Privacy and data protection

Microsoft restores Azure services after global outage

The US tech giant, Microsoft, has resolved a global outage affecting its Azure cloud services, which disrupted access to Office 365, Minecraft, and numerous other websites.

The company attributed the incident to a configuration change that triggered DNS issues, impacting businesses and consumers worldwide.

An outage that affected high-profile services, including Heathrow Airport, NatWest, Starbucks, and New Zealand’s police and parliament websites.

Microsoft restored access after several hours, but the event highlighted the fragility of the internet due to the concentration of cloud services among a few major providers.

Experts noted that reliance on platforms such as Azure, Amazon Web Services, and Google Cloud creates systemic risks. Even minor configuration errors can ripple across thousands of interconnected systems, affecting payment processing, government operations, and online services.

Despite the disruption, Microsoft’s swift fix mitigated long-term impact. The company reiterated the importance of robust infrastructure and contingency planning as the global economy increasingly depends on cloud computing.

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Character.ai restricts teen chat access on its platform

The AI chatbot service, Character.ai, has announced that teenagers can no longer chat with its AI characters from 25 November.

Under-18s will instead be limited to generating content such as videos, as the platform responds to concerns over risky interactions and lawsuits in the US.

Character.ai has faced criticism after avatars related to sensitive cases were discovered on the site, prompting safety experts and parents to call for stricter measures.

The company cited feedback from regulators and safety specialists, explaining that AI chatbots can pose emotional risks for young users by feigning empathy or providing misleading encouragement.

Character.ai also plans to introduce new age verification systems and fund a research lab focused on AI safety, alongside enhancing role-play and storytelling features that are less likely to place teens in vulnerable situations.

Safety campaigners welcomed the decision but emphasised that preventative measures should have been implemented.

Experts warn the move reflects a broader shift in the AI industry, where platforms increasingly recognise the importance of child protection in a landscape transitioning from permissionless innovation to more regulated oversight.

Analysts note the challenge for Character.ai will be maintaining teen engagement without encouraging unsafe interactions.

Separating creative play from emotionally sensitive exchanges is key, and the company’s new approach may signal a maturing phase in AI development, where responsible innovation prioritises the protection of young users.

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Alliance science pact lifts US–Korea cooperation on AI, quantum, 6G, and space

The United States and South Korea agreed on a broad science and technology memorandum to deepen alliance ties and bolster Indo-Pacific stability. The non-binding pact aims to accelerate innovation while protecting critical capabilities. Both sides cast it as groundwork for a new Golden Age of Innovation.

AI sits at the centre. Plans include pro-innovation policy alignment, trusted exports across the stack, AI-ready datasets, safety standards, and enforcement of compute protection. Joint metrology and standards work links the US Center for AI Standards and Innovation with the AI Safety Institute of South Korea.

Trusted technology leadership extends beyond AI. The memorandum outlines shared research security, capacity building for universities and industry, and joint threat analysis. Telecommunications cooperation targets interoperable 6G supply chains and coordinated standards activity with industry partners.

Quantum and basic research are priority growth areas. Participants plan interoperable quantum standards, stronger institutional partnerships, and secured supply chains. Larger projects and STEM exchanges aim to widen collaboration, supported by shared roadmaps and engagement in global consortia.

Space cooperation continues across civil and exploration programmes. Strands include Artemis contributions, a Korean cubesat rideshare on Artemis II, and Commercial Lunar Payload Services. The Korea Positioning System will be developed for maximum interoperability with GPS.

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Wikipedia founder questions Musk’s Grokipedia accuracy

Speaking at the CNBC Technology Executive Council Summit in New York, Wikipedia founder Jimmy Wales has expressed scepticism about Elon Musk’s new AI-powered Grokipedia, suggesting that large language models cannot reliably produce accurate wiki entries.

Wales highlighted the difficulties of verifying sources and warned that AI tools can produce plausible but incorrect information, citing examples where chatbots fabricated citations and personal details.

He rejected Musk’s claims of liberal bias on Wikipedia, noting that the site prioritises reputable sources over fringe opinions. Wales emphasised that focusing on mainstream publications does not constitute political bias but preserves trust and reliability for the platform’s vast global audience.

Despite his concerns, Wales acknowledged that AI could have limited utility for Wikipedia in uncovering information within existing sources.

However, he stressed that substantial costs and potential errors prevent the site from entirely relying on generative AI, preferring careful testing before integrating new technologies.

Wales concluded that while AI may mislead the public with fake or plausible content, the Wiki community’s decades of expertise in evaluating information help safeguard accuracy. He urged continued vigilance and careful source evaluation as misinformation risks grow alongside AI capabilities.

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China outlines plan to expand high-tech industries

China has pledged to expand its high-tech industries over the next decade. Officials said emerging sectors such as quantum computing, hydrogen energy, nuclear fusion, and brain-computer interfaces will receive major investment and policy backing.

Development chief Zheng Shanjie told reporters that the coming decade will redefine China’s technology landscape, describing it as a ‘new scale’ of innovation. The government views breakthroughs in science and AI as key to boosting economic resilience amid a slowing property market and demographic decline.

The plan underscores Beijing’s push to rival Washington in cutting-edge technology, with billions already channelled into state-led innovation programmes. Public opinion in Beijing appears supportive, with many citizens expressing optimism that China could lead the next technological revolution.

Economists warn, however, that sustained progress will require tackling structural issues, including low domestic consumption and reduced investor confidence. Analysts said Beijing’s long-term success will depend on whether it can balance rapid growth with stable governance and transparent regulation.

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Meta and TikTok agree to comply with Australia’s under-16 social media ban

Meta and TikTok have confirmed they will comply with Australia’s new law banning under-16s from using social media platforms, though both warned it will be difficult to enforce. The legislation, taking effect on 10 December, will require major platforms to remove accounts belonging to users under that age.

The law is among the world’s strictest, but regulators and companies are still working out how it will be implemented. Social media firms face fines of up to A$49.5 million if found in breach, yet they are not required to verify every user’s age directly.

TikTok’s Australia policy head, Ella Woods-Joyce, warned the ban could drive children toward unregulated online spaces lacking safety measures. Meta’s director, Mia Garlick, acknowledged the ‘significant engineering and age assurance challenges’ involved in detecting and removing underage users.

Critics including YouTube and digital rights groups have labelled the ban vague and rushed, arguing it may not achieve its aim of protecting children online. The government maintains that platforms must take ‘reasonable steps’ to prevent young users from accessing their services.

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Spot the red flags of AI-enabled scams, says California DFPI

The California Department of Financial Protection & Innovation (DFPI) has warned that criminals are weaponising AI to scam consumers. Deepfakes, cloned voices, and slick messages mimic trusted people and exploit urgency. Learning the new warning signs cuts risk quickly.

Imposter deepfakes and romance ruses often begin with perfect profiles or familiar voices pushing you to pay or invest. Grandparent scams use cloned audio in fake emergencies; agree a family passphrase and verify on a separate channel. Influencers may flaunt fabricated credentials and followers.

Automated attacks now use AI to sidestep basic defences and steal passwords or card details. Reduce exposure with two-factor authentication, regular updates, and a reputable password manager. Pause before clicking unexpected links or attachments, even from known names.

Investment frauds increasingly tout vague ‘AI-powered’ returns while simulating growth and testimonials, then blocking withdrawals. Beware guarantees of no risk, artificial deadlines, unsolicited messages, and recruit-to-earn offers. Research independently and verify registrations before sending money.

DFPI advises careful verification before acting. Confirm identities through trusted channels, refuse to move money under pressure, and secure devices. Report suspicious activity promptly; smart habits remain the best defence.

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Ontario updates deidentification guidelines for safer data use

Ontario’s privacy watchdog has released an expanded set of deidentification guidelines to help organisations protect personal data while enabling innovation. The 100-page document from the Office of the Information and Privacy Commissioner (IPC) offers step-by-step advice, checklists and examples.

The update modernises the 2016 version to reflect global regulatory changes and new data protection practices. She emphasised that the guidelines aim to help organisations of all sizes responsibly anonymise data while maintaining its usefulness for research, AI development and public benefit.

Developed through broad stakeholder consultation, the guidelines were refined with input from privacy experts and the Canadian Anonymization Network. The new version responds to industry requests for more detailed, operational guidance.

Although the guidelines are not legally binding, experts said following them can reduce liability risks and strengthen compliance with privacy laws. The IPC hopes they will serve as a practical reference for executives and data officers.

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Clearview AI faces criminal complaint in Austria over GDPR violations

On 28 October 2025, European privacy NGO noyb (None of Your Business) submitted a criminal complaint against Clearview AI and its management to Austrian prosecutors.

The complaint targets Clearview’s long-criticised practice of scraping billions of photos and videos from the public web to build a facial recognition database, including biometric data of EU residents, in ways noyb claims flagrantly violate the EU General Data Protection Regulation (GDPR).

Clearview markets its technology to law enforcement and governmental agencies, offering clients the ability to upload a face image and retrieve matches from its vast index, reportedly over 60 billion images.

Multiple EU data protection authorities have already found Clearview in breach of GDPR rules and imposed fines and bans in countries such as France, Greece, Italy, the Netherlands, and the United Kingdom.

Despite those rulings, Clearview has largely ignored enforcement actions, refusing to comply or pay fines except in limited cases, citing its lack of a European base as a shield. Noyb argues that the company exploits this regulatory gap to skirt accountability.

Under Austrian law, certain GDPR violations are criminal offences (via § 63 of Austria’s data protection statute), allowing prosecutors to hold both corporations and their executives personally liable, including potential imprisonment. Noyb’s complaint thus seeks to escalate enforcement beyond administrative fines to criminal sanctions.

Max Schrems, noyb’s founder, condemned Clearview’s conduct as a systematic affront to European legal frameworks: ‘Clearview AI amassed a global database of photos and biometric data … Such power is extremely concerning and undermines the idea of a free society.’

The outcome could set a landmark precedent: if prosecutors accept and pursue the case, Clearview’s executives might face arrest if they travel to Europe, and EU-wide legal cooperation (e.g. extradition requests) could follow.

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Labels press platforms to curb AI slop and protect artists

Luke Temple woke to messages about a new Here We Go Magic track he never made. An AI-generated song appeared on the band’s Spotify, Tidal, and YouTube pages, triggering fresh worries about impersonation as cheap tools flood platforms.

Platforms say defences are improving. Spotify confirmed the removal of the fake track and highlighted new safeguards against impersonation, plus a tool to flag mismatched releases pre-launch. Tidal said it removed the song and is upgrading AI detection. YouTube did not comment.

Industry teams describe a cat-and-mouse race. Bad actors exploit third-party distributors with light verification, slipping AI pastiches into official pages. Tools like Suno and Udio enable rapid cloning, encouraging volume spam that targets dormant and lesser-known acts.

Per-track revenue losses are tiny, reputational damage is not. Artists warn that identity theft and fan confusion erode trust, especially when fakes sit beside legitimate catalogues or mimic deceased performers. Labels caution that volume is outpacing takedowns across major services.

Proposed fixes include stricter distributor onboarding, verified artist controls, watermark detection, and clear AI labels for listeners. Rights holders want faster escalation and penalties for repeat offenders. Musicians monitor profiles and report issues, yet argue platforms must shoulder the heavier lift.

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