Future of work

Reliance Jio and SpaceX partner for Starlink in India

Mukesh Ambani’s Reliance Jio has struck a deal with Elon Musk’s SpaceX to bring Starlink satellite internet services to India, marking a surprising turn after months of rivalry over spectrum allocation.

Under the agreement, Jio will stock Starlink equipment in its retail stores, giving the US company direct access to thousands of outlets across the country.

Move like this one comes after New Delhi sided with Musk’s preferred method of spectrum allocation, despite Ambani’s earlier concerns that Starlink could dominate India’s telecom sector.

The deal follows a similar partnership between Starlink and Bharti Airtel, India’s second-largest telecom provider, both of which depend on government approval for operations to begin. While Airtel’s shares dipped slightly after the Jio announcement, Reliance Industries saw a marginal rise in trading.

Starlink, which has been awaiting licenses since 2022 due to national security concerns, is using the agreement as a low-cost entry into India’s fast-growing satellite internet market, expected to reach $1.9 billion by 2030.

For Musk, the stakes in India go beyond Starlink, as he recently secured a deal to open Tesla’s first showroom in the country.

However, high tariffs on imported electric vehicles remain a challenge. Meanwhile, Jio and SpaceX are also exploring other areas of cooperation, while Jio continues its own satellite broadband plans with Luxembourg-based SES.

Despite past disputes, the partnership signals a shift from competition to collaboration in India’s evolving telecom landscape.

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ServiceNow expands AI capabilities with $2.9B acquisition

ServiceNow has struck a significant deal, acquiring AI firm Moveworks for $2.85 billion in cash and stock, marking its largest-ever acquisition. This move comes as companies are increasingly investing in generative AI to streamline operations. ServiceNow, which is based in Santa Clara, California, US, plans to integrate Moveworks’ AI technology into its own platform, further enhancing its IT operations offerings.

Moveworks, known for its AI solutions that help resolve employee issues through chat, has a strong customer base, including companies like Broadcom, Palo Alto Networks, and Pinterest. The deal will bring more than 500 employees from Moveworks into ServiceNow, with no layoffs anticipated.

Despite the deal’s size, ServiceNow does not expect regulatory challenges to hinder the transaction, which is expected to close in the second half of 2025. Following the announcement, ServiceNow’s shares saw a 7% dip. Moveworks had previously raised $315 million, reaching a valuation of $2.1 billion before this acquisition.

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Xpeng plans major investment in humanoid robots

Chinese electric vehicle maker Xpeng is making a long-term push into humanoid robots, with potential investments reaching up to 100 billion yuan ($13.8 billion), according to CEO He Xiaopeng. Speaking at the annual parliamentary session, He described the company’s current investment as conservative but signalled a willingness to scale up significantly over the next two decades. Xpeng, which entered the humanoid robotics sector in 2020, unveiled its Iron humanoid robot last November, positioning it as a rival to Tesla’s Bot.

Chinese automakers are increasingly venturing into robotics, encouraged by policymakers aiming for breakthroughs in the field. Stellantis-backed Leapmotor has also joined the race, forming a robotics team to develop machines for industrial applications such as factory assembly lines. CEO Zhu Jiangming stated that these robots are intended to enhance efficiency by replacing human labour in production processes.

Xpeng’s CEO suggested that automakers could invest between 1-2 billion yuan per year in developing and deploying humanoid robots in real-world scenarios. As the industry shifts towards automation, carmakers are betting that advanced robotics will play a crucial role in future manufacturing and mobility solutions.

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Taco Bell parent company invests $1 billion in AI-powered restaurant technology

Taco Bell is ramping up its use of AI as part of a broader $1 billion investment by parent company Yum Brands in digital and technology.

At a recent investor event in New York, executives showcased the company’s ‘Byte by Yum’ AI tools, which aim to improve labour management and inventory tracking. Taco Bell’s Chief Digital and Technology Officer, Dane Mathews, said AI is already being used to streamline operations without reducing labour costs.

Around 500 Taco Bell locations in the United States now use AI-driven voice technology to handle drive-through orders, a significant increase from 100 locations in mid-2024.

During the investor event, executives presented a video skit demonstrating how AI could assist managers by suggesting staffing adjustments and optimising inventory. Analysts found the presentation both innovative and slightly unsettling, with Yum suggesting AI would help free up employees for other tasks rather than replace them.

Fast food chains are increasingly adopting AI to modernise operations, with companies like McDonald’s and Chipotle also investing in automation and digital tools. While Yum’s AI technology is currently used in nearly 25,000 of its 61,000 global restaurants, executives acknowledged there is still a long road ahead.

Analysts believe Yum may eventually commercialise its AI software beyond its own restaurant network. Taco Bell’s AI-driven strategy comes as the chain projects an 8% rise in same-store sales for the current quarter.

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Fast-delivery firms face antitrust scrutiny in India

Fast-delivery giants Zomato, Swiggy, and Zepto are facing an antitrust investigation in India over allegations of deep discounting practices that harm smaller retailers.

The All India Consumer Products Distributors Federation (AICPDF), which represents 400,000 distributors, has filed a case with the Competition Commission of India (CCI) to examine the business practices of these companies.

They claim that the discounting strategies of these platforms result in unfair pricing models that harm traditional retailers.

The quick-commerce sector in India, where products are delivered within minutes from local warehouses, has grown rapidly in recent years. However, this growth has come at the expense of brick-and-mortar stores, which cannot match the discounts offered by online platforms.

A recent survey showed a significant shift in consumer behaviour, with many shoppers reducing their purchases from supermarkets and independent stores due to the appeal of fast-delivery options.

The filing by the AICPDF, which has reviewed the pricing of several popular products, accuses companies like Zepto, Swiggy’s Instamart, and Zomato’s Blinkit of offering products at prices significantly lower than those available in traditional stores.

However, this has raised concerns about the long-term impact on local businesses. The CCI is now set to review the case, which may result in a formal investigation.

As India’s quick-commerce market continues to grow, estimated to reach $35 billion by 2030, the regulatory scrutiny of this sector is intensifying. The outcome of this case could shape the future of the industry, especially as companies like Zepto and Swiggy prepare for further expansion.

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XR headset from Samsung to challenge Apple Vision Pro

Samsung’s upcoming XR headset is expected to feature a 4K micro-OLED display from Sony, according to recent reports.

The 1.35-inch screen is slightly smaller than Apple’s Vision Pro but offers a higher resolution and a wider colour gamut.

The Vision Pro has struggled to gain mass appeal due to its high price, leaving space for rivals to introduce alternatives.

Samsung’s device is likely to be positioned as a direct competitor, offering premium features at a potentially more accessible price point.

Other companies are also preparing to challenge Apple in the XR space. Sony’s high-end model is already available, and Meta is reportedly expanding its Quest lineup. Samsung has hinted at additional smart glasses, though details remain scarce.

Apple may respond with an updated Vision Pro, adding to the competition in the XR market. With several key players developing new headsets, 2025 could be a defining year for immersive technology.

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Microsoft to boost AI investment in South Africa

Microsoft has announced plans to invest an additional 5.4 billion rand (about $296.81 million) by 2027 to enhance its cloud and AI infrastructure in South Africa.

The investment comes in response to the increasing demand for the company’s Azure services in the region, with a particular focus on meeting the needs of businesses integrating AI technology into their operations.

Brad Smith, Vice Chair and President of Microsoft, revealed the initiative during an event in Johannesburg, confirming that the company would also fund technical certification exams for 50,000 individuals.

These exams will cover crucial digital skills, including cloud architecture, AI, and cybersecurity, aiming to address the shortage of skilled professionals in high-demand sectors.

The new investment builds on Microsoft’s previous spending of 20.4 billion rand to establish South Africa’s first enterprise-grade data centres in Johannesburg and Cape Town.

These data centres have become essential hubs for handling the computational demands of AI, as local businesses look to adopt AI-driven solutions.

The company’s broader strategy includes a global commitment to invest around $80 billion in 2025 to further develop data centres and deploy AI and cloud-based applications. South Africa, as a growing tech hub, is expected to play a key role in Microsoft’s plans for the future.

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AxeleraAI receives $66 million EU grant for AI chip development

AxeleraAI, a promising AI chipmaker based in Eindhoven, Netherlands, has been awarded a €61.6 million ($66 million) grant by the European Union to develop its Titania chip.

The grant, provided by EuroHPC, aims to bolster Europe’s AI capabilities by supporting the development of a chip specifically designed for “inference” computing in data centres.

However, this initiative is part of the EU’s broader strategy to enhance its AI sector and reduce its dependency on US and Chinese technologies.

Fabrizio Del Maffeo, CEO of AxeleraAI, expressed pride in the award, viewing it as a significant opportunity for the Dutch company to expand its business.

The new chip will be built on the open-source RISC-V standard, a growing alternative to more traditional chip systems like those from Intel and Arm. AxeleraAI’s existing Metis chip is already being used in edge AI applications, such as monitoring safety in factories through CCTV analysis.

While the company does not aim to compete with industry giants like Nvidia in training AI models, Del Maffeo stated that the Titania chip is designed to excel in running large AI models once they are trained.

This shift towards more affordable inference computing is expected to become increasingly important as the demand for AI solutions grows. AxeleraAI has already raised $200 million from investors, including Samsung, since its founding in 2021.

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Northumberland approves Blackstone’s data centre project

Blackstone’s ambitious $13 billion ‘hyperscale’ data centre project in North East England has been given the green light by Northumberland County Council. The plan, which spans 540,000 square metres, was approved after a unanimous vote and is expected to represent an investment of up to £10 billion. The data centre will provide essential data storage and cloud computing services to businesses, addressing the rising demand in sectors such as AI.

The development is expected to generate substantial economic benefits, including up to 1,200 long-term construction jobs and hundreds of operational roles once the centre is running. Additionally, it could support up to 2,700 indirect jobs. As part of the agreement, Blackstone will contribute to a £110 million fund that will help drive growth along the Northumberland Line, a new railway route opened in December 2024.

This development follows the collapse of a previous plan to use the site for a Britishvolt facility, after the UK startup’s failure last year. With demand for data centres escalating, particularly due to AI advancements, this project is poised to play a crucial role in meeting growing technological needs across Europe.

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UK artists raise alarm over AI law proposals

A new proposal by the UK government to alter copyright laws has sparked significant concern among artists, particularly in Devon. The changes would allow AI companies to use the content found on the internet, including artwork, to help train their models unless the creators opt-out. Artists like Sarah McIntyre, an illustrator from Bovey Tracey, argue that such a shift could undermine their rights, making it harder for them to control the use of their work and potentially depriving them of income.

The Devon Artist Network has expressed strong opposition to these plans, warning that they could have a devastating impact on creative industries. They believe that creators should retain control over their work, without needing to actively opt out of its use by AI. While some, like Mike Phillips from the University of Plymouth in the UK, suggest that AI could help artists track copyright violations, the majority of artists remain wary of the proposed changes.

The Department for Science, Innovation and Technology has acknowledged the concerns and confirmed that no decisions have yet been made. However, it has stated that the current copyright framework is limiting the potential of both the creative and AI sectors. As consultations close, the future of the proposal remains uncertain.

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