Starlink adds Grok AI chatbot to improve customer support

A Grok-powered AI support tool has been added to Starlink’s website, expanding automated help for broadband users. The chatbot builds on a similar service already available through the company’s mobile app.

Users can access the chatbot via the checkout support page, receiving a link by email. Responses are limited to Starlink services and usually appear within several seconds.

The system is designed to streamline support for millions of users worldwide, including rural UK customers. Public opinion remains divided over the growing reliance on AI instead of human support staff.

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UK considers social media limits for youth

Keir Starmer has told Labour MPs that he is open to an Australian-style ban on social media for young people, following concerns about the amount of time children spend on screens.

The prime minister said reports of very young children using phones for hours each day have increased anxiety about the effects of digital platforms on under-16s.

Starmer previously opposed such a ban, arguing that enforcement would prove difficult and might instead push teenagers towards unregulated online spaces rather than safer platforms. Growing political momentum across Westminster, combined with Australia’s decision to act, has led to a reassessment of that position.

Speaking to MPs, Starmer said different enforcement approaches were being examined and added that phone use during school hours should be restricted.

UK ministers have also revisited earlier proposals aimed at reducing the addictive design of social media and strengthening safeguards on devices sold to teenagers.

Support for stricter measures has emerged across party lines, with senior figures from Labour, the Conservatives, the Liberal Democrats and Reform UK signalling openness to a ban.

A final decision is expected within months as ministers weigh child safety, regulation and practical implementation.

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US exit from global bodies leaves digital governance mostly intact

The United States’ recent withdrawal from several international organisations has raised concerns about the future of global digital cooperation, but its impact on technology governance appears more limited than initial headlines suggest. In a blog post titled ‘USA’s exit from international organisations leaves digital governance largely unscathed’, Jovan Kurbalija argues that Washington is not abandoning digital multilateralism outright, but selectively disengaging from forums it sees as less aligned with its interests.

While the US stepped back from dozens of international initiatives in early January, most major technology-related bodies remained unaffected. Organisations central to standards, infrastructure, and spectrum coordination, such as the International Telecommunication Union and international standardisation bodies, continue to enjoy US support.

According to Kurbalija, this reflects a pragmatic calculation. Multilateral tech forums often enable the US to project power more efficiently than bilateral arrangements, particularly in areas such as global interoperability and satellite governance.

The most notable digital-related withdrawals were from the Freedom Online Coalition and the Global Forum on Cyber Expertise. Both initiatives focus on values-based cooperation, such as human rights online and cyber capacity development, and have limited institutional power. Kurbalija suggests the exits may signal a shift away from multilateral approaches to internet freedom and development-oriented cyber assistance, in favour of bilateral tools, national security measures, and tighter control over technology diffusion.

Greater uncertainty surrounds US disengagement from broader UN bodies with growing digital relevance, including UNCTAD and UN DESA. These organisations host discussions on digital trade, data governance, and the follow-up to global digital summits.

Although their work is unlikely to collapse, Kurbalija warns that reduced US involvement could weaken momentum, resources, and agenda-setting power, particularly in areas important to developing countries.

Overall, the blog argues that US digital governance policy is becoming more selective rather than isolationist. Washington appears willing to stay engaged where international cooperation supports its strategic and commercial interests, while withdrawing from spaces tied to development, training, or rights-based agendas.

For now, Kurbalija concludes, the foundations of global digital governance remain intact, but the balance of priorities is clearly shifting.

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Morocco outlines national AI roadmap to 2030

Morocco is preparing to unveil ‘Maroc IA 2030’, a national AI roadmap designed to structure the country’s AI ecosystem and strengthen digital transformation.

The strategy seeks to modernise public services, improve interoperability across digital systems and enhance economic competitiveness, according to officials ahead of the ‘AI Made in Morocco’ event in Rabat.

A central element of the plan involves the creation of Al Jazari Institutes, a national network of AI centres of excellence connecting academic research with innovation and regional economic needs.

A roadmap that prioritises technological autonomy, trusted AI use, skills development, support for local innovation and balanced territorial coverage instead of fragmented deployment.

The initiative builds on the Digital Morocco 2030 strategy launched in 2024, which places AI at the core of national digital policy.

Authorities expect the combined efforts to generate around 240,000 digital jobs and contribute approximately $10 billion to gross domestic product by 2030, while improving the international AI readiness ranking of Morocco.

Additional measures include the establishment of a General Directorate for AI and Emerging Technologies to oversee public policy and the development of an Arab African regional digital hub in partnership with the United Nations Development Programme.

Their main goal is to support sustainable and responsible digital innovation.

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Australia raises concerns over AI misuse on X

The eSafety regulator in Australia has expressed concern over the misuse of the generative AI system Grok on social media platform X, following reports involving sexualised or exploitative content, particularly affecting children.

Although overall report numbers remain low, authorities in Australia have observed a recent increase over the past weeks.

The regulator confirmed that enforcement powers under the Online Safety Act remain available where content meets defined legal thresholds.

X and other services are subject to systemic obligations requiring the detection and removal of child sexual exploitation material, alongside broader industry codes and safety standards.

eSafety has formally requested further information from X regarding safeguards designed to prevent misuse of generative AI features and to ensure compliance with existing obligations.

Previous enforcement actions taken in 2025 against similar AI services resulted in their withdrawal from the Australian market.

Additional mandatory safety codes will take effect in March 2026, introducing new obligations for AI services to limit children’s exposure to sexually explicit, violent and self-harm-related material.

Authorities emphasised the importance of Safety by Design measures and continued international cooperation among online safety regulators.

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China pushes frontier tech from research to real-world applications

Innovations across China are moving rapidly from laboratories into everyday use, spanning robotics, autonomous vehicles and quantum computing. Airports, hotels and city streets are increasingly becoming testing grounds for advanced technologies.

In Hefei, humanoid cleaning robots developed by local start-up Zerith are already operating in public venues across major cities. The company scaled from prototype to mass production within a year, securing significant commercial orders.

Beyond robotics, frontier research is finding industrial applications in energy, healthcare and manufacturing. Advances from fusion research and quantum mechanics are being adapted for cancer screening, battery safety and precision measurement.

Policy support and investment are accelerating this transition from research to market. National planning and local funding initiatives aim to turn scientific breakthroughs into scalable technologies with global reach.

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Photonic secures $130 million to scale quantum computing systems

Canadian quantum computing company Photonic has raised $130 million in the first close of a new investment round led by Planet First Partners. New backers include RBC and TELUS, alongside returning investors.

The funding brings Photonic’s total capital raised to $271 million and supports the development of fault-tolerant quantum systems. The company combines silicon-based qubits with built-in photonic connectivity.

Photonic’s entanglement-first architecture is designed to scale across existing global telecom networks. The approach aims to enable large, distributed quantum computers rather than isolated machines.

Headquartered in Vancouver, Photonic plans to utilise the investment to accelerate key product milestones and expand its team. Investors see strong potential across finance, sustainability, telecommunications and security sectors.

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OpenAI and SoftBank back a $1 billion AI data centre energy partnership

SoftBank Group and OpenAI announced a strategic partnership with SB Energy, involving a combined investment of $1 billion to support the development of large-scale AI data centres and energy infrastructure in the US.

The agreement forms part of the broader Stargate initiative, which aims to expand domestic AI computing capacity.

As part of the arrangement, OpenAI signed a lease for a 1.2 gigawatt data centre project in Milam County, Texas, with SB Energy selected to develop and operate the facility.

The partners stated that the project is designed to support the rising demand for AI computing while minimising water usage and enhancing local energy supply.

SB Energy also secured an additional $800 million in redeemable preferred equity from Ares, strengthening its financial position for further expansion.

The companies stated that the collaboration is expected to generate construction employment, long-term operational roles and investment in grid modernisation, while establishing a scalable model for future AI-focused data centre developments.

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UMMC conducts one of first multi-country live surgeries using 5G and AI

Universiti Malaya Medical Centre has carried out what it described as one of the world’s first real-time, multi-country live surgeries using a 5G-enabled AI and extended reality platform.

The ear, nose, and throat procedure took place in Petaling Jaya using apoQlar’s HoloMedicine Robotics extended reality system. Surgeons were connected with international students and specialists through CelcomDigi’s 5G network.

Participants joined from the United States, South Korea, Bhutan, the Philippines, Indonesia, Thailand, Singapore, and several states in Malaysia. Institutions included Harvard Medical School, Mayo Clinic, and Vanderbilt University Medical Centre.

The platform delivered three-dimensional views, live annotations, and two-way communication between the surgical team and international experts. CelcomDigi said its ultra-low-latency 5G connectivity enabled high-definition video and synchronised audio throughout the procedure.

UMMC said the live surgeries initiative demonstrated how extended reality and AI tools can support remote training and specialist collaboration without disrupting clinical workflows. The hospital plans to conduct further live urology, colorectal, and ENT sessions using the same system.

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Why data centres are becoming a flashpoint in US towns

As AI and cloud computing drive unprecedented demand for digital infrastructure, Big Tech’s rapid expansion of data centres is increasingly colliding with resistance at the local level. Across the United States, communities are pushing back against large-scale facilities they say threaten their quality of life, environment, and local character.

Data centres, massive complexes packed with servers and supported by vast energy and water resources, are multiplying quickly as companies race to secure computing power and proximity to electricity grids. But as developers look beyond traditional tech hubs and into suburbs, small towns, and rural areas, they are finding residents far less welcoming than anticipated.

What were once quiet municipal board meetings are now drawing standing-room-only crowds. Residents argue that data centres bring few local jobs while consuming enormous amounts of electricity and water, generating constant noise, and relying on diesel generators that can affect air quality. In farming communities, the loss of open land and agricultural space has become a significant concern, as homeowners worry about declining property values and potential health risks.

Opposition efforts are becoming more organised and widespread. Community groups increasingly share tactics online, learning from similar struggles in other states. Yard signs, door-to-door campaigns, and legal challenges have become common tools for advocacy. According to industry observers, the level of resistance has reached unprecedented heights in infrastructure development.

Tracking groups report that dozens of proposed data centre projects worth tens of billions of dollars have recently been delayed or blocked due to local opposition and regulatory hurdles. In some US states, more than half of proposed developments are now encountering significant pushback, forcing developers to reconsider timelines, locations, or even entire projects.

Electricity costs are a major concern, fueling public anger. In regions already experiencing rising utility bills, residents fear that large data centres will further strain power grids and push prices even higher.

Water use is another flashpoint, particularly in areas that rely on wells and aquifers. Environmental advocates warn that long-term impacts are still poorly understood, leaving communities to shoulder the risks.

The growing resistance is having tangible consequences for the industry. Developers say uncertainty around zoning approvals and public support is reshaping investment strategies. Some companies are choosing to sell sites once they secure access to power, often the most valuable part of a project, rather than risk prolonged local battles that could ultimately derail construction.

Major technology firms, including Microsoft, Google, Amazon, and Meta, have largely avoided public comment on the mounting opposition. However, Microsoft has acknowledged in regulatory filings that community resistance and local moratoriums now represent a material risk to its infrastructure plans.

Industry representatives argue that misinformation has contributed to public fears, claiming that modern data centres are far cleaner and more efficient than critics suggest. In response, trade groups are urging developers to engage with communities earlier, be more transparent, and highlight the economic benefits, such as tax revenue and infrastructure investment. Promises of water conservation, energy efficiency, and community funding have become central to outreach efforts.

In some communities, frustration has been amplified by revelations that plans were discussed quietly among government agencies and utilities long before residents were informed. Once disclosed, these projects have sparked accusations of secrecy, accelerating public distrust and mobilisation.

Despite concessions and promises of further dialogue, many opponents say their fight is far from over. As demand for data centres continues to grow, the clash between global technology ambitions and local community concerns is shaping up to be one of the defining infrastructure battles of the digital age.

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