Development

Tourism boards across Europe embrace AI but face gaps in strategy and skills

A new study by the European Travel Commission shows that national tourism organisations (NTOs) are experimenting with AI but are facing gaps in strategy and skills.

Marketing teams are leading the way, applying AI in content generation and workflow streamlining, whereas research departments primarily view the tools as exploratory. Despite uneven readiness, most staff show enthusiasm, with little resistance reported.

The survey highlights challenges, including limited budgets, sparse training, and the absence of a clear roadmap. Early adopters report tangible productivity gains, but most NTOs are still running small pilots rather than embedding AI across operations.

Recommendations include ring-fencing time for structured experiments, offering role-specific upskilling, and scaling budgets aligned with results. The report also urges the creation of shared learning spaces and providing practical support to help organisations transition from testing to sustained adoption.

ETC President Miguel Sanz said AI offers clear opportunities for tourism boards, but uneven capacity means shared tools and targeted investment will be essential to ensure innovation benefits all members.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

DeepSeek prepares new AI agent model to rival US competitors

According to people familiar with the plans, Chinese startup DeepSeek is developing an AI model with enhanced agent features to compete with US firms such as OpenAI.

The Hangzhou-based company intends for the system to perform multi-step tasks with limited input and adapt from its previous actions.

Founder Liang Wenfeng has urged his team to prepare the release before the end of 2025. The project follows DeepSeek’s earlier success with R1, a reasoning-focused model launched in January that attracted attention for its low development costs.

Since then, DeepSeek has delivered only incremental updates while rivals in China and the US have accelerated new product launches.

The shift towards AI agents reflects a broader industry move to develop tools capable of managing complex real-world tasks, from research to coding, with less reliance on users. OpenAI, Anthropic, Microsoft, and Manus AI have already introduced similar projects.

Most systems still require significant oversight, highlighting the challenges of building fully autonomous agents.

DeepSeek declined to comment on the development.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

AI and AR reshape Starbucks’ back-of-house systems

Starbucks will deploy an AI-powered inventory system across all North American stores. Built with NomadGo, it automatically scans shelves using AR and computer vision to flag low stock.

Counts that once took an hour now take about 15 minutes, enabling up to eight counts weekly. The system frees staff to focus on service while providing real-time data for more intelligent supply chain decisions.

The rollout follows other digital upgrades, including a Shift Marketplace for scheduling, Green Dot Assist for AI support, and a new point-of-sale system. Together, these tools show Starbucks’ growing reliance on AI.

Competitors like McDonald’s and Chick-fil-A are also turning to AI for back-of-house operations. From accuracy scales to computer vision food checks, fast-food chains are betting heavily on automation to boost efficiency.

For Starbucks, success will be judged by fewer shortages, consistent customer experiences, and staff reinvested in service. AI-driven accuracy could become a defining advantage in an industry built on trust.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

AI-powered home cinema and smart appliances unveiled by Hisense at IFA 2025

Hisense will debut AI-powered innovations at IFA 2025 under the theme ‘AI Your Life,’ showcasing entertainment, smart homes, and climate-friendly technologies. The company aims to make AI seamless and personal.

Entertainment highlights include the 116-inch RGB-MiniLED UX TV with 8,000 nits brightness, plus new laser projectors offering IMAX-level clarity and portability for home cinema and gaming.

Appliances get smarter with the PureFlat refrigerator, featuring a 21-inch screen for cooking, streaming, and AI art. ConnectLife agents will optimise chores and energy use in daily routines.

The U8 S Pro Air Conditioner brings presence detection, AI voice controls, and air purification, while Hisense expands into smart buildings, energy systems, and automotive climate solutions.

Combining advanced display technologies with next-gen appliances, Hisense says its innovations will empower people to live more freely and confidently across global markets.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Latvia launches open AI framework for Europe

Language technology company Tilde has released an open AI framework designed for all European languages.

The model, named ‘TildeOpen’, was developed with the support of the European Commission and trained on the Lumi supercomputer in Finland.

According to Tilde’s head Artūrs Vasiļevskis, the project addresses a key gap in US-based AI systems, which often underperform for smaller European languages such as Latvian. By focusing on European linguistic diversity, the framework aims to provide better accessibility across the continent.

Vasiļevskis also suggested that Latvia has the potential to become an exporter of AI solutions. However, he acknowledged that development is at an early stage and that current applications remain relatively simple. The framework and user guidelines are freely accessible online.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

China and India adopt contrasting approaches to AI governance

As AI becomes central to business strategy, questions of corporate governance and regulation are gaining prominence. The study by Akshaya Kamalnath and Lin Lin examines how China and India are addressing these issues through law, policy, and corporate practice.

The paper focuses on three questions: how regulations are shaping AI and data protection in corporate governance, how companies are embedding technological expertise into governance structures, and how institutional differences influence each country’s response.

Findings suggest a degree of convergence in governance practices. Both countries have seen companies create chief technology officer roles, establish committees to manage technological risks, and disclose information about their use of AI.

In China, these measures are largely guided by central and provincial authorities, while in India, they reflect market-driven demand.

China’s approach is characterised by a state-led model that combines laws, regulations, and soft-law tools such as guidelines and strategic plans. The system is designed to encourage innovation while addressing risks in an adaptive manner.

India, by contrast, has fewer binding regulations and relies on a more flexible, principles-based model shaped by judicial interpretation and self-regulation.

Broader themes also emerge. In China, state-owned enterprises are using AI to support environmental, social, and governance (ESG) goals, while India has framed its AI strategy under the principle of ‘AI for All’ with a focus on the role of public sector organisations.

Together, these approaches underline how national traditions and developmental priorities are shaping AI governance in two of the world’s largest economies.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

SCO Tianjin Summit underscores economic cooperation and security dialogue

The Shanghai Cooperation Organisation (SCO) summit in Tianjin closed with leaders adopting the Tianjin Declaration, highlighting member states’ commitment to multilateralism, sovereignty, and shared security.

The discussions emphasised economic resilience, financial cooperation, and collective responses to security challenges.

Proposals included exploring joint financial mechanisms, such as common bonds and payment systems, to shield member economies from external disruptions.

Leaders also underlined the importance of strengthening cooperation in trade and investment, with China pledging additional funding and infrastructure support across the bloc. Observers noted that these measures reflect growing interest in alternative global finance and economic governance approaches.

Security issues are prominently featured, with agreements to enhance counter-terrorism initiatives and expand existing structures such as the Regional Anti-Terrorist Structure. Delegates also called for greater collaboration against cross-border crime, drug trafficking, and emerging security risks.

At the same time, they stressed the need for political solutions to ongoing regional conflicts, including those in Ukraine, Gaza, and Afghanistan.

With its expanding membership and combined economic weight, the SCO continues to position itself as a platform for cooperation beyond traditional regional security concerns.

While challenges remain, including diverging interests among key members, the Tianjin summit indicated the bloc’s growing role in discussions on multipolar governance and collective stability.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Switzerland launches Apertus, an open multilingual AI model

Switzerland has launched its first large-scale open-source language model, Apertus, developed by EPFL, ETH Zurich, and the Swiss National Supercomputing Centre. Trained on the powerful Alps supercomputer in Lugano, Apertus is designed to set a new standard for transparency and multilingual inclusivity in Europe’s AI landscape.

The model comes in two sizes, 8 billion and 70 billion parameters, and supports over 1,000 languages, with 40% of its training data drawn from non-English sources. That allows it to handle underrepresented languages such as Swiss German and Romansh more effectively.

Unlike proprietary AI systems, Apertus is fully open. Its architecture, training data recipes, model weights, and documentation are publicly accessible.

The model can be downloaded from Hugging Face or accessed via Swisscom’s sovereign Swiss AI platform, with both research and commercial use permitted under a permissive license. Developers highlight that its design ensures compliance with Swiss and the EU regulations, with careful filtering of training data for quality and ethical standards.

The release comes just ahead of the Swiss {ai} Weeks hackathons, where developers and researchers will put Apertus to the test. Organisers describe the model as more than a research breakthrough, framing it as a tool to drive innovation across society and industry.

Looking ahead, the Apertus project aims to expand its family of models, improve efficiency, and develop specialised versions for fields like law, health, climate, and education, further strengthening Switzerland’s role in shaping open, public-benefit AI.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

TSMC faces curbs on shipping US tech to China

The United States has revoked Taiwan Semiconductor Manufacturing Company’s licence to ship advanced technology from America to China. The decision follows similar restrictions on South Korean firms Samsung and SK Hynix, increasing uncertainty for chipmakers operating Chinese facilities.

TSMC confirmed that Washington has notified that its authorisation will expire by the end of the year. The company said it would discuss the matter with the US government and stressed its commitment to keeping operations in China running without disruption.

The curbs are part of broader US measures to limit China’s access to advanced semiconductors. While they could complicate shipments and force suppliers to seek individual approvals, analysts suggest the direct impact on TSMC will be limited, as its sole Chinese plant in Nanjing makes older-generation chips that contribute only a small share of revenue.

Chinese customers may increasingly turn to domestic chipmakers, even if their technology lags. Such a shift could spur innovation in less performance-critical areas, while global suppliers grapple with higher costs and regulatory hurdles.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot! 

Key AI researchers depart Apple for rivals Meta and OpenAI

Apple is confronting a significant exodus of AI talent, with key researchers departing for rival firms instead of advancing projects in-house.

The company lost its lead robotics researcher, Jian Zhang, to Meta’s Robotics Studio, alongside several core Foundation Models team members responsible for the Apple Intelligence platform. The brain drain has triggered internal concerns about Apple’s strategic direction and declining staff morale.

Instead of relying entirely on its own systems, Apple is reportedly considering a shift towards using external AI models. The departures include experts like Ruoming Pang, who accepted a multi-year package from Meta reportedly worth $200 million.

Other AI researchers are set to join leading firms like OpenAI and Anthropic, highlighting a fierce industry-wide battle for specialised expertise.

At the centre of the talent war is Meta CEO Mark Zuckerberg, offering lucrative packages worth up to $100 million to secure leading researchers for Meta’s ambitious AI and robotics initiatives.

The aggressive recruitment strategy is strengthening Meta’s capabilities while simultaneously weakening the internal development efforts of competitors like Apple.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!