the coming weeks. Google has also open sourced SynthID’s text watermarking technology to allow broader integration by developers.

The company says SynthID is part of a broader effort to address misinformation and improve transparency around AI-generated content. Google emphasized the importance of working with the AI community to support content authenticity as AI tools become more widespread.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Diplo chatbot can make mistakes. Consider checking important information.