Future of work

Bitcoin surge sparks global crypto job boom

Global demand for crypto talent is accelerating, fuelled by Bitcoin’s surge past $122,000 on 14 July. As the market hits a valuation of over $3.8 trillion, countries are competing to become hubs for blockchain careers.

The United States ranks first in a recent Taurex study, offering 292 active listings and an average salary of $148,100. Its dominance is underpinned by a mature policy landscape and a strong base of 170 crypto firms. The UAE follows closely, combining competitive pay with the world’s highest Bitcoin ownership rate at 27%.

India, Singapore and the UK round out the top five. India leads in company count and user base, while Singapore shows the strongest job search interest globally. The UK remains Europe’s top destination, offering stable regulation and nearly 100,000 in average salary.

Other nations including Switzerland, Germany, Hong Kong and Poland are also seeing sharp growth. Poland stands out with 157 listings, despite lower average salaries.

With job volume, salary potential and regulatory clarity on the rise, crypto careers are fast becoming a global mainstream option.

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Mexican voice actors demand AI regulation over cloning threat

Mexican actors have raised alarm over the threat AI poses to their profession, calling for stronger regulation to prevent voice cloning without consent.

From Mexico City’s Monument to the Revolution, dozens of audiovisual professionals rallied with signs reading phrases like ‘I don’t want to be replaced by AI.’ Lili Barba, president of the Mexican Association of Commercial Announcements, said actors are urging the government to legally recognise the voice as a biometric identifier.

She cited a recent video by Mexico’s National Electoral Institute that used the cloned voice of the late actor Jose Lavat without family consent. Lavat was famous for dubbing stars like Al Pacino and Robert De Niro. Barba called the incident ‘a major violation we can’t allow.’

Actor Harumi Nishizawa described voice dubbing as an intricate art form. She warned that without regulation, human dubbing could vanish along with millions of creative jobs.

Last year, AI’s potential to replace artists sparked major strikes in Hollywood, while Scarlett Johansson accused OpenAI of copying her voice for a chatbot.

Streaming services like Amazon Prime Video and platforms such as YouTube are now testing AI-assisted dubbing systems, with some studios promoting all-in-one AI tools,

In South Korea, CJ ENM recently introduced a system combining audio, video and character animation, highlighting the pace of AI adoption in entertainment.

Despite the tech’s growth, many in the industry argue that AI lacks the creative depth of real human performance, especially in emotional or comedic delivery. ‘AI can’t make dialogue sound broken or alive,’ said Mario Heras, a dubbing director in Mexico. ‘The human factor still protects us.’

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Indonesia opens AI centre with global tech partners

Indonesia has inaugurated a National AI Centre of Excellence in Jakarta in partnership with Indosat Ooredoo Hutchison, NVIDIA and Cisco. The centre is designed to fast-track the adoption of AI and build digital talent to support Indonesia’s ambitions for its 2045 digital vision.

Deputy Minister Nezar Patria said the initiative will help train one million Indonesians in AI, networking and cybersecurity by 2027. Officials and industry leaders stressed the importance of human capability in maximising AI’s potential.

The centre will also serve as a hub for research and developing practical solutions through collaborations with universities and local communities. Indosat launched a related AI security initiative on the same day, highlighting national ambitions for digital resilience.

Executives at the launch said they hope the centre becomes a national movement that helps position Indonesia as a regional and global AI leader.

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CISA 2015 expiry threatens private sector threat sharing

Congress has under 90 days to renew the Cybersecurity Information Sharing Act (CISA) of 2015 and avoid a regulatory setback. The law protects companies from liability when they share cyber threat indicators with the government or other firms, fostering collaboration.

Before CISA, companies hesitated due to antitrust and data privacy concerns. CISA removed ambiguity by offering explicit legal protections. Without reauthorisation, fear of lawsuits could silence private sector warnings, slowing responses to significant cyber incidents across critical infrastructure sectors.

Debates over reauthorisation include possible expansions of CISA’s scope. However, many lawmakers and industry groups in the United States now support a simple renewal. Health care, finance, and energy groups say the law is crucial for collective defence and rapid cyber threat mitigation.

Security experts warn that a lapse would reverse years of progress in information sharing, leaving networks more vulnerable to large-scale attacks. With only 35 working days left for Congress before the 30 September deadline, the pressure to act is mounting.

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Meta under pressure after small business loses thousands

A New Orleans bar owner lost $10,000 after cyber criminals hijacked her Facebook business account, highlighting the growing threat of online scams targeting small businesses. Despite efforts to recover the account, the company was locked out for weeks, disrupting sales.

The US-based scam involved a fake Meta support message that tricked the owner into giving hackers access to her page. Once inside, the attackers began running ads and draining funds from the business account linked to the platform.

Cyber fraud like this is increasingly common as small businesses rely more on social media to reach their customers. The incident has renewed calls for tech giants like Meta to implement stronger user protections and improve support for scam victims.

Meta says it has systems to detect and remove fraudulent activity, but did not respond directly to this case. Experts argue that current protections are insufficient, especially for small firms with fewer resources and little recourse after attacks.

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Moscow targets crypto miners to protect AI infrastructure

Russia is preparing to ban cryptocurrency mining in data centres as it shifts national focus towards digitalisation and AI development. The draft law aims to prevent miners from accessing discounted power and infrastructure support reserved for AI-related operations.

Amendments to the bill, introduced at the request of President Vladimir Putin, will prohibit mining activity in facilities registered as official data centres. These centres will instead benefit from lower electricity rates and faster grid access to help scale computing power for big data and AI.

The legislation redefines data centres as communications infrastructure and places them under stricter classification and control. If passed, it could blow to companies like BitRiver, which operate large-scale mining hubs in regions like Irkutsk.

Putin defended the move by citing the strain on regional electricity grids and a need to use surplus energy wisely. While crypto mining was legalised in 2024, many Russian territories have imposed bans, raising questions about the industry’s long-term viability in the country.

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AI can reshape the insurance industry, but carries real-world risks

AI is creating new opportunities for the insurance sector, from faster claims processing to enhanced fraud detection.

According to Jeremy Stevens, head of EMEA business at Charles Taylor InsureTech, AI allows insurers to handle repetitive tasks in seconds instead of hours, offering efficiency gains and better customer service. Yet these opportunities come with risks, especially if AI is introduced without thorough oversight.

Poorly deployed AI systems can easily cause more harm than good. For instance, if an insurer uses AI to automate motor claims but trains the model on biassed or incomplete data, two outcomes are likely: the system may overpay specific claims while wrongly rejecting genuine ones.

The result would not simply be financial losses, but reputational damage, regulatory investigations and customer attrition. Instead of reducing costs, the company would find itself managing complaints and legal challenges.

To avoid such pitfalls, AI in insurance must be grounded in trust and rigorous testing. Systems should never operate as black boxes. Models must be explainable, auditable and stress-tested against real-world scenarios.

It is essential to involve human experts across claims, underwriting and fraud teams, ensuring AI decisions reflect technical accuracy and regulatory compliance.

For sensitive functions like fraud detection, blending AI insights with human oversight prevents mistakes that could unfairly affect policyholders.

While flawed AI poses dangers, ignoring AI entirely risks even greater setbacks. Insurers that fail to modernise may be outpaced by more agile competitors already using AI to deliver faster, cheaper and more personalised services.

Instead of rushing or delaying adoption, insurers should pursue carefully controlled pilot projects, working with partners who understand both AI systems and insurance regulation.

In Stevens’s view, AI should enhance professional expertise—not replace it—striking a balance between innovation and responsibility.

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Space operators face strict cybersecurity obligations under EU plan

The European Commission has unveiled a new draft law introducing cybersecurity requirements for space infrastructure, aiming to protect ground and orbital systems.

Operators must implement rigorous cyber risk management measures, including supply chain oversight, encryption, access control and incident response systems. A notable provision places direct accountability on company boards, which could be held personally liable for failures to comply.

The proposed law builds on existing EU regulations such as NIS 2 and DORA, with additional tailored obligations for the space domain. Non-EU firms will also fall within scope unless their home jurisdictions are recognised as offering equivalent regulatory protections.

Fines of up to 2% of global revenue are foreseen, with member states and the EU’s space agency EUSPA granted inspection and enforcement powers. Industry stakeholders are encouraged to engage with the legislative process and align existing cybersecurity frameworks with the Act’s provisions.

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Microsoft and Salesforce use AI to cut costs and reshape workforce

Microsoft is reporting substantial productivity improvements across its operations, thanks to the growing integration of AI tools in daily workflows.

Judson Althoff, the company’s chief commercial officer, stated during a recent presentation that AI contributed to savings of over $500 million in Microsoft’s call centres last year alone.

The technology has reportedly improved employee and customer satisfaction while supporting operations in sales, customer service, and software engineering. Microsoft is also now using AI to handle interactions with smaller clients, streamlining engagement without significantly expanding headcount.

The developments follow Microsoft’s decision to lay off over 9,000 employees last week, marking the third round of cuts in 2024 and bringing the total to around 15,000.

Although it remains unclear whether automation directly replaced job losses, CEO Satya Nadella has previously stated that AI now generates 20 to 30 percent of the code in Microsoft repositories.

Similar shifts occur at Salesforce, where CEO Marc Benioff has openly acknowledged AI’s growing role in company operations and resource planning.

During a recent analyst call, Robin Washington, Salesforce’s CFO and COO confirmed that hiring has slowed, and 500 customer service roles have been reassigned internally.

The adjustment is expected to result in cost savings of $50 million, as the company focuses on optimising operations through digital transformation. Benioff also disclosed that AI performs between 30 and 50 percent of work previously handled by staff, contributing to workforce realignment.

Companies across the tech sector are rapidly adopting AI to improve efficiency, even as the broader implications for employment and labour markets continue to emerge.

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Cyber defence effort returns to US ports post-pandemic

The US Cybersecurity and Infrastructure Security Agency (CISA) has resumed its seaport cybersecurity exercise programme. Initially paused due to the pandemic and other delays, the initiative is now returning to ports such as Savannah, Charleston, Wilmington and potentially Tampa.

These proof-of-concept tabletop exercises are intended to help ports prepare for cyber threats by developing a flexible, replicable framework. Each port functions uniquely, yet common infrastructure and shared vulnerabilities make standardised preparation critical for effective crisis response.

CISA warns that threats targeting ports have grown more severe, with nation states exploiting AI-powered techniques. Some US ports, including Houston, have already fended off cyberattacks, and Chinese-made systems dominate critical logistics, raising national security concerns.

Private ownership of most port infrastructure demands strong public-private partnerships to maintain cybersecurity. CISA aims to offer a shared model that ports across the country can adapt to improve cooperation, resilience, and threat awareness.

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