Online education

University of Phoenix breach exposes millions in major Oracle attack

Almost 3.5 million students, staff and suppliers linked to the University of Phoenix have been affected by a data breach tied to a sophisticated cyber extortion campaign. The incident followed unauthorised access to internal systems, exposing highly sensitive personal and financial information.

Investigations indicate attackers exploited a zero-day vulnerability in Oracle E-Business Suite, a widely used enterprise financial application. The breach surfaced publicly after the Clop ransomware group listed the university on its leak site, prompting internal reviews and regulatory disclosures.

Compromised data includes names, contact details, dates of birth, social security numbers and banking information. University officials have confirmed that affected individuals are being notified, while filings with US regulators outline the scale and nature of the incident.

The attack forms part of a broader wave of intrusions targeting American universities and organisations using Oracle platforms. As authorities offer rewards for intelligence on Clop’s operations, the breach highlights growing risks facing educational institutions operating complex digital infrastructures.

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UN report highlights AI opportunities for small businesses

AI is increasingly helping entrepreneurs in developing countries launch, manage, and grow their businesses, according to a new UNCTAD report. Start-ups and small businesses are using AI for marketing, customer service, logistics, finance, and product design.

Large language models are enabling smaller firms to adopt AI quickly and affordably, but adoption remains uneven. Many entrepreneurs struggle to see AI’s business value, and limited skills and talent slow adoption, especially in smaller firms.

Experts emphasise that supportive ecosystems, clear governance, and skills development are essential for meaningful AI integration.

Access to affordable technology and finance also plays a crucial role. Open-source platforms, collaborations, and phased adoption- from off-the-shelf tools to in-house capabilities, help firms experiment, learn, and grow while managing risk.

UNCTAD’s report highlights the importance of policy frameworks to foster AI adoption, recommending that governments provide clear, practical rules, accessible infrastructure, and targeted training.

Entrepreneurship support centres in several countries are already helping firms identify use cases and build hands-on AI skills, bridging the gap between strategy and practical implementation.

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AI and cloud transform New Zealand services

Microsoft’s first New Zealand hyperscale cloud region has celebrated one year, providing local businesses and services with AI-powered tools and secure data storage. Organisations are using these capabilities to innovate, improve operations and enhance customer experiences.

Collaborations with Spark and Whakarongorau Aotearoa show AI can reduce administrative workloads and strengthen service delivery. Initiatives also support skills development, helping students, teachers and job seekers gain technology-focused credentials.

The datacentre operates sustainably, using renewable energy and waterless cooling systems to lower carbon emissions. These technologies help public services and businesses become more efficient while reducing environmental impact.

Looking ahead, Microsoft plans to expand AI adoption across New Zealand, supporting productivity, community services and responsible innovation for the next phase of digital growth.

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Google study shows teens embrace AI

Google’s new study, The Future Report, surveyed over 7,000 teenagers across Europe about their use of digital technologies. Most respondents describe themselves as curious, critical, and optimistic about AI in their daily lives.

Many teens use AI daily or several times a week for learning, creativity, and exploring new topics. They report benefits such as instant feedback and more engaging learning while remaining cautious about over-reliance.

Young people value personalised content recommendations and algorithmic suggestions, but emphasise verifying information and avoiding bias. They adopt strategies to verify sources and ensure the trustworthiness of online content.

The report emphasises the importance of digital literacy, safety, balanced technology use, and youth engagement in shaping the digital future. Participants request guidance from educators and transparent AI design to promote the responsible and ethical use of AI.

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Major IBM training programme to boost India’s AI, cybersecurity and quantum skills

Technology giant IBM has announced a major education initiative to skill 5 million people in India by 2030 in frontier areas such as AI, cybersecurity and quantum computing.

The programme will be delivered via IBM’s SkillsBuild ecosystem, which offers over 1,000 courses and has already reached more than 16 million learners globally.

The initiative will span students and adult learners across schools, universities and vocational training ecosystems, with partnerships planned with bodies such as the All India Council for Technical Education (AICTE) to integrate hands-on learning, curriculum modules, faculty training, hackathons and internships.

IBM also plans to strengthen foundational AI skills at the school level by co-developing curricula, teaching resources and explainers to embed computational thinking and responsible AI concepts early in education.

The CEO of IBM has described India as having the talent and ambition to be a global leader in AI and quantum technologies, with broader access to these skills seen as vital for future economic competitiveness and innovation.

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PwC automates AI governance with Agent Mode

The global professional services network, PwC, has expanded its Model Edge platform with the launch of Agent Mode, an AI assistant designed to automate governance, compliance and documentation across enterprise AI model lifecycles.

The capability targets the growing administrative burden faced by organisations as AI model portfolios scale and regulatory expectations intensify.

Agent Mode allows users to describe governance tasks in natural language, instead of manually navigating workflows.

A system that executes actions directly within Model Edge, generates leadership-ready documentation and supports common document and reporting formats, significantly reducing routine compliance effort.

PwC estimates weekly time savings of between 20 and 50 percent for governance and model risk teams.

Behind the interface, a secure orchestration engine interprets user intent, verifies role based permissions and selects appropriate large language models based on task complexity. The design ensures governance guardrails remain intact while enabling faster and more consistent oversight.

PwC positions Agent Mode as a step towards fully automated, agent-driven AI governance, enabling organisations to focus expert attention on risk assessment and regulatory judgement instead of process management as enterprise AI adoption accelerates.

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Joule Agent workshops help organisations build practical AI agent solutions

Artificial intelligence agents, autonomous systems that perform tasks or assist decision-making, are increasingly part of digital transformation discussions, but their value depends on solving actual business problems rather than adopting technology for its own sake.

SAP’s AppHaus Joule Agent Discovery and Design workshops provide a structured, human-centred approach to help organisations discover where agentic AI can deliver real impact and design agents that collaborate effectively with humans.

The Discovery workshop focuses on identifying challenges and inefficiencies where automation can add value, guiding participants to select high-priority use cases that suit agentic solutions.

The Design workshop then brings users and business experts together to define each AI agent’s role, responsibilities and required skills. By the end of these sessions, participants have detailed plans defining tasks, workflows and instructions that can be translated into actual AI agent implementations.

SAP also supports these formats with self-paced learning courses and toolkits to help anyone run the workshops confidently, emphasising practical human–AI partnerships rather than technology hype.

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OpenAI adds pinned chat feature to ChatGPT apps

The US tech company, OpenAI, has begun rolling out a pinned chats feature in ChatGPT across web, Android and iOS, allowing users to keep selected conversations fixed at the top of their chat history for faster access.

The function mirrors familiar behaviour from messaging platforms such as WhatsApp and Telegram instead of requiring repeated scrolling through past chats.

Users can pin a conversation by selecting the three-dot menu on the web or by long-pressing on mobile devices, ensuring that essential discussions remain visible regardless of how many new chats are created.

An update that follows earlier interface changes aimed at helping users explore conversation paths without losing the original discussion thread.

Alongside pinned chats, OpenAI is moving ChatGPT toward a more app-driven experience through an internal directory that allows users to connect third-party services directly within conversations.

The company says these integrations support tasks such as bookings, file handling and document creation without switching applications.

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Google launches Gemini 3 Flash for scalable frontier AI

The US tech giant, Google, has unveiled Gemini 3 Flash, a new frontier AI model designed for developers who need high reasoning performance combined with speed and low cost.

Built on the multimodal and agentic foundations of Gemini 3 Pro, Gemini 3 Flash delivers faster responses at less than a quarter of the price, while surpassing Gemini 2.5 Pro across several major benchmarks.

The model is rolling out through the Gemini API, Google AI Studio, Vertex AI, Android Studio and other developer platforms, offering higher rate limits, batch processing and context caching that significantly reduce operational costs.

Gemini 3 Flash achieves frontier-level results on advanced reasoning benchmarks while remaining optimised for large-scale production workloads, reinforcing Google’s focus on efficiency alongside intelligence.

Early adopters are already deploying Gemini 3 Flash across coding, gaming, deepfake detection and legal document analysis, benefiting from improved agentic capabilities and near real-time multimodal reasoning.

By lowering cost barriers while expanding performance, Gemini 3 Flash enhances Google’s competitive position in the rapidly evolving AI model market. It broadens access to advanced AI systems for developers and enterprises.

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UNDP and UNESCO support AI training for judiciary

UNESCO and UNDP have partnered to enhance judicial capacity on the ethical use of AI. A three-day Bangkok training, supported by the Thailand Institute of Justice, brought together 27 judges from 13 Asia-Pacific countries to discuss the impact of AI on justice and safeguards for fairness.

Expert sessions highlighted the global use of AI in court administration, research, and case management, emphasising opportunities and risks. Participants explored ways to use AI ethically while protecting human rights and judicial integrity, warning that unsupervised tools could increase bias and undermine public trust.

Trainers emphasised that AI must be implemented with careful attention to bias, transparency, and structural inequalities.

Judges reflected on the growing complexity of verifying evidence in the age of generative AI and deepfakes, and acknowledged that responsible AI can improve access to justice, support case reviews, and free time for substantive decision-making.

The initiative concluded with a consensus that AI adoption in courts should be guided by governance, transparency, and ongoing dialogue. The UNDP will continue to collaborate in advancing ethical, human rights-focused AI in regional judiciaries.

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