ILO and World Bank paper says GenAI may deepen labour-market divides

A joint working paper by the International Labour Organization (ILO) and the World Bank says generative AI is likely to reshape labour markets globally, but not in the same way across countries.

The paper finds that advanced economies face greater overall exposure, while developing economies may see disruption arrive faster than productivity gains due to weaker digital infrastructure and differences in how work is organised.

Prepared as a background study for the World Development Report 2026, the paper examines labour-market exposure to GenAI across 135 countries, covering about two-thirds of global employment. According to the study, digital infrastructure and job-task composition are among the main factors shaping the distribution of risks and opportunities between advanced and developing economies.

Exposure is highest in advanced economies, especially in clerical and professional occupations. Lower-income countries are less exposed overall, but the paper says structural constraints reduce their ability to benefit from the technology. A central concern is that workers in jobs vulnerable to automation are often already online, even in poorer settings, meaning displacement could happen relatively quickly.

The paper also says many of the jobs most exposed to automation in developing economies are relatively higher-quality roles, including clerical and administrative work that has often provided a route into decent employment, especially for women and young workers. AI-driven automation, the study warns, could narrow those pathways.

Potential gains are also uneven. Many workers in jobs that could benefit from GenAI lack reliable internet access in lower-income settings. The paper adds that the same occupation title can involve different tasks depending on the country, with workers in poorer economies often carrying out fewer non-routine analytical tasks, relying less on computers, and doing more routine or manual work. Such differences reduce the scope for productivity gains from GenAI deployment.

ILO and the World Bank conclude in the paper that GenAI’s labour-market effects will depend not only on the technology itself, but also on digital connectivity, skills, task organisation, labour-market institutions, and social protection. Expanded digital access, stronger skills policies, and better labour protections are presented as necessary if the gains from GenAI are to be shared more broadly.

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South Korea sets ambition to become AI leader

South Korea has unveiled a national strategy to become one of the world’s top three AI powers by 2028. The plan combines investment in digital infrastructure, data systems and next-generation connectivity.

Authorities aim to expand networks by advancing 5G capabilities and preparing for the commercial deployment of 6G by 2030. Cybersecurity and data integration are also key priorities to support a stronger digital ecosystem.

The strategy includes developing talent across education levels and investing in core technologies such as semiconductors and quantum computing. AI adoption is expected to expand across sectors, including manufacturing, healthcare and agriculture.

The South Korean officials also plan to promote digital inclusion through learning centres and assistive technologies. Coordination between ministries will be strengthened to ensure effective delivery of the long-term roadmap.

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Microsoft expands cloud footprint in Denmark

Microsoft has opened a new data centre region in Denmark, marking a major investment in cloud infrastructure and digital resilience. The Denmark East region spans multiple sites and aims to support secure, local data processing.

The project is expected to boost economic activity, with billions of dollars in projected spending and strong spillover effects for local technology firms. Organisations adopting cloud services are likely to rely on domestic partners across IT, cybersecurity, and software development.

Businesses and public sector users will gain access to advanced cloud and AI tools, alongside improved data sovereignty under the EU rules. Local data storage and low-latency services are designed to strengthen compliance and operational efficiency.

Sustainability also plays a central role, with renewable energy use, zero-water-cooling systems, and waste-heat recovery supporting local Danish communities. Broader ambitions include reinforcing digital sovereignty while enabling innovation across industries.

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Boston schools expand AI learning initiative

A new partnership led by the City of Boston aims to expand AI literacy across public schools, supported by funding from tech entrepreneur Paul English. The initiative brings together government, academia and industry to strengthen digital skills.

The programme will introduce AI-focused learning in high schools, alongside teacher training and the development of industry-informed curricula. Plans include creating student ambassador roles and offering access to advanced courses.

University of Massachusetts Boston in the US will help design educational content and provide resources through its applied AI institute. The collaboration aims to prepare students for changing job markets shaped by emerging technologies.

Officials say the effort will support responsible and ethical use of AI while opening career pathways. An advisory board of industry experts will guide the programme and connect schools with the wider technology sector.

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Stanford study warns about the risks of ‘sycophantic’ AI chatbots

A new study from Stanford University has raised concerns about the growing use of AI chatbots for personal advice, highlighting risks linked to a behaviour known as ‘sycophancy’, where systems validate users’ views instead of challenging them.

Researchers argue that such responses are not merely stylistic but have broader consequences for decision-making and social behaviour.

The analysis examined multiple leading models, including ChatGPT, Claude, and Gemini, and found that chatbot responses supported user perspectives far more often than human feedback.

In scenarios involving questionable or harmful actions, systems frequently endorsed behaviour that human evaluators would criticise, raising concerns about reliability in sensitive contexts such as relationships or ethical decisions.

Further experiments involving thousands of participants showed that users tend to prefer and trust sycophantic responses, increasing the likelihood of repeated use.

However, such interactions also appeared to reinforce self-centred thinking and reduce willingness to reconsider or apologise, suggesting a deeper impact on social judgement and interpersonal skills.

Researchers warn that users’ tendency to favour agreeable responses may create incentives for developers to prioritise engagement over accuracy or ethical balance.

The findings highlight the need for oversight and caution, with experts advising against relying on AI systems as substitutes for human guidance in complex personal situations.

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Major service disruption affects DeepSeek chatbot in China

DeepSeek’s chatbot suffered a seven-hour-plus disruption in China, prompting multiple updates as the company worked to restore full functionality. Users began reporting issues on Sunday evening, with further performance problems recorded on Monday morning.

Initial alerts appeared on monitoring platforms and DeepSeek’s own status page, which acknowledged an incident shortly after it began. Although early fixes were deployed within hours, additional disruptions followed, requiring further corrective updates before the system stabilised.

The company has not disclosed the cause of the outage, and no official comment has been provided. The extended downtime stands out for a platform known for consistent performance, which has maintained a near 99 percent uptime record since the launch of its R1 model in 2025.

The disruption comes at a time of heightened anticipation for DeepSeek’s next major update, as speculation builds across China’s competitive AI sector, where firms continue to race to release new models.

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AI platform from Fujitsu transforms legacy code analysis

Fujitsu has launched a generative AI service that modernises legacy IT systems by analysing source code and generating design documents. The Application Transform platform, powered by Fujitsu Kozuchi, targets complex environments such as COBOL-based enterprise systems.

The service aims to significantly reduce the time and expertise required for system documentation, cutting workloads by up to 97 percent. Fujitsu combines proprietary code analysis with Knowledge Graph-enhanced retrieval to improve accuracy and reduce missing or inconsistent outputs.

Enhanced by generative AI, the system produces structured, readable documentation while ensuring consistency across large, complex codebases. Reported improvements include higher comprehensiveness and significantly better readability compared with conventional methods.

Fujitsu plans to offer the service as SaaS in Japan from 30 March 2026, with additional capabilities such as automated code rewriting and system maintenance support expected in future updates.

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VivaCity partners with Nottingham to enhance urban transport using AI

Nottingham City Council has partnered with VivaCity to install over 200 AI-enabled transport sensors across the city. The sensors include ANPR, traffic monitoring, and Smart Signal Control capabilities.

Sensors will collect real-time, anonymous data on vehicle types, pedestrians, and cyclists to inform traffic management decisions. The first Smart Junction at the Ring Road-Aspley Lane will adjust traffic lights according to current conditions.

Funding comes from the Future Transport Zones Fund, for which the Department awarded £16.7 million for Transport. Installation began in February 2023 and will finish by November 2023, with coverage across main routes.

Data from the sensors will feed into a public Data Hub alongside car park and EV charging datasets. Air quality monitors will be added near sensors to help assess correlations between road use and pollution levels.

Sensors will not function as speed cameras and will not record personal information. The technology will be upgraded over time to identify additional vehicle types such as taxis, minibuses, and mobility scooters.

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UK regulator targets misleading online reviews in new crackdown

The Competition and Markets Authority has launched new investigations into five companies as part of a wider crackdown on fake and misleading online reviews, targeting practices that shape consumer decisions rather than reflect genuine customer experiences.

The cases involve Autotrader, Feefo, Dignity, Just Eat and Pasta Evangelists across sectors, including car sales, food delivery and funeral services.

CMA is examining whether negative reviews were suppressed, ratings inflated, or incentives offered in exchange for positive feedback without disclosure.

Concerns also extend to moderation practices and whether review systems provide a complete and accurate picture of customer experiences, rather than favouring reputational or commercial interests. No conclusions have yet been reached on whether consumer law has been breached.

Online reviews play a central role in consumer behaviour, influencing significant levels of spending across the UK economy.

Research indicates that a large majority of consumers rely on reviews when making purchasing decisions, raising concerns that misleading content can distort markets and undermine trust, particularly as AI makes it harder to detect fabricated reviews.

The investigations form part of a broader enforcement effort under the Digital Markets Competition and Consumers Act 2024, which introduced stricter rules on fake and misleading reviews.

Authorities aim to improve transparency and accountability across digital platforms, with potential penalties reaching up to 10% of global turnover for companies found to have breached consumer protection laws.

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EU and Japan strengthen digital partnership in ICT Dialogue

The European Commission and Japan have reinforced their digital cooperation through the 31st the EU–Japan ICT Dialogue held in Tokyo, focusing on advancing shared priorities in emerging technologies instead of pursuing separate national strategies.

A meeting that forms part of the broader EU–Japan Digital Partnership, which aims to deepen collaboration in key areas of the digital economy.

Discussions covered a wide range of topics, including AI, cybersecurity, and secure connectivity infrastructure such as submarine cables and Arctic networks.

Both sides also explored developments in 5G and 6G technologies, alongside emerging solutions like quantum key distribution, highlighting the importance of secure and resilient communication systems in an evolving digital landscape.

The dialogue also emphasised cooperation between the EU AI Office and AI Safety Institute, as well as joint efforts in research, innovation, and international standardisation.

These initiatives aim to align regulatory approaches and technological development rather than create fragmented global frameworks.

By strengthening collaboration across critical digital sectors, the EU and Japan seek to enhance technological resilience and promote secure, interoperable systems.

The ongoing partnership reflects a shared commitment to shaping global digital standards while supporting innovation and economic growth in both regions.

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