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Reddit experiences widespread downtime

Reddit users worldwide experienced disruptions on Thursday, with thousands reporting difficulties accessing the platform. According to NetBlocks, a global internet watchdog, the outage was not linked to any government-level restrictions. Reports on Downdetector spiked to around 56,000 at their peak, with many users taking to social media to express frustration.

Despite widespread complaints, Reddit’s official status page showed no recorded incidents, and the company has yet to provide an explanation. Some users reported that the platform worked fine for them, particularly those using older versions or alternative browsing methods.

By Thursday evening, reports of issues had significantly dropped, and services seemed to return to normal. While the outage was brief, it highlights the growing reliance on online platforms and the disruptions that even short technical failures can cause.

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Google finalising locations for first Indian retail stores

Google is close to selecting locations for its first physical retail stores in India, marking its first such expansion outside the US. The company views India as a key market and has invested $10 billion in the country. Currently, Google operates only five retail stores, all in the US, selling Pixel phones, watches, and earbuds.

New Delhi and Mumbai are emerging as the most likely choices for the initial stores, with Bengaluru also considered. The planned outlets are expected to be around 15,000 square feet and may take at least six months to open. If successful, Google is likely to expand with more stores across the country.

By launching physical stores, Google aims to adopt a retail strategy similar to Apple’s, which has helped drive massive revenue growth over the past two decades.

Apple opened its first company-run stores in India in 2023 and currently dominates the country’s premium smartphone market. Google, which started manufacturing Pixel phones in India, is looking to strengthen its presence in this segment.

Before opening the stores, Google must navigate regulatory and compliance requirements. The company also faces legal challenges in India, including antitrust cases related to its in-app billing system and smart TV market practices. Despite these hurdles, Google remains committed to executing its retail expansion in India.

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Telstra faces penalties after broadband speed ruling

Australia’s Federal Court has ruled that telecom giant Telstra misled customers about downgrading the upload speed of its broadband plans. The Australian Competition & Consumer Commission (ACCC) initiated legal action in December 2022, accusing Telstra of downgrading the upload speeds for nearly 9,000 customers in 2020 without informing them or adjusting charges accordingly.

The ACCC argued that Telstra’s failure to notify customers deprived them of the chance to decide whether the altered service met their needs. The regulator is seeking penalties, compensation for affected customers, and other measures, with a final decision to be made by the court later.

Telstra expressed disappointment in the ruling but acknowledged the court’s decision. A spokesperson said the company would review the judgment before deciding on further steps.

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Google plans global expansion of YouTube Premium Lite

Google is reportedly preparing to launch YouTube Premium Lite, a cheaper alternative to its full subscription service, in several countries, including the US, Australia, Germany and Thailand. Bloomberg reports that the service will cater to users who want an ad-free experience for most videos but do not necessarily need access to YouTube Music.

YouTube previously tested a similar version of Premium Lite in parts of Europe in 2021, but the plan was discontinued in 2023. However, recent tests suggest that the updated version may include limited ads rather than a completely ad-free experience. Pricing remains unclear, but in Australia, a test version was listed at $8.99 AUD per month, significantly lower than the standard YouTube Premium price.

A YouTube spokesperson confirmed that the company is working on a new subscription tier with ‘most videos ad-free’ and hopes to expand it with support from its partners. While no official launch date has been announced, the move could provide a middle ground for users seeking fewer interruptions without committing to the full YouTube Premium package.

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Brazil slaps X with $1.42 million fine for noncompliance

Brazil‘s Supreme Court Justice Alexandre de Moraes has fined social media platform X, owned by Elon Musk, 8.1 million reais ($1.42 million) for failing to comply with judicial orders. The ruling, made public on Thursday, follows a legal case from 2023 where the court had instructed X to remove a profile spreading misinformation and provide the user’s registration data.

X’s failure to meet these demands resulted in a daily fine of 100,000 reais, and the company’s local legal representative faced potential criminal liability. The court order required the immediate payment of the fine, citing the platform’s noncompliance. X’s legal team in Brazil has not commented on the matter.

In 2024, X faced a month-long suspension in Brazil for not adhering to court orders related to hate speech moderation and for failing to designate a legal representative in the country, as mandated by law.

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Amazon’s own Appstore will no longer work on Android devices

Amazon has announced that its Appstore will no longer support Android devices from 20 August, 2025. While the marketplace will remain available on Fire TV and Amazon tablets, the company has not provided a clear reason for the change. Apps previously downloaded through the Appstore may continue to function, but Amazon warns they will no longer receive updates and may stop working over time.

This decision follows Microsoft’s move to discontinue Amazon’s Appstore support on Windows in early March. Alongside this, Amazon is also shutting down its Amazon Coins programme, a virtual currency used for app purchases. Users can spend their remaining balances until 20 August, after which refunds will be issued for any unused coins.

Despite attempts to compete with Google’s Play Store, Amazon’s Appstore struggled to gain widespread traction. While it initially offered unique features like app test drives and exclusive deals, its market share has diminished over time. With this latest move, Amazon appears to be shifting focus away from third-party Android devices, consolidating its ecosystem around its own hardware.

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Sanas raises millions to transform call centre communication

AI start-up Sanas has raised $65 million in a new funding round, valuing the company at over $500 million. The firm, founded in 2020, uses artificial intelligence to modify call centre workers’ accents in real time, aiming to reduce discrimination and improve communication. Its software preserves the speaker’s emotions and identity while adjusting phonetic patterns instantly.

The company was inspired by a call centre worker’s struggle with accent bias, leading its founders to develop a solution that enhances clarity without replacing human connection. Despite concerns that such technology may homogenise voices rather than promote acceptance of diverse accents, Sanas insists its mission is to break barriers and reduce discrimination.

With an annual revenue of $21 million and a growing client base across healthcare, logistics, and manufacturing, Sanas is rapidly expanding. The company plans to develop new AI-driven speech technologies, increase its global presence, and open an office in the Philippines, a major hub for call centres.

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Gemini AI now requires separate app on iOS

Google has removed its AI assistant, Gemini, from the main Google app on iOS, encouraging users to download the standalone Gemini app instead. The change, announced via an email to customers, is seen as a strategic move to position Gemini as a direct competitor to AI chatbots like ChatGPT and Claude.

The dedicated Gemini app allows users to interact with the AI assistant through voice and text, integrate it with Google services like Search and YouTube, and access advanced features such as AI-generated summaries and image creation. Those who attempt to use Gemini in the main Google app will now see a message directing them to the App Store.

While the shift may enable Google to roll out new AI features more efficiently, it also risks reducing Gemini’s reach, as some users may not be inclined to download a separate app. The company is also promoting its Google One AI Premium plan through the Gemini app, offering access to its more advanced capabilities.

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Apple rejects UK plans for mobile browser controls

Apple has pushed back against proposed remedies from the UK’s competition watchdog, arguing they could hinder innovation in the mobile browser market. The Competition and Markets Authority (CMA) is investigating Apple and Google’s dominance in browser engines and cloud gaming distribution through app stores, with potential regulatory measures under consideration.

In its response, Apple stated that mandating free access to future WebKit updates or iOS features used by Safari would be unfair, given the significant resources required to develop them. The company warned this could lead to ‘free-riding’ by third parties and discourage further investment in browser technologies.

The UK CMA’s investigation aims to increase competition in the mobile browser space, where Apple’s WebKit engine is a key player. However, Apple insists that the proposed changes would harm its ability to innovate and could ultimately reduce the quality of browser experiences for users. The regulator is expected to continue assessing industry feedback before making a final decision.

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Australian kids overlook social media age checks

A recent report by Australia’s eSafety regulator reveals that children in the country are finding it easy to bypass age restrictions on social media platforms. The findings come ahead of a government ban, set to take effect at the end of 2025, that will prevent children under the age of 16 from using these platforms. The report highlights data from a national survey on social media use among 8 to 15-year-olds and feedback from eight major services, including YouTube, Facebook, and TikTok.

The report shows that 80% of Australian children aged 8 to 12 were using social media in 2024, with YouTube, TikTok, Instagram, and Snapchat being the most popular platforms. While most platforms, except Reddit, require users to enter their date of birth during sign-up, the report indicates that these systems rely on self-declaration, which can be easily manipulated. Despite these weaknesses, 95% of teens under 16 were found to be active on at least one of the platforms surveyed.

While some platforms, such as TikTok, Twitch, and YouTube, have introduced tools to proactively detect underage users, others have not fully implemented age verification technologies. YouTube remains exempt from the upcoming ban, allowing children under 13 to use the platform with parental supervision. However, eSafety Commissioner Julie Inman Grant stressed that there is still significant work needed to enforce the government’s minimum age legislation effectively.

The report also noted that most of the services surveyed had conducted research to improve their age verification processes. However, as the law approaches, there are increasing calls for app stores to take greater responsibility for enforcing age restrictions.

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