Google Cloud study shows AI agents driving global business growth

A new Google Cloud study indicates that more than half of global enterprises are already using AI agents, with many reporting consistent revenue growth and faster return on investment.

The research, based on a survey of 3,466 executives across 24 countries, suggests agentic AI is moving from trial projects to large-scale deployment.

The findings by Google Cloud reveal that 52% of executives said their organisations actively use AI agents, while 39% reported launching more than ten. A group of early adopters, representing 13% of respondents, have gone further by dedicating at least half of their future AI budgets to agentic AI.

These companies are embedding agents across operations and are more likely to report returns in customer service, marketing, cybersecurity and software development.

The report also highlights how industries are tailoring adoption. Financial services focus on fraud detection, retail uses agents for quality control, and telecom operators apply them for network automation.

Regional variations are notable: European companies prioritise tech support, Latin American firms lean on marketing, while Asia-Pacific enterprises emphasise customer service.

Although enthusiasm is strong, challenges remain. Executives cited data privacy, security and integration with existing systems as key concerns.

Google Cloud executives said that early adopters are not only automating tasks but also reshaping business processes, with 2025 expected to mark a shift towards embedding AI intelligence directly into operations.

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Perplexity AI teams up with PayPal for fintech expansion

PayPal has partnered with Perplexity AI to provide PayPal and Venmo users in the US and select international markets with a free 12-month Perplexity Pro subscription and early access to the AI-powered Comet browser.

The $200 subscription allows unlimited queries, file uploads and advanced search features, while Comet offers natural language browsing to simplify complex tasks.

Industry analysts see the initiative as a way for PayPal to strengthen its position in fintech by integrating AI into everyday digital payments.

By linking accounts, users gain access to AI tools and cash back incentives and subscription management features, signalling a push toward what some describe as agentic commerce, where AI assistants guide financial and shopping decisions.

The deal also benefits Perplexity AI, a rising search and browser market challenger. Exposure to millions of PayPal customers could accelerate the adoption of its technology and provide valuable data for refining models.

Analysts suggest the partnership reflects a broader trend of payment platforms evolving into service hubs that combine transactions with AI-driven experiences.

While enthusiasm is high among early users, concerns remain about data privacy and regulatory scrutiny over AI integration in finance.

Market reaction has been positive, with PayPal shares edging upward following the announcement. Observers believe such alliances will shape the next phase of digital commerce, where payments, browsing, and AI capabilities converge.

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IBM Cloud replaces free support with AI tools

The cloud computing services offered by IBM will end free human support under its Basic Support tier in January 2026, opting for an AI-driven self-service model instead.

Users will lose the option to open or escalate technical cases through the portal or APIs. However, they can still report service issues via the Cloud Console and raise billing or account cases through the Support Portal.

IBM will direct customers to its Watsonx-powered AI Assistant, upgraded earlier in the year, while introducing a ‘Report an Issue’ tool to improve routing. The company plans to expand its support library to provide more detailed self-help resources.

Starting at $200 per month, paid support will remain available for organisations needing faster response times and direct technical assistance.

The company describes the change as an alignment with industry norms. AWS, Google Cloud and Microsoft Azure already provide free tiers that rely on community forums, online resources and billing support.

However, IBM Cloud holds only 2–4 percent of the market, according to Synergy Research Group, which some analysts suggest makes cost reductions in support more likely. Tencent, another provider, previously withdrew support for basic users because they were not profitable.

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Stablecoins, tokenisation, and AI to feature at Fed event

The Federal Reserve Board will hold a conference on payments innovation on 21 October, focusing on emerging technologies in US payment systems. Regulators, academics, and industry participants will explore ways to enhance the safety, efficiency, and accessibility of payments.

Panel discussions will cover stablecoins, tokenised assets, AI in payments, and the convergence of traditional and decentralised finance. The event highlights how digital assets are increasingly viewed alongside conventional payment methods, reflecting their growing role in financial systems.

The conference will be livestreamed on the Fed’s website, with further details forthcoming.

Experts emphasise the need for clear, unified rules to enable tokenised credit and liquidity markets to scale without fragmentation. Artificial intelligence is also moving into the core of payments, with applications in fraud detection, credit assessment, and risk management.

The Fed’s event adds to a busy Q4 policy calendar, alongside initiatives from the SEC, CFTC, BIS, and MAS. Officials stress that innovation in payments is a constant, with new technologies complementing existing systems rather than replacing them.

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AI-powered home cinema and smart appliances unveiled by Hisense at IFA 2025

Hisense will debut AI-powered innovations at IFA 2025 under the theme ‘AI Your Life,’ showcasing entertainment, smart homes, and climate-friendly technologies. The company aims to make AI seamless and personal.

Entertainment highlights include the 116-inch RGB-MiniLED UX TV with 8,000 nits brightness, plus new laser projectors offering IMAX-level clarity and portability for home cinema and gaming.

Appliances get smarter with the PureFlat refrigerator, featuring a 21-inch screen for cooking, streaming, and AI art. ConnectLife agents will optimise chores and energy use in daily routines.

The U8 S Pro Air Conditioner brings presence detection, AI voice controls, and air purification, while Hisense expands into smart buildings, energy systems, and automotive climate solutions.

Combining advanced display technologies with next-gen appliances, Hisense says its innovations will empower people to live more freely and confidently across global markets.

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EU Parliament challenges US-EU Trade deal while rallying around digital autonomy

During a special hearing, the EU Parliament Trade Committee scrutinised the US-EU ‘Framework on an Agreement on Reciprocal, Fair, and Balanced Trade’, from July 2025. Brussels expected that the deal would put an end to the transatlantic ‘tariff war’, but members of the European Parliament (MEPs) criticised the allegedly lopsided nature of the proposed agreement. Among other things, they argued that it would endanger Europe’s pursuit of strategic autonomy. 

Their perception has been strengthened by post-agreement declarations from US President, Donald Trump, who threatened to impose tariffs and export controls on countries whose taxes, rules or laws on tech companies “discriminate” against the US. This indicates that, from the US perspective, the agreement does not seem to put an end to the quarrel over European regulation. 

Central to the deal is a 15% tariff ceiling on most EU exports to the US – such as cars, semiconductors, and pharmaceuticals –  replacing a patchwork of higher and less predictable duties. Without an agreement, the EU was set to get a tariff level of 30%, plus the ordinary Most-Favoured Nation (MFN) tariff level in place before Trump. 

Alongside that, other commitments touch directly on the EU digital policy agenda. The European Union pledged to buy $40 billion worth of American AI chips for its computing centres (while blocking any leakage of semiconductors to ‘destinations of concern’), to engage in closer coordination with the US in technical standards, and to cooperate on economic security by, for example, coordinating on export controls to enhance supply chain resilience. 

The European Commission needs to have a majority in the Parliament to be able to enact the US-EU deal, raising uncertainty about the future of the Framework. Among MEPs, the digital sovereignty agenda is gaining strength. This week, S&D – the second largest political group in the EU Parliament – sponsored the launch of the policy brief ‘A progressive roadmap for strengthening Europe’s digital sovereignty’, by Cecilia Rikap, in a display of the growing support for strengthening Europe’s autonomy in this area.  

MEPs also expressed concern that the US-EU deal may violate the laws of the World Trade Organization (WTO). The US is raising tariffs beyond its WTO commitments, while the EU is offering tariff cuts that discriminate against its other international partners, violating the Most-Favoured Nation principle.

In spite of the resistance, MEPs are expected to propose amendments to the text of the deal, rather than halting the agreement.

India and the US lead global crypto adoption

India remains the world leader in cryptocurrency adoption, topping retail, institutional, and DeFi categories, according to Chainalysis. The country’s strong performance reflects growing grassroots engagement and widespread mobile-first financial services.

The United States climbed to second place from fourth last year, boosted by regulatory clarity and increasing institutional participation. Pakistan, Vietnam, Brazil, and Nigeria also rank highly, reflecting crypto’s growing role in remittances, stablecoins, and emerging-market finance.

Asia-Pacific emerged as the fastest-growing region over the past year, posting a 69% increase in on-chain transaction volume to $2.36 trillion. India, Vietnam, and Pakistan contributed heavily to this growth, signalling the region’s increasing influence in global crypto markets.

North America and Europe maintained the largest absolute transaction volumes, with $2.2 trillion and $2.6 trillion respectively. North America’s 49% growth was supported by spot Bitcoin ETFs and regulatory clarity, while Europe recorded a 42% increase from an already high base.

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CJEU confirms Zalando’s status as very large online platform under DSA

On 25 April 2023, the European Commission designated Zalando, as a ‘very large online platform’ (VLOP) under the Digital Services Act (DSA), noting that over 83 million people used the platform monthly, well above the 45 million threshold. As a VLOP, Zalando is subject to stricter obligations, particularly in protecting consumers and preventing the spread of illegal content.

Zalando contested this designation before the General Court of the European Union, arguing that only its third-party seller section (the Partner Programme) should qualify as an online platform under the DSA, not its direct retail operations (Zalando Retail).

The Court rejected Zalando’s arguments and upheld the Commission’s decision. It ruled that Zalando qualifies as a VLOP due to its Partner Programme. Since Zalando could not distinguish between users exposed to third-party seller content and those who were not, the Commission was entitled to consider all 83 million users as active recipients.

The Court also dismissed Zalando’s claims that the DSA violated legal certainty, equal treatment, and proportionality principles. It highlighted the potential for large platforms to facilitate the distribution of dangerous or illegal goods. As such, Zalando remains subject to the enhanced responsibilities imposed on very large online platforms under the DSA.

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PayPal expands crypto payments with new settlement tool

PayPal has introduced ‘Pay with Crypto,’ a settlement feature that lets US merchants accept over 100 digital currencies, including Bitcoin, Ether, Solana, and stablecoins. Shoppers pay from wallets like MetaMask or Coinbase, and merchants receive instant payouts in dollars or PYUSD.

The service is designed to eliminate volatility risks by automatically converting crypto into fiat or stablecoins. Merchants benefit from near-instant settlement, lower fees than traditional card payments, and optional yield on PYUSD balances.

Small and medium-sized enterprises are expected to gain the most from global reach, quicker cash flow, and reduced costs.

For consumers, the process mirrors card payments. Buyers simply connect a wallet at checkout and pay in crypto, while merchants receive stable-value settlements.

The system enables non-custodial wallet users to spend crypto directly, turning digital assets into usable currency without relying on exchanges.

PayPal’s long-term goal is to create a global crypto-enabled infrastructure. With partnerships such as Fiserv and its upcoming World Wallet alliance, PayPal plans to integrate stablecoins and enable seamless cross-border payments through Fiserv and its World Wallet alliance.

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SCO Tianjin Summit underscores economic cooperation and security dialogue

The Shanghai Cooperation Organisation (SCO) summit in Tianjin closed with leaders adopting the Tianjin Declaration, highlighting member states’ commitment to multilateralism, sovereignty, and shared security.

The discussions emphasised economic resilience, financial cooperation, and collective responses to security challenges.

Proposals included exploring joint financial mechanisms, such as common bonds and payment systems, to shield member economies from external disruptions.

Leaders also underlined the importance of strengthening cooperation in trade and investment, with China pledging additional funding and infrastructure support across the bloc. Observers noted that these measures reflect growing interest in alternative global finance and economic governance approaches.

Security issues are prominently featured, with agreements to enhance counter-terrorism initiatives and expand existing structures such as the Regional Anti-Terrorist Structure. Delegates also called for greater collaboration against cross-border crime, drug trafficking, and emerging security risks.

At the same time, they stressed the need for political solutions to ongoing regional conflicts, including those in Ukraine, Gaza, and Afghanistan.

With its expanding membership and combined economic weight, the SCO continues to position itself as a platform for cooperation beyond traditional regional security concerns.

While challenges remain, including diverging interests among key members, the Tianjin summit indicated the bloc’s growing role in discussions on multipolar governance and collective stability.

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