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Malaysia pushes clean tech and innovation for growth

Malaysia is accelerating its transition to a low-carbon and digitally driven economy by channelling investments into green technologies and innovation.

At the National Economic Forum 2025, Minister Chang Lih Kang outlined the country’s strategy to support sustainable growth through carbon management, hydrogen energy, green materials and circular economic models.

The government is also exploring advanced nuclear technologies such as Small Modular Reactors to support decarbonisation and enhance research, talent development and technology transfer.

A 17% increase in private R&D investment last year, mainly in clean energy and digital health, has helped build investor confidence. Authorities are now encouraging further growth through co-investment strategies, grants and collaborative innovation platforms.

Malaysia’s National Biotechnology Policy is also supporting biopharmaceuticals and agricultural biotech, in line with sustainability and ESG objectives. The Malaysian government aims to create a resilient, inclusive and innovation-driven economy for the next phase of regional development.

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Amazon cuts hundreds of AWS jobs amid AI shift

Amazon has reportedly cut hundreds of jobs within its Amazon Web Services cloud computing division, according to sources familiar with the matter.

Instead of providing specific numbers, Amazon confirmed the decision, citing ongoing efforts to optimise resources while continuing to invest in customer-focused innovation.

These layoffs follow warnings by CEO Andy Jassy, who recently said the rising use of generative AI would reduce workforce needs across the company.

The cuts affect several AWS teams, including specialists who support customers in developing new products and selling services. Employees reported receiving termination emails on Thursday, with their system access deactivated soon after.

Rather than focusing solely on AWS, Amazon has also been reducing roles in other units, such as its books division, devices and services unit, and Wondery podcast platform.

Despite these workforce reductions, AWS sales rose 17% in the first quarter to $29.3 billion compared to a year earlier, with operating income increasing by 23% to $11.5 billion.

Amazon, alongside firms like Microsoft, Meta, and CrowdStrike, is increasingly relying on AI tools instead of human workers to automate tasks, write software code, and streamline operations as part of a broader trend affecting the tech industry.

Amazon’s latest cuts reflect efforts by Jassy to reduce bureaucracy and eliminate managerial layers, aiming to keep the company agile amid rapid AI adoption and changing business priorities.

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OpenAI releases ChatGPT agent with task automation tools

OpenAI has introduced a general-purpose AI agent within ChatGPT, aiming to move beyond answering questions by completing various computer-based tasks.

Known as ChatGPT agent, the tool allows users to navigate calendars, generate editable presentations, and write code simply by using natural language prompts.

Rather than acting as a standalone product, ChatGPT agent integrates capabilities from OpenAI’s earlier tools, combining website navigation and in-depth research features.

Rolling out to Pro, Plus, and Team subscribers, the ChatGPT agent also connects with external apps like Gmail and GitHub. Instead of being limited to basic queries, it can access a terminal and use APIs, enabling tasks such as analysing competitors or planning shopping lists.

OpenAI claims its underlying model delivers state-of-the-art results, scoring significantly higher than previous versions on academic and maths benchmarks.

While positioning ChatGPT as its most capable AI tool yet, OpenAI has implemented several new safety measures due to the agent’s potential risks. The company acknowledges its model could amplify harm in sensitive areas like biological and chemical threats.

To mitigate such dangers, OpenAI monitors prompts in real time and turns off ChatGPT’s memory feature within the agent to avoid data leaks through malicious attacks.

Despite these precautions, questions remain over whether the ChatGPT agent will consistently perform complex tasks in the real world. Earlier agent technologies from various companies have often failed to meet expectations.

OpenAI, however, insists its new release represents a more robust step towards fulfilling the vision of practical AI agents.

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xAI eyes data centre deal with Humain

Elon Musk’s AI venture, xAI, has entered early discussions with Humain to secure data centre capacity instead of relying solely on existing infrastructure.

According to Bloomberg, the arrangement could involve several gigawatts of capacity, although Humain has yet to start building its facilities, meaning any deal would take years to materialise.

Humain is backed by Saudi Arabia’s Crown Prince Mohammed bin Salman and the Public Investment Fund (PIF). xAI is reportedly considering a fresh funding round where PIF might also invest.

At the same time, xAI is negotiating with a smaller company constructing a 200-megawatt data centre, offering a more immediate solution while waiting for larger projects.

Rather than operating in isolation, xAI joins AI competitors like Google, Meta and Microsoft in racing to secure vast computing power for training large AI models. The push for massive data centre capacity reflects the escalating demands of advanced AI systems.

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LEO becomes Africa’s first AI chatbot to enable remittances

United Bank for Africa (UBA) has introduced cross-border payments via its AI chatbot, LEO, enabling instant transfers across African nations in local currencies.

However, this marks the first time an AI-powered chatbot has facilitated such transactions on the continent.

The feature relies on the Pan-African Payment and Settlement System, developed by Afreximbank, which allows seamless fund transfers between African countries supported by their central banks. It eliminates the need for hard currencies and aims to reduce fees while supporting financial inclusion.

UBA said the service allows customers to send and receive money across borders within seconds through self-service channels, with zero charges for recipients.

The initiative also supports Africa’s wider economic ambitions under the African Continental Free Trade Area agreement.

The bank operates in 20 African countries and serves over 45 million customers worldwide. CEO Oliver Alawuba described the development as a bold step toward digital innovation and Pan-African integration.

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Google expands AI tools in Search with new subscriber perks

Google has begun rolling out new AI features in Search, introducing AI-powered phone calling to help users gather business information instead of contacting places manually.

The service, free for everyone in the US, allows people to search for businesses and have Google’s AI check pricing and availability on their behalf.

Subscribers to Google AI Pro and AI Ultra receive additional exclusive capabilities. These include access to Gemini 2.5 Pro, Google’s most advanced AI model, which supports complex queries such as coding or financial analysis.

Users can enable Gemini 2.5 Pro through the AI Mode tab instead of relying on the default model. Google is also launching Deep Research tools through Deep Search for in-depth investigations related to work, studies, or major life decisions.

Rather than rolling everything out all at once, Google is phasing in the features gradually. AI-powered calling is now available to all Search users in the US, while Gemini 2.5 Pro and Deep Research are becoming available specifically to AI Pro and AI Ultra subscribers.

With these updates, Google aims to position Search as more than a simple information tool by transforming it into an active digital assistant capable of handling everyday tasks and complex research instead of merely providing quick answers.

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South Korea’s new Science Minister pledges AI-led national transformation

South Korea’s new Science and ICT Minister, Bae Kyung-hoon, has pledged to turn the nation into one of the world’s top three AI powerhouses.

Instead of following outdated methods, Bae outlined a bold national strategy centred on AI, science and technology, aiming to raise Korea’s potential growth rate to 3 per cent and secure a global economic leadership position.

Bae, a leading AI expert and former president of LG AI Research, officially assumed office on Thursday.

Drawing from experience developing hyperscale AI models like LG’s Exaone, he emphasised the need to build a unique competitive advantage rooted in AI transformation, talent development and technological innovation.

Rather than focusing only on industrial growth, Bae’s policy agenda targets a broad AI ecosystem, revitalised research and development, world-class talent nurturing, and addressing issues affecting daily life.

His plans include establishing AI-centred universities, enhancing digital infrastructure, promoting AI semiconductors, restoring grassroots research funding, and expanding consumer rights in telecommunications.

With these strategies, Bae aims to make AI accessible to all citizens instead of limiting it to large corporations or research institutes. His vision is for South Korea to lead in AI development while supporting social equity, cybersecurity, and nationwide innovation.

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EU confirms AI Act rollout and releases GPAI Code of Practice

The European Commission has confirmed it will move forward with the EU AI Act exactly as scheduled, instead of granting delays requested by tech giants and businesses.

On 10 July 2025, it published the final General-Purpose AI (GPAI) Code of Practice alongside FAQs to guide organisations aiming to comply with the new law.

Rather than opting for a more flexible timetable, the Commission is standing firm on its regulatory goals. The GPAI Code of Practice, now in its final form, sets out voluntary but strongly recommended steps for companies that want reduced administrative burdens and clearer legal certainty under the AI Act.

The document covers transparency, copyright, and safety standards for advanced AI models, including a model documentation form for providers.

Key dates have already been set. From 2 August 2025, rules covering notifications, governance, and penalties will come into force. By February 2026, official guidelines on classifying high-risk AI systems are expected.

The remaining parts of the legislation will take effect by August 2026, instead of being postponed further.

With the publication of the GPAI Code of Practice, the EU takes another step towards building a unified ethical framework for AI development and deployment across Europe, focusing on transparency, accountability, and respect for fundamental rights.

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Broadcom challenges Nvidia with Tomahawk Ultra AI networking chip

Broadcom has introduced a new networking chip designed to boost AI data centre performance, positioning itself against Nvidia in the AI hardware race.

Called Tomahawk Ultra, the chip helps link hundreds of processors within close range, ensuring fast communication vital for large AI models.

Instead of using Nvidia’s proprietary NVLink system, Broadcom’s Tomahawk Ultra operates on an accelerated version of Ethernet and connects up to four times more chips within a server rack.

The chip acts as a traffic controller, enabling what the industry refers to as ‘scale-up’ computing — where AI models tap into combined computing power from tightly grouped chips.

According to Broadcom senior vice president Ram Velaga, it took engineers around three years to design the Tomahawk Ultra, which was originally aimed at high-performance computing but adapted for AI workloads as demand surged.

Taiwan Semiconductor Manufacturing Company (TSMC) is producing the processors using its five-nanometre process, and the chips are already shipping to customers.

Rather than requiring major hardware overhauls, the Tomahawk Ultra offers a scalable, Ethernet-based alternative for AI firms looking to build faster, more flexible data centres.

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UK customer‑experience leaders champion human‑centred AI

Marketing Week’s CX50 2025 accolades spotlight ten individuals who are redefining customer experience by putting people before pixels.

These leaders are harnessing AI thoughtfully, augmenting frontline staff with tools that personalise service without eroding the human touch.

Their work spans retail, hospitality, financial services and the public sector, showcasing how AI-driven systems can streamline operations while nurturing empathetic engagement.

Strategies include using automation for routine tasks and intelligent routing, freeing teams to focus on empathy, insight and dialogue.

Partners Cognizant, Google Cloud and Salesforce helped assemble the CX50 list. The initiative underscores a growing movement: top-performing brands blend algorithmic precision with human warmth to build trust and loyalty in increasingly digital markets.

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