Digital business models

Malaysia pushes clean tech and innovation for growth

Malaysia is accelerating its transition to a low-carbon and digitally driven economy by channelling investments into green technologies and innovation.

At the National Economic Forum 2025, Minister Chang Lih Kang outlined the country’s strategy to support sustainable growth through carbon management, hydrogen energy, green materials and circular economic models.

The government is also exploring advanced nuclear technologies such as Small Modular Reactors to support decarbonisation and enhance research, talent development and technology transfer.

A 17% increase in private R&D investment last year, mainly in clean energy and digital health, has helped build investor confidence. Authorities are now encouraging further growth through co-investment strategies, grants and collaborative innovation platforms.

Malaysia’s National Biotechnology Policy is also supporting biopharmaceuticals and agricultural biotech, in line with sustainability and ESG objectives. The Malaysian government aims to create a resilient, inclusive and innovation-driven economy for the next phase of regional development.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Amazon cuts hundreds of AWS jobs amid AI shift

Amazon has reportedly cut hundreds of jobs within its Amazon Web Services cloud computing division, according to sources familiar with the matter.

Instead of providing specific numbers, Amazon confirmed the decision, citing ongoing efforts to optimise resources while continuing to invest in customer-focused innovation.

These layoffs follow warnings by CEO Andy Jassy, who recently said the rising use of generative AI would reduce workforce needs across the company.

The cuts affect several AWS teams, including specialists who support customers in developing new products and selling services. Employees reported receiving termination emails on Thursday, with their system access deactivated soon after.

Rather than focusing solely on AWS, Amazon has also been reducing roles in other units, such as its books division, devices and services unit, and Wondery podcast platform.

Despite these workforce reductions, AWS sales rose 17% in the first quarter to $29.3 billion compared to a year earlier, with operating income increasing by 23% to $11.5 billion.

Amazon, alongside firms like Microsoft, Meta, and CrowdStrike, is increasingly relying on AI tools instead of human workers to automate tasks, write software code, and streamline operations as part of a broader trend affecting the tech industry.

Amazon’s latest cuts reflect efforts by Jassy to reduce bureaucracy and eliminate managerial layers, aiming to keep the company agile amid rapid AI adoption and changing business priorities.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Irish hospital turns to AI for appointment management

Beaumont Hospital in Dublin plans to deploy AI to predict patient no-shows and late cancellations, aiming to reduce wasted resources.

Instead of relying solely on reminders, the hospital will pilot AI software costing up to €110,000, using patient data to forecast missed appointments. Currently, no-shows account for 15.5% of its outpatient slots.

The system will integrate with Beaumont’s existing two-way text messaging service. Rather than sending uniform reminders, the AI model will tailor messages based on the likelihood of attendance while providing hospital staff with real-time insights to better manage clinic schedules.

The pilot is expected to begin in late 2025 or early 2026, potentially expanding into a full €1.2 million contract.

The move forms part of Beaumont Hospital’s strategic plan through 2030 to reduce outpatient non-attendance. It follows the broader adoption of AI in Irish healthcare, including Mater Hospital’s recent launch of an AI and Digital Health centre designed to tackle clinical challenges using new technologies.

Instead of viewing AI as a future option, Irish hospitals now increasingly treat it as an immediate solution to operational inefficiencies, hoping it will transform healthcare delivery and improve patient service.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Sberbank prepares to offer cryptocurrency custody services

Russia’s largest lender, Sberbank, is preparing to offer custody services for cryptocurrency assets, providing security and safeguards against hacking. The bank has proposed treating Bitcoin and digital assets like traditional bank accounts to Russia’s central bank.

These proposals include measures to freeze assets if law enforcement suspects illegal activity.

The central bank has eased its stance, supporting digital assets for international trade to bypass Western sanctions over the Ukraine conflict. Sberbank’s executive director highlighted the growing global trend of banks offering custody services and expressed a desire for Russia to keep pace.

In addition to custody, Sberbank has launched Bitcoin-linked structured bonds and plans to roll out Bitcoin futures and similar investment products on the Moscow Exchange.

Industry experts emphasise that establishing local custody services is vital to reduce reliance on foreign companies and strengthen the security of Russia’s crypto market.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot! 

Mistral’s chatbot Le Chat takes on ChatGPT with major upgrade

France-based AI startup Mistral has rolled out a major update to Le Chat, its AI chatbot, introducing new features aimed at challenging rivals like ChatGPT, Gemini and Claude. The update includes Deep Research, voice interaction, reasoning capabilities and a refreshed image editor.

According to the company’s latest blog post, the new Deep Research mode transforms Le Chat into a structured assistant that can clarify needs, search sources and deliver summarised findings. The tool enables users to receive comprehensive responses in a neatly formatted report.

In addition, Mistral unveiled Vocal mode, allowing users to speak to the chatbot as if they were talking to a person. The feature is powered by the firm’s voice input model, Voxtral, which handles voice recognition in real time.

The company also introduced Think mode, based on its Magistral reasoning model. Designed for multilingual and complex tasks, the feature provides thoughtful and clear responses, even when answering legal or professional queries in languages like Spanish or Japanese.

For users juggling multiple conversations or tasks, the new Projects tool groups related chats into separate spaces. Each project includes a dedicated Library for storing files and content, while also remembering individual tools and settings.

Users can upload documents directly into Projects and revisit past chats or references. Content from the Library can also be pulled into the active conversation, supporting a more seamless and personalised experience.

A revamped image editor rounds out the update, offering users the ability to tweak AI-generated visuals while maintaining consistency in character design and fine details. Mistral says the upgrade helps improve image customisation without compromising visual integrity.

All features are now available through Le Chat’s web platform at ‘chat.mistral.ai’ or via the company’s mobile apps on Android and iOS. The update reflects Mistral’s growing ambition to differentiate itself in the increasingly competitive AI assistant market.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Perplexity AI overtakes ChatGPT on India’s App Store

Perplexity AI has overtaken OpenAI’s ChatGPT as the top AI app on Apple’s App Store in India, following a new partnership with telecom provider Airtel.

Instead of paying the usual ₹17,000 annual fee for Perplexity AI Pro, Airtel customers now receive a free 12-month subscription, triggering a sharp increase in downloads and user engagement.

Perplexity AI CEO Aravind Srinivas confirmed the app’s rise to the number one position via LinkedIn.

The Perplexity app, available on iOS and browsers, offers AI search features including image generation, research tools, file analysis, and access to models like Claude, Grok 4, and GPT-4.1.

Although the app has been in the App Store for months, it has not surpassed ChatGPT until now.

The Airtel offer applies to all mobile, broadband, and DTH customers, who can redeem their subscription directly through the Airtel Thanks app.

Instead of limiting access to just the app, Perplexity Pro users can also use its advanced AI functionalities via Safari or Chrome browsers.

The offer is seen as especially beneficial for students, researchers, and professionals, encouraging a broader audience to try the service without an upfront payment.

Perplexity’s rapid rise in popularity highlights growing competition in India’s AI app market, with local telecom partnerships becoming a key driver instead of relying solely on organic growth through app stores.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI releases ChatGPT agent with task automation tools

OpenAI has introduced a general-purpose AI agent within ChatGPT, aiming to move beyond answering questions by completing various computer-based tasks.

Known as ChatGPT agent, the tool allows users to navigate calendars, generate editable presentations, and write code simply by using natural language prompts.

Rather than acting as a standalone product, ChatGPT agent integrates capabilities from OpenAI’s earlier tools, combining website navigation and in-depth research features.

Rolling out to Pro, Plus, and Team subscribers, the ChatGPT agent also connects with external apps like Gmail and GitHub. Instead of being limited to basic queries, it can access a terminal and use APIs, enabling tasks such as analysing competitors or planning shopping lists.

OpenAI claims its underlying model delivers state-of-the-art results, scoring significantly higher than previous versions on academic and maths benchmarks.

While positioning ChatGPT as its most capable AI tool yet, OpenAI has implemented several new safety measures due to the agent’s potential risks. The company acknowledges its model could amplify harm in sensitive areas like biological and chemical threats.

To mitigate such dangers, OpenAI monitors prompts in real time and turns off ChatGPT’s memory feature within the agent to avoid data leaks through malicious attacks.

Despite these precautions, questions remain over whether the ChatGPT agent will consistently perform complex tasks in the real world. Earlier agent technologies from various companies have often failed to meet expectations.

OpenAI, however, insists its new release represents a more robust step towards fulfilling the vision of practical AI agents.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Most US teens use AI companion bots despite risks

A new national survey shows that roughly 72% of American teenagers, aged 13 to 17, have tried AI companion apps such as Replika, Character.AI, and Nomi, with over half interacting with them regularly.

Although some teens report benefits like practising conversation skills or emotional self-expression, significant safety concerns have emerged.

Around 34% have been left uncomfortable by the bot’s behaviour, and one-third have turned to AI for advice on serious personal issues. Worryingly, nearly a quarter of users disclosed their real names or locations in chats.

Despite frequent use, most teens still prefer real friendships—two-thirds say AI interactions are less satisfying, and 80% maintain stronger ties to human friends.

Experts warn that teens are especially vulnerable to emotional dependency, manipulative responses, and data privacy violations through these apps.

Youth advocates call for mandatory age verification, better content moderation, and expanded AI literacy education, arguing that minors should not use companionship bots until more regulations are in place and platforms become truly safe for young users.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

xAI eyes data centre deal with Humain

Elon Musk’s AI venture, xAI, has entered early discussions with Humain to secure data centre capacity instead of relying solely on existing infrastructure.

According to Bloomberg, the arrangement could involve several gigawatts of capacity, although Humain has yet to start building its facilities, meaning any deal would take years to materialise.

Humain is backed by Saudi Arabia’s Crown Prince Mohammed bin Salman and the Public Investment Fund (PIF). xAI is reportedly considering a fresh funding round where PIF might also invest.

At the same time, xAI is negotiating with a smaller company constructing a 200-megawatt data centre, offering a more immediate solution while waiting for larger projects.

Rather than operating in isolation, xAI joins AI competitors like Google, Meta and Microsoft in racing to secure vast computing power for training large AI models. The push for massive data centre capacity reflects the escalating demands of advanced AI systems.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

LEO becomes Africa’s first AI chatbot to enable remittances

United Bank for Africa (UBA) has introduced cross-border payments via its AI chatbot, LEO, enabling instant transfers across African nations in local currencies.

However, this marks the first time an AI-powered chatbot has facilitated such transactions on the continent.

The feature relies on the Pan-African Payment and Settlement System, developed by Afreximbank, which allows seamless fund transfers between African countries supported by their central banks. It eliminates the need for hard currencies and aims to reduce fees while supporting financial inclusion.

UBA said the service allows customers to send and receive money across borders within seconds through self-service channels, with zero charges for recipients.

The initiative also supports Africa’s wider economic ambitions under the African Continental Free Trade Area agreement.

The bank operates in 20 African countries and serves over 45 million customers worldwide. CEO Oliver Alawuba described the development as a bold step toward digital innovation and Pan-African integration.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!