Consumer protection

Online platforms face new EU duties on child protection

The EU member states have endorsed a position for new rules to counter child sexual abuse online. The plan introduces duties for digital services to prevent the spread of abusive material. It also creates an EU Centre to coordinate enforcement and support national authorities.

Service providers must assess how their platforms could be misused and apply mitigation measures. These may include reporting tools, stronger privacy defaults for minors, and controls over shared content. National authorities will review these steps and can order additional action where needed.

A three-tier risk system will categorise services as high, medium, or low risk. High-risk platforms may be required to help develop protective technologies. Providers that fail to comply with obligations could face financial penalties under the regulation.

Victims will be able to request the removal or disabling of abusive material depicting them. The EU Centre will verify provider responses and maintain a database to manage reports. It will also share relevant information with Europol and law enforcement bodies.

The Council supports extending voluntary scanning for abusive content beyond its current expiry. Negotiations with the European Parliament will now begin on the final text. The Parliament adopted its position in 2023 and will help decide the Centre’s location.

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Virginia sets new limits on AI chatbots for minors

Lawmakers in Virginia are preparing fresh efforts to regulate AI as concerns grow over its influence on minors and vulnerable users.

Legislators will return in January with a set of proposals focused on limiting the capabilities of chatbots, curbing deepfakes and restricting automated ticket-buying systems. The push follows a series of failed attempts last year to define high-risk AI systems and expand protections for consumers.

Delegate Michelle Maldonado aims to introduce measures that restrict what conversational agents can say in therapeutic interactions instead of allowing them to mimic emotional support.

Her plans follow the well-publicised case of a sixteen-year-old who discussed suicidal thoughts with a chatbot before taking his own life. She argues that young people rely heavily on these tools and need stronger safeguards that recognise dangerous language and redirect users towards human help.

Maldonado will also revive a previous bill on high-risk AI, refining it to address particular sectors rather than broad categories.

Delegate Cliff Hayes is preparing legislation to require labels for synthetic media and to block AI systems from buying event tickets in bulk instead of letting automated tools distort prices.

Hayes already secured a law preventing predictions from AI tools from being the sole basis for criminal justice decisions. He warns that the technology has advanced too quickly for policy to remain passive and urges a balance between innovation and protection.

Proposals that come as the state continues to evaluate its regulatory environment under an executive order issued by Governor Glenn Youngkin.

The order directs AI systems to scan the state code for unnecessary or conflicting rules, encouraging streamlined governance instead of strict statutory frameworks. Observers argue that human oversight remains essential as legislators search for common ground on how far to extend regulatory control.

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Australia strengthens parent support for new social media age rules

Yesterday, Australia entered a new phase of its online safety framework after the introduction of the Social Media Minimum Age policy.

eSafety has established a new Parent Advisory Group to support families as the country transitions to enhanced safeguards for young people. The group held its first meeting, with the Commissioner underlining the need for practical and accessible guidance for carers.

The initiative brings together twelve organisations representing a broad cross-section of communities in Australia, including First Nations families, culturally diverse groups, parents of children with disability and households in regional areas.

Their role is to help eSafety refine its approach, so parents can navigate social platforms with greater confidence, rather than feeling unsupported during rapid regulatory change.

A group that will advise on parent engagement, offer evidence-informed insights and test updated resources such as the redeveloped Online Safety Parent Guide.

Their advice will aim to ensure materials remain relevant, inclusive and able to reach priority communities that often miss out on official communications.

Members will serve voluntarily until June 2026 and will work with eSafety to improve distribution networks and strengthen the national conversation on digital literacy. Their collective expertise is expected to shape guidance that reflects real family experiences instead of abstract policy expectations.

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MEPs call for stronger online protection for children

The European Parliament is urging stronger EU-wide measures to protect minors online, calling for a harmonised minimum age of 16 for accessing social media, video-sharing platforms, and AI companions. Under the proposal, children aged 13 to 16 would only be allowed to join such platforms with their parents’ consent.

MEPs say the move responds to growing concerns about the impact of online environments on young people’s mental health, attention span, and exposure to manipulative design practices.

The report, adopted by a large majority of MEPs, also calls for stricter enforcement of existing EU rules and greater accountability from tech companies. Lawmakers seek accurate, privacy-preserving age verification tools, including the forthcoming EU age-verification app and the European digital identity wallet.

They also propose making senior managers personally liable in cases of serious, repeated breaches, especially when platforms fail to implement adequate protections for minors.

Beyond age limits, Parliament is calling for sweeping restrictions on harmful features that fuel digital addiction. That includes banning practices such as infinite scrolling, autoplay, reward loops, and dark patterns for minors, as well as prohibiting non-compliant websites altogether.

MEPs also want engagement-based recommendation systems and randomised gaming mechanics like loot boxes outlawed for children, alongside tighter controls on influencer marketing, targeted ads, and commercial exploitation through so-called ‘kidfluencing.’

The report highlights growing public concern, as most Europeans view protecting children online as an urgent priority amid rising rates of problematic smartphone use among teenagers. Rapporteur Christel Schaldemose said the measures mark a turning point, signalling that platforms can no longer treat children as test subjects.

‘The experiment ends here,’ she said, urging consistent enforcement of the Digital Services Act to ensure safer digital spaces for Europe’s youngest users.

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Swiss Federal Council approves update to tax information exchange rules

The Swiss Federal Council has approved significant updates to the Ordinance on the International Automatic Exchange of Information in Tax Matters. The new rules are set to take effect across Switzerland on 1 January 2026, assuming no referendum intervenes.

The revisions expand Switzerland’s international exchange of financial account information, updating the Common Reporting Standard (CRS) and introducing the new Crypto-Asset Reporting Framework (CARF).

Crypto service providers in Switzerland will now have reporting, due diligence, and registration obligations under the AEOI Ordinance, although these provisions will not apply until at least 2027.

The updated Ordinance also extends CRS rules to Swiss associations and foundations while excluding certain accounts if specific conditions are met. Transitional measures aim to facilitate the implementation of the amended CRS and CARF by affected parties more smoothly.

Deliberations on partner states for Switzerland’s crypto data exchange have been paused by the National Council’s Economic Affairs and Taxation Committee. The CARF will become law in Switzerland in 2026, but full implementation is delayed, keeping crypto-asset rules inactive for the first year.

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AI scribes help reduce physician paperwork and burnout

A new UCLA Health study finds that AI-powered scribe tools can reduce physicians’ documentation time and may improve work satisfaction. Conducted across 14 specialities and 72,000 patient visits, the trial tested Microsoft DAX and Nabla in real-world clinical settings.

Physicians using Nabla reduced the time spent writing each note by almost 10% compared with usual care, saving around 41 seconds per note. Both AI tools modestly improved burnout, cognitive workload, and work exhaustion, but physician oversight remains essential.

The trial highlighted several limitations, including occasional inaccuracies in AI-generated notes and a single instance of mild patient safety concern. Physicians found the tools easy to use and noted an improvement in patient engagement, with most patients being receptive.

The findings provide timely evidence as healthcare systems increasingly adopt AI scribes. Researchers emphasise that rigorous evaluation is necessary to ensure patient safety and effectiveness, and that further long-term studies across multiple institutions are recommended.

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HP cuts thousands of jobs as AI reshapes operations

HP plans to cut between 4,000 and 6,000 jobs worldwide by fiscal 2028 as it restructures operations and expands its use of AI across product development and support services.

CEO Enrique Lores said the cuts will hit development, operations and support teams, with the plan aiming to save $1 billion over three years. The company already shed up to 2,000 roles in February under an earlier restructuring plan.

AI-enabled PCs now make up over 30% of HP’s shipments in Q4 ending 31 October, driving strong demand. However, analysts at Morgan Stanley warned that rising memory chip prices fuelled by AI data centre expansion could increase costs for consumer electronics makers.

Lores noted that HP expects the impact to be felt from the second half of fiscal 2026, though existing inventory should cover the first half.

HP projected fiscal 2026 adjusted earnings of $2.90–$3.20 per share, below expectations, with first-quarter profits also falling short of forecasts. Fourth-quarter revenue reached $14.64 billion, slightly ahead of forecasts.

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AI chatbots misidentify images they created

Growing numbers of online users are turning to AI chatbots to verify suspicious images, yet many tools are failing to detect fakes they created themselves. AFP found several cases in Asia where AI systems labelled fabricated photos as authentic, including a viral image of former Philippine lawmaker Elizaldy Co.

The failures highlight a lack of genuine visual analysis in current models. Many models are primarily trained on language patterns, resulting to inconsistent decisions even when dealing with images generated by the same generative systems.

Investigations also uncovered similar misidentifications during unrest in Pakistan-administered Kashmir, where AI models wrongly validated synthetic protest images. A Columbia University review reinforced the trend, with seven leading systems unable to verify any of the ten authentic news photos.

Specialists argue that AI may assist professional fact-checkers but cannot replace them. They emphasise that human verification remains essential as AI-generated content becomes increasingly lifelike and continues to circulate widely across social media platforms.

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OpenAI clarifies position in sensitive lawsuit

A legal case is underway involving OpenAI and the family of a teenager who had extensive interactions with ChatGPT before his death.

OpenAI has filed a response in court that refers to its terms of use and provides additional material for review. The filing also states that more complete records were submitted under seal so the court can assess the situation in full.

The family’s complaint includes concerns about the model’s behaviour and the company’s choices, while OpenAI’s filing outlines its view of the events and the safeguards it has in place. Both sides present different interpretations of the same interactions, which the court will evaluate.

OpenAI has also released a public statement describing its general approach to sensitive cases and the ongoing development of safety features intended to guide users towards appropriate support.

The case has drawn interest because it relates to broader questions about safety measures within conversational AI systems.

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Teens launch High Court bid to stop Australia’s under-16 social media ban

Two teenagers in Australia have taken the federal government to the High Court in an effort to stop the country’s under-16 social media ban, which is due to begin on 10 December. The case was filed by the Digital Freedom Project with two 15-year-olds, Noah Jones and Macy Neyland, listed as plaintiffs. The group says the law strips young people of their implied constitutional right to political communication.

The ban will lead to the deactivation of more than one million accounts held by users under 16 across platforms such as YouTube, TikTok, Snapchat, Twitch, Facebook and Instagram. The Digital Freedom Project argues that removing young people from these platforms blocks them from engaging in public debate. Neyland said the rules silence teens who want to share their views on issues that affect them.

The Digital Freedom Project’s president, John Ruddick, is a Libertarian Party politician in New South Wales. After the lawsuit became public, Communications Minister Anika Wells told Parliament the government would not shift its position in the face of legal threats. She said the government’s priority is supporting parents rather than platform operators.

The law, passed in November 2024, is supported by most Australians according to polling. The government says research links heavy social media use among young teens to bullying, misinformation and harmful body-image content.

Companies that fail to comply with the ban risk penalties of up to A$49.5 million. Lawmakers and tech firms abroad are watching how the rollout unfolds, as Australia’s approach is among the toughest efforts globally to restrict minors’ access to social platforms.

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