Right to be forgotten

Delhi High Court directs Google and Microsoft to challenge NCII images removal order

The Delhi High Court has directed Google and Microsoft to file a review petition seeking the recall of a previous order mandating search engines to promptly restrict access to non-consensual intimate images (NCII) without necessitating victims to provide specific URLs repeatedly. Both tech giants argued the technological infeasibility of identifying and proactively taking down NCII images, even with the assistance of AI tools.

The court’s order stems from a 2023 ruling requiring search engines to remove NCII within 24 hours, as per the IT Rules, 2021, or risk losing their safe harbour protections under Section 79 of the IT Act, 2000. It proposed issuing a unique token upon initial takedown, with search engines responsible for turning off any resurfaced content using pre-existing technology to alleviate the burden on victims of tracking and repeatedly reporting specific URLs. Moreover, the court suggested leveraging hash-matching technology and developing a ‘trusted third-party encrypted platform’ for victims to register NCII content or URLs, shifting the responsibility of identifying and removing resurfaced content away from victims and onto the platform while ensuring utmost transparency and accountability standards.

However, Google expressed concerns regarding automated tools’ inability to discern consent in shared sexual content, potentially leading to unintended takedowns and infringing on free speech, echoing Microsoft’s apprehension about the implications of proactive monitoring on privacy and freedom of expression.

CJEU: Search engines to dereference allegedly inaccurate content

At the request of the German Federal Court of Justice, the Court of Justice of the European Union (CJEU) has held that search engine operators shall dereference content that the user shows to be manifestly inaccurate, in the exercise of their right to be forgotten. In the case at hand, two managers of a group of investment companies filed a request with Google asking for dereference of results of searches made with their names that reveal articles containing inaccurate claims about the group. Also, they requested the removal of their photos from the list of results of an image search made on the basis of their names. The burden of proof is on requesting users to provide evidence capable of establishing the inaccuracy of the information. Such evidence does not need to stem from a judicial decision proving the inaccuracy. In regard to the display of photos, the CJEU stated that the search engine operators must conduct a separate balancing of competing rights and that the informative value of photos should be taken into account without taking into consideration the context of their publication on the internet page from which they are taken.