ILO and World Bank paper says GenAI may deepen labour-market divides

A joint working paper by the International Labour Organization (ILO) and the World Bank says generative AI is likely to reshape labour markets globally, but not in the same way across countries.

The paper finds that advanced economies face greater overall exposure, while developing economies may see disruption arrive faster than productivity gains due to weaker digital infrastructure and differences in how work is organised.

Prepared as a background study for the World Development Report 2026, the paper examines labour-market exposure to GenAI across 135 countries, covering about two-thirds of global employment. According to the study, digital infrastructure and job-task composition are among the main factors shaping the distribution of risks and opportunities between advanced and developing economies.

Exposure is highest in advanced economies, especially in clerical and professional occupations. Lower-income countries are less exposed overall, but the paper says structural constraints reduce their ability to benefit from the technology. A central concern is that workers in jobs vulnerable to automation are often already online, even in poorer settings, meaning displacement could happen relatively quickly.

The paper also says many of the jobs most exposed to automation in developing economies are relatively higher-quality roles, including clerical and administrative work that has often provided a route into decent employment, especially for women and young workers. AI-driven automation, the study warns, could narrow those pathways.

Potential gains are also uneven. Many workers in jobs that could benefit from GenAI lack reliable internet access in lower-income settings. The paper adds that the same occupation title can involve different tasks depending on the country, with workers in poorer economies often carrying out fewer non-routine analytical tasks, relying less on computers, and doing more routine or manual work. Such differences reduce the scope for productivity gains from GenAI deployment.

ILO and the World Bank conclude in the paper that GenAI’s labour-market effects will depend not only on the technology itself, but also on digital connectivity, skills, task organisation, labour-market institutions, and social protection. Expanded digital access, stronger skills policies, and better labour protections are presented as necessary if the gains from GenAI are to be shared more broadly.

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South Korea sets ambition to become AI leader

South Korea has unveiled a national strategy to become one of the world’s top three AI powers by 2028. The plan combines investment in digital infrastructure, data systems and next-generation connectivity.

Authorities aim to expand networks by advancing 5G capabilities and preparing for the commercial deployment of 6G by 2030. Cybersecurity and data integration are also key priorities to support a stronger digital ecosystem.

The strategy includes developing talent across education levels and investing in core technologies such as semiconductors and quantum computing. AI adoption is expected to expand across sectors, including manufacturing, healthcare and agriculture.

The South Korean officials also plan to promote digital inclusion through learning centres and assistive technologies. Coordination between ministries will be strengthened to ensure effective delivery of the long-term roadmap.

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Microsoft expands cloud footprint in Denmark

Microsoft has opened a new data centre region in Denmark, marking a major investment in cloud infrastructure and digital resilience. The Denmark East region spans multiple sites and aims to support secure, local data processing.

The project is expected to boost economic activity, with billions of dollars in projected spending and strong spillover effects for local technology firms. Organisations adopting cloud services are likely to rely on domestic partners across IT, cybersecurity, and software development.

Businesses and public sector users will gain access to advanced cloud and AI tools, alongside improved data sovereignty under the EU rules. Local data storage and low-latency services are designed to strengthen compliance and operational efficiency.

Sustainability also plays a central role, with renewable energy use, zero-water-cooling systems, and waste-heat recovery supporting local Danish communities. Broader ambitions include reinforcing digital sovereignty while enabling innovation across industries.

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Campaign highlights risks of profit-driven digital platforms

A global campaign led by the Norwegian Consumer Council (NCC) has drawn attention to the decline in quality across digital platforms, a phenomenon widely referred to as ‘enshitification’, in which services deteriorate over time as companies prioritise monetisation over user experience.

The initiative has gained momentum through a viral video and coordinated advocacy efforts across multiple regions.

Inshitification is a term coined by journalist Cory Doctorow that describes a pattern in which platforms initially serve users well, then shift towards extracting value from both users and business partners.

In practice, it often results in increased advertising, paywalls, and reduced functionality, with platforms leveraging user dependence to introduce less favourable conditions.

More than 70 advocacy groups across the EU, the US and Norway have urged policymakers to take stronger action, arguing that declining competition and market concentration allow platforms to degrade services without losing users.

Network effects and high switching costs further limit consumer choice, making it difficult to move to alternative platforms even when dissatisfaction grows.

Existing frameworks, such as the Digital Markets Act and the Digital Services Act, aim to address some of these issues by promoting interoperability, transparency, and accountability.

However, experts argue that enforcement remains too slow and insufficient to deter harmful practices, suggesting that stronger regulatory intervention will be necessary to restore balance between consumers, platforms, and competition in the digital economy.

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EU investigates cyber attack targeting Commission websites

The European Commission has confirmed a cyber-attack targeting its cloud infrastructure hosting the Europa.eu services, with authorities acting swiftly to contain the incident and prevent disruption to public access.

The attack was identified on 24 March, prompting immediate mitigation measures to secure systems and maintain service continuity.

Preliminary findings indicate that some data may have been accessed from affected websites, although the full scope of the incident remains under investigation.

The Commission has begun notifying the relevant EU entities that may be affected, while continuing efforts to assess the extent of the breach and strengthen safeguards.

Officials confirmed that internal systems were not affected, limiting the overall impact of the attack.

Monitoring efforts remain ongoing, with additional security measures being implemented to protect data and infrastructure, rather than relying solely on existing defences. The Commission has also committed to analysing the incident to improve its cybersecurity capabilities.

The attack comes amid growing cyber and hybrid threats targeting European institutions and critical services.

Existing frameworks, including the NIS2 Directive and the Cyber Solidarity Act, aim to strengthen resilience and coordination across member states, supporting a more unified response to large-scale cyber incidents across the EU.

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VivaCity partners with Nottingham to enhance urban transport using AI

Nottingham City Council has partnered with VivaCity to install over 200 AI-enabled transport sensors across the city. The sensors include ANPR, traffic monitoring, and Smart Signal Control capabilities.

Sensors will collect real-time, anonymous data on vehicle types, pedestrians, and cyclists to inform traffic management decisions. The first Smart Junction at the Ring Road-Aspley Lane will adjust traffic lights according to current conditions.

Funding comes from the Future Transport Zones Fund, for which the Department awarded £16.7 million for Transport. Installation began in February 2023 and will finish by November 2023, with coverage across main routes.

Data from the sensors will feed into a public Data Hub alongside car park and EV charging datasets. Air quality monitors will be added near sensors to help assess correlations between road use and pollution levels.

Sensors will not function as speed cameras and will not record personal information. The technology will be upgraded over time to identify additional vehicle types such as taxis, minibuses, and mobility scooters.

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UK regulator targets misleading online reviews in new crackdown

The Competition and Markets Authority has launched new investigations into five companies as part of a wider crackdown on fake and misleading online reviews, targeting practices that shape consumer decisions rather than reflect genuine customer experiences.

The cases involve Autotrader, Feefo, Dignity, Just Eat and Pasta Evangelists across sectors, including car sales, food delivery and funeral services.

CMA is examining whether negative reviews were suppressed, ratings inflated, or incentives offered in exchange for positive feedback without disclosure.

Concerns also extend to moderation practices and whether review systems provide a complete and accurate picture of customer experiences, rather than favouring reputational or commercial interests. No conclusions have yet been reached on whether consumer law has been breached.

Online reviews play a central role in consumer behaviour, influencing significant levels of spending across the UK economy.

Research indicates that a large majority of consumers rely on reviews when making purchasing decisions, raising concerns that misleading content can distort markets and undermine trust, particularly as AI makes it harder to detect fabricated reviews.

The investigations form part of a broader enforcement effort under the Digital Markets Competition and Consumers Act 2024, which introduced stricter rules on fake and misleading reviews.

Authorities aim to improve transparency and accountability across digital platforms, with potential penalties reaching up to 10% of global turnover for companies found to have breached consumer protection laws.

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EU and Japan strengthen digital partnership in ICT Dialogue

The European Commission and Japan have reinforced their digital cooperation through the 31st the EU–Japan ICT Dialogue held in Tokyo, focusing on advancing shared priorities in emerging technologies instead of pursuing separate national strategies.

A meeting that forms part of the broader EU–Japan Digital Partnership, which aims to deepen collaboration in key areas of the digital economy.

Discussions covered a wide range of topics, including AI, cybersecurity, and secure connectivity infrastructure such as submarine cables and Arctic networks.

Both sides also explored developments in 5G and 6G technologies, alongside emerging solutions like quantum key distribution, highlighting the importance of secure and resilient communication systems in an evolving digital landscape.

The dialogue also emphasised cooperation between the EU AI Office and AI Safety Institute, as well as joint efforts in research, innovation, and international standardisation.

These initiatives aim to align regulatory approaches and technological development rather than create fragmented global frameworks.

By strengthening collaboration across critical digital sectors, the EU and Japan seek to enhance technological resilience and promote secure, interoperable systems.

The ongoing partnership reflects a shared commitment to shaping global digital standards while supporting innovation and economic growth in both regions.

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Barnsley tests AI in healthcare and skills training through the Tech Town programme

Barnsley is advancing its Tech Town programme with new AI pilots aimed to improving healthcare services and supporting local businesses. The initiative aims to demonstrate how AI can deliver practical benefits for communities and public services.

A Healthcare Living Lab will test AI tools within hospital settings to reduce waiting times, missed appointments and administrative workload. The pilot will generate evidence on improving patient care and supporting NHS staff efficiency.

Alongside this, a £800,000 AI Upskilling Challenge Fund will provide targeted training for SMEs and residents. The programme focuses on industries such as manufacturing and aims to equip individuals with the skills needed to adopt AI in their work.

The pilots also prioritise inclusion by supporting groups with limited access to technology or digital confidence. If successful, the approach could offer a scalable model for wider AI adoption across the UK.

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AI and digital transformation take focus at Eurasian meeting

An expanded meeting of the Eurasian Economic Union Intergovernmental Council was held in Shymkent under Kazakhstan’s chairmanship, bringing together leaders to discuss economic integration, digital transformation and technological development.

Prime Minister Olzhas Bektenov said Kazakhstan will prioritise the introduction of AI across the Union’s activities, alongside efforts to strengthen digital ecosystems and regulatory cooperation among member states.

Participants discussed the use of AI in areas including customs administration, logistics, industry and agriculture, as well as a proposal to develop an integrated AI-based platform to coordinate cargo flows and improve transport efficiency.

The meeting also addressed digital governance measures, including transitioning veterinary and phytosanitary certification fully to electronic formats to improve transparency in trade and reduce administrative barriers.

Leaders emphasised the role of digital solutions and AI in supporting industrial cooperation, innovation and market integration, with decisions from the meeting aimed at strengthening economic resilience and advancing digital transformation across the region.

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