Capacity development

Click To Do and Settings agent bring AI to Windows 11 beta

Microsoft has rolled out Windows 11 Insider Preview Build 26120.3964 to the Beta Channel, marking the official start of the 24H2 version. Available to Insider users starting this week, the update delivers key AI-driven enhancements—most notably, a new agent built into the Settings app and upgraded text actions.

The AI agent in Settings allows users to interact using natural language instead of simple keywords. Microsoft says users can ask questions like ‘how to control my PC by voice’ or ‘my mouse pointer is too small’ to receive personalised help navigating and adjusting system settings.

Initially, the feature is limited to Copilot+ PCs powered by Snapdragon processors and set to English as the primary language. Microsoft plans to expand support to AMD and Intel devices in the near future.

The update also introduces a new FAQs section on the About page under Settings > System. The company says this addition will help users better understand their device’s configuration, performance, and compatibility.

Microsoft is also enhancing its ‘Click To Do’ feature. On Copilot+ PCs with AMD or Intel chips, users can now highlight text (10 words or more) and press Win + Click or Win + Q to access quick AI actions like Summarise, Rewrite, or Create a bulleted list.

These tools are powered by Phi Silica, an on-device small language model. The features require the system language to be English and the user to be signed in with a Microsoft account.

Microsoft notes that Rewrite is temporarily unavailable for users with French or Spanish as their default language but will return in a future update.

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SoftBank profit jumps on AI-driven rebound

SoftBank Group reported a 124% surge in quarterly profit, driven by booming AI demand that lifted chip sales and startup valuations. Net income reached ¥517.18 billion ($3.5 billion) in the fiscal fourth quarter, with the Vision Fund swinging back to a profit of ¥26.1 billion.

The results provide momentum for SoftBank’s ambitions to invest heavily in OpenAI and US-based AI infrastructure. Plans include a $30 billion stake in OpenAI and leading a $100 billion push into data centres under the Stargate project, which could eventually grow to $500 billion.

However, investor caution amid tariffs and tech protectionism has delayed detailed financing discussions. Despite these hurdles, SoftBank’s chip unit Arm Holdings has benefited from rising global AI investments, even as near-term forecasts remain mixed.

For the full year, SoftBank earned ¥1.15 trillion, reversing a significant loss from the previous year. The company continues to navigate risks tied to the volatile tech start-up market, especially as Vision Fund portfolio firms go public in India.

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China bets big on humanoid robots to transform factories

Chinese start-up AgiBot is leading the charge in humanoid robotics, using data-intensive training to develop machines capable of everyday tasks like folding clothes and making sandwiches.

Backed by strong government support and over $20 billion in recent subsidies, China sees these AI-powered robots as a way to maintain its manufacturing edge amid demographic decline and global trade tensions. President Xi Jinping’s recent visit to AgiBot underlined the political significance of this push.

Humanoid robots in China are rapidly advancing beyond demonstration, with models already performing somersaults and quality checks on production lines. With the cost of components falling and state-backed funding expanding, firms like Unitree and UBTech are entering or preparing for mass production.

Analysts predict global sales of humanoid robots could reach one million annually by 2030, with China dominating both manufacturing and the underlying supply chains. The rise of humanoids has raised concerns over job displacement in a nation with over 120 million factory workers.

Lawmakers are debating AI-related unemployment insurance, while others argue robots can fill roles that are dull, dangerous or undesirable. The technology is also being positioned as a solution for elderly care, with firms like Ant Lingbo developing service robots for ageing populations.

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Google tests AI tool to automate software development

Google is internally testing an advanced AI tool designed to support software engineers through the entire development cycle, according to The Information. The firm is also expected to demonstrate integration between its Gemini chatbot in voice mode and Android-powered XR headsets.

The agentic AI assistant is said to handle tasks such as code generation and documentation, and has already been previewed to staff and developers ahead of Google’s I/O conference on 20 May. The move reflects a wider trend among tech giants racing to automate programming.

Amazon is developing its own coding assistant, Kiro, which can process both text and visual inputs, detect bugs, and auto-document code. While AWS initially targeted a June launch, the current release date remains uncertain.

Microsoft and Google have claimed that around 30% of their code is now AI-generated. OpenAI is also eyeing expansion, reportedly in talks to acquire AI coding start-up Windsurf for $3 billion.

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US scraps Biden AI chip export rule

The US Department of Commerce has scrapped the Biden administration’s Artificial Intelligence Diffusion Rule just days before it was due to come into force.

Introduced in January, the rule would have restricted the export of US-made AI chips to many countries for the first time, while reinforcing existing controls.

Rather than enforcing broad restrictions, the Department now intends to pursue direct negotiations with individual countries.

The original rule divided the world into three tiers, with countries like Japan and South Korea spared restrictions, middle-tier countries such as Mexico and Portugal facing new limits, and nations like China and Russia subject to tighter controls.

According to Bloomberg, a replacement rule is expected at a later date.

Instead of issuing immediate new regulations, officials released industry guidance warning companies against using Huawei’s Ascend AI chips and highlighted the risks of allowing US chips to train AI in China.

Secretary Jeffrey Kessler criticised the Biden-era policy, promising a ‘bold, inclusive’ AI strategy that works with allies while limiting access for adversaries.

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Autonomous AI agents are the next phase of enterprise automation

Organisations across sectors are turning to agentic automation—an emerging class of AI systems designed to think, plan, and act autonomously to solve complex, multi-step problems.

Unlike traditional automation tools, which follow rigid rules, agentic systems use large language models (LLMs) and robotic process automation (RPA) to navigate ambiguity and make contextual decisions.

‘Agentic automation is the next generation of automation,’ said UiPath VP Robbie Mackness. ‘It’s about creating systems that can observe, reason, and act with minimal human input.’

Early adopters include the financial sector, where over 25% of firms plan to deploy agentic solutions this year, according to Bank Automation News.

Companies like BlackLine are using it to automate high-judgement accounting tasks, while public sector agencies like the US Navy are trialling the technology for logistics and admin workloads. The recruitment industry is also exploring AI agents for candidate screening and initial assessments.

Experts caution that success depends on identifying the right use cases and implementing proper governance. Still, the potential is clear: agentic automation could unlock entirely new capabilities and redefine how complex work gets done.

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Scale AI expands into Saudi Arabia and UAE

Scale AI, a San Francisco-based startup backed by Amazon, plans to open a new office in Riyadh by the end of the year as part of its broader Middle East expansion.

The company also intends to establish a presence in the United Arab Emirates, although it has yet to confirm the timeline for that move.

Trevor Thompson, the company’s global managing director, said the Gulf is among the fastest-growing regions for AI adoption outside of the US and China.

Gulf states like Saudi Arabia have been investing heavily in tech startups, data centres and computing infrastructure, urging companies to set up local operations and create regional jobs. Salesforce, for instance, has already begun hiring for a $500 million investment in the kingdom.

Founded in 2016, Scale AI provides data-labelling services essential for training AI products, relying on a vast network of contract workers. Its clients include OpenAI and Microsoft.

The company hit a $13.8 billion valuation last year after a $1 billion funding round backed by Amazon, Meta and others.

In 2024, it generated about $870 million in revenue and is reportedly in talks for a deal that could nearly double its value.

Scale AI is also strengthening its regional ties. In February, it signed a five-year agreement with Qatar to enhance public services, followed by a partnership with Abu Dhabi-based Inception in March.

The news coincides with former President Donald Trump’s upcoming visit to Saudi Arabia, where his team is considering lifting export controls on advanced AI chips, potentially boosting the Gulf’s access to cutting-edge technology.

Notably, Scale AI’s former managing director, Michael Kratsios, now advises Trump on tech matters.

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Microsoft and OpenAI rework billion dollar deal

OpenAI and Microsoft are renegotiating the terms of their multibillion-dollar partnership in a move designed to allow the ChatGPT maker to pursue a future public listing, while ensuring Microsoft retains access to its most advanced AI technology.

According to the Financial Times, the talks are centred around adjusting Microsoft’s equity stake in OpenAI’s for-profit arm.

The software giant has invested over US$13 billion in OpenAI and is reportedly prepared to reduce its stake in exchange for extended access to AI developments beyond the current 2030 agreement.

The revisions also include changes to a broader agreement first established in 2019 when Microsoft committed US$1 billion to the partnership.

The restructuring reflects OpenAI’s shift in strategy as it prepares for potential independence from its largest investor. Recent reports suggest the company plans to share a smaller portion of its future revenue with Microsoft, instead of maintaining current terms.

Microsoft has declined to comment on the ongoing negotiations, and OpenAI has yet to respond.

The talks follow Microsoft’s separate US$500 billion joint venture with Oracle and SoftBank to build AI data centres in the US, further signalling the strategic value of securing long-term access to cutting-edge models.

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Microsoft expands cloud push across Europe

Microsoft has unveiled a new set of commitments aimed at strengthening its digital presence across Europe, pledging to expand cloud and AI infrastructure while supporting the region’s economic competitiveness.

Announced by Microsoft President Brad Smith in Brussels, the ‘European Digital Commitments’ include a promise to increase European data centre capacity by 40% within two years, bringing the total to over 200 across 16 countries.

Smith explained that Microsoft’s goal is to provide technology that helps individuals and organisations succeed, rather than simply expanding its reach. He highlighted AI as essential to modern economies, describing it as a driving force behind what he called the ‘AI economy.’

Alongside job creation, Microsoft hopes its presence will spark wider economic benefits for customers and partners throughout the continent.

To ease concerns around data security, particularly in light of US–EU geopolitical tensions, Microsoft has added clauses in agreements with European institutions allowing it to legally resist any external order to halt operations in Europe.

If such efforts failed, Microsoft has arranged for European partners to access its code stored securely in Switzerland, instead of allowing disruptions to affect vital digital services.

Although Microsoft’s investments stand to benefit Europe, they also underscore the company’s deep dependence on the region, with over a quarter of its business based there.

Smith insisted that Microsoft’s global success would not have been possible without its European footprint, and called for continued cooperation across the Atlantic—even in the face of potential tariff disputes or political strains.

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Amazon expands warehouse automation with Vulcan robots

Amazon has officially unveiled its Vulcan robots, an advanced robotics system designed to improve safety and efficiency in its fulfilment centres. Already in operation at facilities in Spokane, USA, and Hamburg, Germany, the new technology was showcased at an event in Dortmund this week.

The robots combine AI-powered software with a spatula-like gripping mechanism and sensors to pick up and stow items with a high degree of precision. Amazon says the robots are capable of handling around 75 percent of its product inventory and can operate at speeds comparable to human workers.

Their design allows them to safely access items stored at the highest and lowest levels of the eight-foot storage pods used throughout Amazon’s centres.

A wider rollout is expected in the UK over the next three years, with several distribution centres in Yorkshire set to adopt the technology.

Amazon highlights the Vulcan system as a key advancement in warehouse automation, aimed at improving worker safety and streamlining complex logistics operations.

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