Digital business models Archives | Digital Watch Observatory

FBI warns of fake tokens targeting Tron wallets

The FBI’s New York Field Office has warned that fraudulent tokens impersonating the agency are being airdropped to Tron wallets, with recipients threatened with ‘total block’ of assets unless they submit personal information via phishing sites.

At least 728 wallets were affected, some holding over US$1 million in USDT, when the warning was issued on 19 March.

The scam warns users that their wallets are ‘under investigation’ and instructs them to complete an online anti-money-laundering form. The FBI urged crypto holders to ignore these messages and avoid entering any personal data on linked websites.

Attackers exploit Tron for its fast and low-cost transactions, using bots to distribute tokens widely and generate spoofed addresses.

Impersonation scams have surged dramatically in 2025, with Chainalysis reporting a 1,400% year-over-year increase. Total crypto fraud losses are estimated at US$17 billion, with AI-assisted scams proving far more profitable than traditional schemes.

The FBI previously ran a blockchain sting using Ethereum tokens, resulting in indictments and the seizure of millions in assets.

The bureau encourages anyone who receives the fake FBI tokens to report the incident to the Internet Crime Complaint Centre to help combat ongoing crypto fraud.

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Learning to integrate AI into daily work like a Googler

A Stanford-backed study examined how Googlers adopt AI, showing why some embrace it while others struggle to find value. Researchers found that many initially relied on ‘simple substitution,’ replacing tasks with AI, but achieved limited benefit because to effort exceeded the payoff.

Successful adopters approached AI differently, applying a product management mindset. They identified high-value opportunities, understood the capabilities of various AI tools, and redesigned workflows rather than seeking quick fixes.

Generative AI, described as a Swiss Army knife of technology, benefits from this methodical approach.

The study highlighted five strategies for deep AI adoption: focus on work blockers rather than technology, select the right tool for the task, start small with rapid experiments, think holistically across systems, and document successful practices for others to replicate.

These techniques help users integrate AI into broader processes, elevate strategic thinking, and increase productivity.

Researchers emphasised that AI adoption thrives when employees rethink workflows and collaborate to share insights. Using a product management mindset, teams can integrate AI to boost creativity, efficiency, and decision-making across the organisation.

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OpenAI acquires Astral to expand Codex developer tools

Astral is being acquired by OpenAI as developer tooling becomes a bigger focus, with the deal aimed at boosting the capabilities of its Codex platform. The move is expected to bring widely used open-source Python tools into the ecosystem, including uv, Ruff, and ty, which are already embedded in millions of developer workflows.

The acquisition is intended to strengthen Codex’s role across the full software development lifecycle, moving beyond code generation toward more integrated and autonomous systems.

The company has positioned Codex as a system that can plan changes, modify codebases, run tools, and verify results, with usage already growing rapidly. OpenAI reported a threefold increase in users and a fivefold increase in activity this year, bringing its total to more than 2 million weekly active users.

Astral’s tools are seen as a natural fit for this vision, given their role in managing dependencies, enforcing code quality, and improving reliability in Python-based development. Integrating these tools could allow AI agents to interact more directly with the environments developers already use.

The acquisition also reinforces the importance of Python as a core language in modern software development, particularly across AI, data science, and backend systems. OpenAI said it plans to continue supporting Astral’s open-source projects while exploring deeper integration with Codex.

The deal remains subject to regulatory approval, and both companies will operate independently until completion. Once finalised, Astral’s team is expected to join OpenAI’s Codex division as the company continues building AI systems designed to collaborate across the development workflow.

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Firefox adds VPN and AI tools

Mozilla is preparing a major update to its Firefox browser, introducing a built-in VPN and new AI-powered tools. The company says the changes aim to strengthen privacy and give users greater control over browsing.

The integrated VPN will hide the user’s location and IP address while offering a limited monthly data allowance in selected regions. The feature replaces a previously separate paid service and will be built into the browser.

New AI tools will support tasks such as summarising content and comparing products without leaving a web page. Additional features include split-screen browsing and tools to organise notes across tabs.

The update also introduces redesigned settings and a refreshed interface to improve usability. Mozilla says the changes are intended to create a more personalised and modern browsing experience.

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EU digital wallet nears rollout

Interoperability tests for the European Digital Identity Wallet have marked a significant step towards deployment, following a major industry-wide exercise. Systems were tested under real conditions to ensure compatibility across providers.

The initiative forms part of the EU’s plan to provide citizens with a secure digital wallet for identification and online services. The system will allow users to store identity data and access services, including electronic signatures.

Results showed that most test scenarios were successfully completed, confirming that independent systems can work together effectively. The exercise also highlighted areas requiring further refinement ahead of wider implementation.

EU officials and industry leaders said the progress supports the development of a unified digital ecosystem. The wallet is expected to simplify everyday services while strengthening security and trust in digital identity solutions.

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AI agent causes internal data leak at Meta

Meta recently confirmed that an AI agent inadvertently exposed sensitive company and user data to some employees. The leak happened when an engineer followed the AI agent’s forum suggestion, exposing data for about two hours.

Meta stated that no user data was mishandled and emphasised that human errors could cause similar issues.

The incident reflects broader challenges in deploying agentic AI tools within major tech companies. Amazon faced similar issues, with internal AI tools causing outages and operational errors, showing risks of quickly integrating AI into critical workflows.

Experts describe these deployments as experimental, with companies testing AI at scale without fully assessing potential risks.

Security specialists note that AI agents lack the contextual awareness that human engineers accumulate over years of experience. Lacking long-term operational knowledge, AI can make decisions that compromise security, a factor in the Meta breach.

Analysts warn that such errors are likely to recur as AI adoption accelerates.

The episode comes amid growing attention on agentic AI’s potential to disrupt workflows, affect productivity, and introduce new vulnerabilities. Industry observers caution that AI tools must be carefully monitored and accompanied by robust safeguards to prevent future incidents.

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Mastercard expands AI strategy with new payments model

Mastercard has introduced a generative AI foundation model trained on billions of anonymised transactions. The model is designed as a backend system to power insights across payments and commerce services.

The company plans to extend AI use beyond fraud detection into cybersecurity, loyalty programmes and small-business tools. The model is being developed with support from Nvidia and Databricks technologies.

Earlier AI tools focused on fraud detection, significantly improving accuracy and reducing false positives. The new model marks a shift towards a broader infrastructure approach across multiple products.

This move aligns with Mastercard’s growing reliance on value-added services, which generated over $13 billion in revenue. These services include security, analytics and digital payment solutions beyond the core network.

Competitors such as Visa and PayPal are also expanding AI-driven commerce platforms. The race is intensifying as firms build integrated systems for payments, automation and intelligent services.

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Agentic Ready programme by Visa launched to prepare for AI-driven payments

Visa has launched Agentic Ready, a global programme preparing the payments ecosystem for AI agents to initiate transactions for consumers. The programme builds on Visa Intelligent Commerce, the company’s framework for secure, AI-driven payment experiences.

The first phase, launching in Europe, including the UK, focuses on issuer readiness. Participating banks and financial institutions can test and validate agent-initiated transactions in controlled production environments, ensuring they remain secure, reliable, and scalable.

Visa’s trust layer integrates tokenisation, identity verification, risk controls, and biometric authentication to maintain consumer consent and protection throughout transactions.

Controlled testing with selected merchants allows issuers to gain practical experience of agentic commerce in real-world settings. Early participants, including Barclays, HSBC UK, Revolut, and Banco Santander, help Visa test and refine safe AI-driven payments across channels.

The programme advances Visa’s vision of AI-driven commerce, enabling flexible payments while keeping consumers in control. Expansion beyond Europe is planned, leveraging lessons from the initial rollout to accelerate agentic commerce globally.

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YouTube enlists users to rate videos as AI slop in content quality push

YouTube has introduced a new pop-up survey asking viewers to rate whether videos feel like ‘AI slop’, with users able to score content on a scale from ‘not at all’ to ‘extremely’ sloppy.

The feature began appearing on 17 March 2026 and marks a shift in approach, with YouTube now enlisting its audience directly to help identify low-quality, AI-generated content.

The move adds a third layer of detection on top of YouTube’s existing automated and human review systems, both of which have struggled to keep pace with the flood of AI-generated uploads.

Research found that roughly 21% of the first 500 videos recommended to a brand-new YouTube account were identified as AI slop, with a further 33% falling into a broader category of repetitive, low-substance content.

Combating this was named a 2026 priority by YouTube CEO Neal Mohan in his annual letter to the platform.

The survey has not been without controversy.

Critics on social media have pointed out that viewer-labelled ‘slop’ data could be fed into Google’s Veo video generation models, potentially training future AI to avoid the very patterns humans flag as low quality, raising questions about whether YouTube is crowdsourcing content moderation or, inadvertently, AI improvement.

YouTube has not clarified how the feedback data will be used.

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Horizon Worlds remains active as Meta reconsiders VR plans

Meta has reversed its earlier decision to discontinue virtual reality support for Horizon Worlds, allowing the platform to remain available on VR headsets despite previous plans to prioritise mobile and web access.

The decision follows an internal reassessment of user engagement trends, which indicate limited adoption of VR-based social platforms.

While Horizon Worlds was once positioned as central to the company’s metaverse ambitions, demand has remained relatively low, raising questions about the long-term viability of immersive social environments.

Financial pressures also continue to shape strategy.

Meta’s Reality Labs division has recorded substantial losses since 2021, reflecting high investment in virtual and augmented reality technologies without corresponding commercial returns.

Industry data further suggests declining headset sales, reinforcing uncertainty around VR as a mainstream consumer platform.

In contrast, mobile usage of Horizon Worlds is growing faster. Increasing downloads point to broader accessibility and improved product-market alignment, though revenue generation remains limited.

As a result, Meta is prioritising mobile development instead of fully abandoning VR, maintaining a dual approach while seeking more sustainable engagement models.

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