Telecommunications infrastructure

Davos 2026 reveals competing visions for AI

AI has dominated debates at Davos 2026, matching traditional concerns such as geopolitics and global trade while prompting deeper reflection on how the technology is reshaping work, governance, and society.

Political leaders, executives, and researchers agreed that AI development has moved beyond experimentation towards widespread implementation.

Microsoft chief executive Satya Nadella argued that AI should deliver tangible benefits for communities and economies, while warning that adoption will remain uneven due to disparities in infrastructure and investment.

Access to energy networks, telecommunications, and capital was identified as a decisive factor in determining which regions can fully deploy advanced systems.

Other voices at Davos 2026 struck a more cautious tone. AI researcher Yoshua Bengio warned against designing systems that appear too human-like, stressing that people may overestimate machine understanding.

Philosopher Yuval Noah Harari echoed those concerns, arguing that societies lack experience in managing human and AI coexistence and should prepare mechanisms to correct failures.

The debate also centred on labour and global competition.

Anthropic’s Dario Amodei highlighted geopolitical risks and predicted disruption to entry-level white-collar jobs. At the same time, Google DeepMind chief Demis Hassabis forecast new forms of employment alongside calls for shared international safety standards.

Together, the discussions underscored growing recognition that AI governance will shape economic and social outcomes for years ahead.

Diplo is live reporting on all sessions from the World Economic Forum 2026 in Davos.

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OpenAI models embedded into ServiceNow for enterprise automation

ServiceNow has announced a multi-year agreement positioning OpenAI as a preferred intelligence capability across its enterprise platform, extending access to frontier AI models for organisations running tens of billions of workflows each year.

The partnership reflects a broader shift towards operational AI embedded directly within business systems instead of experimental deployments.

By integrating OpenAI models such as GPT-5.2 into the ServiceNow AI Platform, enterprises can embed reasoning and automation into secure workflows spanning IT, finance, human resources, and customer operations.

AI tools are designed to analyse context, recommend actions, and execute tasks within existing governance frameworks instead of functioning as standalone assistants.

Executives from both companies emphasised that the collaboration aims to deliver measurable outcomes at scale.

ServiceNow highlighted its role in coordinating complex enterprise environments, while OpenAI stressed the importance of deploying agentic AI capable of handling work end to end within permissioned infrastructures.

Looking ahead, the partnership plans to expand towards multimodal and voice-based interactions, enabling employees to communicate with AI systems through speech, text, and visual inputs.

The initiative strengthens OpenAI’s enterprise footprint while reinforcing ServiceNow’s ambition to act as a central control layer for AI-driven business operations.

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UNESCO raises alarm over government use of internet shutdowns

Yesterday, UNESCO expressed growing concern over the expanding use of internet shutdowns by governments seeking to manage political crises, protests, and electoral periods.

Recent data indicate that more than 300 shutdowns have occurred across over 54 countries during the past two years, with 2024 recorded as the most severe year since 2016.

According to UNESCO, restricting online access undermines the universal right to freedom of expression and weakens citizens’ ability to participate in social, cultural, and political life.

Access to information remains essential not only for democratic engagement but also for rights linked to education, assembly, and association, particularly during moments of instability.

Internet disruptions also place significant strain on journalists, media organisations, and public information systems that distribute verified news.

Instead of improving public order, shutdowns fracture information flows and contribute to the spread of unverified or harmful content, increasing confusion and mistrust among affected populations.

UNESCO continues to call on governments to adopt policies that strengthen connectivity and digital access rather than imposing barriers.

The organisation argues that maintaining open and reliable internet access during crises remains central to protecting democratic rights and safeguarding the integrity of information ecosystems.

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UK study tests social media restrictions on children’s mental health

A major UK research project will examine how restricting social media use affects children’s mental health, sleep, and social lives, as governments debate tougher rules for under-16s.

The trial involves around 4,000 pupils from 30 secondary schools in Bradford and represents one of the first large-scale experimental studies of its kind.

Participants aged 12 to 15 will either have their social media use monitored or restricted through a research app limiting access to major platforms to one hour per day and imposing a night-time curfew.

Messaging services such as WhatsApp will remain available instead of being restricted, reflecting their role in family communication.

Researchers from the University of Cambridge and the Bradford Centre for Health Data Science will assess changes in anxiety, depression, sleep patterns, bullying, and time spent with friends and family.

Entire year groups within each school will experience the same conditions to capture social effects across peer networks rather than isolated individuals.

The findings, expected in summer 2027, arrive as UK lawmakers consider proposals for a nationwide ban on social media use by under-16s.

Although independent from government policy debates, the study aims to provide evidence to inform decisions in the UK and other countries weighing similar restrictions.

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New EU cybersecurity package strengthens resilience and ENISA powers

The European Commission has unveiled a broad cybersecurity package that moves the EU beyond certification reform towards systemic resilience across critical digital infrastructure.

Building on plans to expand EU cybersecurity certification beyond products and services, the revised Cybersecurity Act introduces a risk-based framework for securing ICT supply chains, with particular focus on dependencies, foreign interference, and high-risk third-country suppliers.

A central shift concerns supply-chain security as a geopolitical issue. The proposal enables mandatory derisking of mobile telecommunications networks, reinforcing earlier efforts under the 5G security toolbox.

Certification reform continues through a redesigned European Cybersecurity Certification Framework, promising clearer governance, faster scheme development, and voluntary certification that can cover organisational cyber posture alongside technical compliance.

The package also tackles regulatory complexity. Targeted amendments to the NIS2 Directive aim to ease compliance for tens of thousands of companies by clarifying jurisdictional rules, introducing a new ‘small mid-cap’ category, and streamlining incident reporting through a single EU entry point.

Enhanced ransomware data collection and cross-border supervision are intended to reduce fragmentation while strengthening enforcement consistency.

ENISA’s role is further expanded from coordination towards operational support. The agency would issue early threat alerts, assist in ransomware recovery with national authorities and Europol, and develop EU-wide vulnerability management and skills attestation schemes.

Together, the measures signal a shift from fragmented safeguards towards a more integrated model of European cyber sovereignty.

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AI traffic filtering raises risks for foreign crypto platforms in Russia

Russia’s telecom watchdog is preparing to expand its use of AI to monitor and restrict access to prohibited online content, a move expected to affect parts of the cryptocurrency ecosystem.

Roskomnadzor plans to invest more than 2 billion rubles in machine-learning tools designed to analyse internet traffic and improve enforcement against banned websites and VPN services. Blocking activity has already accelerated, with hundreds of VPNs and more than a million websites restricted during 2025.

Industry observers warn that stronger filtering could disrupt access to foreign-based crypto exchanges, mining pools, and information services. Major platforms are not currently blocked, but wider AI use is expected to accelerate detection of mirror sites and circumvention tools.

Regulatory changes under discussion could further reshape market access. Proposals would allow licensed domestic institutions to handle crypto transactions while imposing separate rules on specialised exchanges, potentially limiting the operations of foreign providers.

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Verizon responds to major network outage

A large-scale network disruption has been confirmed by Verizon, affecting wireless voice, messaging, and mobile data services and leaving many customer devices operating in SOS mode across several regions.

The company acknowledged service interruptions during Wednesday afternoon and evening, while emergency calling capabilities remained available.

Additionally, the telecom provider issued multiple statements apologising for the disruption and pledged to provide account credits to impacted customers. Engineering teams were deployed throughout the incident, with service gradually restored later in the day.

Verizon advised users still experiencing connectivity problems to restart their devices once normal operations resumed.

Despite repeated updates, the company has not disclosed the underlying cause of the outage. Independent outage-tracking platforms described the incident as a severe breakdown in cellular connectivity, with most reports citing complete signal loss and mobile phone failures.

Verizon stated that further updates would be shared following internal reviews, while rival mobile networks reported no comparable disruptions during the same period.

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Cloudflare acquires Human Native to build a fair AI content licensing model

San Francisco-based company Cloudflare has acquired Human Native, an AI data marketplace designed to connect content creators with AI developers seeking high-quality training and inference material.

A move that reflects growing pressure to establish clearer economic rules for how online content is used by AI systems.

The acquisition is intended to help creators and publishers decide whether to block AI access entirely, optimise material for machine use, or license content for payment instead of allowing uncontrolled scraping.

Cloudflare says the tools developed through Human Native will support transparent pricing and fair compensation across the AI supply chain.

Human Native, founded in 2024 and backed by UK-based investors, focuses on structuring original content so it can be discovered, accessed and purchased by AI developers through standardised channels.

The team includes researchers and engineers with experience across AI research, design platforms and financial media.

Cloudflare argues that access to reliable and ethically sourced data will shape long-term competition in AI. By integrating Human Native into its wider platform, the company aims to support a more sustainable internet economy that balances innovation with creator rights.

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Brazil excluded from WhatsApp rival AI chatbot ban

WhatsApp has excluded Brazil from its new restriction on third-party general-purpose chatbots, allowing AI providers to continue operating on the platform despite a broader policy shift affecting other markets.

The decision follows action by the competition authority of Brazil, which ordered Meta to suspend elements of the policy while assessing whether the rules unfairly disadvantage rival chatbot providers in favour of Meta AI.

Developers have been informed that services linked to Brazilian phone numbers do not need to stop responding to users or issue service warnings.

Elsewhere, WhatsApp has introduced a 90-day grace period starting in mid-January, requiring chatbot developers to halt responses and notify users that services will no longer function on the app.

The policy applies to tools such as ChatGPT and Grok, while customer service bots used by businesses remain unaffected.

Italy has already secured a similar exemption after regulatory scrutiny, while the EU has opened an antitrust investigation into the new rules.

Meta continues to argue that general-purpose AI chatbots place technical strain on systems designed for business messaging instead of acting as an open distribution platform for AI services.

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EU lawmakers push limits on AI nudity apps

More than 50 EU lawmakers have called on the European Commission to clarify whether AI-powered applications for nudity are prohibited under existing EU legislation, citing concerns about online harm and legal uncertainty.

The request follows public scrutiny of the Grok, owned by xAI, which was found to generate manipulated intimate images involving women and minors.

Lawmakers argue that such systems enable gender-based online violence and the production of child sexual abuse material instead of legitimate creative uses.

In their letter, lawmakers questioned whether current provisions under the EU AI Act sufficiently address nudification tools or whether additional prohibitions are required. They also warned that enforcement focused only on substantial online platforms risks leaving similar applications operating elsewhere.

While EU authorities have taken steps under the Digital Services Act to assess platform responsibilities, lawmakers stressed the need for broader regulatory clarity and consistent application across the digital market.

Further political debate on the issue is expected in the coming days.

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