Zoom, once synonymous with video conferencing during the pandemic, is pivoting to redefine itself as an ‘AI-first work platform for human connection.’ The company has dropped ‘Video’ from its name, now operating as Zoom Communications Inc., as part of its broader strategy to move beyond video services and compete with tech giants like Google, Microsoft, and Slack.
Amid declining growth following its pandemic-era boom, Zoom has expanded its offerings to include a comprehensive suite of tools under its Zoom Workplace solution, featuring team chat, email, and productivity apps. CEO Eric Yuan envisions AI as the cornerstone of this transformation, with tools designed to automate routine tasks and create ‘digital twins’ for users, freeing up time and enabling a four-day workweek.
In October, Zoom introduced its upgraded AI companion, which offers advanced summarisation and assistance capabilities. Yuan emphasises that leveraging AI for smarter, hybrid work solutions will be critical to keeping Zoom relevant as workers return to offices and competition in the enterprise software market intensifies.
A pivotal antitrust case involving Google’s dominance in online advertising has reached its conclusion in a Virginia federal court. The US Department of Justice (DOJ) alleges that Alphabet’s Google unfairly monopolised key markets, including ad servers and advertiser networks, as well as attempting to dominate ad exchanges. Closing arguments were presented after a 15-day trial.
DOJ lawyers accused Google of manipulating the ad market for its advantage. They characterised the company as a ‘once, twice, three times a monopolist’ and likened the case to a tale of conflicting narratives, urging the judge to side with their evidence. Publishers testified about being unable to switch from Google’s services due to the company’s vast ad demand, highlighting the significant revenue at stake.
Google’s defence argued that its business practices align with antitrust laws and that the DOJ failed to meet the burden of proof. Company lawyers claimed the case misrepresented a competitive ad market and ignored Google’s legitimate strategies. Google contends the government focused narrowly on certain market aspects rather than acknowledging broader industry competition.
A decision could lead to major structural changes for Google’s advertising business. Prosecutors want Google to divest its Ad Manager platform, which includes its publisher ad server and ad exchange. The company recently offered to sell its ad exchange to resolve a similar EU antitrust inquiry, though European publishers rejected the proposal as inadequate.
Japan’s Fair Trade Commission has raided Amazon Japan over allegations of anti-monopoly violations. The company is suspected of pressuring sellers to reduce prices in exchange for favourable product placement on its e-commerce platform, a government source revealed.
The investigation comes amid growing global scrutiny of Amazon’s practices. In Europe, regulators are preparing a case to examine whether Amazon favours its branded products on its marketplace under new antitrust rules.
This is not the first time Amazon Japan has faced such scrutiny. In 2018, authorities accused it of shifting discount costs onto suppliers. The case was resolved after Amazon agreed to improve its business practices, but the latest allegations suggest ongoing concerns about its market conduct.
Google has announced further changes to its search results in Europe in response to complaints from smaller competitors and looming EU antitrust charges under the Digital Markets Act (DMA). The tech giant has faced criticism from price-comparison sites, hotels, and small retailers over a 30% drop in direct booking clicks caused by earlier search tweaks.
The DMA, introduced last year to curb Big Tech dominance, prohibits Google from favouring its services. To comply, Google plans to offer expanded and uniformly formatted options for users to choose between comparison sites and supplier websites, along with new ad formats and tools for competitors to display prices and images.
As part of a test in Germany, Belgium, and Estonia, Google will temporarily remove hotel location maps and associated results to assess user interest in a simpler “ten blue links” layout. While reluctant to cut features, Google says these measures aim to strike a balance between user needs and regulatory requirements.
The European Commission has been scrutinising Google since March, with DMA violations carrying potential fines of up to 10% of global annual revenue. Google’s compliance efforts reflect its attempt to navigate the demands of regulators and rival businesses while maintaining its services’ usability.
Huawei has launched its Mate 70 smartphone series, signalling a major step in its comeback to premium devices while showcasing HarmonyOS NEXT, its Android-free operating system. Priced from 5,499 yuan ($758), the Mate 70 challenges Apple’s iPhone 16 in China, boasting features like satellite paging, an advanced processor, and a 40% performance boost over previous models.
HarmonyOS NEXT represents Huawei’s bid for software independence after US export restrictions cut off access to Google services. The company announced that all new devices starting in 2025 will run the new system, while current Mate 70 users can choose between HarmonyOS 4.3 (Android-compatible) and the new HarmonyOS NEXT 5.0. Despite this shift, Huawei has retained Android compatibility as a backup while growing its app ecosystem, which already includes 15,000 applications.
The Mate 70 also highlights China’s advancing chipmaking capabilities, reportedly featuring SMIC-produced Kirin 9100 processors in higher-end models. This achievement underscores Huawei’s resilience despite ongoing US export controls and the addition of Chinese firms to trade blacklists. Huawei’s rebound is reflected in its rising market share, now ranked as China’s second-largest smartphone vendor with over 10 million units shipped in recent quarters.
The launch of the Mate 70 marks Huawei’s increasing competition with Apple and other global players in the world’s largest smartphone market, fueled by patriotic support for its technological breakthroughs.
Brazil’s antitrust regulator, Cade, has mandated Apple to lift restrictions on in-app payments. The decision follows a complaint by e-commerce giant MercadoLibre, accusing Apple of unfair practices.
The complaint, filed in 2022 in Brazil and Mexico, criticised Apple for forcing app developers to use its payment system. It also alleged that the company blocks apps from offering third-party digital goods or redirecting users to external websites.
Cade’s ruling requires Apple to permit developers to integrate external payment systems and allow hyperlinks to external purchasing platforms within apps. Developers must also have the option to include alternative in-app payment methods.
Apple faces a 250,000 real (£43,000) daily fine if it fails to comply within 20 days. Both Apple and MercadoLibre have yet to provide comments on the ruling.
Meta, the company behind Facebook, is set to face trial in April over allegations from the US Federal Trade Commission (FTC) that it stifled competition by acquiring Instagram and WhatsApp. The FTC’s lawsuit, filed in 2020, argues that Meta acted illegally to maintain dominance in personal social networks by purchasing potential competitors rather than innovating within the mobile ecosystem.
The case is scheduled to begin on 14 April, as ruled by Judge James Boasberg. Earlier this month, the judge rejected Meta’s request to dismiss the case, which argued that the FTC’s claims relied on a narrow definition of the social media market. Meta highlighted competition from TikTok, YouTube, LinkedIn, and X as evidence that the FTC’s market analysis was outdated.
Judge Boasberg acknowledged the challenges facing the FTC, noting that shifts in technology and market dynamics complicate its claims. He described the agency’s approach as pushing antitrust law to its limits, raising doubts about whether its case could withstand trial.
The trial will examine whether Meta’s acquisitions of Instagram in 2012 and WhatsApp in 2014 were part of a deliberate strategy to eliminate competition. The outcome could have significant implications for the future of antitrust enforcement in the tech industry.
A federal judge has denied the US Securities and Exchange Commission’s bid to sanction Elon Musk over missed testimony in its investigation of his $44B Twitter purchase. The judge concluded that sanctions were unnecessary after Musk testified in October and paid $2,923 to cover the SEC’s travel expenses.
The US SEC is probing whether Musk delayed disclosing his stock purchases in early 2022, potentially enabling him to buy Twitter shares at a lower price before revealing his significant stake. Critics argue this delay might have given Musk an unfair financial advantage leading up to his eventual takeover.
Musk, currently the world’s richest person, attributed the delay to a misunderstanding of SEC rules. The billionaire, whose ventures include Tesla and SpaceX, has had prior conflicts with the SEC, including a 2018 settlement over his tweets about taking Tesla private.
Apple and Google face growing scrutiny in the UK over allegations of stifling competition in mobile web browsers. The UK Competition and Markets Authority (CMA) claims that both companies use their dominant positions to restrict consumer choice, citing Apple’s limits on progressive web apps as a barrier to innovation on iOS devices. Progressive web apps could bypass app stores and their fees, offering faster and more secure browsing.
The CMA’s report also points to a revenue-sharing deal between Apple and Google that discourages competition in mobile ecosystems. Both companies have responded, with Apple defending its privacy and security measures and Google emphasising the openness of its Android platform.
This investigation is part of a broader crackdown on Big Tech, with regulators in the US and UK aiming to curb monopolistic practices. The CMA plans to finalise its report in March and use upcoming digital competition laws to address these concerns.
Australia’s government has abandoned a proposal to fine social media platforms up to 5% of their global revenue for failing to curb online misinformation. The decision follows resistance from various political parties, making the legislation unlikely to pass the Senate.
Communications Minister Michelle Rowland stated the proposal aimed to enhance transparency and hold tech companies accountable for limiting harmful misinformation online. Despite broad public support for tackling misinformation, opposition from conservative and crossbench politicians stalled the plan.
The centre-left Labor government, currently lagging in polls, faces criticism for its approach. Greens senator Sarah Hanson-Young described the proposed law as a ‘half-baked option,’ adding to calls for more robust measures against misinformation.
Industry group DIGI, including Meta, argued the proposal merely reinforced an existing code. Australia’s tech regulation efforts are part of broader concerns about foreign platforms undermining national sovereignty.
