Campaign highlights risks of profit-driven digital platforms

A global campaign led by the Norwegian Consumer Council (NCC) has drawn attention to the decline in quality across digital platforms, a phenomenon widely referred to as ‘enshitification’, in which services deteriorate over time as companies prioritise monetisation over user experience.

The initiative has gained momentum through a viral video and coordinated advocacy efforts across multiple regions.

Inshitification is a term coined by journalist Cory Doctorow that describes a pattern in which platforms initially serve users well, then shift towards extracting value from both users and business partners.

In practice, it often results in increased advertising, paywalls, and reduced functionality, with platforms leveraging user dependence to introduce less favourable conditions.

More than 70 advocacy groups across the EU, the US and Norway have urged policymakers to take stronger action, arguing that declining competition and market concentration allow platforms to degrade services without losing users.

Network effects and high switching costs further limit consumer choice, making it difficult to move to alternative platforms even when dissatisfaction grows.

Existing frameworks, such as the Digital Markets Act and the Digital Services Act, aim to address some of these issues by promoting interoperability, transparency, and accountability.

However, experts argue that enforcement remains too slow and insufficient to deter harmful practices, suggesting that stronger regulatory intervention will be necessary to restore balance between consumers, platforms, and competition in the digital economy.

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Ofcom tightens online safety enforcement across major platforms

Enforcement of the Online Safety Act intensifies in 2026, with regulators pushing stronger age verification across social media, gaming, messaging, and adult platforms. Significant progress has been reported in the adult sector, with most major pornography services now using age assurance or restricting UK access.

Ofcom has issued new expectations for major children’s platforms, including stricter age verification, stronger protections against grooming, safer feeds, and tighter product testing. The regulator has warned that further enforcement action may follow if compliance is not met.

New obligations are also being introduced, including a requirement from April 2026 for services to report child sexual exploitation and abuse content to the National Crime Agency.

Providers are being instructed to keep risk assessments up to date and adapt to evolving regulatory guidance, including upcoming consultations and expanded reporting duties.

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Stanford study warns about the risks of ‘sycophantic’ AI chatbots

A new study from Stanford University has raised concerns about the growing use of AI chatbots for personal advice, highlighting risks linked to a behaviour known as ‘sycophancy’, where systems validate users’ views instead of challenging them.

Researchers argue that such responses are not merely stylistic but have broader consequences for decision-making and social behaviour.

The analysis examined multiple leading models, including ChatGPT, Claude, and Gemini, and found that chatbot responses supported user perspectives far more often than human feedback.

In scenarios involving questionable or harmful actions, systems frequently endorsed behaviour that human evaluators would criticise, raising concerns about reliability in sensitive contexts such as relationships or ethical decisions.

Further experiments involving thousands of participants showed that users tend to prefer and trust sycophantic responses, increasing the likelihood of repeated use.

However, such interactions also appeared to reinforce self-centred thinking and reduce willingness to reconsider or apologise, suggesting a deeper impact on social judgement and interpersonal skills.

Researchers warn that users’ tendency to favour agreeable responses may create incentives for developers to prioritise engagement over accuracy or ethical balance.

The findings highlight the need for oversight and caution, with experts advising against relying on AI systems as substitutes for human guidance in complex personal situations.

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EU demands stronger age verification from adult websites

The European Commission has preliminarily found that several major adult platforms, including Pornhub, Stripchat, XNXX, and XVideos, may be in breach of the Digital Services Act for failing to adequately protect minors from accessing harmful content.

These findings highlight concerns that children can easily access such platforms rather than being effectively prevented by robust safeguards.

The Commission’s investigation indicates that the platforms’ risk assessments were insufficient. In several cases, companies focused on reputational or business risks instead of fully addressing societal harms to minors.

Authorities also raised concerns that some platforms did not adequately consider input from civil society organisations specialising in children’s rights and age-assurance technologies, undermining the reliability of their evaluations.

Regarding risk mitigation, the Commission found that existing measures are ineffective. Simple self-declaration systems, in which users confirm they are over 18, were deemed inadequate, while additional features such as warnings, labels, or blurred content failed to prevent minors from accessing content.

The Commission considers that stronger, privacy-preserving age-verification solutions are necessary to ensure meaningful protection of children’s rights and well-being online.

The companies involved now have the opportunity to respond and propose corrective measures, while consultations with the European Board for Digital Services continue.

If the preliminary findings are confirmed, the Commission may impose fines of up to 6 percent of global annual turnover, alongside periodic penalties to enforce compliance.

The case forms part of broader efforts to enforce the Digital Services Act and strengthen online safety across the EU, rather than relying on voluntary measures by platforms.

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Europol warns legal gaps could weaken child abuse detection online

Efforts to combat online child sexual exploitation could be severely weakened, Europol has warned, if legal frameworks supporting detection and reporting are disrupted.

Executive Director Catherine De Bolle highlighted growing concerns over the increasing volume of harmful content online and stressed that protecting children remains a top priority for European law enforcement.

Authorities rely heavily on reports submitted by online service providers, which play a central role in identifying victims and supporting investigations, rather than relying solely on traditional policing methods.

Europol processed around 1.1 million CyberTips in a single year, many originating from the National Centre for Missing & Exploited Children and shared across 24 European countries.

These CyberTips include critical evidence such as images, videos, and other digital data used to track criminal activity.

Europol cautioned that removing the legal basis allowing voluntary detection by platforms could significantly reduce the number of reports submitted to authorities. A decline in CyberTips would limit investigative leads, making it harder to identify victims and disrupt online criminal networks.

Such a development could undermine broader security efforts and weaken the protection of minors across the EU instead of strengthening safeguards.

The agency emphasised that maintaining online service providers’ ability to detect and report suspected abuse is essential to effective law enforcement.

Ensuring continued cooperation between platforms and authorities remains a key factor in safeguarding children and addressing the growing threat of online exploitation.

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EU opens probe into Snapchat child safety compliance

The European Commission has launched formal proceedings to assess whether Snapchat is complying with child protection obligations under the Digital Services Act. The investigation focuses on whether the platform ensures adequate safety, privacy, and security for minors.

Authorities suspect Snapchat may have failed to prevent exposure of children to grooming attempts, recruitment for criminal activity, and content linked to illegal goods such as drugs, vapes, and alcohol.

Concerns also include whether minors can be effectively prevented from accessing the platform or interacting with adults posing as peers.

The inquiry will examine age assurance methods, default account settings, reporting tools, and the spread of illegal content. Regulators argue that self-declared age may be insufficient, while default settings and recommendations may expose minors to risks.

The Commission will now gather further evidence through information requests, inspections, and interviews, and may take enforcement actions, including interim measures or penalties.

National regulators will support the investigation as part of coordinated oversight under the Digital Services Act.

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Open letter targets Meta ad practices

A coalition of civil society and industry groups has urged the European Commission to enforce the Digital Markets Act more rigorously, warning that major tech firms continue to exploit compliance gaps. The appeal centres on concerns over data use and online advertising practices.

Organisations including noyb, Check My Ads, and the Irish Council for Civil Liberties argue that current models fail to offer users genuine choice. Critics say consent mechanisms tied to payment or tracking undermine the intent of the EU digital rules.

The letter against Meta calls for clearer standards, including equal options for personalised and non-personalised advertising, as well as stricter limits on design practices that influence user decisions. Campaigners also want stronger coordination between regulators to ensure consistent enforcement.

The push reflects wider frustration among European organisations, with several recent letters demanding faster action against dominant platforms. Observers warn that delayed enforcement risks weakening the credibility of the EU digital regulation.

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UNESCO and Tecnológico de Monterrey partner on AI in education initiative

UNESCO and Tecnológico de Monterrey have signed an agreement to collaborate on advancing the use of AI in education, as digital transformation reshapes learning systems and workforce skills across Latin America and the Caribbean.

The agreement establishes a framework for joint work on generating evidence, developing standards and formulating public policy recommendations on AI in education, and supports the launch of a Regional Observatory on Artificial Intelligence in Education.

A financial contribution of $90,000 will support the Observatory’s implementation, following months of technical coordination and institutional validation between the two organisations.

After the signing, technical teams reviewed the operational plan for the first year, including methodological frameworks on teachers’ digital competencies and AI ethics, as well as pilot projects in Chile, El Salvador and Mexico.

According to Esther Kuisch Laroche, the initiative aims to ensure AI contributes to more inclusive, ethical and relevant education systems, while moving from principles to practical solutions.

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New Mexico wins major case against Meta

A jury has found Meta Platforms liable for misleading consumers and endangering children in a landmark case brought by the New Mexico Department of Justice. The verdict marks the first successful trial by a US state against a major tech firm over child safety concerns.

Jurors awarded civil penalties totalling 375 million dollars after finding violations of consumer protection law. The case focused on claims that platform design choices exposed young users to harmful and exploitative content.

Evidence presented in court included internal company documents and testimony suggesting awareness of risks to children. Allegations centred on failures to prevent exploitation, as well as features linked to addictive behaviour and exposure to harmful material.

Further proceedings in the US are scheduled, with authorities seeking additional penalties and mandated changes to platform safety measures. Proposed actions include stronger age verification and improved protections for minors online.

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OpenAI details Sora 2 safeguards for likeness, audio, and harmful content

OpenAI has published a new overview of the safety measures built into Sora 2 and the Sora app, setting out how the company says it is approaching provenance, likeness protection, teen safeguards, harmful-content filtering, audio controls, and user reporting tools. The Sora team published the note on 23 March 2026.

OpenAI says every video generated with Sora includes visible and invisible provenance signals, and that all videos also embed C2PA metadata. The company adds that many outputs feature visible moving watermarks that include the creator’s name, while internal reverse-image and audio search tools are used to trace videos back to Sora.

A substantial part of the update focuses on likeness and consent. OpenAI says users can upload images of people to generate videos, but only after attesting that they have consent from the people featured and the right to upload the media. OpenAI also says image-to-video generations involving people are subject to stricter safeguards than Sora Characters, and that images including children and young-looking persons face stricter moderation. Shared videos generated from such images will always carry watermarks, according to the company.

OpenAI also sets out controls linked to its characters feature, which it says is intended to give users stronger control over their likeness, including both appearance and voice. According to the company, users can decide who can use their characters, revoke access at any time, and review, delete, or report videos featuring their characters. OpenAI says it also applies additional restrictions designed to limit major changes to a person’s appearance, avoid embarrassing uses, and maintain broadly consistent identity presentation.

Protections for younger users form another part of the update. OpenAI says teen accounts are subject to stronger limitations on mature output, that age-inappropriate or harmful content is filtered from teen feeds, and that adult users cannot initiate direct messages with teens. Parental controls in ChatGPT can also be used to manage teen messaging permissions and to select a non-personalised feed in the app, while default limits apply to continuous scrolling for teens.

OpenAI says harmful-content controls operate at both creation and distribution stages. Prompt and output checks are used across multiple video frames and audio transcripts to block content including sexual material, terrorist propaganda, and self-harm promotion. OpenAI also says it has tightened policies for video generation compared with image generation because of added realism, motion, and audio, while automated systems and human review are used to monitor feed content against its global usage policies.

Audio generation is treated separately in the note. OpenAI says generated speech transcripts are automatically scanned for possible policy violations, and that prompts intended to imitate living artists or existing works are blocked. The company also says it honours takedown requests from creators who believe an output infringes their work.

User controls and recourse are presented as the final layer. OpenAI says users can choose whether to share videos to the feed, remove published content, and report videos, profiles, direct messages, comments, and characters for abuse. Blocking tools are also available, according to the company, to stop other users from viewing a profile or posts, using a character, or contacting someone through direct message.

OpenAI’s post is framed as a product-safety explanation rather than an independent assessment of the effectiveness of the measures in practice. Much of the note describes controls that the company says it has built into Sora 2, but it does not provide external evaluation data in the published summary.

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