Network security

Meta criticised for AI-generated adverts scams

Meta has faced criticism after numerous consumers reported being misled by companies using AI-generated adverts on Facebook and Instagram. The firms posed as UK businesses while shipping cheap goods from Asia, prompting claims that scams were ‘running rampant’ on the platforms.

Victims were persuaded by realistic adverts and AI-generated images but received poorly made clothing and jewellery. Several companies, including C’est La Vie, Mabel & Daisy, Harrison & Hayes, and Chester & Clare, were removed after investigations revealed fabricated backstories and fake shopfronts.

Consumer guides recommend vigilance, advising shoppers to check company websites, reviews, and use Trustpilot to verify legitimacy. Experts warn that overly perfect images, including AI-generated shopfronts or models, may signal fraudulent adverts.

Platforms such as Facebook and Instagram are urged to enforce stricter measures to prevent scams.

Meta stated it works with Stop Scams UK and encourages users to report suspicious adverts, while the Advertising Standards Authority continues to crack down on misleading online promotions.

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South Korea retailer admits worst-ever data leak

Coupang disclosed a major data breach on 30 November 2025 that exposed 33.7 million customer accounts. The leaked data includes names, email addresses, phone numbers, shipping addresses and some order history but excludes payment or login credentials.

The company said it first detected unauthorised access on 18 November. Subsequent investigations revealed that attacks likely began on 24 June through overseas servers and may involve a former employee’s still-active authentication key.

South Korean authorities launched an emergency probe to determine if Coupang violated data-protection laws. The government warned customers to stay alert to phishing and fraud attempts using the leaked information.

Cybersecurity experts say the breach may be one of the worst personal-data leaks in Korean history. Critics claim the incident underlines deep structural weaknesses in corporate cybersecurity practices.

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EU members raise concerns over the Digital Networks Act

Six EU member states urged the Union to reconsider the direction of the Digital Networks Act by asking for greater room for national decision-making.

Their joint position emphasised the wish to retain authority over frequency management and questioned proposals that could expand telecom rules into the digital services sector.

An intervention that followed previous debates at the ministerial level, where governments signalled reluctance to introduce new interconnection measures and stressed the need to consider the specific roles of different actors across the value chain instead of applying a single regulatory model to all.

Consumer groups and business organisations voiced further doubts as plans for network fees resurfaced in recent discussions. They argued that earlier consultations had already shown major risks for competition, innovation, and net neutrality, making renewed consideration unnecessary.

The US–EU trade agreement added another layer by including a clause that commits the EU to avoid such fees, leaving open how the Commission will balance domestic expectations with international obligations.

The Digital Networks Act faced an additional setback when the EU’s Regulatory Scrutiny Board delivered a negative opinion about its preparedness. That view disrupted earlier hopes of releasing a draft before the end of the year.

Even so, the Commission is expected to present an updated proposal in January 2026, setting the stage for one of the most difficult legislative debates of the coming year.

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EU-South Korea digital partnership enhances collaboration

The European Union and the Republic of Korea strengthened their digital partnership during the third Digital Partnership Council meeting in Seoul, where both sides emphasised the value of deeper cooperation in advanced technologies.

The discussions focused on how joint research on semiconductors, 6G, AI and quantum technologies can support competitiveness and provide broader economic benefits.

Both sides agreed to continue collaborative work on semiconductor research to advance more efficient chips suitable for AI and automated mobility. Quantum research under Horizon Europe is set to expand through shared expertise and long-term cooperation.

Regulatory alignment on AI will progress through dialogue on conformity assessment results linked to the EU AI Act, supported by joint work on innovation, standardisation and safety evaluation.

Information exchange on emerging data spaces is also expected to grow, with both partners assessing whether a dedicated working group could enhance interoperability.

Cyber cooperation remains a priority, covering threat information sharing, software supply chain security and the safety of connected devices, combined with efforts to strengthen skills and explore new research.

Engagement in international standardisation bodies such as the International Telecommunications Union will continue to support broader global alignment. The two partners plan to meet again in Brussels in 2026 to assess progress.

The partnership reflects broader EU objectives in the Indo-Pacific and supports the goals of the International Digital Strategy.

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Concerns grow over WhatsApp rules as Italy probes Meta AI practices

Italy’s competition authority has launched an investigation into Meta over potential dominance in AI chatbots. Regulators are reviewing the new WhatsApp Business terms and upcoming Meta AI features. They say the changes could restrict rivals’ access to the platform.

Officials in Italy warn that the revised conditions may limit innovation and reduce consumer choice in emerging AI services. The concerns fall under Article 102 TFEU. The authority states that early action may be necessary to prevent distortions.

The case expands an existing Italian investigation into Meta and its regional subsidiaries. Regulators say technical integration of Meta AI could strengthen exclusionary effects. They argue that WhatsApp’s scale gives Meta significant structural advantages.

Low switching rates among users may entrench Meta’s market position further in Italy and beyond. Officials say rival chatbot providers would struggle to compete if access is constrained. They warn that competition could be permanently harmed.

Meta has announced significant new AI investments in the United States. Italian regulators say this reflects the sector’s growing influence. They argue that strong oversight is needed to ensure fair access to key platforms.

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Salesforce expands investment in Greece with Greek AgentForce

The presence in Greece is expanding as Salesforce increases its investment and introduces AgentForce in the Greek language.

Salesforce works with major Greek groups such as Motor Oil and OPAP and plans to enter more sectors, including banking and insurance. Senior executives view Greece as a market with strong potential for broader adoption of AI tools.

Executives at the company highlighted growing interest among Greek firms that are already testing or deploying AI agents to support customer services and internal operations.

Robin Fisher, Senior Vice President for the EMEA Growth Markets, noted that the organisation has doubled the number of staff supporting the Greek market over the past two years and intends to continue increasing its investment every three years or sooner.

He also pointed to the presence of Energy Cloud in Greek enterprises and the rapid development of new AI agents for local clients.

The introduction of AgentForce in the Greek language is expected to help companies manage processes more efficiently and support a more profound digital transformation. The initial release covers AgentForce Service and Employee Agent, with broader availability planned for the future.

AgentForce Service operates as a constantly available customer service platform that can be adapted to any sector, offering faster issue resolution and more personalised assistance based on real-time data.

Its design enables full cooperation between employees and AI agents, providing a more effective service model.

Employee Agent functions as a proactive digital assistant that supports staff with daily tasks inside familiar environments, such as Slack or mobile devices. It can manage meetings, assist with onboarding, access internal knowledge and prepare summaries before client discussions.

Salesforce emphasises that the broader rollout of Greek language support will help organisations improve productivity and achieve greater efficiency by combining human expertise with automated capabilities.

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New digital strategy positions Uzbekistan as emerging AI hub

Uzbekistan has outlined an extensive plan to accelerate digital development by introducing new measures at major AI forums in Tashkent.

The leadership detailed a national effort to strengthen the domestic AI ecosystem, supported by a supercomputer cluster built with Nvidia and a National Transfer Office established in Silicon Valley.

AI-focused curricula will be introduced across regional Future Centres to broaden access to advanced training.

A strong emphasis has been placed on nurturing young talent. An annual interschool competition will identify promising AI startup ideas. At the same time, a presidential contest will select one hundred young participants each year for internships in leading technology companies in the US, the UAE and Europe.

November will be marked as ‘AI month for youth’, and the Silk Road AI Forum will become a recurring event.

A central part of the strategy is the ‘five million AI leaders’ project, which aims to train millions of students, along with teachers and public servants, by 2030. The programme will integrate AI education across schools, vocational institutions and universities instead of limiting it to specialist groups.

The government highlighted the country’s growing appeal for technology investment. Nearly two billion dollars have already been secured for AI and digital projects, IT service exports have risen sharply, and startup activity has expanded significantly.

Work has begun on a central green data centre, developed in collaboration with a Saudi partner, as Uzbekistan seeks to strengthen its position in regional digital innovation.

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EU moves forward on new online child protection rules

EU member states reached a common position on a regulation intended to reduce online child sexual abuse.

The proposal introduces obligations for digital service providers to prevent the spread of harmful content and to respond when national authorities require the removal, blocking or delisting of material.

A framework that requires providers to assess how their services could be misused and to adopt measures that lower the risk.

Authorities will classify services into three categories based on objective criteria, allowing targeted obligations for higher-risk environments. Victims will be able to request assistance when seeking the removal or disabling of material that concerns them.

The regulation establishes an EU Centre on Child Sexual Abuse, which will support national authorities, process reports from companies and maintain a database of indicators. The Centre will also work with Europol to ensure that relevant information reaches law enforcement bodies in member states.

The Council position makes permanent the voluntary activities already carried out by companies, including scanning and reporting, which were previously supported by a temporary exemption.

Formal negotiations with the European Parliament can now begin with the aim of adopting the final regulation.

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SAP expands sovereign cloud vision with EU AI Cloud

SAP introduced the EU AI Cloud as part of a unified plan that aims to support Europe’s digital sovereignty goals.

The offering consolidates SAP’s existing sovereign cloud work under one structure and provides organisations with a way to meet strict regulatory and operational needs, ensuring full EU data residency.

Customers can select deployment options that match their level of required control, ranging from SAP’s European data centres to on-site infrastructure.

SAP is also expanding its partnership with Cohere to integrate advanced multimodal and agentic AI features through Cohere North.

Incorporation into SAP Business Technology Platform enables enterprises with data residency constraints to apply AI within core processes without undermining compliance or performance.

A collaboration that is intended to improve insight generation and decision support across a wide range of industries.

EU AI Cloud is backed by a broad ecosystem that includes Cohere, Mistral AI, OpenAI and other partners whose models and applications can be accessed through SAP BTP.

European enterprises and public bodies gain access to routes for developing and deploying AI tools while maintaining flexibility and sovereignty.

The range of options includes SAP Sovereign Cloud, customer-operated on-site deployments and, where chosen, commercial services on selected hyperscalers with sovereignty controls. The approach also includes Delos Cloud for organisations in Germany that require dedicated public sector safeguards.

SAP positions the initiative as a means to advance AI adoption in Europe, aligning with regional standards on data protection and operational independence.

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EU faces new battles over digital rights

EU policy debates intensified after Denmark abandoned plans for mandatory mass scanning in the draft Child Sexual Abuse Regulation. Advocates welcomed the shift yet warned that new age checks and potential app bans still threaten privacy.

France and the UK advanced consultations on good practice guidelines for cyber intrusion firms, seeking more explicit rules for industry responsibility. Civil society groups also marked two years of the Digital Services Act by reflecting on enforcement experience and future challenges.

Campaigners highlighted rising concerns about tech-facilitated gender violence during the 16 Days initiative. The Centre for Democracy and Technology launched fresh resources stressing encryption protection, effective remedies and more decisive action against gendered misinformation.

CDT Europe also criticised the Commission’s digital omnibus package for weakening safeguards under laws, including the AI Act. The group urged firm enforcement of existing frameworks while exploring better redress options for AI-related harms in the EU legislation.

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