Consumer protection

Meta boosts AGI efforts with new team

Mark Zuckerberg, Meta Platforms CEO, is reportedly building a new team dedicated to achieving artificial general intelligence (AGI), aiming for machines that can match or exceed human intellect.

The initiative is linked to an investment exceeding $10 billion in Scale AI, whose founder, Alexandr Wang, is expected to join the AGI group. Meta has not yet commented on these reports.

Zuckerberg’s personal involvement in recruiting around 50 experts, including a new head of AI research, is partly driven by dissatisfaction with Meta’s recent large language model, Llama 4. Last month, Meta even delayed the release of its flagship ‘Behemoth’ AI model due to internal concerns about its performance.

The move signals an intensifying race in the AI sector, as rivals like OpenAI are also making strategic adjustments to attract further investment in their pursuit of AGI. This highlights a clear push by major tech players towards developing more advanced and capable AI systems.

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Growing push in Europe to regulate children’s social media use

Several European countries, led by Denmark, France, and Greece, are intensifying efforts to shield children from the potentially harmful effects of social media. With Denmark taking over the EU Council presidency from July, its Digital Minister, Caroline Stage Olsen, has made clear that her country will push for a ban on social media for children under 15.

Olsen criticises current platforms for failing to remove illegal content and relying on addictive features that encourage prolonged use. She also warned that platforms prioritise profit and data harvesting over the well-being of young users.

That initiative builds on growing concern across the EU about the mental and physical toll social media may take on children, including the spread of dangerous content, disinformation, cyberbullying, and unrealistic body image standards. France, for instance, has already passed legislation requiring parental consent for users under 15 and is pressing platforms to verify users’ ages more rigorously.

While the European Commission has issued draft guidelines to improve online safety for minors, such as making children’s accounts private by default, some countries are calling for tougher enforcement under the EU’s Digital Services Act. Despite these moves, there is currently no consensus across the EU for an outright ban.

Cultural differences and practical hurdles, like implementing consistent age verification, remain significant challenges. Still, proposals are underway to introduce a unified age of digital adulthood and a continent-wide age verification application, possibly even embedded into devices, to limit access by minors.

Olsen and her allies remain adamant, planning to dedicate the October summit of the EU digital ministers entirely to the issue of child online safety. They are also looking to future legislation, like the Digital Fairness Act, to enforce stricter consumer protection standards that explicitly account for minors. Meanwhile, age verification and parental controls are seen as crucial first steps toward limiting children’s exposure to addictive and damaging online environments.

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Workers struggle as ChatGPT goes down

The temporary outage of ChatGPT this morning left thousands of users struggling with their daily tasks, highlighting a growing reliance on AI.

Social media was flooded with humorous yet telling posts from users expressing their inability to perform even basic functions without AI. This incident has reignited concerns about society’s increasing dependence on closed-source AI tools for work and everyday life.

OpenAI, the developer of ChatGPT, is currently investigating the technical issues that led to ‘elevated error rates and latency.’ The widespread disruption underscores a broader debate about AI’s impact on critical thinking and productivity.

While some research suggests AI chatbots can enhance efficiency, others, like Paul Armstrong, argue that frequent reliance on generative tools may diminish critical thinking skills and understanding.

The discussion around AI’s role in the workplace was a key theme at the recent SXSW London event. Despite concerns about job displacement, exemplified by redundancies at Canva, firms like Lloyd’s Market Association are increasingly adopting AI, with 40% of London market companies now using it.

Industry leaders maintain that AI aims to rethink workflows and empower human creativity, with a ‘human layer’ remaining essential for refining and adding nuanced value.

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Cybersecurity alarm after 184 million credentials exposed

A vast unprotected database containing over 184 million credentials from major platforms and sectors has highlighted severe weaknesses in data security worldwide.

The leaked credentials, harvested by infostealer malware and stored in plain text, pose significant risks to consumers and businesses, underscoring an urgent need for stronger cybersecurity and better data governance.

Cybersecurity researcher Jeremiah Fowler discovered the 47 GB database exposing emails, passwords, and authorisation URLs from tech giants like Google, Microsoft, Apple, Facebook, and Snapchat, as well as banking, healthcare, and government accounts.

The data was left accessible without any encryption or authentication, making it vulnerable to anyone with the link.

The credentials were reportedly collected by infostealer malware such as Lumma Stealer, which silently steals sensitive information from infected devices. The stolen data fuels a thriving underground economy involving identity theft, fraud, and ransomware.

The breach’s scope extends beyond tech, affecting critical infrastructure like healthcare and government services, raising concerns over personal privacy and national security. With recurring data breaches becoming the norm, industries must urgently reinforce security measures.

Chief Data Officers and IT risk leaders face mounting pressure as regulatory scrutiny intensifies. The leak highlights the need for proactive data stewardship through encryption, access controls, and real-time threat detection.

Many organisations struggle with legacy systems, decentralised data, and cloud adoption, complicating governance efforts.

Enterprise leaders must treat data as a strategic asset and liability, embedding cybersecurity into business processes and supply chains. Beyond technology, cultivating a culture of accountability and vigilance is essential to prevent costly breaches and protect brand trust.

The massive leak signals a new era in data governance where transparency and relentless improvement are critical. The message is clear: there is no room for complacency in safeguarding the digital world’s most valuable assets.

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Milei cleared of ethics breach over LIBRA token post

Argentina’s Anti-Corruption Office has concluded that President Javier Milei did not violate ethics laws when he published a now-deleted post promoting the LIBRA memecoin. The agency stated the February post was made in a personal capacity and did not constitute an official act.

The ruling clarified that Milei’s X account, where the post appeared, is personally managed and predates his political role. It added that the account identifies him as an economist rather than a public official, meaning the post is protected as a private expression under the constitution.

The investigation had been launched after LIBRA’s price soared and then crashed following Milei’s endorsement, which linked to the token’s contract and a promotional site. Investors reportedly lost millions, and allegations of insider trading surfaced.

Although the Anti-Corruption Office cleared him, a separate federal court investigation remains ongoing, with Milei and his sister’s assets temporarily frozen.

Despite the resolution, the scandal damaged public trust. Milei has maintained he acted in good faith, claiming the aim was to raise awareness of a private initiative to support small Argentine businesses through crypto.

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FBI warns BADBOX 2.0 malware is infecting millions

The FBI has issued a warning about the resurgence of BADBOX 2.0, a dangerous form of malware infecting millions of consumer electronics globally.

Often preloaded onto low-cost smart TVs, streaming boxes, and IoT devices, primarily from China, the malware grants cyber criminals backdoor access, enabling theft, surveillance, and fraud while remaining essentially undetectable.

BADBOX 2.0 forms part of a massive botnet and can also infect devices through malicious apps and drive-by downloads, especially from unofficial Android stores.

Once activated, the malware enables a range of attacks, including click fraud, fake account creation, DDoS attacks, and the theft of one-time passwords and personal data.

Removing the malware is extremely difficult, as it typically requires flashing new firmware, an option unavailable for most of the affected devices.

Users are urged to check their hardware against a published list of compromised models and to avoid sideloading apps or purchasing unverified connected tech.

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UK cracks down on rogue influencers

The UK’s Financial Conduct Authority (FCA) has taken action against unauthorised financial influencers in a coordinated international crackdown, resulting in three arrests. Regulators across six countries, participated in the effort, targeting those offering unlicensed tips or falsely promoting products.

Hundreds of social media posts of websites are being taken down after being linked to misleading financial advice presented under the guise of luxury lifestyles. The FCA issued cease and desist letters and called several influencers in for questioning.

The FCA highlighted that many of these posts fail to explain risks and often encourage followers to pay for unverified trading algorithms. The campaign aims to protect people, especially young users, who increasingly use online sources for financial education.

Meta was questioned by the Treasury Committee over delays, prompting the firm to acknowledge a processing lapse in 2024. Separately, the UK FCA is reviewing a ban on crypto exchange-traded notes, signalling a shift toward regulated crypto investment for retail users.

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New phase in Malaysia Airlines and Google collaboration

Malaysia Airlines is deepening its partnership with Google to accelerate its digital transformation, focusing on AI-powered marketing and end-to-end innovation across the travel experience.

Building on a successful 2024 collaboration, the renewed agreement will integrate more advanced technologies to enhance customer engagement and streamline services.

The airline and tech giant aims to shift from promotional showcases to a fully integrated ecosystem, using AI and data-driven tools to reshape the travel journey.

A recent highlight was an interactive showcase at the MATTA Fair, where visitors transformed photos into videos using Google’s Veo image-to-video generation tool — part of Malaysia Airlines’ ‘Time For’ campaign.

Dersenish Aresandiran, chief commercial officer of airlines at Malaysia Aviation Group, said the partnership is about more than technology: it’s a strategic move to enrich customer experiences and support national tourism goals ahead of Visit Malaysia Year 2026.

Google Malaysia’s director, Farhan Qureshi, echoed the sentiment, calling the collaboration a powerful example of how innovation and creativity can redefine global travel.

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EU launches global digital strategy

The European Union has launched a sweeping international digital strategy to bolster its global tech leadership and secure a human-centric digital transformation. With the digital and AI revolution reshaping economies and societies worldwide, the EU is positioning itself as a reliable partner in building resilient, open, and secure digital ecosystems.

The strategy prioritises collaboration with international partners to scale digital infrastructure, strengthen cybersecurity, and support emerging technologies like AI, quantum computing, and semiconductors while promoting democratic values and human rights in digital governance. The EU will deepen and expand its global network of Digital Partnerships and Dialogues to remain competitive and secure in a fast-changing geopolitical landscape.

These collaborations focus on research, industrial innovation, regulatory cooperation, and secure supply chains, while engaging countries across Africa, Latin America, Asia, and the EU’s own neighbourhood. The strategy also leverages trade instruments and investment frameworks such as the Global Gateway to support secure 5G and 6G networks, submarine cables, and digital public infrastructure, helping partner countries improve connectivity, resilience, and sustainability.

To enhance global digital governance, the EU is pushing for international standards that uphold privacy, security, and openness, and opposing efforts to fragment the internet. It supports inclusive multilateralism, working through institutions like the UN, G7, and OECD to shape rules for the digital age.

With initiatives ranging from AI safety cooperation and e-signature mutual recognition to safeguarding children online and combating disinformation, the EU aims to set the benchmark for ethical and secure digital transformation. At the heart of this vision is the EU Tech Business Offer—a modular, cross-border platform combining technology, capacity-building, and financing.

Through Team Europe and partnerships with industry, the EU seeks to bridge the digital divide, export trusted digital solutions, and foster an interconnected world aligned with European democratic principles. The strategy underscores that in today’s interconnected world, the EU’s prosperity and security hinge on shaping a digital future that is competitive, inclusive, and values-driven.

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M&S CEO targeted by hackers in abusive ransom email

Marks & Spencer has been directly targeted by a ransomware group calling itself DragonForce, which sent a vulgar and abusive ransom email to CEO Stuart Machin using a compromised employee email address.

The message, laced with offensive language and racist terms, demanded that Machin engage via a darknet portal to negotiate payment. It also claimed that the hackers had encrypted the company’s servers and stolen customer data, a claim M&S eventually acknowledged weeks later.

The email, dated 23 April, appears to have been sent from the account of an Indian IT worker employed by Tata Consultancy Services (TCS), a long-standing M&S tech partner.

TCS has denied involvement and stated that its systems were not the source of the breach. M&S has remained silent publicly, neither confirming the full scope of the attack nor disclosing whether a ransom was paid.

The cyber attack has caused major disruption, costing M&S an estimated £300 million and halting online orders for over six weeks.

DragonForce has also claimed responsibility for a simultaneous attack on the Co-op, which left some shelves empty for days. While nothing has yet appeared on DragonForce’s leak site, the group claims it will publish stolen information soon.

Investigators believe DragonForce operates as a ransomware-as-a-service collective, offering tools and platforms to cybercriminals in exchange for a 20% share of any ransom.

Some experts suspect the real perpetrators may be young hackers from the West, linked to a loosely organised online community called Scattered Spider. The UK’s National Crime Agency has confirmed it is focusing on the group as part of its inquiry into the recent retail hacks.

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