Digital business models

Adoption of agentic AI slowed by data readiness and governance gaps

Agentic AI is emerging as a new stage of enterprise automation, enabling systems to reason, plan, and act across workflows. Adoption, however, remains uneven, with far fewer organisations scaling deployments beyond pilots.

Unlike traditional analytics or generative tools, agentic systems make decisions rather than simply producing insights. Without sufficient context, they struggle to align actions with real business conditions, revealing a persistent context gap.

Recent survey data highlights this disconnect. Although executives express confidence in AI ambitions, significant shares cite data readiness, infrastructure, and skills as barriers. Many identify AI as central to strategy, yet only a limited proportion tie deployments to measurable business outcomes.

Effective agentic AI depends on layered data foundations. Public data provides baseline capability, organisational data enables operational competence, and third-party context supports differentiation. Weak governance or integration can undermine autonomy at scale.

Enterprises that align data governance, enrichment, and AI oversight are more likely to scale beyond pilots. Progress depends less on model sophistication than on trusted data foundations that support transparency and measurable outcomes.

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MIT study finds AI chatbots underperform for vulnerable users

Research from the MIT Centre for Constructive Communication (CCC) finds that leading AI chatbots often provide lower-quality responses to users with lower English proficiency, less education, or who are outside the US.

Models tested include GPT-4, Claude 3 Opus, and Llama 3, which sometimes refuse to answer or respond condescendingly. Using TruthfulQA and SciQ datasets, researchers added user biographies to simulate differences in education, language, and country.

Accuracy fell sharply among non-native English speakers and less-educated users, with the most significant drop among those affected by both; users from countries like Iran also received lower-quality responses.

Refusal behaviour was notable. Claude 3 Opus declined 11% of questions for less-educated, non-native English speakers versus 3.6% for control users. Manual review showed 43.7% of refusals contained condescending language.

Some users were denied access to specific topics even though they answered correctly for others.

The study echoes human sociocognitive biases, in which non-native speakers are often perceived as less competent. Researchers warn AI personalisation could worsen inequities, providing marginalised users with subpar or misleading information when they need it most.

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Gemini 3.1 Pro brings advanced logic to developers and consumers

Google has launched Gemini 3.1 Pro, an upgraded AI model for solving complex science, research, and engineering challenges. Following the Gemini 3 Deep Think release, the update adds enhanced core reasoning for consumer, developer, and enterprise applications.

Developers can access 3.1 Pro in preview via the Gemini API, Google AI Studio, Gemini CLI, Antigravity, and Android Studio, while enterprise users can use it through Vertex AI and Gemini Enterprise.

Consumers can now try the upgrade through the Gemini app and NotebookLM, with higher limits for Google AI Pro and Ultra plan users.

Benchmarks show significant improvements in logic and problem-solving. On the ARC-AGI-2 benchmark, 3.1 Pro scored 77.1%, more than doubling the reasoning performance of its predecessor.

The upgrade is intended to make AI reasoning more practical, offering tools to visualise complex topics, synthesise data, and enhance creative projects.

Feedback from Gemini 3 Pro users has driven the rapid development of 3.1 Pro. The preview release allows Google to validate improvements and continue refining advanced agentic workflows before the model becomes widely available.

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Microsoft outlines challenges in verifying AI-generated media

In an era of deepfakes and AI-manipulated content, determining what is real online has become increasingly complex. Microsoft’s report Media Integrity and Authentication reviews current verification methods, their limits, and ways to boost trust in digital media.

The study emphasises that no single solution can prevent digital deception. Techniques such as provenance tracking, watermarking, and digital fingerprinting can provide useful context about a media file’s origin, creation tools, and whether it has been altered.

Microsoft has pioneered these technologies, cofounding the Coalition for Content Provenance and Authenticity (C2PA) to standardise media authentication globally.

The report also addresses the risks of sociotechnical attacks, where even subtle edits can manipulate authentication results to mislead the public.

Researchers explored how provenance information can remain durable and reliable across different environments, from high-security systems to offline devices, highlighting the challenge of maintaining consistent verification.

As AI-generated or edited content becomes commonplace, secure media provenance is increasingly important for news outlets, public figures, governments, and businesses.

Reliable provenance helps audiences spot manipulated content, with ongoing research guiding clearer, practical verification displays for the public.

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Reload launches Epic to bring shared memory and structure to AI agents

Founders of the Reload platform say AI is moving from simple automation toward something closer to teamwork.

Newton Asare and Kiran Das noticed that AI agents were completing tasks normally handled by employees, which pushed them to design a system that treats digital workers as part of a company’s structure instead of disposable tools.

Their platform, Reload, offers a way for organisations to manage these agents across departments, assign responsibilities and monitor performance. The firm has secured 2.275 million dollars in new funding led by Anthemis with several other investors joining the round.

The shift toward agent-driven development exposed a recurring limitation. Most agents retain only short-term memory, which means they often lose context about a product or forget why a task matters.

Reload’s answer is Epic, a new product built on its platform that acts as an architect alongside coding agents. Epic defines requirements and constraints at the start of a project, then continuously preserves the shared understanding that agents need as software evolves.

Epic integrates with popular AI-assisted code editors such as Cursor and Windsurf, allowing developers to keep a consistent system memory without changing their workflow.

The tool generates key project artefacts from the outset, including data models and technical decisions, then carries them forward even when teams switch agents. It creates a single source of truth so that engineers and digital workers develop against the same structure.

Competing systems such as LongChain and CrewAI also offer support for managing agents, but Reload argues that Epic’s ability to maintain project-level context sets it apart.

Asare and Das, who already built and sold a previous company together, plan to use the fresh capital to grow their team and expand the infrastructure needed for a future in which human workers manage AI employees instead of the other way around.

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Greece positions itself as a global AI bridge

The PM of Greece, Kyriakos Mitsotakis, took part in the India AI Impact Summit in New Delhi as part of a two-day visit that highlighted the country’s ambition to deepen its presence in global technology governance.

A gathering that focuses on creating a coherent international approach to AI under the theme ‘People-Planet-Progress’, with an emphasis on practical outcomes instead of abstract commitments.

Greece presents itself as a link between Europe and the Global South, seeking a larger role in debates over AI policy and geoeconomic strategy.

Mitsotakis is joined by Minister of Digital Governance Dimitris Papastergiou, underscoring Athens’ intention to strengthen partnerships that support technological development.

During the visit, Mitsotakis attended an official dinner hosted by Narendra Modi.

On Thursday, he will address the summit at Bharat Mandapam before holding a scheduled meeting with his Indian counterpart, reinforcing efforts to expand cooperation between Greece and India in emerging technologies.

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Microsoft and OpenAI fund UK AI alignment project

OpenAI and Microsoft have joined the UK’s AI Security Institute, pledging funding to its Alignment Project, an international effort focused on ensuring advanced AI systems are safe, secure, and act as intended.

Their contributions bring total funding to over £27 million, supporting some 60 research projects across eight countries.

AI alignment aims to steer AI systems to behave predictably and prevent unintended or harmful outcomes. The project provides grants, computing resources, and mentorship, boosting public trust in AI while supporting productivity, medical progress, and new job opportunities.

UK Deputy Prime Minister David Lammy and AI Minister Kanishka Narayan highlighted the importance of safe AI adoption. Lammy said strong safety foundations help the UK harness AI’s benefits, while Narayan stressed that public confidence is key to unlocking its full potential.

The Alignment Project operates with a global coalition including the Canadian Institute for Advanced Research, Amazon Web Services, Anthropic, and other partners.

By combining independent research teams, grant funding, and access to infrastructure, the initiative aims to keep increasingly capable AI systems reliable and controllable as they are deployed worldwide.

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AI model improves long-range space weather forecasts

Scientists from Southwest Research Institute and the National Center for Atmospheric Research, supported by the National Science Foundation, have created an experimental tool that could extend space weather forecasts from hours to several weeks.

Longer lead times would help operators protect satellites, navigation systems, and power infrastructure from solar disturbances. Research focuses on predicting where flare-producing solar active regions form.

By analysing magnetic data captured by the Solar Dynamics Observatory, scientists reconstructed hidden magnetic conditions beneath the Sun’s surface, showing that these regions follow structured magnetic bands rather than appearing randomly.

PINNBARDS, a physics-informed AI model, connects surface observations with deep tachocline dynamics that drive solar magnetic evolution. Better modelling could provide earlier warnings of solar flares and coronal mass ejections, helping protect communications and astronaut safety.

Funding from NASA and Stanford University supported the work. Researchers describe it as a foundation for next-generation forecasting systems capable of anticipating extreme solar activity with greater accuracy.

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Reliance and OpenAI bring AI search to JioHotstar

OpenAI has joined forces with Reliance Industries to introduce conversational search into JioHotstar.

The integration uses OpenAI’s API so viewers can look for films, series, and live sports through multilingual text or voice prompts, receiving recommendations shaped by their viewing patterns instead of basic keyword results.

A collaboration that extends beyond the platform itself, with plans to surface JioHotstar suggestions directly inside ChatGPT.

The approach presents a two-way discovery layer that links entertainment browsing with conversational queries, pointing toward a new model for how audiences engage with streaming catalogues.

OpenAI is strengthening its footprint in India, where more than 100 million people now use ChatGPT weekly. The company intends to open offices in Mumbai and Bengaluru to support the expansion, adding to its site in New Delhi.

The partnership was announced at the India AI Impact Summit, where Sam Altman appeared alongside industry figures such as Dario Amodei and Sundar Pichai.

A move that aligns with a broader ‘OpenAI for India’ strategy that includes work on data centres with the Tata Group and further collaborations with companies such as Pine Labs, Eternal, and MakeMyTrip.

Executives from both sides said conversational interfaces will reshape how people find and follow programming, helping users navigate entertainment in a more natural way instead of relying on conventional menus.

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Nvidia partnerships bolster India’s bid to become AI hub

US chipmaker Nvidia unveiled partnerships with Indian computing and infrastructure firms at the AI Impact Summit in New Delhi, as technology companies announced fresh investments. The agreements aim to expand AI data centre capacity and bolster India’s position in the global AI race.

Larsen & Toubro said it would work with Nvidia to build what it described as India’s largest gigawatt-scale AI factory, with planned sites in Chennai and Mumbai. Nvidia is also partnering with Yotta Data Services, which plans to deploy more than 20,000 Blackwell processors as part of a $2 billion investment.

The summit has drawn dozens of world leaders and ministerial delegations to discuss AI’s economic potential and associated risks, including job displacement and misinformation. India recently rose to third place in Stanford University’s annual AI competitiveness ranking, behind only the US and China.

Other deals followed. The Adani Group pledged $100 billion by 2035 for hyperscale AI-ready data centres, while Microsoft outlined plans to invest $50 billion to expand AI adoption in developing markets. Anthropic and Infosys also agreed to collaborate on AI agents for the telecoms industry.

Indian Prime Minister Narendra Modi and leaders, including Emmanuel Macron and Luiz Inacio Lula da Silva, are expected to issue a joint statement on AI governance. Analysts caution that nonbinding declarations may shape norms, but rapid industry advances could outpace legislative safeguards.

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