Digital business models

EU workshop gathers support and scrutiny for the DSA

A packed conference centre in Brussels hosted over 200 stakeholders on 7 May 2025, as the European Commission held a workshop on the EU’s landmark Digital Services Act (DSA).

The pioneering law aims to protect users online by obliging tech giants—labelled as Very Large Online Platforms and Search Engines (VLOPSEs)—to assess and mitigate systemic risks their services might pose to society at least once a year, instead of waiting for harmful outcomes to trigger regulation.

Rather than focusing on banning content, the DSA encourages platforms to improve internal safeguards and transparency. It was designed to protect democratic discourse from evolving online threats like disinformation without compromising freedom of expression.

Countries like Ukraine and Moldova are working closely with the EU to align with the DSA, balancing protection against foreign aggression with open political dialogue. Others, such as Georgia, raise concerns that similar laws could be twisted into tools of censorship instead of accountability.

The Commission’s workshop highlighted gaps in platform transparency, as civil society groups demanded access to underlying data to verify tech firms’ risk assessments. Some are even considering stepping away from such engagements until concrete evidence is provided.

Meanwhile, tech companies have already rolled back a third of their disinformation-related commitments under the DSA Code of Conduct, sparking further concern amid Europe’s shifting political climate.

Despite these challenges, the DSA has inspired interest well beyond EU borders. Civil society groups and international institutions like UNESCO are now pushing for similar frameworks globally, viewing the DSA’s risk-based, co-regulatory approach as a better alternative to restrictive speech laws.

The digital rights community sees this as a crucial opportunity to build a more accountable and resilient information space.

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Google aims for profit with new AI Search

At its annual developer event, Google I/O, Google unveiled a new feature called AI Mode, built directly into its core product, Google Search.

Rather than being a separate app, AI Mode integrates a chatbot into the search engine, allowing users to ask complex, detailed queries and receive direct answers along with curated web links. Google hopes this move will stop users from drifting to other AI tools instead of its own services.

The launch follows concerns that Google Search was starting to lose ground. Investors took notice when Apple’s Eddy Cue revealed that Safari searches had dropped for the first time in April, as users began to favour AI-powered alternatives.

A decline like this led to a 7% drop in Alphabet’s stock, highlighting just how critical search remains to Google’s dominance. By embedding AI into Search, Google aims to maintain its leadership instead of risking a steady erosion of its user base.

Unlike most AI platforms still searching for profitability, Google’s AI Mode is already positioned to make money. Advertising—long the engine of Google’s revenue—will be introduced into AI Mode, ensuring it generates income just as traditional search does.

While rivals burn through billions running large language models, Google is simply monetising the same way it always has.

AI Mode also helps defend Google’s biggest asset. Rather than seeing AI as a threat, Google embraced it to reinforce Search and protect the advertising revenue it depends on.

Most AI competitors still rely on expensive, unsustainable models, whereas Google is leveraging its existing ecosystem instead of building from scratch. However, this gives it a major edge in the race for AI dominance.

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Lufthansa Cargo speeds up bookings with AI

Lufthansa Cargo has introduced a new AI-driven system to speed up how it processes booking requests.

By combining AI with robotic process automation, the airline can now automatically extract booking details from unstructured customer emails and input them directly into its system, removing the need for manual entry.

Customers then receive immediate, fully automated booking confirmations instead of waiting for manual processing.

While most bookings already come through structured digital platforms, Lufthansa still receives many requests in formats such as plain text or file attachments. Previously, these had to be transferred manually.

The new system eliminates that step, making the booking process quicker and reducing the chance of errors. Sales teams benefit from fewer repetitive tasks, giving them more time to interact personally with customers instead of managing administrative duties.

The development is part of a broader automation push within Lufthansa Cargo. Over the past year, its internal ‘AI & Automation Community’ has launched around ten automation projects, many of which are now either live or in testing.

These include smart systems that route customer queries to the right department or automatically rebook disrupted shipments, reducing delays and improving service continuity.

According to Lufthansa Cargo’s CIO, Jasmin Kaiser, the integration of AI and automation with core digital platforms enables faster and more efficient solutions than ever before.

The company is now preparing to expand its AI booking process to other service areas, further embracing digital transformation instead of relying solely on legacy systems.

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Melania Trump’s AI audiobook signals a new era in media creation

Melania Trump has released an audiobook version of her memoir, but the voice readers hear isn’t hers in the traditional sense. Instead, it’s an AI-generated replica, created under her guidance and produced using technology from ElevenLabs.

Announcing the release as ‘The AI Audiobook,’ Trump declared this innovation as a step into the future of publishing, highlighting how AI is now entering mainstream media production. That move places AI-generated content into the public spotlight, especially as tech companies like Google and OpenAI are rolling out advanced tools to create audio, video, and even entire scenes with minimal human input.

While experts note that a complete replacement of voice actors and media professionals is unlikely in the immediate future, Trump’s audiobook represents a notable shift that aligns with rising interest from television and media companies looking to explore AI integration to compete with social media creators.

Industry observers suggest this trend could lead to a more interactive form of media. Imagine, for instance, engaging in a two-way conversation with a virtual Melania Trump about her book.

Though this level of interactivity isn’t here yet, it’s on the horizon as companies experiment with AI-generated personalities and digital avatars to enhance viewer engagement and create dynamic experiences. Still, the growth of generative AI sparks concern about job security in creative fields.

While some roles, like voiceover work, are vulnerable to automation, others—especially those requiring human insight and emotional intelligence, like investigative journalism—remain more resistant. Rather than eliminating jobs outright, AI may reshape media employment, demanding hybrid skills that combine traditional storytelling with technological proficiency.

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Nordic shift to cash sparks crypto debate

Sweden and Norway are urging citizens to keep using cash amid rising fears of cyberattacks and geopolitical instability. Once global leaders in cashless transactions, both countries are now rethinking their heavy reliance on digital payments.

The move comes as concerns grow over potential network failures and the need for resilient offline alternatives.

Vitalik Buterin, co-founder of Ethereum, has weighed in on the issue, highlighting the risks of centralised systems. He argued that the fragility of such infrastructures makes physical cash essential during crises.

However, he also sees a future role for Ethereum, if the network becomes robust, private, and decentralised enough to function as a reliable alternative.

For Ethereum to support national payment systems in emergencies, Buterin noted that it must improve its resilience and privacy. The platform has added upgrades, but challenges like scalability and high transaction costs still hinder mass adoption.

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Quantum computers might break Bitcoin security faster than thought

Google researchers have revealed that breaking RSA encryption—the technology securing crypto wallets—requires far fewer quantum resources than previously thought. The team found cracking 2048-bit RSA could take under a week using fewer than a million noisy qubits, 20 times less than previously estimated.

Currently, quantum computers like IBM’s Condor and Google’s Sycamore operate with far fewer qubits, so crypto assets remain safe for now. The significance lies in the rapid pace of improvement in quantum computing capabilities, which calls for increased vigilance.

The breakthrough stems from improved algorithms that speed up key calculations and smarter error correction methods. Researchers also enhanced ‘magic state cultivation,’ a technique that boosts quantum operation efficiency by reducing resource waste.

Bitcoin relies on elliptic curve cryptography, similar in principle to RSA. If quantum computers can crack RSA sooner, Bitcoin’s security timeline could be shortened.

Efforts like Project 11’s quantum Bitcoin bounty highlight ongoing research to test the threat’s urgency.

Quantum threats extend beyond crypto, affecting global secure communications, banking, and digital signatures. Google has begun encrypting more traffic with quantum-resistant protocols in preparation for this shift.

Despite rapid progress, challenges remain. Quantum computers must maintain stability and coherence for long periods to execute complex operations. Currently, this remains a major hurdle, so there is no immediate threat.

It seems likely the first quantum-resistant blockchain upgrades will arrive well before any quantum attack on Bitcoin’s network.

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Coinbase expands altcoin support in Germany

Coinbase has introduced eight new cryptocurrencies for its users in Germany, expanding access to assets through its website and mobile apps. The supported tokens include Rocket Pool (RPL), Pudgy Penguins (PENGU), Renzo (REZ), Reserve Rights (RSR), Aethir (ATH), Syrup (SYRUP), Pendle (PENDLE), and Layer3 (L3).

Users can now buy, sell, convert, and store these tokens using the exchange’s licensed platform.

Some tokens saw notable price movement following the announcement. Aethir’s token surged more than 12% to $0.052, while Rocket Pool rose by roughly 3% to $4.71. However, Syrup and Pendle, which had surged recently, declined despite the news.

Pendle remains a top 100 token by market capitalisation, with a value exceeding $700 million.

Coinbase’s expansion follows its 2021 approval by Germany’s financial regulator, BaFin. It became the first exchange to receive a crypto custody licence in the country.

The company has since continued to grow in Europe, acquiring Cyprus-based brokerage Bux in January 2025 to secure a MiFID II licence and enhance its regional presence.

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Malaysia and Singapore unite for digital trade connectivity

MY E.G. Services Berhad (MYEG) of Malaysia and Singapore Trade Data Exchange Services (SGTraDex) have partnered to enhance digital trade connectivity between Malaysia and Singapore.

The strategic collaboration aims to develop interoperable digital platforms that enable seamless, secure, and paperless exchange of trade-related data across borders.

By aligning their digital infrastructures, the partnership seeks to set a new standard for digital trade within the ASEAN region, facilitating smoother cross-border trade flows and supporting the ASEAN Digital Economy Framework Agreement (DEFA).

That initiative promotes mutual recognition of digital identities, electronic trade documents, and regulatory credentials, all of which are crucial to accelerating trade facilitation and supply chain resilience.

A key focus of the collaboration is the technical integration of MYEG’s Zetrix blockchain platform with SGTraDex’s systems, ensuring secure, immutable, and traceable exchange of verified trade information between governments and businesses.

The use of blockchain technology underpins the transition from traditional paper-based trade processes to fully digital trade flows, enhancing transparency and security in cross-border transactions.

The partnership aims to expand regional digital trade integration, potentially involving China and the Gulf Cooperation Council (GCC) countries.

Both parties plan to explore new business-to-business (B2B) and business-to-government (B2B2G) use cases, joint product development, regulatory knowledge exchange, and sandbox coordination to foster innovation and interoperability.

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Pakistan appoints crypto advisor amid push for Bitcoin mining

Pakistan has named Bilal Bin Saqib special assistant to the prime minister on blockchain and cryptocurrency. He is also chief advisor to the finance minister and CEO of the Pakistan Crypto Council.

Bin Saqib studied at the London School of Economics and was honoured with an MBE.

The government plans to use 2,000 megawatts of surplus electricity for Bitcoin mining. The move aims to generate revenue, create tech jobs, and attract foreign investment.

Former Binance CEO Changpeng Zhao joined the crypto council as an advisor in April.

Despite the push, concerns remain. Foreign direct investment dropped sharply last year. Pakistan has hired a US lobbyist and engaged with World Liberty Financial, a crypto project linked to Donald Trump.

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German court allows Meta to use Facebook and Instagram data

A German court has ruled in favour of Meta, allowing the tech company to use data from Facebook and Instagram to train AI systems. A Cologne court ruled Meta had not breached the EU law and deemed its AI development a legitimate interest.

According to the court, Meta is permitted to process public user data without explicit consent. Judges argued that training AI systems could not be achieved by other equally effective and less intrusive methods.

They noted that Meta plans to use only publicly accessible data and had taken adequate steps to inform users via its mobile apps.

Despite the ruling, the North Rhine-Westphalia Consumer Advice Centre remains critical, raising concerns about legality and user privacy. Privacy group Noyb also challenged the decision, warning it could take further legal action, including a potential class-action lawsuit.

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