EU warns Meta and TikTok over transparency failures

The European Commission has found that Meta and TikTok violated key transparency obligations under the EU’s Digital Services Act (DSA). According to preliminary findings, both companies failed to provide adequate data access to researchers studying public content on their platforms.

The Commission said Facebook, Instagram, and TikTok imposed ‘burdensome’ conditions that left researchers with incomplete or unreliable data, hampering efforts to investigate the spread of harmful or illegal content online.

Meta faces additional accusations of breaching the DSA’s rules on user reporting and complaints. The Commission said the ‘Notice and Action’ systems on Facebook and Instagram were not user-friendly and contained ‘dark patterns’, manipulative design choices that discouraged users from reporting problematic content.

Moreover, Meta allegedly failed to give users sufficient explanations when their posts or accounts were removed, undermining transparency and accountability requirements set by the law.

Both companies have the opportunity to respond before the Commission issues final decisions. However, if the findings are confirmed, Meta and TikTok could face fines of up to 6% of their global annual revenue.

The EU executive also announced new rules, effective next week, that will expand data access for ‘vetted’ researchers, allowing them to study internal platform dynamics and better understand how large social media platforms shape online information flows.

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